Rua Joinville 515, Sao Paulo, State of Sao Paulo 04008-011 Brazil
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 08/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Sao Paulo Ibirapuera
Updated 08/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#15 of 492 hotels in Sao Paulo
Location
4.3
Cleanliness
4.6
Service
4.5
Value
3.9
Travelers' Choice
GreenLeaders Platinum level
Welcome to Pullman São Paulo Ibirapuera, comfort, technology, services... discover a new era for business or leisure travel! An upscale and modern hotel from Accor, located next to Ibirapuera Park, close to the main business and leisure districts of the city. It occupies a strategic location for both - business and leisure - travelers in São Paulo’s most dynamic city. About 3.1 miles (5km) from the domestic airport (Congonhas – CGH), and 15.5 miles (25km) from the international airport (Guarulhos GRU).Apart from leisure, Pullman São Paulo Ibirapuera is introducing a fresh approach to the planning of meetings, conventions, seminars and incentive events. The hotel’s approximately 2000 meters of meeting and function spaces include a spectacular Grand Ballroom, 14 meeting rooms, and a pre-function area, where flexible configurations can be provided for small or big events request.Extensive line up of dining and entertainment facilities are available at the hotel, including the It Restaurant | Bar | Tea Deli, which offers a trendy atmosphere with live cooking shows on a culinary journey. Bunk Lobby Lounge, an interactive and cozy space to chill-out as well as Fit and Spa that offers full range facilities to relax your body and soul.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Paid private parking on-site
Wifi
Outdoor pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Outdoor dining area
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
Solarium
24-hour security
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Hair dryer
Safe
Telephone
VIP room facilities
Wardrobe / closet
Wake-up service / alarm clock
Minibar
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Park View
Languages Spoken
English, French, Spanish, Portuguese
Location
Full view
95Great for walkers
Grade: 95 out of 100
69Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
Contact
Rua Joinville 515, Sao Paulo, State of Sao Paulo 04008-011 Brazil
Name/address in local language
Getting there
Ana RosaSao Paulo Metro15 min
ParaísoSao Paulo Metro16 min
Rental CarsSee rental cars from $14/day
1857Reviews27Q+A80Room tips
Reviews
Traveler rating
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Popular mentions
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Most Recent
I just wanna give a big shout out to James in Pullman Restaurant as one of their new trainees. I think he could be a great leader someday. Connection, customer rapport and genuine care for customers is a big thing for me. He all has it. You are an excellent worker. You care for each guests that arrived in restaurant. Keep up the good work James. I am sure you will be somewhere in this business. I hope to see you again. Isa kang magaling na empleyado. Sana mapansin ng mga boss mo ang iyong kakayahan. In English, you’re an excellent worker. I do hope people who supervises you can see this extraordinary talent. Mabuhay ka! 🇵🇭🇺🇸 Cheers to you 🥂. -GRANT
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Monick I Fernandez, Outro at Pullman Sao Paulo Ibirapuera
Responded 5 days ago
Peejaycatibayan, Our team appreciates your amazing review and we're glad you shared your experience with us! It will be a pleasure to share your comment with James, we are sure that he will be very honored to hear your kind words. We hope your travels bring you back to São Paulo and we can welcome you again! Monick I Fernandez Customer Experience
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Hotel's Favorite
Stayed at the Pullman Sao Paulo Ibirapuera for a couple of weeks, by day 2 the staff knew my name, they are all very friendly and attentive. Rooms are very comfortable, location is fantastic, close to everything if on business or leisure. The food is amazing, great ambiance at the bar every night, such a good vibe and live music. Hotel has gym facilities, spa and a little pool, as well as meeting rooms. I will come back every time I am in São Paulo.
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rodrigo Oliveira, Gerente geral at Pullman Sao Paulo Ibirapuera
Responded May 15, 2022
Dear Guest "DEVIAJEPORELMUNDO70", We are very pleased that you chose to stay with us every time you are in São Paulo. Thank you very much for taking your time to share this great feedback about us! Our friendly service and guest room comfort are top priorities for our team to ensure a wonderful stay for all our guests. Of course it would be wonderful to have the opportunity to welcome you back in the future, here in Pullman São Paulo Ibirapuera. We look forward to welcoming you back again soon. Cordially, Rodrigo Oliveira Operations Manager Pullman São Paulo Ibirapuera
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You better take a closer look at Pullmann Ibirapuera. The services leave a lot to be desired in every way. There is no replacement for breakfast, I'm here right now, the ice ran out and there is no replacement. The juice maker broke and they simply took it away. ONCE upon a time, if we didn't beg for the room to be cleaned, it simply wouldn't happen. A shame. Five stars? That's more like 5 frauds.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Monick I Fernandez, Outro at Pullman Sao Paulo Ibirapuera
Responded 2 weeks ago
Mr. Rui, As per message sent previously on another channel, we are sorry for what happened during your stay. Since its publication, I have made an internal investigation on every point I could answer. We assure you that what happened during your stay does not match the Pullman quality standard. We would like to know if you intend to stay in the city of São Paulo again soon, as we are very interested in customizing this next stay with us. Count on me to help you with future reservations. Respectfully, Monick I Fernandez Customer Experience
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The service was superb! The food outstandingly good; quality and quantity. As a crew member we see a lot of restaurants around the world. And this one is way above any place I’ve eaten before. From the food to the lesser details. I’ve tried almost everything on the menu and never has been a dull moment. Consistency is one of their calling cards. All this is of general knowledge amongst flight attendants throughout the industry. One of São Paulo’s big little secrets. Truly a hidden gem!
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Date of stay: July 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Monick Fernandez, Atendimento ao cliente/recepção at Pullman Sao Paulo Ibirapuera
Responded 3 weeks ago
MarcocV8635OQ, Our team is thankful for your time taken to respond the satisfaction survey. We are happy to hear that you had an amazing experience with us! It would be a pleasure to welcome you back soon! Monick I Fernandez Customer Experience
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Jorge was our waiter and he was awesome, he was very attentive, the food was delicious and we even learned some portuguese! Would recommend to anyone visiting the area, it's a sure bet for a great dinner.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rodrigo Oliveira, Gerente geral at Pullman Sao Paulo Ibirapuera
Responded Jun 23, 2022
Dear Guest "R1226IRnathanh" Thank you for staying with us during your recent visit to São Paulo! We are happy to hear you loved our Restaurant! We strive to have excellent customer service with all our guests and we are pleased that we meet your expectations, especially considering this great highlighting for Jorge! Looking forward to seeing you soon! #FeelWelcome #StaySafe Rodrigo Oliveira Operations Manager Pullman São Paulo Ibirapuera
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I had a good stay last week at this hotel, but now the experience has turned into a horrible one trying to get my check in deposit back. Nobody and I mean NOBODY has answered my emails, whatsapp, social media messages. I’m starting to think they won’t return it.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rodrigo Oliveira, Gerente geral at Pullman Sao Paulo Ibirapuera
Responded Jun 23, 2022
Dear Mrs. Maria, We do apologize that you had a not positive experience concerning the pre-authorization procedure. We were not sure which e-mail you spoke with before the Front Desk Team and I personally write you back. As for the “deposit” (pre-authorization) it does take a few business days after checking out depending on your bank to see it released. We do not hold any authorization after we processed your card, and you check out. Please feel to contact me at h2125-om@accor.com if you still need assistance for your case. It will be a pleasure to help you! Cordially, Rodrigo Oliveira Operations Manager Pullman São Paulo Ibirapuera
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I've eaten in the hotel restaurant several times and the food is amazing. Last night I tried the Osso Busco followed by Creme Brulee. The meat was so tender and fell apart with a fork. The desert melted in your mouth. The service by Jorge tied the whole night together. He made me and my boyfriend feel so special. Thank you, Jorge❤️
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rodrigo Oliveira, Gerente geral at Pullman Sao Paulo Ibirapuera
Responded Jun 6, 2022
Dear 927vivianh, Thank you for this amazing review for our hotel and restaurant! We are glad to know that the overall experience was good and Jorge's service was excellent! I will personally pass your feedback to our team, and certainly Jorge will be very happy to read this amazing review. We hope to have the possibility to welcome you again soon. Thank you very much! Cordially, Rodrigo Oliveira Operations Manager
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+1
The food was excellent the service amazing greatly recommended place. Please ask for Jorge he is a excellent person and very professional. I liked all the service , foods is amazing . But jorge is a nice guy and your service so fantastic!!!!
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rodrigo Oliveira, Gerente geral at Pullman Sao Paulo Ibirapuera
Responded Jun 6, 2022
Dear Mr. AlexisrQ6322DM, Thank you for this wonderful review! We are so glad to hear the team was able to make your dinner memorable, especially Jorge, of course! Your comments will be shared with the hotel team, as usual. ...Looking forward hosting you again soon! Best regards, Rodrigo Oliveira Operations Manager Pullman São Paulo Ibirapuera
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This was my second stay at Pullman Ibirapuera, again for two weeks duration. Overall it was a great experience. Hotel location is great, several small places to eat around it, atm, pharmacy, etc. Was in a great room (Junior suite), high quality commodities, quality cleaning service. Need maintenance help to fix a cabinet and got it solve in less than 30min. The hotel has a small restaurant inside, very requested and usually crowded. The food was just great, ate there at least 5 times. Small pool available (to cold for swim) and well equipped gym, also open to non guests. The manager Rodrigo and most of staff were super helpful alto all my needs and requests. Will come back for sure!
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rodrigo Oliveira, Gerente geral at Pullman Sao Paulo Ibirapuera
Responded Jun 3, 2022
Dear Mr. Luis, It is always a pleasure to have you choosing our property, especially you being a ALL DIAMOND Member of our loyalty program! We are very glad with your compliments. Thank you very much indeed! As you know, we are always working in order to personalize our services, and your genuine feedback reflects that we are going to the right way :) Please always count on our Pullman Ibirapuera Family for whatever you need during your next São Paulo trip! Sincerely, Rodrigo Oliveira Operations Manager Pullman São Paulo Ibirapuera
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I travel a lot with my job to Brazil, stayed in all the main hotels. But by far the best is the Pullman ibirapuera in sp. many reasons why, it’s design, location, the rooms, unbelievable gym, the food is out of this world and the service is next level. My favourite waiter is Jorge, outstanding service every time! You will see what I mean when you visit, I highly recommend Pullman. One of the best in the Accor hotel chain
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Rodrigo Oliveira, Gerente geral at Pullman Sao Paulo Ibirapuera
Responded May 15, 2022
Dear Mr. Leon, Thank you for choosing to stay with us from Pullman Ibirapuera, and taking the time to share such a fantastic feedback! Our team is really dedicated to the guests' satisfaction and truly delighted you had such an enjoyable visit. By the way, we appreciate your highlight for the waiter Jorge! When you come back to São Paulo, hopefully we would love to have the opportunity to welcome you back again, in the near future. Warm regards, Rodrigo Oliveira Operations Manager Pullman São Paulo Ibirapuera
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PRICE RANGE
$85 - $115 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman sao paulo ibirapuera hotel sao paulo, mercure sao paulo
LOCATION
BrazilState of Sao PauloSao PauloVila Mariana
NUMBER OF ROOMS
348
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Claim Your Listing Frequently Asked Questions about Pullman Sao Paulo Ibirapuera
Which popular attractions are close to Pullman Sao Paulo Ibirapuera?
Nearby attractions include Museu do Instituto Biologico (0.3 miles), Praça Ayrton Senna do Brasil (0.2 miles), and PONDER70 (0.2 miles).
What are some of the property amenities at Pullman Sao Paulo Ibirapuera?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Sao Paulo Ibirapuera?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Sao Paulo Ibirapuera?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Sao Paulo Ibirapuera?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Pullman Sao Paulo Ibirapuera?
Conveniently located restaurants include TasteIT Restaurante, Academia da Gula, and Bar Casa na Praia.
Are there opportunities to exercise at Pullman Sao Paulo Ibirapuera?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Pullman Sao Paulo Ibirapuera?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pullman Sao Paulo Ibirapuera?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pullman Sao Paulo Ibirapuera offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Sao Paulo Ibirapuera?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.