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Pullman Sao Paulo Ibirapuera

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Rua Joinville 515, Sao Paulo, State of Sao Paulo 04008-011 Brazil
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (880)
Room & Suite (357)
Dining (143)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Sao Paulo Ibirapuera
Updated 08/31/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 436 hotels in Sao Paulo
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
Welcome to Pullman São Paulo Ibirapuera, comfort, technology, services... discover a new era for business or leisure travel! An upscale and modern hotel from Accor, located next to Ibirapuera Park, close to the main business and leisure districts of the city. It occupies a strategic location for both - business and leisure - travelers in São Paulo’s most dynamic city. About 3.1 miles (5km) from the domestic airport (Congonhas – CGH), and 15.5 miles (25km) from the international airport (Guarulhos GRU).Apart from leisure, Pullman São Paulo Ibirapuera is introducing a fresh approach to the planning of meetings, conventions, seminars and incentive events. The hotel’s approximately 2000 meters of meeting and function spaces include a spectacular Grand Ballroom, 14 meeting rooms, and a pre-function area, where flexible configurations can be provided for small or big events request.Extensive line up of dining and entertainment facilities are available at the hotel, including the It Restaurant | Bar | Tea Deli, which offers a trendy atmosphere with live cooking shows on a culinary journey. Bunk Lobby Lounge, an interactive and cozy space to chill-out as well as Fit and Spa that offers full range facilities to relax your body and soul.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Spa
Massage
Solarium
Baggage storage
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Hair dryer
Safe
Minibar
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Park View
Languages Spoken
English, French, Spanish, Portuguese

Location

Full view
96Great for walkers
Grade: 96 out of 100
68Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
1,692Reviews26Q+A78Room tips
Traveler rating
  • 1,031
  • 501
  • 107
  • 35
  • 18
Time of year
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Popular mentions
Mike R wrote a review Jan 5
Cape Town, South Africa1,948 contributions166 helpful votes
+1
We arrived at the hotel for our 3-night stay only to be told that the covid-19 cleaning policy was to ONLY CLEAN THE ROOMS EVERY 3-DAYS. TOTAL RUBBISH & GOES AGAINST EVERY COVID CLEANING RUL IN THE BOOK. As a business traveler I hardly every stay in a hotel longer than 3-nights and this goes down to 2 as a tourist in a big city. Why does the Pullman Ibirapuera have to hide behind such nonsense as a policy when the truth realy is (like British Airways) they are cutting vist everywhere and using the pandemic as an excuse to lower overheads, which is unacceptable when you are paying the full rack rate. Nothing was mentioned about the clean g policy at time of booking and no refund or reduction in the rate was offend. Added to the lack of service was the lack of staff at the hotel, which in my opinion makes it unsafe. There was nobody in attendance at the gym or at the pool. The pool water was not maintained correctly and you could not see the bottom. I am travelling around Brazil at present on none of the other hotels I have stayed in are not cleaning rooms. In fact it's quite the oppersite with more stringent hygiene policies in place. My advise is to stay away from the Pullman Ibirapuera until they change there policy and get back to cleaning.
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Date of stay: January 2021Trip type: Traveled as a couple
3 Helpful votes
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Response from Thais Ghiro, Outro at Pullman Sao Paulo Ibirapuera
Responded 2 weeks ago
Dear Mr. Michael Ryan, We are deeply sorry for not completely fulfilling your expectations during your experience with us. We fully understand the constant concern for your safety during the COVID-19 pandemic. Thus, our intention is to reassure you about your stay with us. Since the beginning of the pandemic, as Accor is a global company, we had the advantage of being able to have best practices discussed since February/2019 in Asia. In our hotel, we have implemented the best practices of the AllSafe seal in partnership with Bureau Veritas, a globally respected company. We went ahead in Brazil as one of the few hotels open during the entirety of these difficult times. In addition to the usual and enhanced cleaning of our rooms and all public areas, another measure taken is the use of an ozone machine, in which its technology eliminates viruses and bacteria from the air and surfaces of the room. Also, housekeeping is done every 3 days or only upon request, to minimize staff's contact with guests and their personal items, for your safety. So, rest assured about your experience with us. Sincerely, Thais Ghiro Customer Experience
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Alessandro wrote a review May 2020
Milan, Italy1,065 contributions23 helpful votes
Modern hotel building not so far from the shopping street of Av. Paulista. Large room and very cleaned. Warm atmosphere with a friendly staff that offer a special service and support. Great gym area and perfect breakfast.
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Date of stay: June 2019Trip type: Traveled on business
1 Helpful vote
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Response from Thais Ghiro, Outro at Pullman Sao Paulo Ibirapuera
Responded May 30, 2020
Dear AlexMaps, We are very happy to know that you had a good experience with us! I would like to take the opportunity to let you know that Accor has taken measures to prevent the spread of CoronaVirus at its properties by following a strict sanitary and security protocol named ALLSAFE, designed and audited by Bureau Veritas, worldwide wellknown certification company, so, feel safe to come back and stay with us as soon as possible. Best Regards, Renan Sousa Operations Manager
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Stuart L wrote a review Feb 2020
80 contributions29 helpful votes
The hotel is very nice . Checkin is fast and the staff very nice . The rooms are good the beds comfortable and most important the Air in the room very cold if that’s how you want it . The food in the Restrant is excellent and the same goes for room service . It was easy to get to shopping area from hotel .
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Date of stay: February 2020
1 Helpful vote
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Response from Thais Ghiro, Outro at Pullman Sao Paulo Ibirapuera
Responded Mar 4, 2020
Hello Stuart! Thank you very much for such a great review! We are glad to hear the staff was very welcoming and you liked our accommodations and menu. ♥ We look forward to your next visit for another excellent Pullman Experience. :D Best, Thais Ghiro Customer Experience
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M99ADpatrick wrote a review Jan 2020
Strasbourg, France1 contribution1 helpful vote
Excellent location to visit Sampa and find a quiet rest after busy days. Walking distance from IBIRAPUERA Park. Very caring and highly professionnal staff. Good Food. Gorgeous Breakfast.Excellent bar service. Tudo Bêm !
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Review collected in partnership with this hotel
Date of stay: January 2020
1 Helpful vote
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Response from PullmanSPIbirapuera, Customer Experience at Pullman Sao Paulo Ibirapuera
Responded Jan 29, 2020
Hello Patrick! We're delighted with your amazing review! Obrigada! :D This is exactly the experience we want our guests to have in our hotel. We really appreciate your feedback and compliments to the attentive staff, the breakfast buffet and bar service! ♥ Come back soon for another great stay with us! See you then! Thais Ghiro Customer Experience
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fernando s wrote a review Jan 2020
Arlington, Texas5 contributions3 helpful votes
Food was excellent,service was great, very good price ,the drinks were well made ,I had the Tuna with Risoto but you have the option of choosing the different sides dishes, desert was awesome churros with dulce de leche was to die for.
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Date of stay: January 2020Trip type: Traveled on business
1 Helpful vote
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Response from PullmanSPIbirapuera, Customer Experience at Pullman Sao Paulo Ibirapuera
Responded Jan 22, 2020
Hello, A1103MLfernandos Thank you very much for such a wonderful review and great feedback to Chef Jean Christophe Burlaud's delights! We also love the churros, just devine. ♥♥ We will be waiting for your next visit! See you, Thais Ghiro Customer Experience
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Previous
PRICE RANGE
$84 - $142 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman sao paulo ibirapuera hotel sao paulo, mercure sao paulo
LOCATION
BrazilState of Sao PauloSao PauloVila Mariana
NUMBER OF ROOMS
348
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Frequently Asked Questions about Pullman Sao Paulo Ibirapuera
Which popular attractions are close to Pullman Sao Paulo Ibirapuera?
Nearby attractions include Museu do Instituto Biologico (0.3 miles), Praça Ayrton Senna do Brasil (0.2 miles), and PONDER70 (0.2 miles).
What are some of the property amenities at Pullman Sao Paulo Ibirapuera?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Sao Paulo Ibirapuera?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Sao Paulo Ibirapuera?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Sao Paulo Ibirapuera?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Pullman Sao Paulo Ibirapuera?
Conveniently located restaurants include TasteIT Restaurante, Academia da Gula, and Bar Casa na Praia.
Are there opportunities to exercise at Pullman Sao Paulo Ibirapuera?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Pullman Sao Paulo Ibirapuera?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pullman Sao Paulo Ibirapuera?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pullman Sao Paulo Ibirapuera offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Sao Paulo Ibirapuera?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.