Pullman Sao Paulo Ibirapuera
Rua Joinville 515, Sao Paulo, State of Sao Paulo 04008-011 Brazil
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About
#5 of 513 hotels in Sao Paulo
Location
4.4
Cleanliness
4.6
Service
4.5
Value
4.0
Travelers' Choice
GreenLeaders Platinum level
Welcome to Pullman São Paulo Ibirapuera, comfort, technology, services... discover a new era for business or leisure travel! An upscale and modern hotel from Accor, located next to Ibirapuera Park, close to the main business and leisure districts of the city. It occupies a strategic location for both - business and leisure - travelers in São Paulo’s most dynamic city. About 3.1 miles (5km) from the domestic airport (Congonhas – CGH), and 15.5 miles (25km) from the international airport (Guarulhos GRU).Apart from leisure, Pullman São Paulo Ibirapuera is introducing a fresh approach to the planning of meetings, conventions, seminars and incentive events. The hotel’s approximately 2000 meters of meeting and function spaces include a spectacular Grand Ballroom, 14 meeting rooms, and a pre-function area, where flexible configurations can be provided for small or big events request. Extensive line up of dining and entertainment facilities are available at the hotel, including the TasteIt Restaurant | Bar | Tea Deli, which offers a trendy atmosphere with live cooking shows on a culinary journey. Bunk Lobby Lounge, an interactive and cozy space to chill-out as well as Fit and Spa that offers full range facilities to relax your body and soul.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Center with Internet Access
Paid private parking on-site
Wifi
Outdoor pool
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Happy hour
Outdoor dining area
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
Solarium
24-hour security
Baggage storage
Gift shop
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Hair dryer
Safe
Telephone
VIP room facilities
Wardrobe / closet
Wake-up service / alarm clock
Minibar
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Park View
Languages Spoken
English, French, Spanish, Portuguese
Location
81Good for walkers
Grade: 81 out of 100
55Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
Rua Joinville 515, Sao Paulo, State of Sao Paulo 04008-011 Brazil
Name/address in local language
E-mail hotel
Getting there
Ana RosaSao Paulo Metro15 min
ParaísoSao Paulo Metro16 min
Rental CarsSee rental cars from $14/day
2243Reviews27Q+A83Room tips
Reviews
Traveler rating
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Popular mentions
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+1
As a recent guest at Pullman São Paulo Ibirapuera, I am happy to share my experience with other travelers. I must say that my stay at this hotel was truly exceptional, and I cannot recommend it highly enough. From the moment I arrived, I was greeted with warm and friendly service from the staff, who went out of their way to make me feel welcome and comfortable. During my stay, I was particularly impressed by the level of customer service that I received, especially from Graziela Lima and Ana Julia Feltrin. The staff at this hotel are incredibly professional and knowledgeable, and their attention to detail and commitment to customer care is truly exceptional. Despite consuming a strong cocktail and losing consciousness at the bar, the staff acted quickly and efficiently to ensure that I was safe and well, which I found incredibly reassuring. The hotel itself is beautifully designed and maintained, with comfortable and spacious rooms that offer all the amenities one could ask for. The location is also excellent, with easy access to the city's many attractions and amenities. Overall, I would highly recommend Pullman São Paulo Ibirapuera to anyone looking for an exceptional hotel experience in São Paulo. The level of service and attention to detail that I received during my stay was truly extraordinary, and I would like to extend my sincere thanks to the entire staff for making my stay unforgettable. I look forward to returning to this hotel in the future.…
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Date of stay: May 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
Response from Monick I Fernandez, Outro at Pullman Sao Paulo Ibirapuera
Responded 3 weeks ago
Dear Bee Lokkit, It is with great pleasure that we receive your compliments and we are happy to know that you had a sublime stay, especially due to the welcome of our team. We always aim to offer a true Pullman experience to our guests and it is gratifying to see that we have achieved this goal. We will pass on your compliments to our team, they will certainly be honored to hear of your satisfaction. We hope that you continue to count on our excellence in services for future stays, and that you will return soon to visit us! Monick I Fernandez Customer Experience #PullmanSPIbirapuera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
Great breakfast buffet! The food is amazing and the staff is very accommodating. You need to try the baked goods! There is a juicer to make your own juice. Tyler does a great job and is always smiling! I highly recommend waking up for this delicious buffet.
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
Helpful
Response from Monick I Fernandez, Outro at Pullman Sao Paulo Ibirapuera
Responded Feb 22, 2023
Dear "Mkbotta", Thank you for your review! We are all delighted that you enjoyed your visit and that you had a great experience with us. It is great to know that our delicious breakfast has met your expectations. Thank you very much for your warm comment about Tyler's service, he will be recognized for his good work. Count on us for even better experiences. Monick I Fernandez Customer Experience #UnBoringHotel #PullmanSPIbirapuera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great team! Always positive, always friendly and smiling faces. Special thanks to Operations Manager Mr. Rodrigo Oliviera, Lucas and other collegues at the reception, young lady at breakfast welcome desk and Head Doorman Mr. Capitao! This team makes the difference - thank you all!
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Date of stay: May 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Monick I Fernandez, Outro at Pullman Sao Paulo Ibirapuera
Responded 3 weeks ago
Rehaefe, It is a pleasure to receive your positive feedback! We are very happy that you could feel our welcome and dedication in services! We also appreciate the compliments to our team, they will certainly be honored to hear of your satisfaction! Pullman looks forward to welcoming you back soon! Monick I Fernandez Customer Experience #PullmanSPIbirapuera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pullman Ibirapuera always out performs expectations. This hotel will always remain my first choice for business travels to São Paulo. Everyone is great. Especially Ms Karol and Mr Francis at the reception desk, Jhonny, Rebecca and Carlo at the Bar/restaurant, Luana and Kaline at breakfast always go above and beyond. Thank you all.
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Date of stay: May 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
Helpful
Response from Monick I Fernandez, Outro at Pullman Sao Paulo Ibirapuera
Responded 4 weeks ago
Dear Pinal, The Pullman team is delighted to hear that you felt welcomed. Thank you for taking a moment out of your day to share your comments and for recommending the hotel. We will pass your feedback on to our team, who will be happy to hear about your satisfaction. We hope to have the opportunity to provide you with a new Pullman experience soon! Monick I Fernandez Customer Experience #PullmanSPIbirapuera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’ve been coming to this hotel regularly for business for about 4 years. I like the restaurant a lot and especially the bar tenders Rebecca and Dionysus. They are always such a pleasure and Dionysus is one of the best bartenders I’ve ever had the pleasure of drinking with. He really knows how to make a great drink. The rooms are okay, but really need to be updated. There is no heating system and the A/C is questionable. My biggest complaint is the gym. I did however enjoy the new trainer Alef, he was very friendly and helpful along with speaking English. I try to workout regularly but I really can’t stand the ancient equipment in the gym. The gym was closed recently for a couple of weeks along with the pool supposedly so that it could be remodeled. The sauna hasn’t worked for years and the A/C doesn’t work from time to time. Absolutely nothing was done during the so called remodeling. All of the equipment is still old and outdated. The ropes on the machines are frayed and look to be years old and the cables and free weights are rusted. Everything needs to be replaced. I really don’t understand why the broken sauna and weight machines along with cardio machines haven’t been repaired or replaced. It really is a shame. I’ll continue to stay at the hotel for the people, but I’ve joined a local gym (Smart Fit) to use when in Sao Paulo. I’m going to miss the gym staff, but not the gym itself.…
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Date of stay: April 2023Trip type: Traveled on business
Room Tip: Don’t come if you are interested in a nice gym or pool.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Monick I Fernandez, Outro at Pullman Sao Paulo Ibirapuera
Responded Apr 18, 2023
Dear Guest "WorldVitizen", First of all, we would like to thank you for dedicating part of your time to sharing your experience with us, as it is only through guests' perception that we can continue to improve our services. It is a pleasure to receive your positive feedback about the service at the bar, especially about our drinks, which are prepared with great care, and about Rebeca and Dionísio's service! Rest assured that we will pass on your comments about our apartments to our Maintenance Management so that they can analyze them as an opportunity for improvement. Anyway, if you have any difficulties with our air conditioning system, do not hesitate to contact us during your stay so that we can assist you promptly. Regarding the remodeling of the gym, in fact, it underwent a preventive and safety maintenance process for two weeks. We exchanged all the air conditioning system and renovated its structure, in addition, for safety and regulatory reasons, we carried out preventive maintenance of the firefighting system, which required the isolation of the whole area as it was a preventive maintenance of the sprinklers. We will also send you your comments about the maintenance of the gym equipment and machines to our Maintenance Management. Finally, about the sauna issue, during the pandemic we had to disable the service. Due to the time without use and maintenance, it is necessary to carry out maintenance on the site, so we are waiting for material to come from abroad so that we can reactivate the sauna for our guests. In the meantime, it remains temporarily closed. We hope you can trust our quality management and it will be a pleasure to welcome you again so that we can provide you with an even better experience! Monick I Fernandez Customer Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Breakfast was delicious and the staff was outstanding. Lucilene was attending to us and she was professional and courteous. The food was fresh and beautifully presented. The Front Desk staff was also polite and helpful. Would recommend this Hotel for sure.
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
5 Helpful votes
Helpful
Response from Rodrigo Oliveira, Gerente geral at Pullman Sao Paulo Ibirapuera
Responded Mar 24, 2023
Dear Mrs. Silka, Thank you so much for your amazing feedback from your recent stay with us! We truly appreciate your feedback and do value your comments especially highlighting Lucilene from our Breakfast Restaurant! We are extremely delighted to hear that you really enjoyed your stay here at Pullman São Paulo Ibirapuera. Thank you so much for your kind and lovely words :) Kind Regards, Rodrigo Oliveira Operations Manager Pullman São Paulo Ibirapuera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Breakfast Time Célia Is very nice, helpful and professionnal It!s not the first Time I come to the Pullman, everybody Is very nice but Célia has something spécial, ( she called me by my name and even remember what I like for breakfast!)
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Date of stay: March 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
Response from Monick I Fernandez, Outro at Pullman Sao Paulo Ibirapuera
Responded Mar 10, 2023
JCA, Thank you for your review! It is a pleasure to know that you could feel our dedication and that we have the opportunity to show you the best of our hospitality! We are glad you enjoyed our breakfast delights, thank you for the kind recognition to Célia! We look forward to your next visit, as our greatest pleasure is to welcome our fans! Monick I Fernandez Customer Experience #UnBoringHotel #PullmanSPIbirapuera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Always attentive and friendly. The quality of food and service is superb. One of the best breakfast I have ever had at any hotel. Lucile is an exceptional server. Her attention to my needs and wants. And always with a smile. She is a great asset to your staff
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
Response from Monick I Fernandez, Outro at Pullman Sao Paulo Ibirapuera
Responded Feb 22, 2023
Hector, We are delighted to receive your positive feedback, especially about the Pullman Breakfast, as we understand it is the most important meal of the day! Thank you very much for your warm comment to Lucilene, who will be recognized for her good work. It was a pleasure to welcome you and we hope to see you again soon! Monick I Fernandez Customer Experience #UnBoringHotel #PullmanSPIbirapuera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here last year, but I forgot to leave a review. We enjoyed everything, but the highlight was the yummy pao de queijo at breakfast! Good options for food at the buffet. The room was nice, the amenities were nice, and everyone was helpful and kind.
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Date of stay: February 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
Helpful
Response from Rodrigo Oliveira, Gerente geral at Pullman Sao Paulo Ibirapuera
Responded Jan 5, 2023
Dear Mrs. Isabella, Thank you for sharing your lovely feedback following your visit in Pullman São Paulo Ibirapuera. We are delighted to read that you had such an excellent time spent in our property. Also thank you very much for highlighting our Pullman Team for demonstrating care, hospitality and professionalism. And about the "pão de queijo" (Brazilian cheese bread), every guest really LOVES IT! This is a great remark indeed! We are looking forward to your next visit here in São Paulo with us! Best regards, Rodrigo Oliveira Operations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very good ! I recommande thé restaurant Guilherme was very smiling and helpful which was a addition to the excellent food ! He always have a kind word and was an excellent adviser to me and my friends 😉 Perfect service the staff is available and polite.
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Date of stay: December 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
Helpful
Response from Rodrigo Oliveira, Gerente geral at Pullman Sao Paulo Ibirapuera
Responded Dec 28, 2022
Dear "Passenger62103608208" Guest, The entire team are so thankful for you to have taken the time to share your recent dinner experience with us here at Pullman São Paulo Ibirapuera, especially the waiter Guilherme, of course! Whether visiting for business or leisure, our friendly and helpful team listen and engage to personalize each and every stay and Guilherme is indeed an asset to our hotel! Our passionate team strive to ensure each and every guest enjoys their stay with us. We hope to welcome you back for many more positive experiences to come. Happy NEW YEAR!!! Happy 2023!!! Best regards, Rodrigo Oliveira Operations Manager Pullman São Paulo Ibirapuera
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$124 - $178 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pullman sao paulo ibirapuera hotel sao paulo, mercure sao paulo
LOCATION
BrazilState of Sao PauloSao PauloVila Mariana
NUMBER OF ROOMS
348
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Claim Your ListingPULLMAN SAO PAULO IBIRAPUERA $114 ($̶1̶3̶3̶) - Updated 2023 Prices & Hotel Reviews - Brazil
Frequently Asked Questions about Pullman Sao Paulo Ibirapuera
Which popular attractions are close to Pullman Sao Paulo Ibirapuera?
Nearby attractions include Museu do Instituto Biologico (0.3 miles), Praça Ayrton Senna do Brasil (0.2 miles), and PONDER70 (0.2 miles).
What are some of the property amenities at Pullman Sao Paulo Ibirapuera?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Pullman Sao Paulo Ibirapuera?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Sao Paulo Ibirapuera?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Pullman Sao Paulo Ibirapuera?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Pullman Sao Paulo Ibirapuera?
Conveniently located restaurants include TasteIT Restaurante, Academia da Gula, and Paella Rio Sampa.
Are there opportunities to exercise at Pullman Sao Paulo Ibirapuera?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Pullman Sao Paulo Ibirapuera?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pullman Sao Paulo Ibirapuera?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pullman Sao Paulo Ibirapuera offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Sao Paulo Ibirapuera?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.