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Intercity The Universe Paulista

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#41 of 322 Hotels in Sao Paulo
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Intercity The Universe Paulista
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573 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Reviewed April 28, 2011

We stayed here for 10 weeks during the time we were looking for an apartment in Sao Paulo. You will find no service at all in this hotel. Only 1 person speaks English at the reception and she is not there very often. We got an invoice everytime our bill exceeded 500 Reais and even they blocked our keycard until...

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2Thank Nicki2207
InterCity_hotels, Manager at Intercity The Universe Paulista, responded to this review

Hello Nicki, Thanks for your comment. We are sorry for any inconveniences you may have had in our hotel. We would like you to know that your suggestions about english speakers, breakfast, security and carpet were sent to the Manager of the hotel, but we would like you to know we are making improvements in our hotel. We would be...

Redmond, Washington
Reviewed March 27, 2011

My wife and I stayed here for 10 days for her MBA classes and some sight seeing and although the hotel was OK, it is not in a great area. Not many of the front staff speak English and we actually had our laptop bag with her books stolen on the last day before we left in the lobby dining...

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4Thank mcsnotty
InterCity_hotels, Manager at Intercity The Universe Paulista, responded to this review

Hello. We would like to thank you for your comment. We apologize for the inconveniences, the Hotel Manager will soon hear about your suggestions regarding safety, wi-fi and service. We would like you to give us another chance to reverse the situation so you can have a new opinion on the hotel. Have a nice day!

Geneva
Reviewed April 8, 2010

My wife, daughter and I stayed at the Universe flat for ten or so days between last February and March. Although we enjoyed its location, we were really disappointed with the poor service quality and careless personnel, especially those two or three young women working at the reception desk. Rather shallow attitude towards their clients and lack of concerning when...

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3Thank GE69267
InterCity_hotels, Manager at Intercity The Universe Paulista, responded to this review

Hello GE69267, Thanks for your review. We would like you to know that your comments were sent to the Manager of the hotel. We would be very happy to have the chance to receive you again. Have a great day!

New Jersey
Reviewed September 7, 2009

I agree with everything the previous reviewer said. However, some of the extras are very expensive. I just spent 100 dollars to wash seven shirts and a pair of pants using their laundry service, and the guys at reception charged me 10 dollars for 20 blank pieces of letter paper from their laser printer.

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1Thank Christopher H
InterCity_hotels, Manager at Intercity The Universe Paulista, responded to this review

Hello cpherzog, Thanks for your review. We would like you to know that your suggestions were sent to the Manager of the hotel. You can always count on us to support you. Have a great day!

Oslo
Reviewed March 30, 2009

This was my fifth stay at this property! First as Parthenon then Matiz and now InterCity. This is a great place to stay! Very nice breakfastbuffet. FREE Hi-speed internett. Lots of english TV channels (news and entertainment). Very nice staff, some speak english. As its name states you get a flat, one small bedroom and livingroom with a kitchenette +...

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Thank NorwegianTraveler
InterCity_hotels, Manager at Intercity The Universe Paulista, responded to this review

Hello NorwegianTraveler, Thanks for your comment. We are happy to know you prefer our hotel. We will be glad to receive you back in our hotel. You can always count on us to support you. Have a great day!

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Staying in Bela Vista

Neighborhood Profile
Bela Vista
Known for its Italian cantinas, Bela Vista is the place to go for great pasta. Also called “Bixiga”, the area is an important cultural part of the city, with the bohemian and the religious costumes of its inhabitants on full display. In August, the large Nossa Senhora Achiropita party fills the streets with a variety of Italian food and music. You can experience the liveliness of the neighborhood walking through the antiquities fair at Dom Orione Square or visiting the “Brazilian Caminito”, a version of the Argentinian street complete with colorful buildings. Bela Vista is also home to the traditional samba school “Vai-Vai”. Buy a ticket to a rehearsal and get a taste of what Carnival is like.
Explore this neighborhood
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
From this January 2013 on, this hotel is 100% tobacco free. ... more   less 

Additional Information about Intercity The Universe Paulista

Address: Rua Pamplona 83, Sao Paulo, State of Sao Paulo 01405-100, Brazil
Location: Brazil > State of Sao Paulo > Sao Paulo > Bela Vista
Price Range: $72 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Intercity The Universe Paulista 3.5*
Number of rooms: 216
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Also Known As:
The Universe Flat - Intercity Hoteis Hotel Sao Paulo
Intercity The Universe Paulista Sao Paulo, Brazil
Hotel Style:
#33 Romantic Hotel in Sao Paulo
#51 Business Hotel in Sao Paulo
#59 Family Hotel in Sao Paulo
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Questions & Answers

Here's what travelers have asked, with answers from Intercity The Universe Paulista staff and other travelers.
9 questions
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Questions? Get answers from Intercity The Universe Paulista staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose the higher floors they they have a better view and are quieter from the sounds of the city”
 of 5 bubbles blogeparalaqueeuvou, Jan 5, 2017 | Read review
“Good hotel for the price”
 of 5 bubbles christiang102, Oct 31, 2016 | Read review
“upper floor”
 of 5 bubbles NewJerseyColin, Oct 22, 2016 | Read review
“Ask for an upper floor away from the construction across the street.”
 of 5 bubbles Tradition_rider, Nov 8, 2015 | Read review
“Upper floors have good views”
 of 5 bubbles COL333, Aug 31, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question