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Comfort Hotel Santos

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Traveler (137)
Room & Suite (111)
Dining (36)
Overview
  • Excellent47%
  • Very good40%
  • Average10%
  • Poor2%
  • Terrible1%
Travelers talk about
“supermarket”(2 reviews)
“cruise”(2 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,140)
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17 results
Traveler rating
4
9
3
0
1
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LanguageEnglish
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4
9
3
0
1
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All reviewsbreakfast was includedsupermarketcruisebathroomreceptioninternetbrazil
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1 - 5 of 17 reviews
Reviewed December 21, 2017

We experienced several problems in the hotel and given the price charged, I think the service could be considerably better. The accommodations are uncomfortable (the sofa bed is plastic, there are no covers for the beds, and there are no utensils in the suite). Other...More

Review collected in partnership with this hotel
Thank 230lorenab
Response from Fernando A, Manager at Comfort Hotel SantosResponded March 16, 2018

Dear Lorena, I would like to thank you for the availability in evaluating us! Only through this comments we have the opportunity to constantly improve our services and pursuing the excellence! Count on us whenever you need, Lêda Michiles Front Desk Supervisor Comfort Hotel Santos

Reviewed October 11, 2017

Overall average. See comments on previous page. Some good things about the hotel and some major areas for improvement. With an American hotel I expected the staff to know a little more English as that is why I sought out the hotel.More

Review collected in partnership with this hotel
Thank johnalexanderp2017
Response from Fernando A, General Manager at Comfort Hotel SantosResponded November 5, 2017

Dear John, Thank you for sharing your experience about your recent stay. We always appreciate hearing that we have made our guests' stays so enjoyable. It sounds like you were able to enjoy the various amenities and services offered at the hotel. We look forward...More

Reviewed July 16, 2017

Good hotel but breakfast could be better! The cleaningnes is ok! Rooms are ok, maybe little small! Big plus of this hotel is his location. Practically in downtown of Santos and close to the beach! So go for it!!!More

Review collected in partnership with this hotel
Thank Kirysek
Response from Fernando A, General Manager at Comfort Hotel SantosResponded July 17, 2017

Dear Kiry, Thank you for your review of the Comfort Hotel Santos! We are very pleased that you enjoyed our services and location. Your recognition is our greatest reward and shows us that we have fulfilled our mission to exceed our guests expectations. It will...More

Reviewed May 25, 2017 via mobile

Excellent service in reception, one of few places in brazil were the staff spoke excellent English. A nice pool on Rooftop of the hotel. It was hot and nice to stay in the water. It would have been so lovely if the rooftop poolbar would...More

Thank gilla-mat
Response from Fernando A, General Manager at Comfort Hotel SantosResponded June 22, 2017

Dear Guest, I appreciate your willingness to review us on TripAdvisor! It's a great pleasure to know that we were able to make the best of your stay through our services and facilities that the hotel offers to give you greater comfort! Our main focus...More

Reviewed May 9, 2017

This is a nice hotel in Santos in Canal 7, that is pretty close to the water. It is relatively close to the ferry to Guaruja as well. My room had a pretty nice view, and a good TV and bathroom. I was comfortable for...More

Review collected in partnership with this hotel
Thank Henry Z
Response from Fernando A, General Manager at Comfort Hotel SantosResponded May 10, 2017

Mr.Henry, Thank you for the time you spent to write your kind comments on TripAdvisor and also for choosing us for your stay in Santos! It's a honor to receive your comments, we continuously try to provide memorable stays for our customers, we would like...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair access
Breakfast included
Laundry Service
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
$52 - $97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$52 - $97 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (137)
Room & Suite (111)
Dining (36)
Pool & Beach (19)
Amenities (26)
Business Center & Event Rooms (11)
Questions & Answers
Ask a question
SATraveller
November 3, 2015|
Answer
Response from Fernando A | Property representative |
Hi Sir, The distance from Comfort Hotel Santos to Cruise Terminal is 5,2Km, we are the nearest hotel from the terminal. By taxi about 10 minutes. Fernando Andrade General Manager
0
Votes
Google Translation
Room Tips
"Rooms at front seem OK."
Read review
"Higher floor with sea view"
Read review
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