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Mercure Santos

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Traveler (538)
Room & Suite (287)
Pool & Beach (64)
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Overview
  • Excellent31%
  • Very good46%
  • Average17%
  • Poor3%
  • Terrible3%
Travelers talk about
“top floor”(9 reviews)
“great hotel”(5 reviews)
“the hotel staff”(2 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Rooms
Jul 8Jul 9
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (992)
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LanguageEnglish
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16
33
23
4
4
Show reviews that mention
All reviewstop floorgreat hotelthe hotel staffwonderful viewother placesbreakfast is servedsao paulowalking distancebusiness tripbalconybedroomroofbeachspacyoutstreadmilltelevision
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1 - 5 of 80 reviews
Reviewed May 17, 2018

I request to renovate and better equip the gym. To improve academy. Needs mats and a treadmill at least. It takes some pesos. Just as a detail, not mandatory, an original television or stereo surround sound.More

Review collected in partnership with Accorhotels.com
Thank Angela M
Response from MercureSantos, Coordenadora de Hospedagem at Mercure SantosResponded May 18, 2018
Google Translation

Prezada Angela, Agradecemos imensamente seus comentários sobre sua hospedagem conosco que serão compartilhados com toda equipe. No Mercure, procuramos fornecer...More

Reviewed May 1, 2018

Our room was very spacy and from the balcony we had a good view of the beach, which is just across the street. Breakfast is served on the top level, from where you have a good view of Santos and the beach. On the top...More

Thank bocastoro
Response from MercureSantos, Manager at Mercure SantosResponded May 10, 2018

Dear Bocastoro, We’d like to thank you for the comment you left about hotel location and view. Our main goal is our guest satisfaction. Thanks once. Best regards Daniela Oliveira Guest Coordinator Mercure Santos

Reviewed April 16, 2018

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Review collected in partnership with Accorhotels.com
Response from MercureSantos, Front Office Manager at Mercure SantosResponded April 23, 2018

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Reviewed January 25, 2018

Very good location, breakfast good, the room is beatiful, the place is a beach perfect for walking and running of bike and other types. Near from restaurants, shoppings, and more other places that you will needed.More

Review collected in partnership with Accorhotels.com
Thank Gledson L
Response from MercureSantos, Front Office Manager at Mercure SantosResponded January 29, 2018

Dear Mr Lopes, Thank you for taking the time to tell us about your experience at the Mercure Santos Hotel. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We are happy to...More

Reviewed November 28, 2017

Very nice hotel and friendly staff with great food in resurant. Great location to the beach right across the street and many places in walking distance to shop and eat. Highly recommend this hotel as great value pricing for the location.More

Review collected in partnership with Accorhotels.com
Thank A5963IZrichard
Response from MercureSantos, Front Office Manager at Mercure SantosResponded November 30, 2017

Dear Mr Richard, Thank you for choosing the Mercure Santos for your stay in the city. We are happy to share such pleasant moments. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Beachfront
Fitness Center with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Indoor pool
Outdoor pool
Details
Price range
$63 - $99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Santos
#4 Business Hotel in Santos
#4 Luxury Hotel in Santos
#5 Romantic Hotel in Santos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$63 - $99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 On the Beach Hotel in Santos
#4 Business Hotel in Santos
#4 Luxury Hotel in Santos
#5 Romantic Hotel in Santos
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (538)
Room & Suite (287)
Pool & Beach (64)
Dining (45)
Amenities (6)
Family and Play Areas (3)
Questions & Answers
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SamTrujillo
July 22, 2015|
AnswerShow all 3 answers
Response from Marcos Alonso G | Reviewed this property |
From The international airport takes about 90 minutes driving to Santos. In the rush hour maybe more. I would hire a taxi and choose the " Rodo Anel" the fastest road to Santos. The driver will save you time and avoid heavy... More
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Room Tips
"all rooms have beach view from the balcony"
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"Ask for a high floor room to enjoy a better view."
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"High floor and towards the ocean"
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"Request a sea view"
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