We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Santos Hotel

Lowest prices for your stay
Check In— / — / —
Check Out— / — / —
Guests1 room, 2 adults, 0 children
Traveler (97)
Room & Suite (73)
Dining (26)
Certificate of Excellence

About

#9 of 25 hotels in Santos
Location
Cleanliness
Service
Value
Certificate of Excellence
See why so many travelers make Sheraton Santos Hotel their hotel of choice when visiting Santos. Providing an ideal mix of value, comfort and convenience, it offers a luxury setting with an array of amenities designed for travelers like you. Sheraton Santos Hotel is a luxury hotel offering air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. The hotel features a concierge and room service. Plus, guests can enjoy a pool and breakfast, which have made this a popular choice among travelers visiting Santos. Close to some of Santos' most popular landmarks, such as Fisherman's Deck (0.8 mi) and Praca Das Bandeiras (1.1 mi), Sheraton Santos Hotel is a great destination for tourists. Santos has plenty of seafood restaurants. So when you’re here, be sure to check out popular spots like Vista ao Mar, Estrela de Ouro, and Porta do Sol, which are serving up some great dishes. During your visit, be sure to check out popular attractions like St. Anthony Embare Basilica (0.8 mi), Art Gallery Benedicto Calixto (0.9 mi), and Pinacotheca Benedicto Calixto (0.9 mi), which are all within walking distance of the hotel. We’re sure you’ll enjoy your stay at Sheraton Santos Hotel as you experience all of the things Santos has to offer.
Read more
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Free internet
Wifi
Public wifi
Internet
Indoor pool
Restaurant
Breakfast available
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Show more
Room features
Non-smoking rooms
Suites
Air conditioning
Room service
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals
73Reviews
7Q+A
3Room tips
Traveler rating
  • 49
  • 14
  • 4
  • 4
  • 2
Time of year
Traveler type
Language
Selected filters
  • Filter
  • English
Popular mentions
Santos is a really important city in the state of Sao Paulo. It hosts the most important port in Brazil that generates huge revenues for the country. The only missing thing in town was a top notch business hotel, and this is not an issue any longer since Sheraton opened its doors in 2018. The hotel is all that you expect from the franchise, including a high professional front desk, efficient staff and a nice Portuguese restaurant. There is also the best mall across the street and a Outback restaurant next door. Really convenient. Fare is above average in Santos as expected, but you get return on the investment. Rooms are of course brand new and very quiet. Breakfast served at the Lagar restaurant could have more choices, but quality is good. Internet connection is fast and reliable. As a business hotel, do not expect a nice view from the beach, but there is fitness floor with heated pool and a decent gym. No complains at all.
Read more
Well, it is a brand new Sheraton, not much to add. It deserves all the superlatives of a pure business hotel, friendly people, quiet, good service, fast elevators, it is all there. It is not cheap but you get value for money. Not a beach holiday hotel but a business hotel. The city needed a place like this, finally it is there.
Read more
Response from Mariela M, Guest Relations Manager at Sheraton Santos Hotel
Responded Apr 4, 2019
Dear Phillippe, Thank you for choosing the Sheraton Santos Hotel for your recent travels to Santos. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon!
Read more
+1
It is an excellent hotel, I stayed for one night at hotel Sheraton Santos and it was a very nice hotel It is closed to reststaurant, big shopping mall and just 5- 10 minutes from the beach The rooms was very clean, very beautiful and spacious. The gym was very nice too Thanks a lot for hotel Sheraton and his staff, every body at hotel was helpfully, reception, restaurant, bellboy
Read more
Response from Mariela M, Guest Relations Manager at Sheraton Santos Hotel
Responded Apr 2, 2019
Dear guest, Thank you for choosing the Sheraton Santos Hotel for your recent travels to Santos. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! Sincerely,
Read more
Sheraton Santos has matched the expectations of a world traveller like myself. They have shown an excellent guest service from the front desk, specially with Erika Lichtner Syrowatka, who has provided with an impeccable service and personal touch from the beginning. The rooms are very well cleaned and maintained, the housekeeping service even folded my clothes, and Rafael, the barman made the best gin and tonic, not to mention his kind and smiley face. The bellboys are very kind and multilingual. I highly recommend the Sheraton Santos hotel.
Read more
Response from Mariela M, Guest Relations Manager at Sheraton Santos Hotel
Responded Apr 2, 2019
Dear guest, On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Santos Hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests. Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Sheraton Santos Hotel and we hope you choose to create more memories here whenever your travels bring you back to Santos. Sincerely,
Read more
It's always really fun to stay in an absolutely new hotel. Everything was fancy and beautiful, you really get that luxury hotel feeling. Some random notes: -Beach is super close, just a few blocks away. Lots of cool shops/restaurants along the way, and I found a cool organic-theme'd grocery store close by with lots of fruits. -The pool is too small to do laps in. The lounge chairs (more like beds) by the pool are really fancy, but I didn't see a changing room or sauna. -I took an Uber here from the Sheraton in Sao Paulo, my bill was 167 Real (~43 USD, but I tipped 100 above that). Return trip to the Renaissance in SP was 180 Real. Both times the drivers were more than happy to do the trip even without a tip. -The lounge meals (breakfast/happy hour) are fancy, you won't be disappointed. I think for dinner I had both octopus and fish. I didn't drink any alcohol though.
Read more
Response from Mariela M, Guest Relations Manager at Sheraton Santos Hotel
Responded Apr 2, 2019
Dear Tommy, First of all, we would like to take this opportunity to thank you for choosing Sheraton Santos Hotel as your destiny and for having taken your valuable time to comment about your stay in our questionnaire. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback on the Guest Satisfaction Survey and we look forward to serving you again soon! Sincerely,
Read more
Previous
PRICE RANGE
$97 - $160 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Sao PauloSantos
NUMBER OF ROOMS
212
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing