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Marsala Apart Hotel

242 reviews
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Traveler (63)
Room & Suite (34)
Pool & Beach (3)
Overview
  • Excellent26%
  • Very good42%
  • Average25%
  • Poor6%
  • Terrible1%
3 weeks ago
“big apartments, clean and very friendly”
Apr 23, 2017
“Nice Business Hotel”
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
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Reviews (242)Write a Review
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11 - 15 of 22 reviews
Reviewed September 1, 2014 via mobile

This hotel is well located, close to mall, big supermarket and restaurants. Access to roads also good as it is mainly a business hotel, restaurant with limited menu. The rooms are simple with good space, negative is about noise coming from street and bars.

1  Thank DS-BR
Response from MercureMogidasCruzes, Gerente at Marsala Apart HotelResponded September 2, 2014

Dear Sr. Thank you very much for our kind evaluation about our Hotel. We hope serve you better in your next visit. Kind regards, Nicole Pral

Reviewed April 16, 2014

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Review collected in partnership with Accorhotels.com
Thank Phillip R
Response from MercureMogidasCruzes, Gerente de recepção at Marsala Apart HotelResponded April 26, 2014

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Reviewed March 22, 2014

WiFi internet did not work. The room has a small kitchen and laundry, sitting room, bedroom and bathroom. Everything is very clean, bed is big and comfortable. Breakfast has many options and Brazilian typical cheese bread is served fresh from the oven. We had a...More

Thank Maira C
Response from MercureMogidasCruzes, Gerente at Marsala Apart HotelResponded March 24, 2014
Google Translation

Prezada Sra. Maira, Agradecemos imensamente suas observações. Estamos trabalhando para melhorar o nosso serviço de Internet. Cordialmente Nicole Marie Pral

Reviewed February 4, 2014

My boyfriend and I were travelling to Mogi das Cruzes for a wedding and decided to stay overnight at the Mercure hotel. We booked a room a month in advance on booking.com. When we arrived at the hotel they had no record of our booking....More

Thank Louise M
Response from MercureMogidasCruzes, Gerente at Marsala Apart HotelResponded March 7, 2014

Dear Lousie, We are very sorry for all the problem you had in your Hotel We are trying to contact you but we have no answer. Anything you need please contact me. Nicole Pral E-mail: h3441-gm@accor.com.br

Reviewed August 4, 2013

As another guy said here, overall this hotel is noisy and kinda dirty. It seems like an old building that they bought and are using as a hotel with some minor adjustments. My room was on the 5th floor (window to the street) and there's...More

1  Thank leodsk
Response from MercureMogidasCruzes, Gerente at Marsala Apart HotelResponded August 22, 2013

Dear Mr. Leonardo, We appreciate to receive your comments about your stay at Mercure Mogi das Cruzes. All rooms have acustic window and we are working to better attend you and improve your services and products. Thank you again. Regards, Nicole Marie Pral

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Center with Gym / Workout Room
Room Service
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Multilingual Staff
Room Service
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Center with Gym / Workout Room
Hot Tub
Indoor pool
Details
Price range
$59 - $69 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Smoking rooms available, Non-Smoking Rooms, Family Rooms
Details
Price range
$59 - $69 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Smoking rooms available, Non-Smoking Rooms, Family Rooms
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Traveler (63)
Room & Suite (34)
Pool & Beach (3)
Dining (2)
Business Center & Event Rooms (3)
Questions & Answers
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Room Tips
"I would say upper floor to avoid noise, but I didn't experience any noise to keep me awake"
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"Ask to have a room with a view of the shopping center."
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"ask for a room where wifi does work."
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"Upper floors are likely best. Ask at the reception for a room on the least noisy side. might depend upon..."
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