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Marsala Apart Hotel

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Marsala Apart Hotel
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224 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Palm Springs
Reviewed July 14, 2016

We were in town for a wedding and there are really only 2 choices for hotels that I could see. This one and Ibis. We picked this one because the person getting married said it was the better one. This is a basic lay your head down and sleep hotel. The room was large and felt more like an apartment...

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Helpful?
Thank Gary W
MercureMogidasCruzes, Manager at Marsala Apart Hotel, responded to this review

Dear Guest, We appreciate your comments regarding your stay at the Mercure Mogi das Cruzes. We will share your comments with our team and we are sure that will serve as an encouragement to all of our staff to continue improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will...

Sao Paulo, Brazil
Reviewed June 15, 2016

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Helpful?
Thank PabloJacomine
MercureMogidasCruzes, Gerente at Marsala Apart Hotel, responded to this review

London, United Kingdom
Reviewed May 3, 2016

My family and I booked an apartment at this hotel for a 13 night stay. Upon arriving it became very clear that the hotel was not prepared for our stay. Despite the reservation clearly stating that this was an apartment the room had nothing at all. No cups, glasses, cutlery, plates. There wasn't even a kettle in the room or...

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Helpful?
Thank TCB-AD
MercureMogidasCruzes, Gerente at Marsala Apart Hotel, responded to this review

Dear Guest, We appreciate to receive your comments regarding your stay at the Mercure Mogi das Cruzes. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. Your comment about your stay was very important to us and we will do our best in order to improve our services and product....

Monsac, France
Reviewed February 19, 2016 via mobile

The Mercure Mogi das Cruzes it's ok. Nice bedroom and Bathroom wasn't bad for the location, some bars, restaurants and the shopping close to the hotel. Staff very friendly and helpful....The only thing I would really like to complain about are the bars close to the hotel don't respect that people are trying to sleep and some of them, play...

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Helpful?
Thank Cristiano R
MercureMogidasCruzes, Gerente at Marsala Apart Hotel, responded to this review

Dear Guest, We appreciate to receive your comments regarding your stay at the Mercure Mogi das Cruzes. We are sorry that your experience did not meet your expectations; please allow me to express our sincerest apologies. Your comment about your stay was very important to us and we will do our best in order to improve our services and product....

Boyaca Department, Colombia
Reviewed June 29, 2015

This Hotel is very near of the main Shopping Mall of the city and has some restaurants located nearby that are very good. Rooms are very comfortable, the wifi is great. Although, they can do some remodeling of the building.

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Helpful?
Thank ejeo81
MercureMogidasCruzes, Gerente at Marsala Apart Hotel, responded to this review

Dear Guest, We appreciate your comments regarding your stay at the Mercure Mogi das Cruzes. It is always a pleasure receive positive evaluations! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicole Pral

Columbia, md
Reviewed December 14, 2014

We used to love this place-economical but nice. Boy has it changed! Person at desk not helpful, room was not clean and repairs done very sloppy. No protein offered at breakfast, no comforter on bed..I could go on!

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Helpful?
2Thank Denise W
MercureMogidasCruzes, Gerente at Marsala Apart Hotel, responded to this review

Dear Ms. Denise, We thank you for your comments about the Mercure Mogi das Cruzes. We are working hard to improve our service and product. We hope see you again. Kind Regards, Nicole Pral

Santos, SP
Reviewed October 16, 2014

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Helpful?
2Thank Edney F
MercureMogidasCruzes, Gerente at Marsala Apart Hotel, responded to this review

Raleigh, North Carolina
Reviewed September 22, 2014

I was advised to stay at this hotel. First impressions were good. Good staff from the front desk to the bar/restaurant. I was given a room that faced the front of the hotel were all the bars were close by. Room was pretty good and the size was good also. The furnishings/beds/decor should be updated to make this hotel look...

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2Thank TravelForLife2000
MercureMogidasCruzes, Gerente at Marsala Apart Hotel, responded to this review

Dear Sr., Good evening! Thank you very much for your kind evaluation about our hotel. We are working to improve our product. We hope have your visit in the future. Regards, Nicole Pral

Sao Paulo, SP
Reviewed September 1, 2014 via mobile

This hotel is well located, close to mall, big supermarket and restaurants. Access to roads also good as it is mainly a business hotel, restaurant with limited menu. The rooms are simple with good space, negative is about noise coming from street and bars.

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Helpful?
1Thank DS-BR
MercureMogidasCruzes, Gerente at Marsala Apart Hotel, responded to this review

Dear Sr. Thank you very much for our kind evaluation about our Hotel. We hope serve you better in your next visit. Kind regards, Nicole Pral

Willamina, Oregon
Reviewed April 16, 2014

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Helpful?
Thank Phillip R
MercureMogidasCruzes, Gerente de recepção at Marsala Apart Hotel, responded to this review

Questions? Get answers from hotel staff and past guests. Ask a question

74 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Everything is done to make your stay much more enjoyable. Our guest have confortable surroundings and modern services . Leisure area with pool, sauna, jacuzzi, fitness center, beauty salon and wellness area and a excellent location. Marsala Apart Hotel have pleasant and confortable apartments with living room and balcony, air conditioning, cable TV, electronic safe, minibar, kitchen, Wi-Fi (Free) Internet service, room service, laundry and valet parking (Free). ... more   less 

Additional Information about Marsala Apart Hotel

Address: Rua Duarte de Freitas 35 | Socorro, Mogi Das Cruzes, State of Sao Paulo 08780-240, Brazil
Location: Brazil > State of Sao Paulo > Mogi Das Cruzes
Price Range: $52 - $63 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Marsala Apart Hotel 3*
Number of rooms: 70
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Also Known As:
Marsala Apart Hotel Mogi Das Cruzes, Brazil - Sao Paulo
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Questions & Answers

Here's what travelers have asked, with answers from Marsala Apart Hotel staff and other travelers.
2 questions
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Questions? Get answers from Marsala Apart Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I would say upper floor to avoid noise, but I didn't experience any noise to keep me awake”
  • Bedroom
  • Main room
  • Closer look at what looks like an old kitchen area that has the mini fridge.
 of 5 bubbles 87garyw, Jul 14, 2016 | Read review
“Ask to have a room with a view of the shopping center.”
 of 5 bubbles TravelForLife2000, Sep 22, 2014 | Read review
“ask for a room where wifi does work.”
 of 5 bubbles mairac2014, Mar 22, 2014 | Read review
“Upper floors are likely best. Ask at the reception for a room on the least noisy side. might depend upon the day of the week, and what happens around the hotel, parties/bar etc.”
 of 5 bubbles bauwens, Nov 19, 2012 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question
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