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Pullman SP Guarulhos Airport

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Pullman SP Guarulhos Airport
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771 Reviews from our TripAdvisor Community

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Showing 251: English reviews
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Suitable option for proximity and facilities. Nice bar and eatery with international focus. Regular bus loop for pickup and drop off to airport tho bit infrequent and no obvious process for specific trips left us waiting in the cold late evening. Few booking link problems solved efficiently and politely by check in staff. Good stop if travelling past SP.

Helpful?
Thank brucebk2016
1 review
3 of 5 stars Reviewed 2 days ago NEW via mobile

Rooms and food in the restaurant were okay. No atm and no money exchange facility in the hotel though. Also, the problem is with the "free" shuttle van service to & from the nearest mall, even if you wait ahead of the pick up time, it doesn't guarantee you a seat because the van is too small, and people who... More 

Helpful?
Thank Cha C
Warwick, Australia
Level Contributor
7 reviews
6 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed a day and night, found the reception staff very friendly and helpful, Sandra in the restaurant was wonderful as was the food, breakfast, lunch and dinner. Good gym to work out in, comfortable beds and sound proof room. Could not ask for more and would stay again

Helpful?
Thank Robert B
Mariana L, Customer Experience at Pullman SP Guarulhos Airport, responded to this review

Dear mr. Robert, We appreciate your gentle comments on TripAdvisor. It is good to recognize that you have enjoyed a delightful stay with us! We hope to welcome you again soon for a stay as pleasant as the previous. Kind regards, Mariana Lobo Customer Experience Pullman SP Guarulhos Airport More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Staff is really helpful and kind. After renovation, the hotel looks great! Highly recommended for stop over, as it's close to the airport and they provide a free shuttle. Also free wi-fi, which in fundamental nowadays! I also have to highlight the breakfast buffet with all its varieties and friendly team!

Helpful?
Thank Larissark
Mariana L, Customer Experience at Pullman SP Guarulhos Airport, responded to this review

Dear ms. Larissa, It is a pleasure to receive your posivite review! We are more than glad to acknowledge your satisfaction with our services. Soon our rooms, Executive Lounge and Pool Area will also be refurbished. We aim to reach the highest expectations of our guests, working on the continuous improvement of our facilities and services together to evolve. You... More 

Sydney, Australia
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I only spent one night here on my way back to SP airport, but I can't say enough nice things about this place. The staff were fabulous and couldn't do enough. Check in and check out were quick and painless. Especially the latter where I was being collected at 5am in the morning, the staff member who helped me was... More 

Helpful?
Thank benst
Mariana L, Customer Experience at Pullman SP Guarulhos Airport, responded to this review

Dear mr. Stevens, We sincerely appreciate your positive comments on TripAdvisor. We were glad to welcome you at Pullman SP Guarulhos Airport. Thank you once more for your kind words. It is very important to our team to receive a recognition of their devotion to the quality of our services and dedication to our guests' satisfaction. We look forward to... More 

Oxford, United Kingdom
Level Contributor
223 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Had a night here before an early flight, I have driven past the place probably 20-30 times and finally step inside. Check in was a pleasure, as a member of the rewards programmed I was ushered to a higher floor to check in at the dedicate desk and invited to happy hour drinks in the lounge - don't ask for... More 

Helpful?
Thank Richsawsedges
Mariana L, Customer Experience at Pullman SP Guarulhos Airport, responded to this review

Dear guest, We appreciate the dedicated moment of your time to evaluate your experience at Pullman SP Guarulhos Airport. Our sincerest apologies for any inconvenience caused during your stay. Our team has been warned about this situation of non accordance with our standards and the appropriate actions will be taken to prevent recurrences. We look forward to welcome you again... More 

Johannesburg, South Africa
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

arrived at 20:00 , leaving at 02:30 short night stay over. hotel about 10 minutes from airport. free shuttle that also runs throughout the night at certain times (make sure at which time!). Very helpful reception staff. My credit card was blocked due to international travel. They let me call internationally without charge to unblock so I was able to... More 

Helpful?
Thank Keijzers
Mariana L, Customer Experience at Pullman SP Guarulhos Airport, responded to this review

Dear mr. Keijzers, Thank you for dedicating a moment to share your thoughts on TripAdvisor. We are pleased to receive your compliments regarding the cordiality of our team! Your great feedback will be shared with all members as recognition an motivation to keep our good practices. We hope to welcome you again soon! Kind regards, Mariana Lobo Customer Experience Pullman... More 

Olympia, WA
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Close to GRU (airport), easy shuttle service, quiet, amazingly comfortable bed & well appointed bathroom, and best of all very good restaurant. All the comforts travelers seek and have hard time finding! Enjoy & sweet dreams! Just wish more airports were so well endowed.

Helpful?
1 Thank melizm
Mariana L, Customer Experience at Pullman SP Guarulhos Airport, responded to this review

Dear guest, We are more than glad to receive your positive feedback! Your enjoyment is a great encouragement for our team. Thank you for dedicating a moment share your opinion on TripAdvisor. We hope to welcome you again soon and provide you with a stay even more pleasant than the last one! Kind regards, Mariana Lobo Customer Experience Pullman SP... More 

Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Arrived for a 3 hours refreshing after a long flight from Europ. Check-in was easy, the room is fairly ok. hotel feels maintained and clean. My room key didn't open the door, had to go back to reception to get the key programmed. While sitting in my room - another person was given the room and entered in. The follwoing... More 

Helpful?
Thank Dan G
Mariana L, Customer Experience at Pullman SP Guarulhos Airport, responded to this review

Dear mr. Gus, We sincerely apologize for the inconvenient during your brief stay. We have investigated the occurrence and warned the team members involved in this non-compliant situation. Thank you for sharing your observations and improvement suggestions. We consider your opinion fundamental to our development. The continuous improvement is very present on our culture. Therefore, we will keep focused on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
The hotel is located adjacent to the Sao Paulo International Airport and is only 30 minutes from the capital's financial center, making it an excellent choice for executives traveling for business meetings, events and conferences. The hotel's luxurious guest rooms offer a comfortable and sophisticated atmosphere for relaxing after a long day of work. There are 14 meeting and special event rooms, accommodating up to 1200 guests for a wide variety of events. ... more   less 

Additional Information about Pullman SP Guarulhos Airport

Address: Rod. Helio Smidt | Base Aerea - Cumbica, Guarulhos, State of Sao Paulo 07190 100, Brazil (Formerly Hotel Caesar SP Int. Airport)
Location: Brazil > State of Sao Paulo > Guarulhos
Price Range: $125 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman SP Guarulhos Airport 4.5*
Number of rooms: 377
Reservation Options:
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Also Known As:
Caesar Park/Caesar Business Sao Paulo International Airport Hotel Guarulhos
Caesar Park Hotel Sao Paulo
Pullman SP Guarulhos Airport Sao Paulo
Hotel Style:
#2 Family Hotel in Guarulhos
#2 Business Hotel in Guarulhos
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