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Changed room because of stains in bed cover and sheets. Hair on the top of drawer. Next room the same. No mattress protection, bedsheets directly over the mattress, not fixed. Bathrooms dirty, and nor acceptable.More
Response from Bristol H, Gerente at Bristol International Airport HotelResponded 1 week ago
Hello Mr. Momo-muc
Thanks for your feedback and rating.
We will analyze internally with the Bristol Centro Civico unit the points mentioned in its evaluation so that we can further improve our processes and services.
We work daily with a lot of effort and dedication...More
Quite the most terrible service and lack of customer appreciation we've experienced for decades!!
Arrived late in evening as group of 10. Made us queue in line as 1 of 4 staff slowly and miserably checked us in..Sad to see people so miserable in their...More
The hotel can be easily placed as a perfect airport hotel for a overnight stopover. Is a true value for money, with a decent bar and restaurant. The airport shuttle (free for hotel guests) is very handy and convinent. Also, reccomend a nearby restaurant called...More
Response from Bristol H, Gerente de relações com clientes at Bristol International Airport HotelResponded September 6, 2017
Thank you for your feedback. They are very important for our improvement.
We work very hard in order to offer you and your family the best experience possible.
We hope to see you in one of our hotels again.
Bristol Hoteis e Resorts...More
I got to the hotel and the check in was fast as it was not full...and I though they kept the detail of my credit card as they normally do...(later you will understand),
For my surprise the room was NOT 5* although the Hotel claims...More
Thank Robson L
Response from Bristol H, Gerente geral at Bristol International Airport HotelResponded July 31, 2017
Dear Sir Robson L
Thank you for choosing Bristol Hotel as your hotel in Guarulhos. We apologize for not fully meet your expectations with our service. We are taking the necessary measures to improve this aspect for your next stay. Thank you so much for...More
Very nice staff but rather dated hotel
The water pressure is so low , it is like dripping
The room really smells and you can see bugs occasionally
The staff is extraordinary though
I will not come back regardless the price
Thank Eric J
Response from Bristol H, Gerente at Bristol International Airport HotelResponded March 23, 2017
We would like to thank your kind comments regarding your stay with us and our staff. We hope to soon have the pleasure to welcome you again at Bristol International Airport Hotel! Bristol.
$61 - $100 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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State of Sao Paulo >
Also Known As
Bristol Dobly International Guarulhos ,
Bristol International Airport Hotel Guarulhos, Sao Paulo