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Sofitel Guaruja Jequitimar

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1,486 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Sao Paulo, SP
Level Contributor
87 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Considering the good reputation of this hotel, the high prices paid for the stay, food and beverage, I honestly raised my bar and expected a top notch location. This statement does not mean that the hotel is not good: it is. A nice "private" beach, a small mall located in the same complex, good service, restaurants with beach view, friendly... More 

Helpful?
Thank SilvioT
Campinas, SP
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 30, 2016 via mobile

The hotel is perfect! The Bed is huge and very confortable place. The food is so Good. Many kind of salad and a very easygoing environment. I've been there twice with my husband. Can't wait to go backup there. The beach and pool area is very Nice. The Weather was so Good.

Helpful?
Thank Daniella C
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mrs. Daniella, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 5, 2016 via mobile

Went for a two day board meeting, starting on a Thursday. Organization for the event was well done, except for acoustic isolation between meeting rooms - the event on the adjacent room had music that played a bit high on our side. Rooms are nice and new and the beds are amazing. All the meals were top quality, including a... More 

Helpful?
Thank Fernando N
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Fernando N, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Geneva
Level Contributor
89 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed June 22, 2016

You can't fault the setting and the facilities, on paper. In reality it is in mediocre hands and the service and management do not match with the rest. The prices subsequently are out of proportion. I visit every 2 years and it really is a shame. Sofitel, please fix this for next time, we know you can.

Helpful?
Thank CoffeeHans
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. CoffeeHans, Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 17, 2016

NIce place for resting. Not so far from Sao Paulo so it's a good option for a weekend. All facilities are well maintened. It's on the beach so yo are 2 steps away from the sea. People from the hotel is very kind, as you expect in a hotel like this.

Helpful?
Thank Jaime C
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Jaime, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Espoo, Finland
Level Contributor
58 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed June 9, 2016

Our company had a sales conference here in June 2016. As the hotel is a Sofitel, I had high expectations. Well. The hotel is shabby, rooms are dirty (floor, bathroom, sofa, etc.), there is mold and mildew in shower, toilet clogs at just about every use, electrical curtains don't work, food is what you normally get at three-star hotels in... More 

Helpful?
Thank T U
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. / Mrs. T U, Thank you for taking the time to tell us about your experience at the Sofitel Jequitimar Guaruja. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very... More 

Sao Paulo, SP
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 18, 2016

Very good location, just on the beach, confortable and large rooms, nice shower, rooms with beach and sea view, not all rooms, excelente service, and the quality of mils and deserts is a surprise considereing this class and size of hotel

Helpful?
Thank Diogo N
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Diogo, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Philadelphia, Pennsylvania
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 10, 2016

We stayed here for a week in late April, and were delighted with the lovely property, the warmth and hospitality of the staff. Although our Portuguese is non-existent, hotel personnel went out of their way to accommodate us. The pool is huge and perfect temperature! The Brazilian sun can be scorching, but having the ocean/pool right there was definitely soothing.... More 

Helpful?
Thank Scrabblemom
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mrs. Scrabblemom, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Sao Paulo, SP
Level Contributor
71 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 4, 2016

We have visited this hotel 3-4 times in the past year or so and frankly like it. Our kids love the pool and the beach. They join in the kids club when they feel like it. The food is good and the staff in the restaurant do try to do their best for you. The service at the pool is... More 

Helpful?
Thank RAJ_LAKH
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review
Google Translation

Dear Mr., Mucho le agradecemos los comentarios referentes a su estadía en el Sofitel Jequitimar Guaruja. Siempre es muy importante... More 

Sao Paulo, SP
Level Contributor
68 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed March 30, 2016

Wonderfull infra structure. Perfect service, a kid's club that is awesomely equipped and runned by a very efficient and well trained staff. Overall, perfect for families. Minor issues: dinner could be very expensive inside one of the two restaurants that are opened for dinner. At the bar, you will have some options, like sandwiches, and they have a reasonable Japanese... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank marcel0barp
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Marcelo, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sofitel Jequitimar Guaruja is a 5 star hotel in Guaruja, located 130 km from Sao Paulo International Airport and 90 km from Congonhas Airport. Surrounded by the Atlantic Forest, in the Pernambuco Beach, the most charming Guaruja Beach in Sao Paulo, Brazil. The hotel offers 301 rooms and a Spa. A dream holiday location for couples and families, this hotel in Guaruja also features a major convention centre for events of up to 1,600 guests. ... more   less 

Additional Information about Sofitel Guaruja Jequitimar

Address: Avenida Marjory da Silva Prado, No 1100 | 1100 Lote A - Praia de Pernambuco, Guaruja, State of Sao Paulo 11444-000, Brazil
Location: Brazil > State of Sao Paulo > Guaruja
Price Range: $262 - $680 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sofitel Guaruja Jequitimar 4.5*
Number of rooms: 301
Reservation Options:
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Also Known As:
Sofitel Jequitimar Guaruja Hotel Guaruja
Sofitel Guaruja Jequitimar Brazil - Sao Paulo
Guaruja Sofitel
Hotel Style:
#1 Spa Hotel in Guaruja
#2 Romantic Hotel in Guaruja
#3 Family Hotel in Guaruja
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