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Sofitel Guaruja Jequitimar

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Avenida Marjory da Silva Prado, No 1100 1100 Lote A - Praia de Pernambuco, Guaruja, State of Sao Paulo 11444-000 Brazil
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Traveler (1575)
Room & Suite (329)
Pool & Beach (237)

About

#7 of 36 hotels in Guaruja
Location
Cleanliness
Service
Value
Travelers' Choice
Sofitel Jequitimar Guaruja is a 5 star hotel in Guaruja, located 130 km from Sao Paulo International Airport and 90 km from Congonhas Airport. Surrounded by the Atlantic Forest, in the Pernambuco Beach, the most charming Guaruja Beach in Sao Paulo, Brazil. The hotel offers 301 rooms and a Spa. A dream holiday location for couples and families, this hotel in Guaruja also features a major convention centre for events of up to 1,600 guests.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Tennis court
Kids stay free
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Kids' meals
Swimup bar
Poolside bar
Entertainment staff
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Massage
Solarium
Steam room
Rooftop terrace
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, French, Spanish, Portuguese

Location

Full view
80Somewhat walkable
Grade: 80 out of 100
14Restaurantswithin 0.3 miles
4Attractionswithin 0.3 miles
2,443Reviews60Q+A38Room tips
Traveler rating
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Popular mentions
Arthur010 wrote a review Sep 15
Tbilisi, Georgia142 contributions60 helpful votes
Think of a summer retreat one hour from Sao Paulo. Jequitimar is implanted in a lush green area covering an isthmus and a small peninsula between the beaches of Pernambuco and Mar Casado ( where the two seas meet... poetic name in Portuguese when there is a high tide...) . Architecture-wise hotel is built as two open wings as an ivory seagull flanked by a core area where lobby, restaurants and cobalt blue fountain are located . The ivory-dove grey colors of the external paint match the Atlantic rainforest blending well with the environment. Gardens are well manicured and tended by expert hands. Palm trees and coconut trees do not solely hang leaves rather they offer support for orchids and bromelias inviting the guests to explore the flora of Brazil. The tropical mood goes to another level. From fresh mangos, to amazing cocktails served by local staff around the curvy pool (references to Oscar Niemeyer and Burle Marx) offer a starting reflection or point of interpretation as the best of Brazilian architecture and garden landscaping. Rooms are well aired, smell Verbena and bedding quality is superb. Rooms facing south wing have pool and sea view. Pick that ones. Decor is minimal and focused on textured artwork, faded colors with accents of local wood to warm up the ambiance and directors chairs in navy canvas to add an exotic charm. Amenities are from LOccitane. Buffet breakfast and lunch restaurant offer a wide array of fresh fruits, ingredients with an international twist. Head chef Mr. Helbert Moura and Head Patissier Madame Paula pay attention to guests, details and handcraft their best to serve and surpass clients needs. The most important surprise is the staff. From the welcoming lobby staff curious and attentive Lara and Rodrigo , the waiters Marcio, Lucas, Marcelo, Michel, Patricia and Rosana they not offer smiles hiden beneath their masks they offer hope, attention and care. The Maitres Eduardo and others focus on details and local tips. The head manager Glaucia is always present and welcome dialogue and tips. The beach is clean, very safe and waters are great.
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Date of stay: September 2020Trip type: Traveled solo
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Response from Sofitel Jequitimar, Proprietário at Sofitel Guarujá Jequitimar
Responded 1 week ago
Dear Arthur, bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar
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Carla P wrote a review Sep 6
London, United Kingdom91 contributions54 helpful votes
+1
I had higher expectations for this hotel since it's Sofitel but I was let down by the experience I had. To begin with, I checked in online so I would not have to spend half hour signing papers at check-in. But that did not happen. No special welcome for being a Gold Accor member. Kudos to the bell boys for the great reception and assistance when we arrived and left the hotel. Keep up the good work. You will go a long way! We booked a superior room for 3 people but the third bed was an old child-size bed with a headboard that was covered in rust. It was super uncomfortable. The room itself was much smaller than what you see in the pictures. Service at the lobby bar was super slow. We had to go after our waiter a few times so that we could be served. We ordered the fried callamari and it was conpletely tastless and tough. We felt like we were eating a rubber band. Perhaps they overcook it? Other than that, the hotel decoration is super beautiful and cosy. It is located right in front of the beach. If you get a room with balcony facing the beach, you will get the best views. The swimming pool area is algo great and has lots of space. Service at the pool bar is friendly and prompt. Overall, it's a good place to stay for a few days. Just don't expect the same level of service and comfort you would get at other Sofitel hotels around the world.
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Date of stay: August 2020Trip type: Traveled with family
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Response from Sofitel Jequitimar, Proprietário at Sofitel Guarujá Jequitimar
Responded 2 weeks ago
Dear Guest, bonjour! Thank you for taking the time to tell us about your experience at the Sofitel Guarujá Jequitimar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar
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paulwitts wrote a review Jan 2020
Gosport, United Kingdom1 contribution
We got married in São Paulo and took 6 guests from the UK to the Sofitel. The beach is right in front of the hotel and the breakfast and lunch buffet were superb. There was a problem with our Jacuzzi bath but the management compensated us for the loss of this facility so no problem. Very modern and clean with a large pool. Lots of kids so very family orientated so try and get a room away from the kids club if you want peace and quiet. The a la carte French restaurant was top class. Most guests are Brazilian of course and not all the staff speak English but that didn’t really matter. Would recommend
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
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Response from SofitelJequitimarBr, Gerente at Sofitel Guarujá Jequitimar
Responded Jan 19, 2020
Dear Guest, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar
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jl1804 wrote a review Jan 2020
Montreal, Canada2 contributions2 helpful votes
Poor registration by email (exchange of email) Poor check in (no special welcome for gold customers/mistakes made) Line up for breakfast (yes we had to wait to access the restaurant) Poor material condition Poor check out
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
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Response from SofitelJequitimarBr, Gerente at Sofitel Guarujá Jequitimar
Responded Jan 19, 2020
Dear Guest, Bonjour! The hotel is disappointed to hear that your experience didn't meet your expectations. Your complaints are being investigated. The team is sorry about this and the Management will act to avoid recurrences. The Softel Guaruja Jequitimar hopes your bad impressions will be reversed on next opportunity. Best regards, Márcia Miranda Hotel Manager Sofitel Guaruja Jequitimar
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Ronald P wrote a review Jan 2020
119 contributions19 helpful votes
Checked in today for a short stay. Executive suite with a view. I also have high status with their chain (stay once a month in their RJ hotel). Dinner time... was advised that without a reservation it would be impossible to get a table for 2 at their flagship restaurant ( les epices). Why oh why could i not have been advised at time of reservation or check in ( when I advised that it was my first time here). Also thunderstorms are forecast during my short stay.. so not as if i could whisk back to civilization (SP) for dinner. Went to their basic overpriced restaurant (brisa) where cocktails take 35 mins to be served since it’s made on a bar in the lobby. As we say in brazil ( sem nocao ne?)
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Date of stay: January 2020Trip type: Traveled as a couple
1 Helpful vote
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Response from SofitelJequitimarBr, Gerente at Sofitel Guarujá Jequitimar
Responded Jan 3, 2020
Dear Mr. Ronald, Bonjour! The hotel is disappointed to hear that your experience didn't meet your expectations. Your complaints are being investigated. The team is sorry about this and the Management will act to avoid recurrences. The Softel Guaruja Jequitimar hopes your bad impressions will be reversed on next opportunity. Best regards, Márcia Miranda Hotel Manager Sofitel Guaruja Jequitimar
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PRICE RANGE
$188 - $297 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel jequitimar guaruja hotel guaruja, sofitel guaruja, guaruja sofitel
LOCATION
BrazilState of Sao PauloGuaruja
NUMBER OF ROOMS
301
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Frequently Asked Questions about Sofitel Guarujá Jequitimar
Which popular attractions are close to Sofitel Guarujá Jequitimar?
Nearby attractions include Pernambuco e do Mar Casado Beach (0.3 miles), Praia de Pernambuco (0.3 miles), and Shopping Jequiti (0.09 miles).
What are some of the property amenities at Sofitel Guarujá Jequitimar?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free wifi.
What food & drink options are available at Sofitel Guarujá Jequitimar?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sofitel Guarujá Jequitimar?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Sofitel Guarujá Jequitimar?
Conveniently located restaurants include Sala Vip Pizza Bar - Guarujá, Les Epices, and Mar Casado at Sofitel Jequitimar Guaruja.
Are there opportunities to exercise at Sofitel Guarujá Jequitimar?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Sofitel Guarujá Jequitimar?
Yes, dry cleaning and laundry service are offered to guests.
Does Sofitel Guarujá Jequitimar offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sofitel Guarujá Jequitimar?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Sofitel Guarujá Jequitimar?
Many travelers enjoy visiting Estação de Trem do Valongo (9.7 miles), Forte dos Andradas (6.5 miles), and Ermida de Santo Antonio do Guaibe Ruins (8.2 miles).
Does Sofitel Guarujá Jequitimar have any great views?
Yes, guests often enjoy the ocean view available here.