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Sofitel Guaruja Jequitimar

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1,635 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Reviewed 1 week ago via mobile

My family and I decided to spend Christmas at the beach. Great accommodations. Absolutely great staff!!! Good and clean rooms. Great sitting areas around the pool and hotel. Upgrade to ocean view is a must!

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Helpful?
Thank Latasha M
Ribeirao Preto, SP
Reviewed 1 week ago

The hotel is big and comfortable and although it was crowded, they managed to keep it clean and organised. Staff is very polite, efficient and friendly. Breakfast is excellent. Lunch buffet has uninteresting food with fancy names. Room service was quite fast, soups, pizza and hamburger were only okay, and french fries tasted like oil. Fried fish from the beach...

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Helpful?
Thank Maira C
London
Reviewed 2 weeks ago

It doest not give you a good start when you spent 1:15hrs in the check in queue. It was way too long. We ended up missing the lunch, which it was already paid for, but they compensated by offering us dinner instead. Even if you check in online, makes no difference, you still have to stay in queue to be...

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1Thank JonnyMac_London
Reviewed 2 weeks ago

Spacious rooms, great beds, bathrooms with nice amenities. Lacking maintenance as already reported by many other reviewers. Réveillon party was fantastic, service good overall (special mention to pool) despite the busy moment and full occupation. Only low point is the quality (not variety) of the food in general (the only exception maybe the gourmet Les Épices) at all restaurants (which,...

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Helpful?
Thank Lieven C
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Lieven, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Huixquilucan, Mexico
Reviewed 2 weeks ago via mobile

I've arrived at Sofitel on the first week of January, aiming to spend 3 days with my family. The hotel has a nice infrastructure, with 3 restaurants, a piano bar, a sushi beach-bar and a kids club. It is also connected to a shopping mall with restaurants and a supermarket, so great support for family time especially if your kid...

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Helpful?
Thank Doisberto
Reviewed 3 weeks ago via mobile

Highlights: hot water beach right in front, appropriate for children, life guards on duty during the day, great swimming pool (with even hotter water), bed was comfortable, clean facilities, nice staff, organized breakfast and lunch, food generally good. Lowlights: prices (stay and not included food and drinks), 1 hour line to check-in, strange window from the bathroom to the bedroom...

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Helpful?
1Thank Roberto C
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Roberto, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Sao Paulo, Brazil
Reviewed December 14, 2016

Review collected in partnership with Accorhotels.com
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1Thank MAGIANESI
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Canada
Reviewed December 13, 2016

I stayed at this hotel in November with 3 friends. We stopped in Guaruja for one night on our way back to Sao Paulo. I have stayed at other Sofitel hotels before and I must say the common areas and restaurants of this Sofitel were great. Loved the breakfast on the outside terrace that is right on the beach. The...

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Helpful?
1Thank Frederica84
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mrs. Frederica, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Sao Paulo, Brazil
Reviewed December 12, 2016

Excellent resort. Only problem is the noise of children in the Brisa restaurant. Suggest isolating a section of the restaurant where only adults are allowed. Also the maintenance of the corridors needs improvement such as painting and fixing scratched or loose wall panels.

Review collected in partnership with Accorhotels.com
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1Thank Launberg
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Launberg, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Campinas, SP
Reviewed November 21, 2016

This hotel has so many attractions that it's hard to describe it in few words. It's located on a private beach that is only accessible through few hotels and condos, also it's a feet-on-sand one. It has everything you need to stay on it without worrying about anything. 3 restaurants, spa, kids club, non-money-betting casino, swimming pools and a beach...

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Helpful?
Thank Rod A
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Rod, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sofitel Jequitimar Guaruja is a 5 star hotel in Guaruja, located 130 km from Sao Paulo International Airport and 90 km from Congonhas Airport. Surrounded by the Atlantic Forest, in the Pernambuco Beach, the most charming Guaruja Beach in Sao Paulo, Brazil. The hotel offers 301 rooms and a Spa. A dream holiday location for couples and families, this hotel in Guaruja also features a major convention centre for events of up to 1,600 guests. ... more   less 

Additional Information about Sofitel Guaruja Jequitimar

Address: Avenida Marjory da Silva Prado, No 1100 | 1100 Lote A - Praia de Pernambuco, Guaruja, State of Sao Paulo 11444-000, Brazil
Location: Brazil > State of Sao Paulo > Guaruja
Price Range: $235 - $527 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sofitel Guaruja Jequitimar 4.5*
Number of rooms: 301
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, ACCOR and Jetsetter so you can book your Sofitel Guaruja Jequitimar reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Jequitimar Guaruja Hotel Guaruja
Sofitel Guaruja Jequitimar Brazil - Sao Paulo
Guaruja Sofitel
Hotel Style:
#1 Spa Hotel in Guaruja
#2 Romantic Hotel in Guaruja
#3 Family Hotel in Guaruja
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel Guaruja Jequitimar staff and other travelers.
19 questions
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See all questions (19)

Questions? Get answers from Sofitel Guaruja Jequitimar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pay the extra money for a sea view room”
 of 5 bubbles 872lievenc, 2 weeks ago | Read review
“Choose a room with view on the ocean.”
 of 5 bubbles Frederica84, Dec 13, 2016 | Read review
“Rooms with view of the beach.”
 of 5 bubbles SilvioT, Sep 29, 2016 | Read review
“Sea view rooms of course”
 of 5 bubbles CoffeeHans, Jun 22, 2016 | Read review
“Ask for a room with view to the ocean (little bit more expensive)”
 of 5 bubbles 809jaimec, Jun 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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