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Sofitel Guaruja Jequitimar

Certificate of Excellence
Avenida Marjory da Silva Prado, No 1100 | 1100 Lote A - Praia de Pernambuco, Guaruja, State of Sao Paulo 11444, Brazil
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1 room 1 adult
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Sofitel Guaruja Jequitimar
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1,222 Reviews from our TripAdvisor Community

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NITERÓI
1 review
4 of 5 stars Reviewed 1 week ago

People does the difference there. Very nice employees. The process of checkout can be better. The food (lunch) used to be better last 2 times when I visited Jequitimar. My room with "ocean view" actually had a view of garden. Again, other twice when I was there, the room view was much better. Good. But regarding price should be better.

Review collected in partnership with Accorhotels.com

Helpful?
Thank gustavoalencarjr
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Gustavo, Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Family weekend away from Sao Paulo. Good service and nice room are the perfect start for a nice stay at this hotel. Our daughter (7 years ) just loved that place with a very good kids club. We could enjoy me and my wife very nice day by the pool and nice drinks at night. Soft activities during the day... More 

Helpful?
Thank Sebastien C
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Sebastien, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Sao Paulo, SP
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed December 15, 2015 via mobile

My husband, my 5 months old baby and I went to Jequitimar for a 4 days stay period. It was nice even though the beach (Guarujá) is poor and even dangerous (robbery in the beach). During the weekend the hotel was crowded with families and kids, also due to the pools and recreation that the hotel provides, but during the... More 

Helpful?
1 Thank Helena C
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear Mrs. Helena, Thank you for taking the time to tell us about your experience at the Sofitel Guarujá Jequitimar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore I will share your comments with our... More 

Gurgaon, India
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 17, 2015

One of my best stays in recent time. Very large hotel with spacious well appointed rooms. Staff are extremely courteous and service is efficient. The food is great and the variety on offer is diverse. For a business traveler its a great location. The tea lounge in the lobby is a great place for conducting small business meetings.

Helpful?
Thank krish70
Sao Paulo, Brazil
1 review
4 of 5 stars Reviewed October 13, 2015

Beautiful location very well exploited by the architecture. Room confortable. Good and plentiful food. Very friendly staff and well trained. Missing dedicated restaurant for children.to make main restaurant less noisy. Also children should not be admitted to the lobby bar.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Launberg
SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear Mr. Launberg, bonjour! We very much appreciate your evaluation regarding your stay at Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our team, specially with our Food and Beverage department. One of the main goals of this area is the constant development. I am sure that this feedback... More 

Chichester, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed September 29, 2015

We thoroughly enjoyed our short stay here in such a beautiful location by the sea. Our room with a sea view was very comfortable. The day bed was an added luxury. The pool and facilities were lovely and the water was warm. Both the buffet breakfast and lunch were excellent with many choices and the view from the balcony overlooking... More 

Helpful?
Thank deanna A
SofitelJequitimarBr, Gerente de recepção at Sofitel Guaruja Jequitimar, responded to this review

Dear Mrs. Deanna, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed September 11, 2015

1. The food is OUTSTANDING. 2. The beach is somewhat small, but beautiful. 3. Deluxe rooms were very clean with good service 4. Secure and very comfortable environment One of the best hotels in Brasil (my wife is from Brasil)

Helpful?
Thank L J
SofitelJequitimarBr, Manager at Sofitel Guaruja Jequitimar, responded to this review

Dear, We very much appreciate your comments regarding your stay at the Sofitel Jequitimar Guaruja. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Sao Paulo, Brazil
1 review
5 of 5 stars Reviewed August 26, 2015

My family and my mother stayed at Guaruja Sofitel for one night. My only regret is that we didn't stay MORE than one night. I could have stayed many, many nights. The ease of check in, the food, the beach, the staff, the comfort of the beds, the shower, the late check out. All great. I hope to get back... More 

Review collected in partnership with Sofitel.com

Helpful?
Thank ssroe
SofitelJequitimarBr, Gerente at Sofitel Guaruja Jequitimar, responded to this review

Dear, Bonjour! We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Schouweiler, Luxembourg
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 8, 2015

Very nice hotel but where you see that it's 8 years old. We were in room 1310 on the 3rd floor. The room was very nice, although the furniture above the fridge was rotten from condensation. The bathroom needs the most improvement as: shower head was green, beauty mirror was rusty, mold on the ceiling (totally unacceptable) and the finishes... More 

Helpful?
Thank Tallyortoby
SofitelJequitimarBr, Gerente geral at Sofitel Guaruja Jequitimar, responded to this review

Dear guest, bonjour! We very much appreciate your evaluation regarding your stay at Sofitel Guaruja Jequitimar. It is always positive to receive feedback from our guests. I will share your comments with our team. One of our main goals is the constant development. I am sure that this feedback will serve as an encouragement to all of our staff as... More 

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