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Hotel Jequitimar Guaruja Resort & Spa By Accor

Avenida Marjory da Silva Prado, No. 1100 Pernambuco Beach, Guaruja, State of Sao Paulo 11444-000 Brazil
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Traveler (2164)
Room & Suite (428)
Pool & Beach (323)
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About

#1 of 2 resorts in Guaruja
Location
4.5
Cleanliness
4.4
Service
4.4
Value
3.6
Travelers' Choice
Hotel Jequitimar Guarujá Resort & Spa by Accor is a 5 star hotel in Guaruja, located 130 km from Sao Paulo International Airport and 90 km from Congonhas Airport. Surrounded by the Atlantic Forest, in the Pernambuco Beach, the most charming Guaruja Beach in Sao Paulo, Brazil. The hotel offers 301 rooms and a Spa. A dream holiday location for couples and families, this hotel in Guaruja also features a major convention centre for events of up to 1,600 guests.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Tennis court
Kids stay free
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Swimup bar
Poolside bar
Rooftop bar
Bicycle tours
Entertainment staff
Evening entertainment
Babysitting
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Massage
Solarium
Steam room
Rooftop terrace
Baggage storage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Family Resort
Ocean View
Languages Spoken
English, French, Spanish, Portuguese

Location

Avenida Marjory da Silva Prado, No. 1100 Pernambuco Beach, Guaruja, State of Sao Paulo 11444-000 Brazil
Name/address in local language
Hotel Jequitimar Guarujá Resort & Spa By Accor
3071Reviews72Q+A38Room tips
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Mariana P wrote a review Mar 2023
1 contribution
Pros: The hotel is beautiful, at the beach, super nice staff. Very good breakfast. Decent food but not a lot of variety. Cons: Super loud music at the pool! There are a lot of conventions at the hotel , that said there were people talking and making loud noises in the walkway until 4am!!! Bedside that they were making repairs at the apartment in front of us at 11 pm! I really don’t know if I would be back.
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Date of stay: March 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Jequitimar Guarujá, Proprietário at Hotel Jequitimar Guarujá Resort & Spa By Accor
Responded Apr 3, 2023
Dear Mrs Mariana, Thank you for taking the time to tell us about your experience at the Sofitel Guarujá Jequitimar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At our Hotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us, please rest assured that we will dedicate ourselves to improve our services. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gerry S wrote a review Nov 2022
+1
This was my second time here in two months. While the entire staff is always as kind and helpful as can be, Wellington has now on both of my week long trips given me service beyond compare. As I let him know, much like last time, I'll be back in just a few weeks and I will come say hi to my new friend! I've come to realize that it's simply just the Brazilian way. ❤️ 🇧🇷 And it's 😍 beautiful!!
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Jequitimar, Proprietário at Hotel Jequitimar Guarujá Resort & Spa By Accor
Responded Nov 25, 2022
Dear Guest, We very much appreciate your evaluation regarding your stay in Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Feel Welcome! Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Georgia L wrote a review Nov 2022
Plano, Texas4 contributions1 helpful vote
+1
Hanging in the lobby every night, when Wellington can remember my drink exactly the way I like it, I had to do this review. On top of this, the hotel is very beautiful with awesome service. Did I say the view was beautiful and I was only steps away from the beach! The moonlight on the water is breathtaking!
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Jequitimar, Proprietário at Hotel Jequitimar Guarujá Resort & Spa By Accor
Responded Nov 18, 2022
Dear Georgia, We very much appreciate your evaluation regarding your stay in Hotel Jequitimar Guarujá. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Feel Welcome! Márcia Miranda Hotel Manager Hotel Jequitimar Guarujá
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Carolina B wrote a review Oct 2022
Sao Paulo, SP3 contributions
Great location, really close to Sao Paulo. Nice beach and friendly staff, all eager to help. We do recommend rooms in the central building with ocean view. We’ve missed more gluten, lactose and sugar free options in the buffet. It would be nice to have yoga classes during rain time. Spa’s pool should be a quiet area for relaxing.
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Jequitimar, Proprietário at Hotel Jequitimar Guarujá Resort & Spa By Accor
Responded Oct 18, 2022
Dear Carolina, We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Feel Welcome! Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jnha wrote a review May 2022
Sao Paulo, SP166 contributions101 helpful votes
The hotel is operating well below the level such a hotel should feature. Sofitel is expected to be a luxury brand of Accor hotels and many yhings were terribly disappointing. Some examples: - the furniture is in bad shape - more than one hour waiting for a simple room service order (a glass of cold milk and a pot of hot water) - no towels and no water in the fitness center (otherwise well equipped) - at check-in they do not say what half-board plan means at this hotel (breakfast and lunch, which is a bit surprising when check-in is at 4pm and check-out at 12 noon... ) - at dinner (which is not included in the half-board scheme), no "à la carte" options. The guests have no choice but a three-course menu at a fixed price. - we asked for a cocktail at dinner time, but even though the bar is just a flight of stairs down, our request was flatly denied - at breakfast (buffet style, included in the half-board plan), i asked an expresso coffee, and I was told it would be charged separately. - we had only one bathrobe in our suite. We asked for a second one, it took more than one hour and a half to be delivered... - the bathroom amenities were very minimal As a conclusion, the hotel did not meet our expectations. I've stayed in Sofitel hotels in various countries and this one is clearly the worst one I've ever seen.
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Review collected in partnership with Accorhotels.com
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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antonioaidar wrote a review Apr 2022
1 contribution
Reception desk must improve the service quality. Some atendants very poorly trained. some were very good. Improve quality as soon as possible. Had to change rooms, due to poor maitenaince. Complete Blackout in te room on the second day.
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Review collected in partnership with Accorhotels.com
Date of stay: April 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Jequitimar, Proprietário at Hotel Jequitimar Guarujá Resort & Spa By Accor
Responded Apr 11, 2022
Dear Antonio, Thank you for taking the time to tell us about your experience at the Sofitel Guaruja Jequitimar. I am sorry that your experience did not meet your expectations. After receiving your evaluation, we have shared your responses and your observations regarding your stay with our team in order to prevent future occurrences. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to present my sincerest apologies for the occurrences and thank you for sharing your concerns. It is our hope that you will give us the opportunity to better serve you in the future. Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fadi wrote a review Feb 2022
Sao Paulo, SP10 contributions5 helpful votes
The hotel is very well located, very clean, the stuff are very welcoming and friendly, the food is very good and the restaurants and bar quality of service is great. The swimming pool and sea services and food are very good, especially the restaurant Mar Casado
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Review collected in partnership with Accorhotels.com
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sofitel Jequitimar, Proprietário at Hotel Jequitimar Guarujá Resort & Spa By Accor
Responded Feb 17, 2022
Dear Guest, We very much appreciate your evaluation regarding your stay in Sofitel Guaruja Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be extremely pleasant. Feel Welcome! Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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jhodara wrote a review Feb 2022
Sunny Isles Beach, Florida19 contributions3 helpful votes
Jequitimar is located on a very agreeable beach and its building and surroundings are quite amazing. However, there are several considerations when you think of a special highly priced 5-star resort as it is rated. First of all, my impression on the Kids' Club was less than regular comparing to other resorts alike. The place is poorly maintained and my 2-yr old granddaughter got hurt by a furniture door that hit her foot while opening it. 
A shame! Regarding the main buffet restaurant "Brisas", the few choices offered and the non-refined dishes are absolutely an unpleasant surprise. Although the service is good, long lines are also very annoying. 
The worst experience whatsoever was that my daughter and I caught a severe food poisoning on Saturday's lunch at Brisas Restaurant (1/29/22) probably for fish consumption. FYI we had all meals at the hotel and our symptoms started at the same time. Unforgiving when you choose such a high level resort! 
 Generally speaking, the staff is very good, there's a lobby bar music entertainment in the evenings and overall cleaning is good. Unfortunately, maintenance is not being well performed as I noticed i.e. signs of oxidation in bathroom mirrors and stains on walls. 
 In my opinion, the resort is wrongly rated as a 5-star and its very high rates are not worthy at all. Same regarding "Brisas Restaurant" that charge the equivalent to US$100 per person for a very lousy buffet. Really sorry for this unfortunate stay! Date of stay: January 2022 Trip type: Traveled with family
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Date of stay: January 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Sofitel Jequitimar, Proprietário at Hotel Jequitimar Guarujá Resort & Spa By Accor
Responded Feb 17, 2022
Dear Guest, Thank you for taking the time to tell us about your experience at the Sofitel Guarujá Jequitimar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Regarding the observations about food, I would like to clarify that we have a strict training and audit program so that food safety standards are met. However, after receiving your review, we forward your comments to our Kitchen and Nutrition teams so that they can devote themselves to the continuous improvement of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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jamespstanton wrote a review Aug 2021
Sao Paulo5 contributions1 helpful vote
Three night stay, traveling with a 3 month old baby. A/C didn’t function properly the first night. Informed front desk next morning. They said they would fix it. Following night was chilly, so no A/C. Third night it was hot again, A/C again didn’t work. Informed the front desk at checkout and requested some sort of compensation for their failure to fix the problem. Was told it was our responsibility to report the problem if it had not been fixed. Forgive me for being blunt, but paying R$1500/night for a hotel room, the A/C should work. Going on a trip to relax and spend time with my family shouldn’t include supervising the maintenance work of the A/C. Otherwise, the hotel is nice a bit old but still nice, food is good, staff is friendly. Could’ve been a nice trip but ended up being unpleasant.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Sofitel Jequitimar, Proprietário at Hotel Jequitimar Guarujá Resort & Spa By Accor
Responded Aug 23, 2021
Dear James Stanton, Thank you for taking the time to tell us about your experience at the Sofitel Guarujá Jequitimar. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eduardo E wrote a review Feb 2021
Sao Paulo, SP127 contributions95 helpful votes
+1
The property is great! GREAT hygiene The service wonderful. I found the rooms smlet moldy. The food was good but as I mentioned more of a Novotel, not as refined, still very tasty, I was satisfied just expected more. The tennis courts are Great! The Spa is Marvelous! The beach os wonderful, there are plenty of activities to do on the grounds all day! Many free activities too l! Great for kids! Will certainly return, hopefully when the pandemic pasts the food will get better(more refined) still very tasty!
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Date of stay: February 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Sofitel Jequitimar, Proprietário at Hotel Jequitimar Guarujá Resort & Spa By Accor
Responded Mar 3, 2021
Dear Eduardo, We very much appreciate your comments regarding your stay at the Sofitel Guarujá Jequitimar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Márcia Miranda Hotel Manager Sofitel Guarujá Jequitimar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Guaruja area.
PRICE RANGE
$406 - $490 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel jequitimar guaruja hotel guaruja, sofitel guaruja, guaruja sofitel
LOCATION
BrazilState of Sao PauloGuaruja
NUMBER OF ROOMS
301
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL JEQUITIMAR GUARUJA RESORT & SPA BY ACCOR - Prices & Reviews (Brazil - Sao Paulo)

Frequently Asked Questions about Hotel Jequitimar Guarujá Resort & Spa By Accor
Which popular attractions are close to Hotel Jequitimar Guarujá Resort & Spa By Accor?
Nearby attractions include Pernambuco e do Mar Casado Beach (0.3 miles), Praia de Pernambuco (0.3 miles), and Shopping Jequiti (0.09 miles).
What are some of the property amenities at Hotel Jequitimar Guarujá Resort & Spa By Accor?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
What food & drink options are available at Hotel Jequitimar Guarujá Resort & Spa By Accor?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Hotel Jequitimar Guarujá Resort & Spa By Accor?
Yes, a parking garage, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to Hotel Jequitimar Guarujá Resort & Spa By Accor?
Conveniently located restaurants include Les Epices, Mar Casado at Sofitel Jequitimar Guaruja, and Sala Vip Pizza Bar - Guarujá.
Are there opportunities to exercise at Hotel Jequitimar Guarujá Resort & Spa By Accor?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Hotel Jequitimar Guarujá Resort & Spa By Accor?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Jequitimar Guarujá Resort & Spa By Accor offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Jequitimar Guarujá Resort & Spa By Accor?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Hotel Jequitimar Guarujá Resort & Spa By Accor?
Many travelers enjoy visiting Estação de Trem do Valongo (9.7 miles), Ermida de Santo Antonio do Guaibe Ruins (8.2 miles), and Jose Bonifacio Palace (9.3 miles).
Does Hotel Jequitimar Guarujá Resort & Spa By Accor have any great views?
Yes, guests often enjoy the ocean view available here.