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Casa Grande Hotel Resort & Spa

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938 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of the hotel is perfect, easy access to all of Guaruja either by walking or driving. Excellent treatment by the staff at the front desk, in the restaurants, in all of the property. My room was one of the top notches, with views of the swimming pool and the ocean. Unfortunately, such high-priced hotel had some bad exceptions.... More 

Helpful?
Thank Eliane S
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mrs. Eliane, We would like to thank you for having chosen the Casa Grande Hotel Resort & Spa during your stay in Guarujá. We are glad to receive your satisfaction with our location, our comfortable room and the attention received by our staff. We regret to understand that we did not exceed totally your expectations, please accept our apologizes... More 

Level Contributor
2 reviews
5 of 5 stars Reviewed April 24, 2016 via mobile

My family and I decided to find a nice Hotel to spend one weekend. After arriving to Casa Grande we found everything we were looking for! Spa, nice swimming pool, excellent customer service. The detail to see the GM greeting everybody at the entrance make a huge difference. It is so easy to feel at home and very difficult to... More 

Helpful?
Thank Claudia R
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mrs. Claudia, Would like to thank you for choosing Casa Grande Hotel Resort & Spa as their choice of accommodation. We received your assessment of your stay at our hotel and thank you for your kindness to describe your experience here. We are really happy to see that you were able to enjoy most of our facilities and are... More 

Sherrard, Illinois
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 16, 2016 via mobile

Our family - mom, dad, daughter (12) and son (10) - decided to pursue surfing, and since we had visited Guaruja in the past, decided to make it our surfing spot. In summary, we have been coming from Indaiatuba almost every weekend since early February. Casa Grande Hotel has been our hotel every time. The facilities meet our varied family... More 

Helpful?
Thank Alex F
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mr. Alex, The first place we would like to say how grateful we are to be your choice for hostage during his visit to Guaruja. We would also like to thank the gently praise and remarks that you made in your search service. It is good to see that you enjoyed your stay and had special experiences.Thank you for... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 5, 2016 via mobile

The hotel needs some serious renovation. The place is falling apart. Price is way to high for what it has to offer. (Check out the pictures from room 123.) The location is nice and the beach is right across the street, but absolutely not worth R$850/night...

Helpful?
2 Thank carlos k
Sao Paulo, SP
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 21, 2016

Stayed one day (sat -> sun). Expected more : - crowded reception, w/no defined lines. Guests fight for their turn, due to lack of hotel organization - room for a couple w/a bit o humidity smell - air conditioner very very old on the room (don't know if that generated that smell) - very expensive parking lot (R$ 40 a... More 

Helpful?
Thank Marcello I
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mr. Marcello, We thank you very much for having stayed at the Casa Grande Hotel Resort & Spa. We also would like to thank you for your observations and inform you that all the mentioned points will be forwarded to the competent department. Please accept our apologize for any inconvenient happened. Nevertheless, we would like to inform that at... More 

Rijeka, Croatia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 15, 2016

The servisse and the room are at level of a 3 star and it is very old. In addition I have been cheated because I have to pay two weeks of stay there and when I left one night before for personal reason there has been no way to recover the cost already paid. After long discussion they sent me... More 

Helpful?
1 Thank Sax1767
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mr. Sax1767, We would like to thank you for choosing Casa Grande Hotel Resort & Spa as your choice to stay in Guaruja. We have received your survey services and we appreciate that. About your notes, I would also like to thank you for sharing important details. Referring to notes, corrective measures were taken, in addition, transmit their observations... More 

Atlanta, Georgia
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed March 14, 2016

This is indeed a great hotel, old, authentic with a very nice colonial architecture. Very good service, nice Brazilian restaurants near by! The big challenge for this hotel is not the hotel itself but the city it is in. Guaruja is on high season, October to January, really crowded as the closest beach from Sao Paulo and all vices, safety... More 

Helpful?
Thank Jean G
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mr. Jean, We would like to thank you for choosing Casa Grande Hotel Resort & Spa as your choice to stay in Guaruja. We have received your survey services and we appreciate that. About your notes, I would also like to thank you for sharing important details. Unfortunately, the location did not like much, however, you realize that you've... More 

Chiba, Japan
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed March 1, 2016

It was heavily raining from 6pm until midnight. After I went back to room after dinner and drink, it was aroung 11pm. Not only corridors but also room inside had got really wet. However, this hotel eplained nothing ! As I can say the restaurant and meeting room seevice are good, such the bad disappointed me.

Helpful?
Thank tigershun001
CasaGrandeHotel_Gua, Gerente de relações com clientes at Casa Grande Hotel Resort & Spa, responded to this review

Dear Mr. Tigershun, Thank you for staying at Casa Grande Hotel Resort & Spa during your visit to Guarujá city. We also thank you for sharing your suggestions and comments with us. We are truly glad to notice that although you were staying with us for a business convention we appreciate that you shared some important notes to improve our... More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 7, 2016 via mobile

The hotel is a premium place to stay. The service and quality are just fantastic - the price is premium as well and it is questionable whether the room price is competitive. If you would make use of all facilities (gym, tennis, etc.), it could be well worth it but if not the price is a bit too high for... More 

Helpful?
Thank FreFlyerr
2 reviews
1 of 5 stars Reviewed February 7, 2016 via mobile

When I was a kid (80's) the least we could say was, The best hotel near São Paulo and more, at the beach! Now back to reality, yes it is a 5 stars hotel but... After one day of 4 and changing room 2 times: -1 star: Ar conditioning; still the same from the 80's therefore forget temperature below 24... More 

Helpful?
Thank Chulelino
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Hotel • Casa Grande Hotel Resort & Spa is a 5 star resort seaside, built in authentic colonial Brazilian style. It is located in an area of 45,000 m2. • 265 room, Suites and 3 Villas- bungalows, all of them fitted with wi-fi and most of them with a private balcony. The 6 luxury suites have a contemporary style deco and private balconies with pool and ocean view. • Helipad • Two tennis courts and a multi-sports court • Spasissimo: a complete Spa that offers medical and aesthetic treatments. • Seven restaurants and bars = award winning Thai Restaurant directly on the beach, Atlantico Seafood, the French Bistro, and a choice of the best Brazilian gastronomy. Spa Restaurant for a balanced menu. Pool and beach bars, Lounge piano bar. • Convention center with 1,000 m2 distributed in modular meetings rooms, terraces with ocean view • Exposition center: almost 3828 m2 for events, conventions, fairs, workshops and dinner-parties • High speed internet/wi fi in all areas • Kids Club • Discos ... more   less 

Additional Information about Casa Grande Hotel Resort & Spa

Address: Avenida Miguel Stefano 1001 | Enseada, Guaruja, State of Sao Paulo 11440-530, Brazil
Location: Brazil > State of Sao Paulo > Guaruja
Price Range: $196 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Grande Hotel Resort & Spa 4.5*
Number of rooms: 268
Reservation Options:
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Also Known As:
Casa Grande Hotel Resort And Spa
Casa Grande Hotel Guaruja
Casa Grande Hotel Resort & Spa Guaruja, Brazil - Sao Paulo
Hotel Style:
#2 Spa Hotel in Guaruja
#2 Family Hotel in Guaruja
#3 On the Beach Hotel in Guaruja
#3 Romantic Hotel in Guaruja
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