We would not hesitate to recommend this hotel. Really unexpected in the best way, it was very easy distance from São Paulo. The surrounding area was stunning and well worth a visit, and the hotel itself was beautiful, and everything was done with warmth and generosity. Rooms were huge, clean and secluded with beautiful views. The owner was very welcoming and upgraded us as we checked in too early for the room category we had booked. The breakfasts were imaginative, fresh and varied. Surrounding grounds were utterly gorgeous; lots of birdlife, chickens, goats and huge butterflies! Tennis was well maintained and the gym spaces, although small, were well equipped and in the trees - v cool! A lovely atmosphere generally. Only things we thought could have been better was the WiFi in our villa was hit-or-miss (actually rather nice to be out of touch) and - like most of Brazil - some staff didn’t speak English. Not really a problem overall as they were all absolutely lovely and managed to work with Google translate. Transfers when booked directly though hotel were also much more expensive than booking independently.…
Despite the fact that Six Sense has its brands on this hotel, and the reputation Botanique used to have in Brazil, they continues to offer a bad service. We stayed there 2 times and we had to change Villas a few times. Now, we booked a Panoramic Views and they put us on a Garden View. The hotel furniture at the reception is worn out, dirty. The Golf cart is old, dirty. Really a shame. We have deleted this option in Brazil.
2 days spent there left an excellent impression for the whole family. First: the place itself: sunken in the greenest mountain jungle, with a spectacular view on the peaceful valley from a number of view-points either within the territory or from the walking trail around it. Second - the interiors/exteriors, which are ideally integrated in the natural landscape + give a great balance to the guests between privacy and socialization. The approach of the hotel - to give you rest as peaceful as possible, and they really give effort. The food is remarkable and the staff is very friendly and eager to help. Spa is also deserving good words for the cleanness, quiet atmosphere, good massage and nice little transparent pool inside (outside pool also available). We were left very positive with the villas we stayed at, everything was very cosy, clean and operable. The only improvements i would suggest for the future: more training of the staff in english-speaking (although for us it did not create any major issue), as well as developing more walking trails around the place - to be able to dig deeper into the wild vibes of this fantastic place.…
We travelled to Botanique 6 months after it entered the Six Senses network, and boy was it underwhelming. The prices were steep - on par or above with the best resorts in South America (including Explora, Txai, etc.), so our expectations were high. Getting there was easy and the setting was outstanding: beautiful views of the mountains, very graceful architecture (especially in the main house) and villas entrenched deep into the Brazilian forest. The farm-to-table concept of the restaurant was also interesting, so - as good foodies - our interest was piqued. However, during the four days of our stay it became clear that there is still much work to be done for Botanique to reach the level of hotels on comparable rates, or its Six Senses peers. - The wine list is uninteresting and of an unacceptable dearth for a hotel of this standing. A couple dozen international labels (many of which found in US supermarkets) and a few Brazilian wines. All of them outrageously overpriced for US standards and far above the prices we saw in other Brazilian restaurants. - Heating issues. The villa we stayed at had three large rooms: a bedroom, a bathroom/tub area and a living room. All of them had windows with horrible sealing: you could feel the cold wind blowing in the middle of any of the rooms. Worse, the only working heating system was in the bedroom, which meant that with temperatures in the 30-40s (below 10 celsius) the other rooms were freezing. - Fireplace disaster. Trying to light up the fireplace in the living room was a disaster. The exhaust system was poorly conceived, so the entire villa was filled with smoke in seconds. The hotel staff told us that there was a specific way to light it up to minimize smoke, but even after they set it up themselves, we were still left within a cloud of smelly smoke. - Privacy issues. My wife and I prefer to minimize how often hotel staff enters our room, so we usually leave the “Do not disturb” sign on the door during our stay. At Botanique, this was disregarded not one, not two, but three times. Such behavior is completely unacceptable in simpler hotels, let alone in a facility of this price range. - Other details that a hotel of this standing should not let slip: Spa pool with paint peeling off its walls, very poor offering of outdoor activity (1 trail only), very shallow room service menu, very inflexible meal times (especially breakfast - which only started at 8), etc. etc. It’s a pity that a hotel in such an amazing venue does not have the service or the facilities to match. For those prices, you can stay at much better resorts in Argentina, Chile, or even Brazil.…
We had high expectations when we booked this quick escape to Botanique and we leave with our hearts full of gratitude and happy to have had the chance to visit this peaceful place. Thank you Botanique/Six Senses Team for the friendly service and amazing days spent at your property.
Property was very nice with beautiful views of the Mantiqueira Montains. The staff was excellent and they all seem to respect COVID safety guidelines. The pools and spa were top notch. The restaurant did not feel as clean and crisp as expected on this type of hotel, and the food was uninspiring at best, but with some improvements in their food offering this is a solid property worth visiting.
We had a fantastic stay at the Six Senses Botanique. The setting of the hotel is of unparalleled beauty, perfect for a romantic and restful break. We enjoyed spending time at the pool and spa. The service was always courteous and prompt, our only complaint is with the food, we did not feel it was at par with other Six Senses properties, our lettuce salad wasn't as crisp and fresh as expected considering it is grown in-house and the French fries were frozen!. I would love to give this property 5 stars as we loved the hotel and service was excellent, but the food was a bit of a let down.
We had a wonderful weekend experience at Botanique, it was our best luxury hotel experience in Brazil. Such an amazing place, they managed to achieve the perfect balance between integrating nature with luxury - you have the best of both worlds at your every step. Absolutely nothing to complain about: service was helpful and friendly, food was delicious and servings were fair, and the leisure areas were always available and perfectly taken care off. The spa is absolutely stunning: we’ve spent the whole afternoon there, enjoying the covered swimming pool, the showers, sauna, etc. The external pool was also delicious: so peaceful, we spent the morning there absolutely to ourselves. In short, it was the perfect romantic weekend getaway. We’re definitely coming back!
The place is really special. Has a perfect balance of elegance, design and discretion. Service is precise. The food is good without being pretentious. The SPA is wonderful and has a very good offer of treatments.
The stay at botanique was perfect. The service is fantastic and thngs just work magically. Breaksfast is delivered to your room every day and the chalets are beautiful. The spa was also very nive. Everything is well appointed and well maintained. The cost is very high, but at this level of service, its understandable - this is truly the best service we have seen in Brazil. The food at the restaurant was nice, but we found the portions were too big... seems like they were trying to justify the cost as thye quality and taste was good, but not unbelievable, and the sizing was over the top. Highly reccomend botanique for a very special occasion, you will not be dissapointed.