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Faial Prime Suites

3 people are viewing this hotel
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Guests1 room, 2 adults, 0 children
Traveler (203)
Room & Suite (147)
Dining (68)
Certificate of Excellence

About

#13 of 106 hotels in Florianopolis
Location
Cleanliness
Service
Value
Certificate of Excellence
Faial Prime Suítes is located in the heart of the Downtown Florianopolis neighborhood in Florianópolis, just 0.6 km from Alvaro Carvalho Theater and 0.8 km from convention center of the city. Guests can enjoy the on-site restaurant. Private parking is available on site. Every room at the hotel is air conditioned and has a LED-screen TV. Certain rooms have views of the sea or city. All rooms are fitted with a private bathroom fitted with a shower. For your comfort, you will find free toiletries and a professional hairdryer. A daily breakfast buffet with tropical fruits, natural juices and on-demand hot dishes is available too. Please, let us know if you have any condition as lactose or gluten intolerance. We want take care of you! You will find a 24-hour front desk at the property. The nearest airport is Hercilio Luz Airport, 8 km from the property. Downtown Florianopolis is a great choice for travelers interested in sightseeing, food and tourist attractions. We speak your language!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Children's television networks
Business Center with Internet Access
Conference facilities
Baggage storage
Newspaper
Parking garage
Secured parking
Parking
Free internet
Wifi
Public wifi
Internet
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Wine / champagne
Banquet room
Meeting rooms
Fax / photocopying
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Ocean view
Non-smoking rooms
Suites
Allergy-free room
Air conditioning
Room service
Minibar
Flatscreen TV
Family rooms
Soundproof rooms
Safe
VIP room facilities
Bottled water
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English, Spanish, Portuguese
592Reviews
18Q+A
0Room tips
Traveler rating
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Popular mentions
In a pinch, this one works. The location is right downtown, but there's literally no view. I opened the window and I was in someone's kitchen. The room was modern enough with the exception of the bed which had springs but was still comfortable. I didn't even know those kinds of beds still existed. There are plenty of outlets for electronics, I think I counted 13. There's a desk for your computer and another for snacks and things along with a mini-fridge. Plenty of closet space. I found the sink inside the room itself instead of the bathroom to be a bit weird but the shower itself was nice with plenty of space and good pressure. I just felt like there was a lot of wasted space in the room. The breakfast is pretty standard for Brazil along with the restaurant. No complaints about either. If it weren't for the super friendly staff I would have given this a 3 star rating instead of 4. As stated, in a pinch this hotel works. We just happened to catch the perfect storm for booking a hotel that weekend while the city was packed and there weren't really any other viable options in that price range. If you are looking for a nice relaxing view along the beautiful coastlines all around Florianopolis, look elsewhere. If you aren't planning on spending much time in your room and need to be downtown, this hotel works.
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Response from lucianovieirarm, Gerente at Faial Prime Suites
Responded May 7, 2019
Prezado Sr. João, Agradecemos por compartilhar sua opinião sobre nossa estrutura e serviços. Mas gostaríamos de elucidar alguns pontos: - Nosso hotel possui 3 categorias de suítes, entre estas, a Suíte Executive Superior Vista Mar, que contempla toda a Baía Sul. Nosso hotel possui vista! - Nossas camas são novas, um dos últimos modelos da Mannes com molas ensacadas, principalmente na suíte na qual o senhor ficou hospedado. Lamentamos que a mesma não seja a da sua preferência. - Nosso café da manhã é um dos mais variados da cidade, com várias opções de frutas, salgados, doces e com panificadora própria. Tudo o que o senhor consumiu, com exceção dos pães de queijo, são produzidos no hotel. Além das muitas opções de produtos sem glúten e lactose. - Nossas Suítes Premium contam com o lavabo fora do banheiro para dar mais versatilidade ao uso. Assim enquanto um hóspede utiliza a ducha ou o sanitário, o outro tem total liberdade para escovar seus dentes, fazer maquiagem ou secar os cabelos com o secador profissional que já está disponível no quarto. Esperamos que em sua próxima vinda à Florianópolis o senhor escolha se hospedar na Suíte com vista para o mar, que como o senhor pôde observar, possui o mesmo valor da suíte no qual o senhor esteve hospedado. E que não pôde ser oferecida ao senhor em sua primeira estada pelo fato do hotel já estar lotado na ocasião. Conte sempre conosco para suas estadas em nossa cidade. E faça sua reserva direto com o hotel: será um prazer atende-lo!
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Booked the hotel based on the very nice pictures i saw on their website. They set my expectation high and i have to say i was fairly disappointed with the room after booking a sea view suite but getting a building when opening the curtains. The reception was not bothered until i stopped there again and spoke to another person who apologized and advised me they had checked us in the wrong room. We were moved to a larger room with a better view, but still not half of what was painted in the pictures. Breakfast was ok, nothing extraordinary. The elevators were old, its like the hotel stopped on the 90’s. If you want to be close to the beaches or bars and restaurants this is not the place to be
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Response from lucianovieirarm, Gerente at Faial Prime Suites
Responded Feb 4, 2019
Prezada Sra. Marcela, Lamentamos profundamente que não tenhamos impressionado durante sua estada e pelo transtorno gerado no equívoco da inserção de sua reserva em nosso sistema. Como a senhora não cita nomes, estamos verificando com nossa equipe de recepção quem atendeu a senhora em seu primeiro pedido e o motivo de não ter sido tomada uma ação imediata. Quanto sua opinião sobre nosso hotel, informamos que todo o hotel foi reformado / reconstruído recentemente. Hoje contamos com uma estrutura novíssima com uma proposta de decoração contemporânea diferenciada, com toques neoclássicos em seu mobiliário. Longe de ser um hotel parado na década de 90. E sobre os elevadores, gostaríamos de entender sua colocação, pois todos os 4 elevadores de nosso hotel foram totalmente refeitos no fim do ano de 2018, com climatizadores e circuitos de TV informativa. Já sobre nossa localização, informamos que ao contrário de sua opinião, hospedar-se no Centro da cidade de Florianópolis é a opção ideal para quem quer conhecer a cidade e o que a mesma tem a oferecer, e não ficar confinado à apenas uma praia devido ao problema de mobilidade urbana durante a temporada. Afinal, vivemos numa cidade de 42 praias! Esperamos sensibiliza-la com nossas colocações e que a senhora mude seu conceito, e se possível sua avaliação, sobre nosso hotel.
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Very good hotel, recently modernized, helpful staff, large rooms and wonderful breakfast. Only drawback is being away from the beach, at the weekend the town center is empty, and the hotel has nothing close to doing
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Response from Faialprime, Gerente at Faial Prime Suites
Responded Mar 5, 2018
Prezado Sr. Sergio, Agradecemos por compartilhar sua opinião sobre nosso hotel. Ficamos felizes que tenha gostado de nossa estrutura e serviços. Nosso hotel é de perfil executivo, situado no coração do Centro da cidade e com fácil acesso às praias. Em seu envolto há também muitas opções de lazer e gastronomia, como a Fields, Restaurante Pier 54, além de em um raio de 500 metros é possível conhecer todo o centro histórico e comercial da cidade. Em sua próxima vinda, convidamos o senhor para consultar nossa recepção ou com o Prime, nosso bot de atendimento. Que poderá lhe dar dicas incríveis! E faça sua reserva diretamente com o hotel: através do site, facebook ou telefone: melhor preço garantido!
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Stayed here as a family for one night before proceeding to airport. Rooms were comfortable and had everything we needed including (hurrah!) adaptors for our electronics and a hairdryer. Only very slight disappointment was the wine list in the bar - being so close to a wine producing region we had hoped to sample some local produce but the available drinks were very commercial and not at all interesting.
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Response from Faialprime, Gerente Comercial at Faial Prime Suites
Responded Jul 26, 2017
Dear guest, Thank you for stayed with us and for share your opinion about our services. We're very glad for reach your expectations. About our wine list, we are glad to inform that our chef is making a hole new menu for our restaurant and bar. We hope that in your next stay you can be delight a brend new menu.
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Stayed here on the last night before heading to airport. Good and central location where you can safely take the bus from the airport to the main bus terminal and walk to the hotel. Nice room, strong wifi, excellent breakfest and good staff.I would stay here again.
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Response from Faialprime, Sales Coordinator at Faial Prime Suites
Responded Jan 13, 2017
Dear Mr. Halitosis, Thank you for sharing your opinion about our structure and services! We are very glad for reach your expectations. Count on us for your staying in Florianópolis everytime you need!
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PRICE RANGE
$56 - $285 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Santa CatarinaFlorianopolisCity Center
NUMBER OF ROOMS
115
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