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Novotel Florianopolis

Novotel$72*
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Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
$93*
$72*
$80*
$93*
$72*
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Novotel Florianopolis
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1,140 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Reviewed March 14, 2016 via mobile

As we are staying several time a year in Floripa, we already stayed at several hotels. The city is focuses on beach tourist, so besides a beach resort, there are not much good city hotel options: This is definitely one! You need to find a good offer of course, since regular prices are pretty overrated (as everywhere in Florpia). The...

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Helpful?
Thank Mo E
danilo s, Gerente geral at Novotel Florianopolis, responded to this review

We very much appreciate your comments regarding your stay at the Sofitel Florianopolis. Bonjour. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Porto Alegre, RS
Reviewed March 3, 2016 via mobile

My first time in this sofitel, and I would say that their big advantage it's their staff everybody that I interacted with were polite, helpful and friendly, from checkin, bar, restaurant and check out , all very good. The rooms are okay, if you get a ocean view you can see how beautiful floripa is. Breakfast it's very good as...

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Thank PrettoMauricio
danilo s, Gerente geral at Novotel Florianopolis, responded to this review

Bonjour! We very much appreciate your comments regarding your stay at the Sofitel Florianopolis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Verona, Italy
Reviewed March 1, 2016 via mobile

Very good Hotel, perfect position and good service! Excelent breakfast, room quite big and nice view of The sea!! Two things aren't good: 1) wifi: doesn't take everywhere and where is connected is too slow!! 2) garage: good service but reception must say that you' e to pay if you park The car! For these two reasons four stars and...

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Thank chiamatemicomevipare
danilo s, Gerente geral at Novotel Florianopolis, responded to this review

Bonjour. Thank you for taking the time to tell us about your experience at the Sofitel Florianópolis. I am very glad to read about the perfect location,good services and breakfast, otherwise i am sorry, regarding the no information about the parking and internet situation you encountered, so please allow me to express my sincerest apologies. Please rest assured that we...

London - The city I love
Reviewed February 26, 2016

I went to this hotel for two reasons . First my favorite hotel down the road was full & second I got some good recommendations from other travelers . However , I was disappointed by the service that I have received . The check-in process was somewhat efficient and I was given a choice to upgrade to a better room...

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Thank Bullings
danilo s, Gerente geral at Novotel Florianopolis, responded to this review

Bonjour; Thank you for taking the time to tell us about your experience at the Sofitel Florianopolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...

Cambridge, Massachusetts
Reviewed February 24, 2016

I've been to Floripa many times over the last 12 years and have stayed in a few hotels in the city with very mixed results. This was our first stay (9 days) at the Sofitel and I was overall happy with this hotel. We booked a front facing room which provided beautiful views of the bay and mainland. All the...

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Thank RFBoston
danilo s, Gerente geral at Novotel Florianopolis, responded to this review

Bonjour. Thank you for your feedback regarding your stay with us at Sofitel Florianópolis. I am very glad to read about the confortable, housekeeping, front desk and bell boy satff. Please rest assured that I will forward your compliments to my team. Otherwise i am sorry about the situation regarding the smell of smoke you encountered, so please allow me...

A TripAdvisor Member
1 review
Reviewed February 18, 2016

Overall stay was very average and not all what I m used to with other Sofitel. Check in process took more than 20 minutes (without queue) and we also waited around 20 minutes to get our luggage brought to our room after I reminded the reception that they have forgotten our luggages. This didn't go well after a 17 hours...

Review collected in partnership with Accorhotels.com
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Thank A TripAdvisor Member
danilo s, Gerente geral at Novotel Florianopolis, responded to this review

Bonjour; Thank you for taking the time to tell us about your experience at the Sofitel Florianópolis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured...

Reviewed February 10, 2016

Overall the hotel is very nice, staff is very friendly, rooms are clean and nice, all is almost perfect, except: 1. First and the worst thing - internet. They have paid plan, which is same s*itty as free plan, internet is almost not working at all. As my trip was business, I need internet for work, and it makes me...

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Thank Linas L
danilo s, Gerente geral at Novotel Florianopolis, responded to this review

Bonjour. Thank you for taking the time to tell us about your experience at the Sofitel Florianópolis. I am very glad to read about the room and friendly staff, otherwise i am sorry that your experience did not meet your expectations, regarding the internet and room service situation you encountered, so please allow me to express my sincerest apologies. Please...

Ottawa, Canada
Reviewed February 8, 2016 via mobile

One of the nicest hotels I have been to. Really great service and super comfortable. Have a nice infinity pool too! Location was in a great area with a great mall nearby. Tons of restaurants and food options as well. Great view of the water and skyline.

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Thank TH T
danilo s, Gerente geral at Novotel Florianopolis, responded to this review

Bonjour. Thank you very much for your feedback regarding your stay with us at Sofitel Florianópolis. I am very glad to read about the excellent location, service and comfortable. Please rest assured that I will forward your compliments to my team. We were truly pleased to welcome you and look forward to your next stay at Sofitel Florianópolis. Kind Regards,...

Presidente Prudente, SP
Reviewed February 7, 2016

My wife and I stayed at the Sofitel this last december. The overall value was good. The location is great. There are lots of restaurants around the hotel, and there is a nice big mall just down the street. In addition, there is a long running trail along the waterfront, across the street from the hotel. Breakfast was included in...

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Thank Bocao100
danilo s, Gerente geral at Novotel Florianopolis, responded to this review

Bonjour. Thank you for taking the time to tell us about your experience at the Sofitel Florianópolis. I am very glad to read about the excellent location and breakfast, otherwise i am sorry that your experience did not meet yours and ours expectations, regarding the food quality you encountered, so please allow me to express my sincerest apologies. Please rest...

Brasilia, DF
Reviewed January 21, 2016

The Sofitel hotel is very well located, has a beautiful view and a very good costumer service. The rooms are clean and the food is delicious. There are lots of restaurants, pubs and a shopping mall nearby.

Review collected in partnership with Accorhotels.com
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1Thank AlineBTS
danilo s, General Manager at Novotel Florianopolis, responded to this review

Bonjour. Thank you very much for your feedback regarding your stay with us at Sofitel Florianópolis. I am very glad and pleasant to read about your stay. We were truly pleased to welcome you and look forward to your next stay at Sofitel Florianópolis. Kind Regards, Danilo Scheibler, General Manager

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Novotel Florianopolis

Address: Avenida Jorn. Rubens de Arruda Ramos 2034, Florianopolis, State of Santa Catarina 88015-701, Brazil (Formerly Sofitel Florianopolis)
Location: Brazil > State of Santa Catarina > Florianopolis > City Center
Price Range: $80 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Florianopolis 4*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, ACCOR, Orbitz, Hotels.com, Travelocity, Priceline, TripOnline SA and HotelQuickly so you can book your Novotel Florianopolis reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Florianopolis Hotel Florianopolis
Florianopolis Sofitel
Novotel Florianopolis Brazil
Hotel Style:
#3 Spa Hotel in Florianopolis
#3 Business Hotel in Florianopolis
#5 Luxury Hotel in Florianopolis
#7 Family Hotel in Florianopolis
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Florianopolis staff and other travelers.
19 questions
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Questions? Get answers from Novotel Florianopolis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for quiet room”
AlicePavan, Nov 14, 2016 | Read review
“ask for a room with ocean front view. however, the price may be more expensive.”
779leonardod, Sep 16, 2016 | Read review
“ask for a room with a view of the bay”
ALEKLABU, Apr 19, 2016 | Read review
“High Floor less noise, sea view .”
Bullings, Feb 26, 2016 | Read review
“Front facing rooms offer the best view”
RFBoston, Feb 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Novotel
$72* /night
View Deal
Booking.com$80
TripAdvisor$72
HotelQuickly$93
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*Disclaimer
Prices are for 1 room, 2 adults
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