The hostel is very clean! The staff is very kind and nice making us to feel like in home. The room I stayed had a balcony and it was very fresh even though there is no air conditioner. The only point that could be improved it would be provide breakfast at the hostel. It’s a good place to rest between the beaches and parties and meet new people in the lounge area.
Comfortable and well located place. Perfect to rest. The staff makes you feel like home. Despite unpleasent adventure, they helped us a lot and did their best that our stay was still nice. And our memories from Floripa now are great. Kitchen could be cleaner, but still one of the best places we've stayed in the whole South America. Cheers guys!
I booked a room a while in advance at the Sunhouse Backpackes hostel in Florianopolis. The day before, I sent them a message asking what time was check in. An hour later they responded saying that the room has already been booked and is no longer available. I responded "WHAT?." They said it was a staff error. I think this is unacceptable. They responded by providing an inferior hostel room, which was a hot box sauna with no Air-conditioning. If they had informed me earlier, i would have found alternate accommodation myself, unfortunately as it was peak season, literally everything else available i could find in short notice was booked. They did find me alternate accommodation however it should have been at least of equal or better quality not much worse quality. And their response to THEIR STUFF UP was "thank you for your understanding." I am unsure how they came to this conclusion with what they offered. DO NOT BOOK AT THIS SUNHOUSE HOSTEL. THEY DO NOT KNOW ANYTHING ABOUT CUSTOMER SERVICE AND MAY DOUBLE BOOK YOUR PLACE AND YOU MAY BE LEFT ON THE STREET. I hope this review is helpful and saves you from these bad operators.…
Like everything everyone said, this place is great: 1. Very good kitchen 2. Feels like home - well it was the owners family home 3. Proximity to places and things However, people who stays here so happen to be pigs. They are sooooo dirty and the toilet is shocking. I believe they hire woofers to help clean and for Brazilian standard, it's not very high as hostels need constant cleaning. They try and the price is cheap so I won't be complaining, much
Great location, very cheap for what it is, nice comfy rooms with a fan on the ceiling, great ventilation so no need for AC close to the lagoa, supermarket and heaps of nice and cheap restaurants. Also 10-15 min walk from local bus terminal where you can then catch the bus to other main destinations. so all in all great location and great place to be in. Staff is very helpful and the kitchen is AWESOME