We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Acores Premium Hotel

Traveler (109)
Room & Suite (42)
Dining (12)

About

#37 of 82 hotels in Porto Alegre
Location
Cleanliness
Service
Value
In the Acores Premium Hotel you are assured of comfort, tranquility and quality services. Located at Rua Ernesto Alves, between Avenues Farrapos ace and Columbus, one of the most important avenues of commerce and trade of the capital. The Hotel is only 50 meters away from one of the city's most traditional shopping (Total Mall) and 03 blocks from the Hospital will Windmills as well, 01Km from Padre Chagas Street, home to at night bohemian city of traditional bars and restaurants.
Read more
Property amenities
Free High Speed Internet (WiFi)
Room service
Breakfast included
Concierge
Laundry Service
Multilingual Staff
Self-Serve Laundry
Wheelchair access
Room features
Air conditioning
Minibar
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
479Reviews
2Q+A
6Room tips
Traveler rating
  • 81
  • 223
  • 127
  • 31
  • 17
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Definition of decadent hotel. Rooms ok. That's about it. Went for a night with my daughters and got pissed with a sum of non solved problems. The phone on my daughter's room never got to work properly despite of 4 complains. So the nanny couldn't reach may room except by her cel phone, and couldn't also request anything at the front desk. But in the end, even if the phone worked, the hotel doesn't care about serving even the most basics to their guests. I just wanted to have boiled water for my babies bottles, and was a mission impossible task. The impolite front desk Rafaela made sure I wouldn't get it!! Long story short, I went myself into the kitchen and asked if they could serve us some shot water and borrow a thermal recipient for the night. Patricia made all that possible within 3 minutes!!! Thank you Patricia!!! Do not stay there! Staff really don't give a damn, like they were expecting to be fired any time anyway.
Read more
Response from Bristol H, Gerente de relações com clientes at Acores Premium Hotel
Responded Oct 24, 2017
Hello. Thank you for your feedback. They are very important for our improvement. We appreciate your comments and we have in them the source that motivates us to improve our services. Also we reinforce the guidelines to our employees to maintain the satisfaction of our clients. We work very hard in order to offer you and your family the best experience possible. Hope to see you in one of our hotels again. Sincerely, Bristol Hoteis e Resorts team.
Read more
Clean large suite but a little dated. Great buffet breakfast. Helpful front desk staff considering I knew no Portuguese , they did their very best to help. Take a taxi from the metro stop at night since it is dicey at night or just take a very reasonable taxi from the airport. The metro can be caught at the airport. Great value.
Read more
Clean, renewed, location near a shopping mall. Buffet breakfast included in the price. Parking is not included, but the price is fair. Best of all, eager staff to help you in anything you need. Respectful and nice people.
Read more
Comfortable room with good beds, nice toileteries in clean bathroom. Breakfasts were delicious - different fruit, juices, home made jellies, cakes and tartes, plenty to choose. Very helpful staff explained where all necessary places and different attractions could be found. We felt welcome.
Read more
It's a good hotel, in a good located and good price. The suite room are comfortable and clean. The Wifi Internet is reasonable. It's near from Shopping Total (small shopping) that there is many fast foods.
Read more
Previous
PRICE RANGE
$41 - $75 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Rio Grande do SulPorto Alegre
NUMBER OF ROOMS
114
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing