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Plaza Sao Rafael Hotel

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770 Reviews from our TripAdvisor Community

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Showing 48: English reviews
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed September 28, 2015

This is a very traditional hotel, that keeps it's high quality standards. Excellent choice if you have business to do downtown (Historic District). The service is very good and, despite its age, the hotel keeps everything shining new.

Helpful?
Thank Rafael P
Cláudia H, Gerente de relações públicas at Plaza Sao Rafael Hotel, responded to this review

Thanks for your comment. We are happy to know you liked your stay in our hotel.We will be glad to receive you back again.You can always count on us to support you. Best Regards, Isabel Travezani – General Manager More 

sao paulo, brazil
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 11, 2015

Decent hotel, large room, clean, courteous staff. It feels like everyone is trying hard to please but the age of the establishment really shows. The bathroom fixtures are old, as is most of the hotel. Breakfast is adequate, not great. I just spent one night on a business trip, for which the hotel was perfectly acceptable. Free wi-fi.

Helpful?
1 Thank lostart_brazil
Cláudia H, Gerente de relações públicas at Plaza Sao Rafael Hotel, responded to this review

Thanks for your comment. We are happy to know you liked your stay in our hotel.We will be glad to receive you back again.Have a great day! . Isabel Travezani – Gerente-Geral More 

Cascais, Portugal
Level Contributor
196 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
3 of 5 stars Reviewed April 10, 2015

It was a great hotel but now needs an urgent refurbishment. The furniture is not interesting, the bathrooms are very simple . The breakfast room has no natural light. Breakfast is good. It still has some glamour of the past. I've been in the hotel 2 times . the first time in a suite on the 12th floor which had... More 

Helpful?
Thank Luiz44
Cláudia H, Gerente de relações públicas at Plaza Sao Rafael Hotel, responded to this review
Google Translation

Agradecemos sua disponibilidade em nos avaliar no Tripadvisor. Todos os comentários e sugestões são importantes para que direcionemos nossas melhorias.... More 

New Zealand
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 16, 2015 via mobile

Spent one night here in what was described as a recently refurbished room. The staff were very pleasant but the rooms very basic, beds hard and the banging and knocking from the plumbing at 0230 and 0600 were unwelcome wake up calls. On the positive side the views from the gym/pool on the roof are great and a nice way... More 

Helpful?
Thank Tantooine_tour_guide
Cláudia H, Gerente geral at Plaza Sao Rafael Hotel, responded to this review

Thank you so much for your comments on the points of our hotel so we can identify, through the evaluation, our strong spots and also what we work on to better serve. We are very happy on the compliments to our team. On your next visit to our city, we hope you’ll stay on our refurbished apartments. Best regards, Fátima... More 

Minneapolis, Minnesota
Level Contributor
84 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed September 28, 2014

it is about 30 minutes taxi ride from the airport and in the middle of town. The staff and rooms are really quite good, the shower is strong! Breakfast was quite a smorgasbord of fruit, breads, cakes, meats, cheeses with scrambled eggs and hot dogs! WiFi if is fine and included in the price. If you turn right out of... More 

Helpful?
1 Thank Duddoo
Cláudia H, Gerente de relações públicas at Plaza Sao Rafael Hotel, responded to this review

We are very glad with your stay at our hotel. We hope you'll stay with us again sometime in the near future. Best regards. More 

Miami, Florida
1 review
1 of 5 stars Reviewed August 14, 2014

From the outside you can see that is an old building. However, when you arrive at the hotel you are welcome by a well-dressed bell man. As you walk in the lobby, you get the impression that you are walking in a luxury hotel in an old building. The staff is very attentive and cordial. The rooms are a different... More 

Helpful?
Thank JCMMIAMI
Cláudia H, Gerente de relações públicas at Plaza Sao Rafael Hotel, responded to this review

We feel very sorry for you bad impression with our hotel. We already told the manager about everything that happened with your stay and we assure to you that won't happen again. We hoping that you may give us another try in the near future that change your impression. Best regards. More 

Szeged, Hungary
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 14, 2014

I spent 10 days in the hotel at the end of July. As I arrived for a science conference this was the best choice for me. The area is safe and the tourist attractions are close, there are some good shopping facilities near to the hotel. The staff was really helpful and well-organized. The building is clean and you have... More 

Helpful?
Thank Kata A
Cláudia H, Gerente de relações públicas at Plaza Sao Rafael Hotel, responded to this review

Thank you very much for your review. We are very happy that you enjoyed your stay with us. We love that you liked our caipirinha. Its one of the best traditional drink s in Brazil. We hope well have a chance to see you again. Best regards. More 

Brasilia, DF
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 23, 2014

This is a tradicional hotel. Usually it means a little bit of oldness. But what really matters is: location, cleanliness, safe rooms, a good value and, above all, an efficient and gentle staff. That´s it. That's Plaza São Rafael Hotel. Ok, breakfast is charmless and some rooms are old, but once at the hotel you will have a fantastic COO... More 

Helpful?
1 Thank Tamboril
Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 3, 2014

This was a great Hotel, as expected being World Cup it was very busy. We moved swiftly into reception & with the large numbers of arrivals we were registered quite quickly. First impressions were the appearance & decore of the accommodation was high. After our late arrival need to stop at the bar which is very nice & staff were... More 

Helpful?
Thank Lorraine H
Sydney, Australia
Level Contributor
122 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
5 of 5 stars Reviewed June 28, 2014

Check in is extremely slow! But staff are helpful enough. Not all staff speak English so it was difficult at times. There are two wings to the hotel - one is very old and run down. If your room is greater than the 20s of each floor, than the chances are you will be in the old wing (e.g. 625... More 

Helpful?
Thank wisemonkeysabroad
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Restaurante Do Lobby Do Hotel Plaza Sao Rafael
Restaurante Do Lobby Do Hotel Plaza Sao Rafael
Cuisines: Italian, Wine Bar, Soups
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Plaza Sao Rafael Hotel

Address: Avenida Alberto Bins 514 | Centro, Porto Alegre, State of Rio Grande do Sul 90030-140, Brazil
Location: Brazil > State of Rio Grande do Sul > Porto Alegre
Price Range: $78 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Plaza Sao Rafael Hotel 3.5*
Number of rooms: 284
Reservation Options:
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Also Known As:
Plaza Sao Rafael Hotel Porto Alegre, Brazil
Hotel Style:
#3 Romantic Hotel in Porto Alegre
#8 Business Hotel in Porto Alegre
#10 Family Hotel in Porto Alegre
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