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All reviewsshopping mallclub floora king size bedlocation is greatmodern decorlatin americapeople watchingbusiness tripnice hotelthe breakfast arearestaurants and shopsother hotelsdecent sizelate at nightnice breakfastlobbygym
This is an high end motel that comes up short. On the plus side it is in an area close to restaurants and attached to a high end shopping mall. It was very warm when i stayed there and the air conditioning was very bad;...More
Response from Ana M, Guest Service Supervisor at Sheraton Porto Alegre HotelResponded 3 days ago
Dear Mr. Shambeau, good evening.
Thank you for the opportunity of having you as a guest in our Hotel and for taking the time to share your thoughts regarding your experience.
It is important to emphasize that we have been through a fully renovation of...More
I will start by warning you dear reader that the two main reasons that refrained me from rating this hotel 5 out of 5 might seem ridiculous: the first one is the strange daylight colour due to the hotel’s blue windows. Everything is some kind...More
This Sheraton is in a good location, and except for the concierge whom I spoke with, the staff is friendly and helpful. Our room was on an upper floor, and the view was nice. The bed was comfortable, and we got a good night of...More
Response from Caroline L, Front Office Manager at Sheraton Porto Alegre HotelResponded December 12, 2017
Good afternoon Dear guest,
First of all we would like to thank you for the time you dispensed giving us your feedback. Thank you for the great remarks regarding to our property and staff, we take great pride on our services and caring attitude of...More
I have stayed at this hotel in November and was disappointed. The price is way too high for what you get - it looks like it was not renovated since the 80's and the bed is really tough. Service is good and rooms are quite...More
Response from Ana M, Guest Service Supervisor at Sheraton Porto Alegre HotelResponded December 10, 2017
Dear Amelie, good evening!
Firstly, we would like to take this opportunity to thank you for choosing Sheraton Porto Alegre Hotel as your destination and for dispensing your valuable time to comment about your experience. It is really important for us to receive your feedback...More
The people are nice enough but I was on a club floor and there was no one there at 9:30 and even if the information is posted I was informed that breakfast was on the main floor.
The gym is OK but I had to...More
Thank Woods S
Response from Solange M, General Manager at Sheraton Porto Alegre HotelResponded November 29, 2017
Dear Mr. Staton, good evening!
Thank you very much for the time you dispensed to evaluate your recent stay at Sheraton Porto Alegre Hotel.
As mentioned by our Front Desk Manager in your checkout, because we take pride in offering memorable experiences to our dear...More