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Sheraton Porto Alegre Hotel

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Sheraton Porto Alegre Hotel
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669 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Green Bay, Wisconsin
Level Contributor
126 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 weeks ago via mobile

First time visit to Porto Alegre and I found the hotel to be in a nice location to walk to many restaurants and is also connected to a shopping mall. Was upgraded due to my Delta Airlines status and was given complimentary breakfast buffet which was very good. The service at the hotel was very good and I'll stay here... More 

Helpful?
Thank Gbtraveler2
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

First of all we would like to thank you for choosing Sheraton Porto Alegre as a destination in your last visit and replying our survey. We really appreciate your time to register your comments and give us the opportunity to be in contact with you, even after your stay. Our team is very motivated with your comments and compliments regarding... More 

Atlanta, Georgia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 22, 2016 via mobile

We stayed using Marriott points right after the companies merged. We were upgraded to a beautiful suite with access to the VIP lounge. Hotel staff were very friendly and helpful. The free breakfast in the lounge was quite disappointing, though. Relatively good variety but many items were stale and/or sitting out too long. Great location in popular area with an... More 

Helpful?
Thank strent54
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

We would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit and reply to the survey. We really appreciate your time to register your comments and give us the opportunity to be in contact with you, even after your stay. Our team was very motivated with your comments and compliments regarding the quality... More 

Lugano, Switzerland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 30, 2016 via mobile

First tine in Porto Alegre, decided to stay one night in Sheraton, for free wifi there is as special fee to pay, rooms old fashion but still large space, view was really nice, breakfast really below expectation but staff nice, finally for the gym they request a dischargr to sign which definitivelly doean't make sense. Location is good.

Helpful?
Thank Sascha B
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

First of all we would like to thank you for the opportunity of having you as a guest in our hotel and for receiving your comments. It is really important for us to receive your feedback regarding our services and your experience. We assure Sheraton Porto Alegre as well as all properties from Starwood Hotels and Resorts make our best... More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 28, 2016

I didn't really found anything to complain about this hotel. Location is Excellent, breakfast was good (it could vary a little bit, the same all week); rooms good and clean. Maybe my only question, is why the little sign above the toilette that says not to flush the toilet paper?? That was weird. Anyways, I would recommend this hotel any... More 

Helpful?
Thank Delpiero71
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

First of all we would like to thank you for the opportunity of having you as a guest in our hotel and for receiving your comments. It is really important for us to receive your feedback regarding our services and your experience. It will be a pleasure to welcome you again and show improvements that are the best way to... More 

Manchester, United Kingdom
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed September 25, 2016 via mobile

Stayed here for 3 nights whilst on business. Absolutely fine in terms of rooms, service etc though the hotel is really a little dated. My colleague and I did struggle with the lift as our key cards kept malfunctioning but otherwise no complaints just a note that there isn't a great selection in Porto Alegre and this hotel is absolutely... More 

Helpful?
Thank Steve A
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear mr. Steve, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit. We really appreciate your time to register your comments and give us the opportunity to be in contact with you, even after your stay. Regarding your comments about your last stay we would like to apologize... More 

Chagrin Falls, Ohio
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 24, 2016 via mobile

I stayed here this week in business for one night and found the hotel very comfortable and accommodating for US business travelers. My room had a true king size bed and was more comfortable than I expected in a smaller Brazilian city. I have platinum status with Starwood, so had access to a very nice executive club lounge. Everyone at... More 

Helpful?
Thank mjmorris009
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear mr. Mjmorris009, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit and reply to the survey. We really appreciate your time to register your comments and give us the opportunity to be in contact with you, even after your stay. Our team was very motivated with your... More 

Sao Paulo, SP
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 19, 2016

The hotel is located away from the central part of the city, by about a 10-15 minute cab ride (depending on traffic). Our room had a king size bed with four large, on the stiffer side, pillows. The room had a mini-bar/snacks/booze/water, a decent size closet, and a nice shower. The hotel staff were great! From the bellman, front counter... More 

Helpful?
Thank Geomutt
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear mr. Geomutt, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit and reply to the survey. We really appreciate your time to register your comments and give us the opportunity to be in contact with you, even after your stay. Our team was very motivated with your... More 

Parsippany, New Jersey
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 26, 2016

The hotel is very nice, rooms are also very nice. I'd recommend upgrading to the club floor as it offers free wifi, breakfast and evening lounge. The amount you pay for the upgrade almost pays for itself. The neighborhood is what really sells this hotel. There are so many restaurants and shops. I was told this is the nicest neighborhood... More 

Helpful?
Thank PamL0vesT0Travel
Ottawa, Canada
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 14, 2016

Great area - pretty location with a few different restaurants to choose from. Hotel rooms were very clean and comfortable with lots of space - and appreciated the space to put luggage, etc. Staff was friendly, and they have a great lounge/bar area in the lobby.

Helpful?
Thank TrvlbugYOW
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear guest, First of all, we would like to take this opportunity to thank you for choosing Sheraton Porto Alegre Hotel as your destiny and for having taken your valuable time to comment about your stay. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your... More 

Asianexpert
Level Contributor
103 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed June 8, 2016

This hotel really needs to upgrade its facilities. From the lobby to the lift and the rooms, everything just has the look&feel of being unchanged since 20-30 years. Though the service is ok ( but one should expect that for 200dollars +), it does not feel that anyone would like to go the extra mile here. The rooms and bathroons... More 

Helpful?
Thank Asianexpert
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Guest, First of all thanks so much for the opportunity to allow us to get in touch with you even after your Stay, we really appreciate your time to share your experience during your stay. Sheraton Porto Alegre Hotel is completing 15 years on this July, and we also would like to take this opportunity to share about the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

212 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Porto Alegre Hotel

Address: Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-070, Brazil
Location: Brazil > State of Rio Grande do Sul > Porto Alegre > Moinhos de Vento
Price Range: $147 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Porto Alegre Hotel 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
Sheraton Porto Alegre Hotel Brazil
Porto Alegre Sheraton
Hotel Style:
#2 Business Hotel in Porto Alegre
#2 Luxury Hotel in Porto Alegre
#2 Family Hotel in Porto Alegre
#2 Romantic Hotel in Porto Alegre
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Porto Alegre Hotel staff and other travelers.
4 questions
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Questions? Get answers from Sheraton Porto Alegre Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Use Swimming Pool & Free Breakfast”
 of 5 bubbles smash_paras, Apr 28, 2016 | Read review
“Very Bed WiFi”
 of 5 bubbles tangkc13, Aug 30, 2015 | Read review
“Get a room on the top floors. Great view from up there.”
  • Cupboard in the room
  • Shower cubicle
  • The sink and mirror
  • Entering the room
  • View from the hotel
 of 5 bubbles rajibu, Jun 24, 2015 | Read review
“Get the staff to help you stretch out before/after workout.”
 of 5 bubbles kevin2oh, Oct 11, 2014 | Read review
“before you unpack - check everything in the room - lamps, shower, safe, widows and ets...”
 of 5 bubbles SvetlanaZ880, Sep 13, 2014 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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