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Sheraton Porto Alegre Hotel

Traveler (248)
360
Panoramas (6)
Room & Suite (184)

About

Location
Cleanliness
Service
Value
Sheraton Porto Alegre Hotel is a contemporary hotel in Porto Alegre, Brazil offering easy access to Porto Alegre Public Market and São Pedro Theatre. We also place guests just 7 km from Estádio Beira-Rio stadium. Enjoy our ideal location and our great amenities, including Guestroins with Wi-Fi and mini refrigerators.
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Property amenities
Restaurant
Room service
Fitness Center with Gym / Workout Room
Pool
Free Internet
Spa
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Business
HOTEL CLASS
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829Reviews
493Photos
10Q+A
37Room tips
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Popular mentions
Although pricey the hotel is in one of the better and safer areas of the city Front desk staff very good probably the only downside poor breakfast choice for such a brand but would stay here again if in Porto Alegre
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Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel
Responded 1 week ago
Dear T8875VUmarks, good afternoon! Thank you for choosing Sheraton for your stay in Porto Alegre and for your feedback. We are happy to receive your compliments regarding our front desk staff, and we would like to point out that we pride ourselves on cordiality and a desire to take the next step in order to help our guests have a memorable experience in our hotel! Your comments on breakfast have been directed to our the responsible department, so that they can take any necessary steps to improve the quality of the services offered. Once again, thank you for your feedback, which helps us qualify our services. We are at your disposal and hope to welcome you back to our property soon! Best regards, Francine Bassols Guest Service Supervisor
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Amazing area, comfortable room and the best hotel gym. The Club Lounge was worth it, the service was exceptional and I loved the Brazilian sparkling wine and red wine they served me. I felt the staff were very welcoming and went out of their way to make me feel at home and
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Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel
Responded 2 weeks ago
Dear Kim, good afternoon! Thank you for choosing Sheraton Porto Alegre and for spending your time to write a review regarding your stay with us! We are very happy to hear that your visit was satisfactory and that you enjoyed our Club Lounge, our wines and our service. We pride ourselves on making sure our guests feel welcome and satisfied during their stay with us! We hope to welcome you back to our hotel soon and once again, we thank you for your kind words. Best regards, Francine Bassols Guest Service Supervisor
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Everything was perfect except for breakfast other than that feom the staff being extremely polite and helpful to rooms being very clean and comfortable...nothing bad I can say about this place I hope they work on their breakfast and this hotel would be 5/5
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Response from FrancineB122, Guest Service Supervisor at Sheraton Porto Alegre Hotel
Responded Mar 18, 2019
Dear alain911, Thank you for choosing Sheraton Porto Alegre and for the time you spent to give us some feedback about your stay. We are very happy to hear that you had a wonderful stay and that you enjoyed our rooms and our staff who is always ready to help! Your comments on breakfast have been directed to Management, so we can work with the restaurant staff in order to improve the quality of our services. We are at your disposal and hope to welcome you again to our hotel soon! Best regards, Francine Bassols Guest Service Supervisor
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I have been there last week. Hotel is in the city center. Room big, clean and very comfortable. Nice also the gym center located at 22 floor. Breakfast nice. Room rate, €189 per night. Unfortunately Porto Alegre is not nice city...
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Response from AlejandroI466, General Manager at Sheraton Porto Alegre Hotel
Responded Mar 8, 2019
Dear Fabio, First of all, we’d like to take this opportunity to thank you for choosing Sheraton Porto Alegre Hotel as your destination in Porto Alegre and writing your review about your stay Your comments were transmitted to our associates. As we have a commitment to provide exceptional services to our guests, we are delighted to know we were able to arrange a personalized experience at our hotel we are very glad we met your expectations! We hope to welcome you to Porto Alegre soon! Best regards, Alejandro Irazábal General Manager Sheraton Porto Alegre Hotel
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Always try to stay at the Sheraton when in town. The employees do a great job and the area of town is excellent with many restaurants within a block or two. Uber is very easy from here if you want to explore.
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Response from AlejandroI466, General Manager at Sheraton Porto Alegre Hotel
Responded Mar 8, 2019
Dear valued guest, First of all, we’d like to take this opportunity to thank you for choosing Sheraton Porto Alegre Hotel as your destination in Porto Alegre and writing your review about your stay Your comments were transmitted to our associates. As we have a commitment to provide exceptional services to our guests, we are delighted to know we were able to arrange a personalized experience at our hotel we are very glad we met your expectations! Please, feel free to share any other preferences or comments so we can make your upcoming stay even better! We hope to welcome you to Porto Alegre soon! Best regards, Alejandro Irazábal General Manager Sheraton Porto Alegre Hotel
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Quanto cobram pela Internet?
A internet nos apartamentos é gratuita para hóspedes.
0 votes
Prezado Hóspede, A voltagem geral de todo os aptos e dependencias do hotel é de 220v. Possuimos transformadores de potencia para melhor conforto de nossos hospedes disponiveis na recepção.
0 votes
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Boa tarde, Sra. Lucia! Nossa Academia, aberta ao público, tem personal trainers altamente qualificados e oferece serviço de massagem, saunas úmida e seca, e piscina. Através de agendamento, ligando para nosso hotel, a senhora poderá ser transferida diretamente para nossa academia, para obter mais informações. Os serviços também são oferecidos em datas especiais, sempre através de agendamentos, lembrando que nessas datas, os serviços sofrem alteração de horários disponíveis. Estamos à disposição! Atenciosamente, Francine Bassols Supervisora de Guest Service
0 votes
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Todos os quartos têm banheira? Se não, qual categoria têm?
Nem todos, mas para saber quais têm deve-se entrar em contato com o hotel .
0 votes
A internet é gratuita?
Boa tarde! Primeiramente gostaríamos de agradecer o interesse pelo Sheraton Porto Alegre Hotel. Em resposta a seu questionamento: o hotel dispõe de 2 planos de internet: o basic, disponível para todos os hóspedes sem custo, e o premium, com uma velocidade mais rápida com custo que deve ser aceito pelo hóspede na hora de conectar. O hóspede pode usar o plano que lhe for mais conveniente. Estamos a disposição para o que mais se fizer necessário. Atenciosamente, Departamento de Guest Service Sheraton Porto Alegre Hotel
1 vote
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"Just take an average room, because going luxury does not bring you value for money"
"Invest in a Club floor."
"Best location in Porto Alegre."
"Try to get a room on a higher floor because of all the hustle and bustle on the street below"
"Use Swimming Pool & Free Breakfast"
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PRICE RANGE
$102 - $235 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton porto alegreporto alegre sheraton
LOCATION
BrazilState of Rio Grande do SulPorto AlegreMoinhos de Vento
NUMBER OF ROOMS
171
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