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Sheraton Porto Alegre Hotel

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Sheraton Porto Alegre Hotel
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638 Reviews from our TripAdvisor Community

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Showing 155: English reviews
Ottawa, Canada
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 14, 2016

Great area - pretty location with a few different restaurants to choose from. Hotel rooms were very clean and comfortable with lots of space - and appreciated the space to put luggage, etc. Staff was friendly, and they have a great lounge/bar area in the lobby.

Helpful?
Thank TrvlbugYOW
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear guest, First of all, we would like to take this opportunity to thank you for choosing Sheraton Porto Alegre Hotel as your destiny and for having taken your valuable time to comment about your stay. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your... More 

Asianexpert
Level Contributor
103 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 8, 2016

This hotel really needs to upgrade its facilities. From the lobby to the lift and the rooms, everything just has the look&feel of being unchanged since 20-30 years. Though the service is ok ( but one should expect that for 200dollars +), it does not feel that anyone would like to go the extra mile here. The rooms and bathroons... More 

Helpful?
Thank Asianexpert
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Guest, First of all thanks so much for the opportunity to allow us to get in touch with you even after your Stay, we really appreciate your time to share your experience during your stay. Sheraton Porto Alegre Hotel is completing 15 years on this July, and we also would like to take this opportunity to share about the... More 

Minneapolis, Minnesota
Level Contributor
218 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 7, 2016

We arrived at the Sheraton Porto Alegre after a 2-hour drive from Gramado and our first impression was very favorable. The hotel, including our room, is very nice. The decor is not my favorite, but that's a personal preference and everything was clean and well appointed. But across the board our service was very average, from the bell staff, the... More 

Helpful?
Thank Jay M
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear mr. Jay, First of all we would like to thank you for your loyalty to our brand and for the opportunity of having you as a guest in our hotel and for receiving your comments. It is really important for us to receive your feedback regarding our services and your experience. We assure Sheraton Porto Alegre as well as... More 

London, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 18, 2016

Noisy air conditioning in first room so was moved to another room. I paid USD210 per night for an average room (these are called superior rooms by Sheraton). Good location but experience was tainted by poor check-in and average room given the cost.

Helpful?
Thank pers0nable
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Mr. pers0nable, First of all, we would like to take this opportunity to thank you for choosing Sheraton Porto Alegre Hotel as your destination. We assure that Sheraton Porto Alegre as well as all properties from Starwood Hotels and Resorts are committed to make our best efforts to offer a unique service to our guests. Regarding the air conditioning... More 

Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 30, 2016 via mobile

Stayed here 4 nights in business. Upscale, clean and very attentive service. Beds comfortable. Pretty quiet. No complaints. Located in a very nice district with lots of small restaurants within short and safe walking distance. Connected to a nice 3 story mall with stores, coffee shops and a small food court if you just want a snack.

Helpful?
Thank Tim C
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear Mr Tim C We would like to thank you for the opportunity to have you as our guest and for receiving your comments. It is really important for us to know your feedback regarding our services and your experience. We hope to have the opportunity to be your destination again soon. Very Best Regards, Cibeli Marques. More 

Pune, India
Level Contributor
24 reviews
7 hotel reviews
4 of 5 stars Reviewed April 28, 2016

1. Very Close to Port Alegre Airport, Only 15-20 Minutes Ride by Taxi 2.Free Complementary Buffet Breakfast in the Morning with time limit. 3.Get SPG Membership card if visiting first time. 4.Use SPG Card if vising again to get the Floor Rise. 5.Quality of Breakfast is Good. 6.Swimming Pool available on 12th Floor. 7.Business Meeting Room is also available. 8.Near... More 

Helpful?
Thank smash_paras
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit and reply to the survey. We really appreciate your time to register your comments and give us the opportunity to be in contact with you, even after your stay. Our team was very motivated with your comments and compliments... More 

Espoo, Finland
Level Contributor
157 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
4 of 5 stars Reviewed April 15, 2016

Really nice male staff was in the check-in and also the same one when we left from the hotel. He really has customer service attitude. He gave really good feeling and he really took care of us. Location of the hotel is perfect. You need to take a bus to the city center but hotel area is much saver area... More 

Helpful?
Thank Asko M
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

Dear mr. Asko, First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit and reply to the survey. We really appreciate your time to register your comments and give us the opportunity to be in contact with you, even after your stay. Our team was very motivated with your... More 

Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 5, 2016 via mobile

I stayed in this hotel on a business trip to Porto Alegre. The hotel is very nice and the staff is friendly and accommodating. The location is great and it is attached to a shopping mall. The breakfast was excellent. The only drawback was the Internet was not included in the room price.

Helpful?
Thank Kristyn S
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

We would like to take this opportunity to thank you for choosing Sheraton Porto Alegre Hotel as your destiny and for having taken your valuable time to comment about your stay. It is really important for us to receive your feedback regarding our services and your experience. Sincerely, Cibeli Marques. More 

Milford, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 5, 2016 via mobile

The hotel was very nice and the staff was very friendly and accommodating. The breakfast was good and included in the room. Good location within the city, attached to a shopping mall. The only drawback was the Internet was not included in the room price, you had to pay separate to use wi-fi.

Helpful?
Thank Kristyn D
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

First of all we would like to thank you for choosing Sheraton Porto Alegre as a destiny in your last visit and reply to the survey. We really appreciate your time to register your comments and give us the opportunity to be in contact with you, even after your stay. Our team was very motivated with your comments and compliments... More 

Saint Louis, Missouri
Level Contributor
252 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed April 3, 2016 via mobile

Great hotel in the heart of port alegre brazil. The hotel has all the amenities desired in a top notch hotel. The breakfast was a good buffet, exercise room first class. The restaurant was do do with much better choices just outside the hotel and across the street.

Helpful?
Thank hallercf
Cibeli M, Director of Sales at Sheraton Porto Alegre Hotel, responded to this review

We would like to take this opportunity to thank you for choosing Sheraton Porto Alegre Hotel as your destiny and for having taken your valuable time to comment about your stay. It is really important for us to receive your feedback regarding our services and your experience. Sincerely, Cibeli Marques. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry

Additional Information about Sheraton Porto Alegre Hotel

Address: Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-070, Brazil
Location: Brazil > State of Rio Grande do Sul > Porto Alegre > Moinhos de Vento
Price Range: $149 - $369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Porto Alegre Hotel 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
Sheraton Porto Alegre Hotel Brazil
Porto Alegre Sheraton
Hotel Style:
#2 Romantic Hotel in Porto Alegre
#2 Business Hotel in Porto Alegre
#2 Family Hotel in Porto Alegre
#3 Luxury Hotel in Porto Alegre
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