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Hotel Goncalves

Traveler (32)
Room & Suite (69)
Dining (3)
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Dec 23Dec 24
1 room, 2 adults, 0 children
Standard Room
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Property amenities
Room Service
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Room features
Air Conditioning
Non-Smoking Rooms
Family Rooms
Refrigerator in room
Good to know
Traveler rating
  • 42
  • 49
  • 44
  • 8
  • 6
Traveler type
Time of year
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  • English
Reviewed Apr 30, 2015
I booked this on a recommendation of a local resident. It's situated in the Bom Fim neighbourhood which is very leafy and friendly. The reception staff speak mainly Portuguese but we managed with sign language and my limited language skills. The room was very small but all the amenities were new and the air con silent, but efficient. The cable TV was excellent, with the ability to have it in English. There was also free wifi for all of your devices

The breakfast was included in the price with lots of different foods on offer. They also do a limited room service

My only criticism was the lack of windows - it was like living in a box at times
2 Thank Cennet53
Toronto, Canada
Reviewed May 4, 2013
When I arrived at my room after checking in the first night I had to call front desk and complain because the room was not clean. It was not only very dusty but the washroom seemed it had not been cleaned thoroughly and there was hair on the floors washroom and room apart from the dust. To me hygiene specially in a hotel room is critical. They moved me to another room which was a little better. I called and ask if I could get an extra pillow and I was told there is an extra charge for it! One thing that bothered me the most of this hotel was that I was visiting Port Alegre to see a close friend of mine. He came to pick me up one time and I told him I was not ready but he could come up to my room and wait until I was done so he wouldn´t have to wait in the car and they would not let him go up in my room!!! I called front desk and they said visitors were not allowed in the roooms!! I am sorry but I´ve traveled to so many different cities and countries and stayed at so many different hotels and I never encountered a situation like this. Which hotel tells you that you cannot have visitors????? They told my friend that if he went up to my room they where going to charge me an extra fee. For GOD sake I was so mad. The day I was going to check out I was blow drying my hair and my hair dryer stopped working. I called front desk since my room did not have a hair dryer and I was told they could give me one but that I had to pay to use it. Again I´ve never stayed at a hotel where you get charge to use there hair dryer. I was very disappointed with the stay here. The bed was not at all comfortable and it seems the hotel has not bought any new bed sheets in years. Be careful when you do your check out I drank one bottle water from the mini bar fridge and they wanted to charge me for 2. I would NOT stay at this hotel again and I was very disappointed. The girls who clean the room are very nice and friendly. That is the only good things I have to say and I guess location not bad. Hope my review helps you guys.
2 Thank J0sephine_84
Response from jucelia s, Gerente at Hotel Gonçalves
Responded May 5, 2013
Veja que em qualquer Hotel do mundo, quando chega um visitante, amigo de hóspede, ele tem que ser identificado na recepção. Imagine caso ocorra qualquer tipo de acidente, todos vão reclamar que o hotel não identificou o visitante. Lembramos que somente há a cobrança de tarifa de pessoa extra quando o visitante for para o apartamento e lá permanecer. O Hotel tem apartamentos standard e suíte flat luxo, evidentemente, cada um tem a tarifa adequada para o tipo de acomodação. E sempre primamos pela higiene, embora sejamos um Hotel econômico, mas com ótima qualidade e custo-benefício.
Brighton, United Kingdom
Reviewed Feb 7, 2012
We stayed here twice, the price was reasonable, the location was good, near the park, bars and restaurants. The staff were really helpful and friendly and spoke English. The rooms were clean and the beds comfortable, although the rooms were a little small. The first room we stayed in was much quieter than the second which only had windows into the corridor. it was also only a short taxi ride from the bus station.
Breakfast was buffet and included rolls, yoghurt, cheese, ham, fruit, coffee. Plentiful but not great quality.
6 Thank wedonttravelenough
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Room Tips
"Try to book a bigger room, if you can afford it, as you get windows and a little kitchen"
Apr 30, 2015
Read review
$33 - $65 (Based on Average Rates for a Standard Room)
BrazilState of Rio Grande do SulPorto Alegre
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