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Hotel Casa da Montanha

Traveler (1060)
Room & Suite (318)
Video (1)
Certificate of Excellence

About

#15 of 81 hotels in Gramado
Location
Cleanliness
Service
Value
Certificate of Excellence
Located right in the center of the city, it gathers the privileges of a large hotel with the warmth of the best inns spread around the world. Charming and cozy environments for you to feel at home.
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Property amenities
Pool
Room service
Free parking
Restaurant
Free High Speed Internet (WiFi)
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Adult pool
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
Quirky Hotels
Hotel links
Visit hotel website
2,340Reviews
40Q+A
10Room tips
Traveler rating
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Popular mentions
Excellent! Roons with wonderful beds, it was summer, the days were hot, but at nite it was chilly and nice, perfect timing for a get away with girlfriend. We were tired, had had a buzy week, so was nice to relax for a couple of days...the service was excelemt, staff always
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Review collected in partnership with this hotel
Response from GuestRelationHCM, Guest Relation at Hotel Casa da Montanha
Responded Mar 6, 2019
Hello there, Thank you for your review! Your feedback helps us get better. Also, we appreciate the kind words regarding the Breakfast! We count ourselves lucky for guests like you. Please do not hesitate to contact us with further questions or concerns as your satisfaction is our top priority. Kind regards, Casa da Montanha team
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Gramado is a quite nice and special city. The hotel is old but very well kept. Its location is excellent, near to many of the city attractions. It is close to very good bars, restaurants, shops and entertainment places.
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Review collected in partnership with this hotel
Response from GuestRelationHCM, Guest Relation at Hotel Casa da Montanha
Responded Feb 8, 2019
Dear Marcello, We appreciate your kind words about our city and hotel. Thank you for your warm comments and feedback on TriAdvisor. We’d love to continue making the moments at Casa da Montanha very special! We hope to see you soon in the future! Kind regads, Casa da Montanha team
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Cama muito dura. Parece que estava deitado no chão. Muito caro para o que oferece. Boa localização... Very hard bed. Seems like lying on the floor. Too expensive for what ir offers. Very good location.
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Review collected in partnership with this hotel
Response from HoteisCasadaMontanha, Guest Relation at Hotel Casa da Montanha
Responded Dec 8, 2018
Dear Jose, Firstly, I´d like to thank you for taking the time to advise of your recent stay at Casa da Montanha. It is only through feedback such yours that we are able to maintain and improve the service that we provide to our guests. I was very disappointed to read about your experience during your time with us. Sorry to know that the mattress was uncomfortable for you, if our guest services team was a part of that, I belive all the problems would be solved. This is certainly not acceptable and will be informed to the Managers. We have also added a note in your guest profile to not repeat this mistake again. Accept my apology! And I hope that this hasn´t put you off a return stay with us again. Best regards, Casa da Montanha Family
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Beautiful hotel featuring the mountain theme throughout. It is conveniently located on the main avenue, placing you a short walk away from the main restaurants and entertainment options. The staff is extremely friendly and professional, and the fireplace at the bar is AMAZING!
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Response from HoteisCasadaMontanha, Guest Relation at Hotel Casa da Montanha
Responded Dec 4, 2018
Dear Miss Dri, I appreciate your positive feedback about our hotel. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Our hotel provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. If you’re traveling to our area gain soon, don’t hesitate to call us. Best regards, Hotel Casa da Montanha
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Charming HotelCleanConfortGood Food Good RestaurantsExcellent staffGood Location: near the must important Christimas events in the very charming city GRAMADOI recomend this hotel for brazilians and foregins
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Review collected in partnership with this hotel
Response from HoteisCasadaMontanha, Guest Relation at Hotel Casa da Montanha
Responded Nov 21, 2018
Dear Renata, Thank you very much for sharing your experience to all TripAdvisor readers. We loved to know about the things you liked in our charming city! We appreciate your kind words and your feedback. We are glad for staying with us and I hope to see you back in the future. Kind regards Casa da Montanha Family
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PRICE RANGE
$118 - $390 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Rio Grande do SulGramado
NUMBER OF ROOMS
79
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