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Hotel Casa da Montanha

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Traveler (1018)
Room & Suite (318)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Located right in the center of the city, it gathers the privileges of a large hotel with the warmth of the best inns spread around the world. Charming and cozy environments for you to feel at home.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Spa
Breakfast included
Fitness Center with Gym / Workout Room
Adult pool
Banquet Room
Breakfast Available
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Public Wifi
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Quiet
Luxury
HOTEL CLASS
Hotel links
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2,233Reviews
1,397Photos
34Q+A
10Room tips
Traveler rating
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  • 385
  • 77
  • 10
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Popular mentions
Gramado is a quite nice and special city. The hotel is old but very well kept. Its location is excellent, near to many of the city attractions. It is close to very good bars, restaurants, shops and entertainment places.
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Review collected in partnership with this hotel
Response from GuestRelationHCM, Guest Relation at Hotel Casa da Montanha
Responded 1 week ago
Dear Marcello, We appreciate your kind words about our city and hotel. Thank you for your warm comments and feedback on TriAdvisor. We’d love to continue making the moments at Casa da Montanha very special! We hope to see you soon in the future! Kind regads, Casa da Montanha team
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Cama muito dura. Parece que estava deitado no chão. Muito caro para o que oferece. Boa localização... Very hard bed. Seems like lying on the floor. Too expensive for what ir offers. Very good location.
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Review collected in partnership with this hotel
Response from HoteisCasadaMontanha, Guest Relation at Hotel Casa da Montanha
Responded Dec 8, 2018
Dear Jose, Firstly, I´d like to thank you for taking the time to advise of your recent stay at Casa da Montanha. It is only through feedback such yours that we are able to maintain and improve the service that we provide to our guests. I was very disappointed to read about your experience during your time with us. Sorry to know that the mattress was uncomfortable for you, if our guest services team was a part of that, I belive all the problems would be solved. This is certainly not acceptable and will be informed to the Managers. We have also added a note in your guest profile to not repeat this mistake again. Accept my apology! And I hope that this hasn´t put you off a return stay with us again. Best regards, Casa da Montanha Family
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Beautiful hotel featuring the mountain theme throughout. It is conveniently located on the main avenue, placing you a short walk away from the main restaurants and entertainment options. The staff is extremely friendly and professional, and the fireplace at the bar is AMAZING!
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Response from HoteisCasadaMontanha, Guest Relation at Hotel Casa da Montanha
Responded Dec 4, 2018
Dear Miss Dri, I appreciate your positive feedback about our hotel. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Our hotel provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. If you’re traveling to our area gain soon, don’t hesitate to call us. Best regards, Hotel Casa da Montanha
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Charming HotelCleanConfortGood Food Good RestaurantsExcellent staffGood Location: near the must important Christimas events in the very charming city GRAMADOI recomend this hotel for brazilians and foregins
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Review collected in partnership with this hotel
Response from HoteisCasadaMontanha, Guest Relation at Hotel Casa da Montanha
Responded Nov 21, 2018
Dear Renata, Thank you very much for sharing your experience to all TripAdvisor readers. We loved to know about the things you liked in our charming city! We appreciate your kind words and your feedback. We are glad for staying with us and I hope to see you back in the future. Kind regards Casa da Montanha Family
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The hotel is very charming and has a good atmosphere for couples. The staff is really nice and gentle. The rooms are cosy and they have loccitane higiene products. It’s really a nice place to stay. They have one of the best restaurants in town: la Caceria
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Response from HoteisCasadaMontanha, guest relation at Hotel Casa da Montanha
Responded Sep 25, 2018
Dear guest, We appreciate your kind words about the hotel! Thank you very much for your comments about our attentive staff that worked very hard to give a great service. We are glad you enjoyed our cosy and comfortable rooms and as well you liked the interior decorations and restaurant La Caceria. Again, thank you, for staying with us and I hope to see you back in the future. Kind regards, Casa da Montanha Family
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Center & Event Rooms
Nosso porteiro exclusivo, na suíte natalina.
Professional photo exclusively commissioned by TripAdvisorHotel Casa da Montanha
The Special Deluxe Room at the Hotel Casa da Montanha
Professional photo exclusively commissioned by TripAdvisorHotel Casa da Montanha
The Special Deluxe Room at the Hotel Casa da Montanha
Professional photo exclusively commissioned by TripAdvisorHotel Casa da Montanha
The Master Suite at the Hotel Casa da Montanha
Professional photo exclusively commissioned by TripAdvisorHotel Casa da Montanha
The Master Suite at the Hotel Casa da Montanha
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Querido hóspede, para melhor atendê-lo pedimos que nos envie seu email ou telefone para que passamos entrar em contato e lhe auxiliar da melhor forma possível. Um abraço Família Casa da Montanha.
0 votes
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0 votos Saudações Sra Lilian, Como vai? Ainda temos algumas acomodações com carpete, porém a maioria já está reformada e com pisos laminados. É sempre importante passar o máximo de informações relevantes à nossa central no momento de sua reserva. Dessa forma, sua estada conosco será ainda mais agradável, sem nada que possa importuná-la! Nosso café da manhã é muito completo e saboroso, mas pedimos que avise se a Sra for intolerante ou alérgica, assim poderemos recebê-la com mais opções deliciosas e um cuidado todo especial na produção de cada iguaria! Se a Sra ainda tiver dúvidas em relação aos nossos serviços, será um prazer atendê-la através de nosso telefone para sanar qualquer pergunta. Até breve!
2 votes
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Todos os quartos possuem roupão?
Olá Lilian, como vai? No Casa da Montanha você encontrará roupões a sua disposição, solicite a nossa equipe. Esperemos recebê-la em breve. Um grande abraço, Família Casa da Montanha.
1 vote
Para viajar à noite recomendo usar a BR 116 até Novo Hamburgo, pegar a RS 239 em direção à Taquara e entao a RS 115 até Gramado. Todo o trajeto com pista dupla e com menos curvas.
1 vote
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"Try to get a room with a city view on the top floor. Failing that, a room facing the woods. But all the rooms are well-located."
"Would recommend a corner room with a vieew of the city"
"Choose a room with a city view"
"De luxe very good"
"Street view options are better"
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PRICE RANGE
$123 - $411 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Rio Grande do SulGramado
NUMBER OF ROOMS
79
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