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Ibis Caxias Do Sul

Traveler (79)
Room & Suite (28)
Dining (23)

About

Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Ibis Caxias Do Sul hotel is located in the new city centre facing the Iguatemia shopping street, 5 km from Campo des Bugres regional airport. By car, the hotel is accessible via the Farroupilha city exit of the RST 453. It has 140 rooms available for booking, now with GYM, and 1 meeting rooms with an auditorium for organising seminars and conferences, private outdoor parking, a restaurant,wi-fi free, a bar open 24/24. Facilities adapted for disabled guests are available.
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Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Free parking
Business Center with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Green
Business
HOTEL CLASS
1,024Reviews
10Q+A
3Room tips
Traveler rating
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  • 33
  • 24
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Popular mentions
the location is excelente, the ibis staff is also very good. Prices of meals are very fair, mainly the breakfast.the problem I had was a water leaking in the bathroom, and the room magnetic card was failing all days in the week.
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Review collected in partnership with Accorhotels.com
Response from GerenteIbisCaxias, General Manager at Ibis Caxias Do Sul
Responded Dec 18, 2018
Dear Mr. Silvio, We appreciate your feedback. Sorry for not meeting your expectations. At Ibis, we strive to provide a high level of service to each of our customers, so your feedback is very important to us. Please be assured that we will be taking appropriate action to address the problem and prevent future occurrences. Regards, Ana Karen Brambilla General manager
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Very good located in south of . Near roads that guide you to wine tour. Excepcional options of food. Near a shopping mall (for family). People are very kind and the hotel offers you more than just a hotel. Familiar ambient.
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Review collected in partnership with Accorhotels.com
Response from GerenteIbisCaxias, General Manager at Ibis Caxias Do Sul
Responded Aug 1, 2018
Dear Marcelo, We very much appreciate your comments regarding your stay at the ibis Caxias do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Karen Brambilla General Manager
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Under average room cleaninless. To much lost time on check-in even though I had already done online check-in. I had to wait for a long time for front desk to open the garage's gate. Asked for a room on the top floor, but didnt get it.
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Review collected in partnership with Ibis Hotels
Response from GerenteIbisCaxias, General Manager at Ibis Caxias Do Sul
Responded Mar 15, 2018
Dear Gerald, Thank you for taking the time to tell us about your experience at the ibis Caxias do Sul. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Karen Brambilla General Manager
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The hotel has a nice localization in the city making allow to easily to move around to the city. Although to be close to the mall it is not possible to go walking to there regarding the avenue. in this case, it must be use car! About the resources of available in the hotel is
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Review collected in partnership with Accorhotels.com
Response from GerenteIbisCaxias, General Manager at Ibis Caxias Do Sul
Responded Mar 31, 2017
Dear Alan, We very much appreciate your comments regarding your stay at the ibis Caxias do Sul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ana Karen Brambilla Gerente Geral Ibis Caxias do Sul
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Standards accomodations and services, good parking, not so good food. Easy access location and close to a shopping mall, although you need to drive to reach the mall. Adequate for travellers and businessmen passsing by the city.
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Review collected in partnership with Accorhotels.com
Response from GerenteIbisCaxias, Manager at Ibis Caxias Do Sul
Responded Jan 23, 2017
Dear Mr. Helio, Thank you for for sharing your experience. I am sorry that your experience at our restaurant did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Ana Karen Brambilla Gerente Geral
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Previous
possui microondas que possa ser usado pelos hóspedes? ou poderiam esquentar alguma coisa para os hóspedes?
No quarto não tem. Só se tiver em outro lugar. Se tiver, não estranhe se eles cobrarem pelo uso.
1 vote
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olá qual valor do quarto com 1 cama de casal e 1 de solteiro?
no dia em que estive, em 29.03, era de 139,00.
1 vote
Se você estiver de carro fica próximo. Para ir a Gramado é fácil. Sai de Caxias por Galopolis, vai a nova Petrópolis e depois Gramado.
0 votes
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Olá! Bom, eu não levo meu animalzinho de estimação, mesmo ele sendo bem pequeno, deixo em hotéis para pets especializados. Não vi hóspedes com pets, acho melhor você perguntar diretamente ao hotel ou ver seus termos e condições. Abs !
1 vote
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Bom dia, ficamos distante cerce de uma hora de Gramado, e também próximos de Bento Gonçalves, região dos vinhos que podem optar em visitar também, hoje a estrada para Gramado já esta liberada nos 2 sentidos, será um prazer recebe-los.
0 votes
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12
"Orientation to the cleaning staff needs to be reinforced."
"Higher floors are a bit quieter"
"Rooms with parking lot view are quieter"
PRICE RANGE
$40 - $46 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Rio Grande do SulCaxias Do Sul
NUMBER OF ROOMS
140
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