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Esmeralda Praia Hotel

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2,768 Reviews from our TripAdvisor Community

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Showing 25: English reviews
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Belo Horizonte, MG
Reviewed January 16, 2017

Great hotel with quality services, the price is very high in the purchases made inside the hotel, we felt the lack of a package that included lunch and drinks, also has a high quality photo service with paparazzi, we made great photos with the Rafael!

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Thank jeandiegojd
Pedro T, Gestor de Midias Sociais at Esmeralda Praia Hotel, responded to this review
Google Translation

Olá Jean, boa tarde! Gostaríamos de agradecer por você dispor do seu tempo para nos avaliar. Esperamos que seu tempo...

Reviewed January 14, 2017

The location is excellent, as well as the swimming pool in the hotel. The room is very good. The internet is not so good. The front desk service is always time consuming. The hotel does not offer services in the beach (as well as the other hotels in the area) and also it does not offer free towels in the...

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Thank Suellen V
London, United Kingdom
Reviewed July 20, 2016

We stayed for a week in this hotel and was one of the worst places I have ever been. First we booked a luxury room sea view and when we arrived they gave us a room inferior of the one we payed for, much smaller and nothing to do with the pictures, we complained at reception and they changed for...

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1Thank NORAHELMER1
ALICANTI
Reviewed February 29, 2016

Stayed here in January for 2 weeks with our friends, we booked a luxury room. the room was far from being luxury, I tried to get my point over but no one speaks English, so it was very hard work, the hotel was ok but the food was rubbish suppose ok if you are Brazilian, must say the people are...

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Thank EXPATALICANTI
Woodstock, United Kingdom
Reviewed February 17, 2016 via mobile

We stayed at this hotel for 3 days, worst mistake of my life. Breakfast is ok but normally chaotic, fruit juices at breakfast (unless you order and pay for it) are a very weak watery misture. During the week the entertainment alternate between different theme nights and the food follow the theme, music is awfully loud and unfortunately the food...

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2Thank DenizeDubai
Reviewed January 14, 2016

My trip to Esmeralda Praia Hotel was hands down the BEST vacation I have ever been on! The staff was very friendly and accommodating from checking in to checking out. The atmosphere was so much fun. Every day I would spend time on the pool deck listening to great music and sipping on great (and tasty) drinks. If I needed...

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1Thank Becca C
Sao Paulo, SP
Reviewed September 15, 2015

My wife and I were enjoying a short holiday there in September 2015. Esmeralda Praia Hotel is a very good hotel. Nice atmosphere. The guest service is good. Breakfast and dinner are very good, they have much variety. Musical groups at night are very good. Have an excellent pool. I recommend it.

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Thank Reinaldo G
Reviewed February 4, 2015

Positive points: -Nice location - Clean and rooms, - Average food - Good service. Negative: - Music during day in the swimming pool was too high, I was looking for a place to relax - You have to pay to use the sauna - The beach in front is not the best

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4Thank Flavio V
Olympia, Washington
Reviewed December 24, 2014

Stayed in Natal for the first few nights of our World Cup adventure. After a long journey to get to Brazil this hotel was a pleasant host. Clean rooms, friendly staff, quality food, joyous environment (many Americans after they beat Ghana), spoke English, good location to beach/transportation and was within walking distance of the main street with restaurants/bars.

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2Thank Austin K
Belfast
Reviewed June 27, 2014

I have just returned after a two week stay at the Esmeralda Praia Hotel in Natal. It was our first time in Brazil and we were there for the first phase of the World Cup Finals. We had an amazing stay there. The hotel is in a fabulous location right beside the wonderful and unspoilt Ponta Negra beach. We were...

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5Thank Roy_Belfast1966
Raquel L, Gerente de relações com clientes at Esmeralda Praia Hotel, responded to this review

Dear Roy, First of all we would like to thank you for the time you spent in this review regarding your recent stay at the Emeralda Praia Hotel. It was a great pleasure to receive you and make your experience such a unique moment. Thank you again you for your choice and we hope that in the future we may...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Concierge

Additional Information about Esmeralda Praia Hotel

Address: Rua Francisco Gurgel, 1160, Natal, State of Rio Grande do Norte 59090-050, Brazil
Location: Brazil > State of Rio Grande do Norte > Natal > Ponta Negra
Price Range: $113 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Esmeralda Praia Hotel 4*
Number of rooms: 190
Reservation Options:
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Also Known As:
Esmeralda Praia Hotel Natal, Brazil
Hotel Style:
#3 Spa Hotel in Natal
#5 Luxury Hotel in Natal
#8 On the Beach Hotel in Natal
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Questions & Answers

Here's what travelers have asked, with answers from Esmeralda Praia Hotel staff and other travelers.
100 questions
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Questions? Get answers from Esmeralda Praia Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room in higher floors (the swimming pool and the restaurant are in the first floor and there is music in the restaurant at night)”
 of 5 bubbles 516suellenv, Jan 14, 2017 | Read review
“Recommend requesting a room with a pool view”
 of 5 bubbles 714austink, Dec 24, 2014 | Read review
“Rooms on the ground floor and don't have a balcony and can be quite noisy.”
 of 5 bubbles Roy_Belfast1966, Jun 27, 2014 | Read review
“Higher floors is better.”
 of 5 bubbles Ateilman, Oct 27, 2013 | Read review
“Above the third floor.”
 of 5 bubbles guilhermed2013, Jul 30, 2013 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question