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Esmeralda Praia Hotel

Rua Francisco Gurgel, 1160, Natal, State of Rio Grande do Norte 59090-050, Brazil
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2,276 Reviews from our TripAdvisor Community

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Showing 23: English reviews
London, United Kingdom
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

We stayed for a week in this hotel and was one of the worst places I have ever been. First we booked a luxury room sea view and when we arrived they gave us a room inferior of the one we payed for, much smaller and nothing to do with the pictures, we complained at reception and they changed for... More 

Helpful?
Thank NORAHELMER1
ALICANTI
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 29, 2016

Stayed here in January for 2 weeks with our friends, we booked a luxury room. the room was far from being luxury, I tried to get my point over but no one speaks English, so it was very hard work, the hotel was ok but the food was rubbish suppose ok if you are Brazilian, must say the people are... More 

Helpful?
Thank EXPATALICANTI
Woodstock, United Kingdom
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed February 17, 2016 via mobile

We stayed at this hotel for 3 days, worst mistake of my life. Breakfast is ok but normally chaotic, fruit juices at breakfast (unless you order and pay for it) are a very weak watery misture. During the week the entertainment alternate between different theme nights and the food follow the theme, music is awfully loud and unfortunately the food... More 

Helpful?
Thank DenizeDubai
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 14, 2016

My trip to Esmeralda Praia Hotel was hands down the BEST vacation I have ever been on! The staff was very friendly and accommodating from checking in to checking out. The atmosphere was so much fun. Every day I would spend time on the pool deck listening to great music and sipping on great (and tasty) drinks. If I needed... More 

Helpful?
1 Thank Becca C
Sao Paulo, SP
Level Contributor
7 reviews
5 hotel reviews
4 of 5 stars Reviewed September 15, 2015

My wife and I were enjoying a short holiday there in September 2015. Esmeralda Praia Hotel is a very good hotel. Nice atmosphere. The guest service is good. Breakfast and dinner are very good, they have much variety. Musical groups at night are very good. Have an excellent pool. I recommend it.

Helpful?
Thank Reinaldo G
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 4, 2015

Positive points: -Nice location - Clean and rooms, - Average food - Good service. Negative: - Music during day in the swimming pool was too high, I was looking for a place to relax - You have to pay to use the sauna - The beach in front is not the best

Helpful?
4 Thank Flavio V
Olympia, Washington
Level Contributor
79 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed December 24, 2014

Stayed in Natal for the first few nights of our World Cup adventure. After a long journey to get to Brazil this hotel was a pleasant host. Clean rooms, friendly staff, quality food, joyous environment (many Americans after they beat Ghana), spoke English, good location to beach/transportation and was within walking distance of the main street with restaurants/bars.

Helpful?
2 Thank Austin K
Belfast
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 27, 2014

I have just returned after a two week stay at the Esmeralda Praia Hotel in Natal. It was our first time in Brazil and we were there for the first phase of the World Cup Finals. We had an amazing stay there. The hotel is in a fabulous location right beside the wonderful and unspoilt Ponta Negra beach. We were... More 

Helpful?
5 Thank Roy_Belfast1966
Raquel L, Gerente de relações com clientes at Esmeralda Praia Hotel, responded to this review

Dear Roy, First of all we would like to thank you for the time you spent in this review regarding your recent stay at the Emeralda Praia Hotel. It was a great pleasure to receive you and make your experience such a unique moment. Thank you again you for your choice and we hope that in the future we may... More 

Oslo, Norway
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
1 of 5 stars Reviewed October 27, 2013

Well, this hotel was a waist of money and time! Let me begin with the start. When we arrived, we were suprised that no-one in the reception knew english. Well, we finally spoke to a receptionist who knew a little english. We got checked in, and the receptionist told us that we had to pay immediately for our stay, and... More 

Helpful?
5 Thank Ateilman
belleville canada
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed October 5, 2013

We stayed here for the first time as we normally stay at a different hotel. There were some positive things. Breakfast was very good, pool area very nice and the entertainment at noon and evening was excellent. But there was absolutely no one who would approach us or talk to us as we were obviously englsh speaking. I do speak... More 

Helpful?
2 Thank redheadtraveller53
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
  • Room Service
  • Free Parking
  • Meeting Rooms

Additional Information about Esmeralda Praia Hotel

Address: Rua Francisco Gurgel, 1160, Natal, State of Rio Grande do Norte 59090-050, Brazil
Location: Brazil > State of Rio Grande do Norte > Natal > Ponta Negra
Price Range: $113 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Esmeralda Praia Hotel 4*
Number of rooms: 190
Reservation Options:
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Also Known As:
Esmeralda Praia Hotel Natal, Brazil
Hotel Style:
#3 Spa Hotel in Natal
#5 Luxury Hotel in Natal
#8 On the Beach Hotel in Natal
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