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SERHS Natal Grand Hotel

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#3 of 91 Hotels in Natal
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SERHS Natal Grand Hotel
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5,467 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

It is a good place to relax, they have good restaurants, great pool for kids, nice beach. Service is good, we had just a long wait in the restaurant of the pool. Clean, good tours, good for families. The buggy tour is great to know quickly many attractions.

Helpful?
Thank Domingo R
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I love the hotel. Especially breakfast, the food was very good. The swimming pool was big and confortable. Kids place was also nice. The beach is not good for swimming, but we enjoyed the stay. I recommend this hotel for family

Helpful?
Thank Carolina A
Sao Paulo, SP
Level Contributor
147 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 18, 2016

The Hotel is by the beach, near some Dunes and 1 km from the Ponta Negra Beach. The beach is walkable depends on the tides. The sea view is fantastic. Lots of wind that fresh the hot sensation. Be aware of sun burning and mosquitos. many restaurants, pub , swimming pool, fitness center and spa.

Helpful?
Thank FABIO457
Brighton, United Kingdom
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 8, 2016 via mobile

Had a wonderful stay here for 8 days with a nice sea view looking over the beach. Breakfasts were good but crowded and busy. Good facilities and used the spa which was great. Only issues were some of the cupboards were tired and need some tlc. Didn't like the fact that we stayed in a no smoking room but either... More 

Helpful?
Thank Richard E
Linkoping, Sweden
2 reviews
Reviewed September 28, 2016 via mobile

This is definitely not a five stars hotel. We have payed for the breakfast and dinner, the breakfast it's ok but the dinner is one of the worst I've ever ate. Really disappointing.... And they charge you extra to eat in some restaurants, which I felt it was very cheap of them. Besides all that the hotel makes a shadow... More 

Helpful?
Thank Mariana P
Curitiba, PR
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 6, 2016

HOTEL IS NICE HAS POOL AND PRIVATE BEACH . THE STUFF IS VERY HELPFUL not far from the city center but you need taxi to move from the hotel to another place. One of the best hotels in Natal perfect also for families and kids

Helpful?
Thank asmaacurls
New York
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed September 4, 2016

I stayed at Serhs with my mother and my 14-year-old son for just one night. My original plan was to stay at Manary (also in Natal) for three nights. However, our experience there was so horrendous that we decided to go to Serhs after two nights. Our only regret is that we did not stay at Serhs the three nights.... More 

Helpful?
Thank Nazira L
A TripAdvisor Member
Reviewed August 9, 2016 via mobile

We had a five day stay in December. The staff were very helpful. The room had a balcony overlooking the sea and a pool. The room was basic but comfortable. Shower but no bath. There are several polls and the sauna and Jacuzzi and access to the actual beach. And the question was all the polls were great size and... More 

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Thank A TripAdvisor Member
Vinhedo, São Paulo, Brazil
Level Contributor
143 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed August 7, 2016 via mobile

I had problems the first time. Now it's worst. Rodio de pizza didn't work and they charged even with problem in oven. We only ate 1 piece. Never go back. Twice bad service is enough. Breakfast did not have good chocolate and the room eas worst than last time. Cleanliness not good

Helpful?
Thank JuniorMazzagardi
Aalborg, Denmark
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 30, 2016

We stayd her for 2 weeks in 2006. We were extremely satisfied with our stay here: the room was clean, spacious and well decorated, the restaurant was outstanding and the pool area was truely amazing and "paradise-like". We would love to come back some day.

Helpful?
Thank Palle H
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Find out the Innovative concept in hospitality. It is located between Ponta Negra and Areia Preta, on Via Costeira in Natal, from 38 km from the Aluízio Alves International airport. It stands out for its elegant and modern construction and above all for the quality of its services and facilities. It is a 5 stars category Hotel Complex in European standard: exclusive environment and design, classy, comfortable, and detailed elegancy. Quality in favour to our guests in Natal, the sun city, known as the one which has the most pure air of the American continent. ... more   less 

Additional Information about SERHS Natal Grand Hotel

Address: Av. Senador Dinarte Medeiros Mariz, 6045 | Via Costeira, Natal, State of Rio Grande do Norte 59090-02, Brazil
Location: Brazil > State of Rio Grande do Norte > Natal
Price Range: $116 - $427 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SERHS Natal Grand Hotel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
Serhs Grand Natal
SERHS Natal Grand Hotel Brazil
Hotel Style:
#1 Romantic Hotel in Natal
#1 Top resorts Hotel in Natal
#1 Spa Hotel in Natal
#2 Luxury Hotel in Natal
#3 On the Beach Hotel in Natal
#4 Business Hotel in Natal
#5 Family Hotel in Natal
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Questions & Answers

Here's what travelers have asked, with answers from SERHS Natal Grand Hotel staff and other travelers.
87 questions
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Questions? Get answers from SERHS Natal Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“high floor viewing to the sea”
 of 5 bubbles FABIO457, Oct 18, 2016 | Read review
“apartment 605 has a frontal and lateral view of the ocean”
 of 5 bubbles calop77, Jun 14, 2016 | Read review
“I got a room in first floor, south area, with view to the sea and just a few steps away from main pools.”
 of 5 bubbles Gerard0L, May 17, 2016 | Read review
“we stayed in room 626 which had a great view from the ocean and pool area”
 of 5 bubbles ceciQ-63, May 5, 2016 | Read review
“all the rooms are in front of the beach, but I prefer the room far from the swimming pool because of the noise”
 of 5 bubbles CarmemT, Mar 26, 2016 | Read review
5 of 5
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