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SERHS Natal Grand Hotel

#3 of 89 Hotels in Natal
Certificate of Excellence
Av. Senador Dinarte Medeiros Mariz, 6045 | Via Costeira, Natal, State of Rio Grande do Norte 59090-02, Brazil
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4,816 Reviews from our TripAdvisor Community

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Showing 148: English reviews
Aalborg, Denmark
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayd her for 2 weeks in 2006. We were extremely satisfied with our stay here: the room was clean, spacious and well decorated, the restaurant was outstanding and the pool area was truely amazing and "paradise-like". We would love to come back some day.

Helpful?
Thank Palle H
Sao Paulo, SP
1 review
5 of 5 stars Reviewed June 14, 2016

Amazing experience!! Everything as great, except the food, which is very pricey; we adivise you to take a cab to the town and eat there. Besides that, we recommend the resort to everyone! The pools are great and very clean, and the resort has an amazing view form everywhere.

Helpful?
Thank calop77
Boston, Massachusetts
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed June 10, 2016

What an absolute joke it is that this hotel has the nerve to call itself a 5 star hotel. Perhaps they grade on a scale in Brazil and this is a nice hotel for Natal but using the USA 5 star grading system this hotel is a zero. From the service to the cleanliness to the food to the run... More 

Helpful?
Thank Paul D
Sao Paulo, SP
Level Contributor
70 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed June 4, 2016 via mobile

Hotel faces the beach on the North side of the Ponta Negra beach. It's a large building that faces the road on one side (room door) and the beach on the other side. Road noises can be heard from room. The hotel has 5 restaurants and a nice pool area. Rooms are a little old, with a very small TV... More 

Helpful?
Thank Rubens B
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2016

Recepção, atendimento e instalações maravilhosos. O hotel está muito bem localizado e de frente para a praia. Possui excelentes restaurantes, academia, piscinas, quadra de esportes, playground e há também no terceiro andar um sport bar ótimo para aproveitar um happy hour sem se preocupar com o tempo. Preço acessível e não exorbitante. Indico principalmente àqueles que buscam relaxar e explorar... More 

Helpful?
Thank NetoZerneri
Cordoba, Argentina
Level Contributor
4 reviews
5 of 5 stars Reviewed May 17, 2016

We stayed with my wife and 3 year daughter on Nov 2015. It's a great hotel, highly recommended for families with kids, since it has many activities and different levels of pools according to children age. All rooms have a view to the sea. Great food in both gourmet restaurantes "a la carte" (Fish / Meat). Buffet didn't have much... More 

Helpful?
Thank Gerardo L
sao paulo, brazil
Level Contributor
326 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
2 of 5 stars Reviewed May 14, 2016

This hotel has probably seen better days. Small rooms, dirty, humid and terrible air conditining. The only pro is nature outside. The only reason to stay there is if your convention or business meeting is based th7

Helpful?
Thank acukiert
2 reviews
5 of 5 stars Reviewed May 6, 2016 via mobile

Very nice hotel and very friendly staff.. definitely recommend .. Food is amazing and can choose from different types of food.. Nice area for the kids .. For sure we coming back again.. And if you like to do shopping you have a selection of stores ..

Helpful?
Thank Maria R
La Paz, Bolivia
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed May 5, 2016

We stayed 3 nights. I guess this used to be a grand hotel a few years back, but unfortunately, it is now run down and it is a pity. Some of the furniture in common areas is not in good shape, some walls need paint...Towels were far from 5 star hotels towels. We only had dinner once, at the buffet... More 

Helpful?
Thank ceciQ-63
Curitiba, PR
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 25, 2016

Great service, beautifull swimming pool and one of the best hotels in Natal. It has activities for kids .warm covered swimming pool , spa beauty center and around 3 restaurant inside ,its really perfect for families or couples as well

Helpful?
Thank asmaacurls
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Bar/Lounge
  • Beachfront
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Free Parking
  • Business Center with Internet Access
Official Description (provided by the hotel)
Find out the Innovative concept in hospitality. It is located between Ponta Negra and Areia Preta, on Via Costeira in Natal, from 38 km from the Aluízio Alves International airport. It stands out for its elegant and modern construction and above all for the quality of its services and facilities. It is a 5 stars category Hotel Complex in European standard: exclusive environment and design, classy, comfortable, and detailed elegancy. Quality in favour to our guests in Natal, the sun city, known as the one which has the most pure air of the American continent. ... more   less 

Additional Information about SERHS Natal Grand Hotel

Address: Av. Senador Dinarte Medeiros Mariz, 6045 | Via Costeira, Natal, State of Rio Grande do Norte 59090-02, Brazil
Location: Brazil > State of Rio Grande do Norte > Natal
Price Range: $110 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SERHS Natal Grand Hotel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
Serhs Grand Natal
SERHS Natal Grand Hotel Brazil
Hotel Style:
#1 Spa Hotel in Natal
#1 Top resorts Hotel in Natal
#1 Romantic Hotel in Natal
#2 Luxury Hotel in Natal
#3 On the Beach Hotel in Natal
#4 Business Hotel in Natal
#5 Family Hotel in Natal
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