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SERHS Natal Grand Hotel

Hotels.com$114*
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#3 of 92 Hotels in Natal
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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SERHS Natal Grand Hotel
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6,126 Reviews from our TripAdvisor Community

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Showing 166: English reviews
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Berlin, Germany
Reviewed April 15, 2017

I travelled with my mother and 2 kids (6mo & 3 years). We had a great time from the checking til check out. Staff extremely cordial and polite. Food quality from 1/2 board option is very good. And by the way, the breakfast is outstanding! Great assortment of fresh fruits and local treats. They were very fresh and were tasting...

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Helpful?
Thank Tara_Myra
Reviewed February 12, 2017

SERHS Natal is a large resort. We had a junior suite and although it was nice with 2 bathrooms and plenty of space, it felt a bit worn (i.e. stains on the couch, patches in the walls, etc.). The pools are great for kids and water dancing/aerobics, but not for relaxing. There were too many people on the decks that...

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Thank Lee U
Chicago, Illinois
Reviewed January 9, 2017

The hotel has a great location; it is beautiful and the rooms are very nice. The service by the pool is "ok". There should be more waiters making the rounds seeing what guests would like to drink or snack on. The person dispensing the towels is very nice and friendly, as well as most of the employees. The front desk...

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1Thank Marc O
The Hague, The Netherlands
Reviewed January 6, 2017

We have been back in Serhs Natal Grand Hotel in December 2016. This was for the 12th time. We were once more warmly welcomed by the hotel staff. All staff from the Bellboys, the cleaning lady for our room as well as the cooks at the breakfast restaurant but especially by Jaoa Cruz Melo from guest relations and Inez Xavier...

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1Thank GuillCox
Sao Paulo, SP
Reviewed January 4, 2017

- Restaurant Jangada has a poor service. Supervisor has not exist. - Waiters with unwillingness to take your order. - Some items has been added on my account without my request/agreement. All the time, we need to request a forecast to check out our consumption.

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1Thank jsgbr2017
Curitiba
Reviewed January 2, 2017

- there are not enough waiters at the restaurants. - fun activities are not good. - do not give a map of the hotel neither a list of the entertainment activities. - restaurants are not good for the price you pay.

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Thank AlexandreCuritiba
Reviewed December 31, 2016 via mobile

This hotel is a good place for academic meetings, with several options for dinning and an excellent beach view and swimming pool. Nice service in general, although some waiters are not sharp enough during rush hours. Elevators are sometimes insufficient for the hotel capacity and slow.

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1Thank Giovanni S
Sao Paulo, SP
Reviewed December 31, 2016

The hotel has a great structure, the food could be better, there are other options of good restaurants in neighborhood but is not so close so you have to rent a car or use taxi/uber. Clean rooms, excellent service, the pools are great.

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1Thank Celio A
England
Reviewed December 29, 2016

The hote is situated quite a distance from the main part of town and from any decent restaurants, so a taxi is required to go anywhere. I would suggest going out in groups of 4 to split the taxi fares. If you decide to stay at the resort and eat in, you will save the taxi fare of around R$80...

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Thank CariocaUK
Joao Pessoa, PB
Reviewed December 22, 2016

Hotel owes a lot to be considered good. We had a schedule to spend 7 days in the hotel, however, as the recreation for children from 7 to 12 years old was bad we anticipated our return, even though this cost us to lose 2 nights. We complained to the recreators several times about the problem with the recreation, but...

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Thank daurobucci
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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Find out the Innovative concept in hospitality. It is located between Ponta Negra and Areia Preta, on Via Costeira in Natal, from 38 km from the Aluízio Alves International airport. It stands out for its elegant and modern construction and above all for the quality of its services and facilities. It is a 5 stars category Hotel Complex in European standard: exclusive environment and design, classy, comfortable, and detailed elegancy. Quality in favour to our guests in Natal, the sun city, known as the one which has the most pure air of the American continent. ... more   less 

Additional Information about SERHS Natal Grand Hotel

Address: Av. Senador Dinarte Medeiros Mariz, 6045 | Via Costeira, Natal, State of Rio Grande do Norte 59090-002, Brazil
Location: Brazil > State of Rio Grande do Norte > Natal
Price Range: $117 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SERHS Natal Grand Hotel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
Serhs Grand Natal
SERHS Natal Grand Hotel Brazil
Hotel Style:
#1 Top resorts Hotel in Natal
#1 Spa Hotel in Natal
#1 Romantic Hotel in Natal
#2 Luxury Hotel in Natal
#3 On the Beach Hotel in Natal
#4 Business Hotel in Natal
#5 Family Hotel in Natal
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Questions & Answers

Here's what travelers have asked, with answers from SERHS Natal Grand Hotel staff and other travelers.
122 questions
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Questions? Get answers from SERHS Natal Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check before the location of the apartment. If possible, make sure u stay in one of the rooms which face the beach exactly! ”
Tara_Myra, Apr 15, 2017 | Read review
“Definitely choose a room with beach and ocean view”
363marco, Jan 9, 2017 | Read review
“wij adviseren de kamers in de zijvleugels uitkijkend op het zwembad /de zee of op Punta Negra zijn rustig”
GuillCox, Jan 6, 2017 | Read review
“All rooms are in front of the beach.( to the sea)”
jsgbr2017, Jan 4, 2017 | Read review
“Rooms from floor 5 to 7 for views”
CariocaUK, Dec 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Hotels.com
$114* /night
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Travelocity$114
Expedia.com$114
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*Disclaimer
Prices are for 1 room, 2 adults
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