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SERHS Natal Grand Hotel

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#3 of 89 Hotels in Natal
Certificate of Excellence
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SERHS Natal Grand Hotel
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5,116 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Curitiba, PR
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

HOTEL IS NICE HAS POOL AND PRIVATE BEACH . THE STUFF IS VERY HELPFUL not far from the city center but you need taxi to move from the hotel to another place. One of the best hotels in Natal perfect also for families and kids

Helpful?
Thank asmaacurls
New York
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at Serhs with my mother and my 14-year-old son for just one night. My original plan was to stay at Manary (also in Natal) for three nights. However, our experience there was so horrendous that we decided to go to Serhs after two nights. Our only regret is that we did not stay at Serhs the three nights.... More 

Helpful?
Thank Nazira L
A TripAdvisor Member
3 of 5 stars Reviewed August 9, 2016 via mobile

We had a five day stay in December. The staff were very helpful. The room had a balcony overlooking the sea and a pool. The room was basic but comfortable. Shower but no bath. There are several polls and the sauna and Jacuzzi and access to the actual beach. And the question was all the polls were great size and... More 

Helpful?
Thank A TripAdvisor Member
Vinhedo, São Paulo, Brazil
Level Contributor
137 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
1 of 5 stars Reviewed August 7, 2016 via mobile

I had problems the first time. Now it's worst. Rodio de pizza didn't work and they charged even with problem in oven. We only ate 1 piece. Never go back. Twice bad service is enough. Breakfast did not have good chocolate and the room eas worst than last time. Cleanliness not good

Helpful?
Thank JuniorMazzagardi
Aalborg, Denmark
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 30, 2016

We stayd her for 2 weeks in 2006. We were extremely satisfied with our stay here: the room was clean, spacious and well decorated, the restaurant was outstanding and the pool area was truely amazing and "paradise-like". We would love to come back some day.

Helpful?
Thank Palle H
Sao Paulo, SP
Level Contributor
3 reviews
5 of 5 stars Reviewed June 14, 2016

Amazing experience!! Everything as great, except the food, which is very pricey; we adivise you to take a cab to the town and eat there. Besides that, we recommend the resort to everyone! The pools are great and very clean, and the resort has an amazing view form everywhere.

Helpful?
Thank calop77
Boston, Massachusetts
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed June 10, 2016

What an absolute joke it is that this hotel has the nerve to call itself a 5 star hotel. Perhaps they grade on a scale in Brazil and this is a nice hotel for Natal but using the USA 5 star grading system this hotel is a zero. From the service to the cleanliness to the food to the run... More 

Helpful?
Thank Paul D
Sao Paulo, SP
Level Contributor
82 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed June 4, 2016 via mobile

Hotel faces the beach on the North side of the Ponta Negra beach. It's a large building that faces the road on one side (room door) and the beach on the other side. Road noises can be heard from room. The hotel has 5 restaurants and a nice pool area. Rooms are a little old, with a very small TV... More 

Helpful?
Thank Rubens B
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 27, 2016

Recepção, atendimento e instalações maravilhosos. O hotel está muito bem localizado e de frente para a praia. Possui excelentes restaurantes, academia, piscinas, quadra de esportes, playground e há também no terceiro andar um sport bar ótimo para aproveitar um happy hour sem se preocupar com o tempo. Preço acessível e não exorbitante. Indico principalmente àqueles que buscam relaxar e explorar... More 

Helpful?
Thank NetoZerneri
Cordoba, Argentina
Level Contributor
4 reviews
5 of 5 stars Reviewed May 17, 2016

We stayed with my wife and 3 year daughter on Nov 2015. It's a great hotel, highly recommended for families with kids, since it has many activities and different levels of pools according to children age. All rooms have a view to the sea. Great food in both gourmet restaurantes "a la carte" (Fish / Meat). Buffet didn't have much... More 

Helpful?
Thank Gerardo L
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Find out the Innovative concept in hospitality. It is located between Ponta Negra and Areia Preta, on Via Costeira in Natal, from 38 km from the Aluízio Alves International airport. It stands out for its elegant and modern construction and above all for the quality of its services and facilities. It is a 5 stars category Hotel Complex in European standard: exclusive environment and design, classy, comfortable, and detailed elegancy. Quality in favour to our guests in Natal, the sun city, known as the one which has the most pure air of the American continent. ... more   less 

Additional Information about SERHS Natal Grand Hotel

Address: Av. Senador Dinarte Medeiros Mariz, 6045 | Via Costeira, Natal, State of Rio Grande do Norte 59090-002, Brazil
Location: Brazil > State of Rio Grande do Norte > Natal
Price Range: $107 - $311 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — SERHS Natal Grand Hotel 5*
Number of rooms: 396
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Also Known As:
Serhs Grand Natal
SERHS Natal Grand Hotel Brazil
Hotel Style:
#1 Romantic Hotel in Natal
#1 Spa Hotel in Natal
#1 Top resorts Hotel in Natal
#2 Luxury Hotel in Natal
#3 On the Beach Hotel in Natal
#4 Business Hotel in Natal
#5 Family Hotel in Natal
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