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Hotel Tubarao

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118 Reviews from our TripAdvisor Community

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Showing 2: English reviews
2 reviews
5 of 5 stars Reviewed October 18, 2015 via mobile


Perfect location and great view. Delicious breakfast and the staff was so helpful and nice. Godf wifi, clean big rooms. Air conditioner, tv and terrace in every room! And it takes only 10 minutes to natal. A really good hotel, definitely coming back!! So happy :)

Helpful?
Thank Carmen S
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed February 17, 2015

In preparation of the 2014 World Cup my friends and I decided to book 4 rooms via Venere. The website stated that there would be no charge until the arrival and their cancellation deadline was 30 days prior the reservation. We ended up cancelling 40 days before due to a better offer from Hotel Ponta Negra, however I found that Hotel Tubarao without my authorization or Venere's authorization charged me the amount of $2,500.00usdl to my credit card. After countless emails between Venere, Expedia and Hotel Tubarao I have not been reimbursed. It has been very frustrating and I don't know what to do. I have spoken to the following people and after 6 months only a partial amount was reimbursed by Hotel Tubarao's manager but I am still awaiting the rest. As for Expedia/Venere they washed their hands and keep blaming the hotel, even tough my cc info was only provided to Venere.
Here are the names of the incompetent people that I've been in contact with:
Ranieri Soares - Manager...
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2 Thank Cesar M
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast

Additional Information about Hotel Tubarao

Address: Rua Vereador Manoel Coringa de Lemos 259, Natal, State of Rio Grande do Norte 59090-190, Brazil
Location: Brazil > State of Rio Grande do Norte > Natal
Price Range: $35 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Tubarao 3*
Number of rooms: 20
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Also Known As:
Hotel Tubarao Natal, Brazil
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