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Hotel Ponta do Mar

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Traveler (21)
Room & Suite (7)
Pool & Beach (2)
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Overview
  • Excellent11%
  • Very good38%
  • Average26%
  • Poor8%
  • Terrible17%
Jul 6, 2014
“No understanding of simple customer service basics”
Jul 3, 2014
“I was excited to write this negative review.”
AMENITIES
Public Wifi
Air Conditioning
Pool
Family Rooms
Concierge
Wheelchair access
Laundry Service
2 Star Hotel
All hotel details
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Reviews (69)
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1 - 5 of 6 reviews
Reviewed July 6, 2014

I fully understood that booking during the world cup we were going to get ripped off. So the extremely simple room did not surprise me. Nor the non working safe. Or the fact wifi only worked in the lobby. Or the fact that the two...More

Thank Manowar007
Reviewed July 3, 2014

The services here were the worst Ive ever received in any hotel or even hostel. It was clear upon arrival when they showed to a room without explaining how the key started the AC unit (which i never would have figured out). The hotel attendant...More

Thank Sam B
Reviewed June 19, 2014

Let's start with the positives: the young men at reception were polite, but not very helpful. They did have google translator cued up and ready for non Portuguese speakers. They still were pretty apathetic about the issues we brought up. Wifi is free, but only...More

Thank Leona C
Reviewed August 25, 2012

Extremely simple, the inn has no luxury accommodations. Room cleaning is insufficient, the curtains do not protect from the sunlight and the breakfast is absolutely not surprising. The only pro is the location, a few steps from the beach of Ponta Negra.

2  Thank RobertoAlbuquerque
Reviewed January 1, 2012

It is in a good location, a few steps from the beach. It has a parking lot for free. The room was large, but old, with somethings broken and dirty. However those thing were not a real problem. Some of them face to the beach....More

2  Thank Traveling303631
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About
Amenities
Top amenities
Pool
Hotel Amenities
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Details
Price range
$33 - $58 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Accessible rooms
Details
Price range
$33 - $58 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Accessible rooms
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Traveler (21)
Room & Suite (7)
Pool & Beach (2)
Questions & Answers
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Room Tips
"Yell at them until they give you a decent room. That's what I did."
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"Do not stay here."
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