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Ibis Natal Arena Das Dunas

Traveler (54)
Room & Suite (39)
Video (2)

About

#67 of 99 hotels in Natal
Location
Cleanliness
Service
Value
The ibis Natal Arena das Dunas hotel is very well located, it is a modern and inviting hotel, with the new ibis rooms guaranteeing your well being, located next to the Arena das Dunas stadium, a prime area of ​​excellent access for those who come from the highways that connect the city and the airport, close to major shopping centers and businesses, and only 18 minutes from Ponta Negra Beach.
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Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Business Center with Internet Access
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
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46Reviews
2Q+A
0Room tips
Traveler rating
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My experience The restaurant service is the worst I have ever seen in my travels. I have a Gold Accor card and I use it in Brazil today, but I intend to use it briefly in Europe. Sorry for commenting negatively on a hotel service. But I understand it is necessary to improve the
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Review collected in partnership with Accorhotels.com
Response from ibis Natal A, General Manager at Ibis Natal Arena Das Dunas
Responded Mar 26, 2019
Dear Guest, We thank you for the comments, which will help us improve our services. Rest assured that we are undergoing a redesign of our restaurant. We are working with a la carte dishes, signed by our chef, and improvements are coming soon. We apologize for any inconvenience and we are happy to assist you at an upcoming opportunity. Ibis hotels always want to provide the best quality service in their stay; consequently, your opinion is fundamental to us. Once again, we appreciate your feedback and hope to regain your confidence in your next stay. Regards, General Management
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This is a new hotel in Natal, directly across the street from the Arena Dunas, a World Cup site at the 2016 World Cup. service is exceptional and rooms are comfortable with refrigerators. No microwave however. Breakfast is not free, $5.00 per person, continental style, with
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Response from ibis Natal A, General Manager at Ibis Natal Arena Das Dunas
Responded Dec 21, 2018
Dear Guest, We thank you for your comments following your stay at ibis Natal Arena das Dunas. It was with pleasure that we received your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. In the expectation of welcoming you again, please accept our compliments. Regards, General Management
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Very good hotel. I spent a couple of nights there. Rooms are clean and nicely decorated. The food (Dinner/Breakfast) are also good for those who wants not to go anywhere else to get food. Service is perfect. Staff also very helpful. Perfect for those who is natal and prefers to
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Response from ibis Natal A, Gerente geral at Ibis Natal Arena Das Dunas
Responded Dec 3, 2018
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Natal Arena das Dunas. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Management ibis Natal Arena das Dunas
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PRICE RANGE
$30 - $40 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Rio Grande do NorteNatalLagoa Nova
NUMBER OF ROOMS
144
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