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Ritz Plaza Hotel Leblon

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Ritz Plaza Hotel Leblon
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238 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Burbank, California
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed July 20, 2016

Just disgraceful. It's shocking that a manager of a 4-star hotel in Leblon would talk to someone over the phone in such an unprofessional manner. I asked to speak with the reservation manager; called many times and finally after 3 or 4 attempts, the same woman that answer my calls before decided to present herself as the one in charge... More 

Helpful?
2 Thank Monique A
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 27, 2016 via mobile

I booked this hotel online, after a quick search and review of other guests' comments - some of them not so positive... I have to say I am positively surprised- the room is spacious (for a family of 4!), comfortable, good breakfast, attentive staff, and best of all, EXCELLENT location! Can't ask for anything better....

Helpful?
Thank Milena Z
Gerência R, Gerente de relações públicas at Ritz Plaza Hotel Leblon, responded to this review

Dear Guest, Firstly, we would like to thank you for your feedback on Trip Advisor. It is very important for us to get to know the opinion of our guests in order to provide the best service possible for you! We are very happy to know that you had a pleasant stay at Ritz Plaza Hotel Leblon and hope to... More 

Level Contributor
119 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed April 4, 2016

As others I had the same batcave experience as others as I was given a no-windows-room at first. I asked for a change that led me to a broken air-con room. So I had to go to a third one that yes was finally ok. PROS: location, nice neighboorhood CONS: all the nightmares with the rooms, there is no restaurant,... More 

Helpful?
Thank Junsjc
Gerência R, Gerente de relações com clientes at Ritz Plaza Hotel Leblon, responded to this review

Dear Guest, Firstly we would like to thank you for the review. It is always important to get to know our guests' opinion in order to improve every time more our services. We are very sorry for the experience you had at the hotel, it was certainly an unhappy succession of facts. This is not common to our standard services.... More 

Vila Nova de Gaia, Portugal
Level Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 28, 2016

Located close to aLeblon beach (few minutes walk), close to great restaurants (ex. Suhhi Leblon, Quadrucci) great juice and scack (on the corner, BB), supermaket and pharmacies (in the front). Taxi stop point in the front. Staff are very friendly and helpfull Room is simple but clean.

Helpful?
Thank HRJQ
Gerência R, Guest Relations Manager at Ritz Plaza Hotel Leblon, responded to this review

Dear Guest, Firstly, we thank you for your review. it is very important to know the opinion of our guests in order to keep providing you better services. After that, we thank you for the compliments! It is very good to hear them and we are very glad that you had a great time at Ritz Plaza! Hope to see... More 

oakland, california
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 8, 2016

Comfortable rooms, very good beds, mostly friendly staff. It's a nice location -- upscale, safe -- but too far from the town center and many tourist sites. Consequently, we spent a lot of money on cabs, or took a bus to the nearest metro station a couple of miles away. A new metro station was being built nearby (Jan. 2016).... More 

Helpful?
1 Thank edward5430
Gerência R, Guest Relations Manager at Ritz Plaza Hotel Leblon, responded to this review

Dear guest, First, we would like to thank you for the review! Getting to know our guests' opinions is the best way to provide always better services for you! We are glad that you enjoyed our rooms and also our staff. Regarding to the distance from the center of the city, in fact we are a little bit far from... More 

Edinburgh
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed December 2, 2015

We had booked a luxury room at this hotel to round off a holiday in Brazil. We had asked for a high floor and expected a balcony with views towards the sea. As we had stayed in Leblon at the start of the trip we had walked past the hotel and seen it from the outside. It looks very smart... More 

Helpful?
1 Thank SueC125
Adelaide, Australia
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 25, 2015

The hotel is only a couple of blocks from Leblon beach so it's a great location for walking to the beach. There are heaps of cafes, shops, restaurants & supermarkets in the same area so you don't need to go far for anything. It's also close to bus stops for access to Cristo. The breakfast was excellent, lots of variety... More 

Helpful?
2 Thank Coolwaves70
Gerência R, Gerente de relações públicas at Ritz Plaza Hotel Leblon, responded to this review

Dear Guest, Firstly we thank you for your avaluation! It is very important to know the opinion of our guests in order the offer you always a better service! Thank you for your compliments! We are very glad that you enjoyed your stay at Ritz and in Rio! We hope to see you soon! Cordially, Amanda Coelho Guest Relations More 

Immingham, England, United Kingdom
Level Contributor
55 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 17, 2015

Often it is the little things that mar a good hotel. In this case however I think it is the reverse. The hotel looks very nice and the list of facilities is impressive. However once you are in the hotel and need to make use of the facilities you find that things are not as they should be. On arrival... More 

Helpful?
Thank Christopher G

Travelers are raving about these Rio de Janeiro hotels

Hale, United Kingdom
Level Contributor
204 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed November 2, 2015 via mobile

I travel a lot. This trip alone has been/will be San Diego, Tijuana, Mexico City, New York. I say this not to brag but so that you're aware I know what I'm talking about! I look for a handful of things as a business traveller. A quiet hotel, comfortable bed and a temperature that means I get a good night's... More 

Helpful?
Thank IRT68
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 7, 2015

Fastest check in / check out I've ever done! really like this kind of thing) Location just outstanding, so perfect! You could walk to best restaurants in Rio and also the beach, the room is ok, bathroom was ok too, like all hotels in Rio price is way higher then its actually its worth it... Breakfast was allright besides the... More 

Helpful?
Thank Gustavo M
Gerência R, Gerente de relações com clientes at Ritz Plaza Hotel Leblon, responded to this review

Dear guest, We thank you for the comments about our services! Your feedback is extremely important for us, it helps us to keep improving and provide the best service for our guests! We are glad that you were satisfied about our check in/out waiting time! When it comes to our juices, we will take the necessary precautions in order to... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Leblon

Neighborhood Profile
Leblon
In addition to being one of the most upscale neighbourhoods in the city, Leblon is charming, elegant and simple. This posh area has some of the most famous and expensive restaurants in Brazil, along with some of the city’s best nightlife (including some places open all night). One of the best places to visit is the beach, located under the impressive “Morro Dois Irmãos” (Two Brothers Hill). It’s a pleasant place to relax and admire the local beauty.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Ritz Plaza Leblon is a charming 4 star hotel located in the best areas of the city of Rio de Janeiro, surrounded by literary cafes, restaurants, bars, bookstores and is two blocks from Leblon beach. The Ritz is synonymous with design and elegance. It has 70 modern and comfortable rooms, equipped with LCD TV, cable channels, minibar, air conditioning, sound, hair dryer, phone and individual safes. The hotel offers Wi Fi high-speed service. For leisure time, guests have at their disposal a pool, sauna and gym with the latest generation equipment. The Tropical Lobby Bar invites you to relax and enjoy specialty cocktails. The best food is present in the restaurant, which offers a full breakfast, and room service. Friendliness and professionalism are part of the commitment of the staff of Ritz, who spared no efforts to delight customers. The Ritz is close to the point of gourmet Rua Dias Ferreira where are located the best restaurants in the South Zone of Rio, with the best venues in town. The hotel is located only 200mt from Leblon beach. ... more   less 

Additional Information about Ritz Plaza Hotel Leblon

Address: Avenida Ataulfo de Paiva, 1280, Rio de Janeiro, State of Rio de Janeiro 22440-031, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Leblon , Lagoa
Price Range: $148 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ritz Plaza Hotel Leblon 3.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Ritz Rio De Janeiro
Hotel Ritz Plaza
Rio De Janeiro Ritz
Ritz Plaza Hotel Leblon Rio De Janeiro, Brazil
Hotel Style:
#21 Spa Hotel in Rio de Janeiro
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Questions & Answers

Here's what travelers have asked, with answers from Ritz Plaza Hotel Leblon staff and other travelers.
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Questions? Get answers from Ritz Plaza Hotel Leblon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't book a deluxe room unless you have great night vision.”
 of 5 bubbles SueC125, Dec 2, 2015 | Read review
“We had a view of the mountains which was nice and our room was quiet and away from the lifts.”
  • View from our room
 of 5 bubbles Coolwaves70, Nov 25, 2015 | Read review
“If you're booking a room for more than 2 people, be sure that the extra beds are "real beds" (rather than their awful convertible couch)”
 of 5 bubbles LuPatinadora, Jan 9, 2015 | Read review
“Try the apartments if you don't want a hotel room. The bathroom was amazing!!”
 of 5 bubbles TinaM705, Oct 5, 2012 | Read review
“A room away from the front of the building”
 of 5 bubbles chris9002, Oct 8, 2011 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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