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Sheraton Grand Rio Hotel & Resort

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Sheraton Grand Rio Hotel & Resort
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1,218 Reviews from our TripAdvisor Community

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Showing 467: English reviews
Auckland, New Zealand
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

My wife and I recently stayed here and unfortunately the first night we had no hot water, two double beds and the air conditioning didn't work. Not the best start, however after a quick room change all was sorted. The location is great, just far enough out of the hustle and bustle but not too far. The view is exceptional,... More 

Helpful?
Thank DavidArmi
Level Contributor
10 reviews
10 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for a weekend and was mesmerized by the overall experience. This hotel is the ONLY one located right on the beach and offers unreal views coupled with great food and proximity to the most hep pubs and clubs in Rio makes this the best place to stay.

Helpful?
Thank Kaustubh M
atlanta
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Been staying here for many years and each time love the great service especially from the concierge associate Joana. She makes traveling a pleasure...always with a warm smile and great attitude! I wish more hotels had employees with the high quality of Joana!

Helpful?
Thank boylouis
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear boylouis, Thank you so much for this awesome review and for choosing to stay with us for so many years! It is always a pleasure to welcome you here and we hope to keep seeing you back over and over again. Be sure Joana will be congratulated for the excellent service provided and we thank you very much for... More 

Houston, Texas
1 review
4 of 5 stars Reviewed 3 days ago NEW

Great Location on the water. Extremely attentive staff. Had a great Breakfast buffet and our server Matthew Okon was always there with any drink we needed. Pool area is very nice with something for everyone. Only negative, was the room needed to have a Technician Turn off A/C as the Thermostat was not working to turn it off.

Helpful?
Thank boeingcaptain2016
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear boeingcaptain2016, First of all, thank you for writing this nice review about our hotel and for staying with us, once again. Also, we especially thank you for your compliments to our staff member, Matthew. Be sure he will be congratulated for the great work. I am so sorry for the inconvenience about your room temperature. Rio for being a... More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

It took us about 5-10 minutes to get to Leblon beach walking. Impanena is the next beach. I was worried about safety but it wasn't an issue. There were security guards everywhere, possibly due to the Para Olympics still going on. Close to sunset, go to the furthest part of Impanena beach where this is a jutting out of rocks.... More 

Helpful?
Thank rad1lady
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear rad1lady, Thank you so much for this helpful review! Have this feedback from our guests is truly important for us to realize we are on the right track. We appreciated your detailed comment about our services and our city. I am sorry for the water problem you had and I am glad to learn that we were able to... More 

Limassol, Cyprus
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Excellent location right on the beach the sound of the waves can be heard from one's room even in the furthest away rooms. The bar/restaurant at the pool makes a mean caipirinha and the service is good. Food is also great. The general ambience is great and sitting around the pool with a caipirinha is so very relaxing. Excellent breakfast... More 

Helpful?
Thank Marios M
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear Marios M, First of all, we would like to thank you for, once again, having our hotel as your choice. Also we truly appreciate your review and your nice words about the Sheraton Grand Rio. We hope to see you again in a near future and we are entirely at your disposal for any help or special requests. We... More 

New Jersey
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is located on the beach, as a matter of fact I think it is one of the only in the city of Rio that has a private beach. From arrival to checkin, cleanest of the hotel, facilities is great! The pool area is fantastic. I am not a huge breakfast person, but this hotel had probably one of... More 

Helpful?
Thank jdocarmo
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear jdocarmo, Thank you so much for this amazing review and for your compliments to our breakfast! It is truly special for us to receive your words and learn that this particular service helped us to exceed your expectations. Also, we appreciate your words about our facilities and our newly renovated pool area. We feel extremely happy knowing that you... More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Had a fantastic stay with my family at the Sheraton Rio. Room was very comfy and spacious and the amenities were top class. The staff was amazing and very friendly, specially the waiter at the the Club Lounge during Happy Hour. Can't wait to come back next year.

Helpful?
Thank Tamy P
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear Tamy P, Thank you so much for you time writing this beautiful review about our hotel and also for choosing to stay with us on your recent visit! It was a real pleasure to welcome you here and we truly appreciate your words, in special, about our staff. Do not hesitate letting us know before your next stay, we... More 

san diego
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is great, simply do not buy tickets for tours from the ladies in the lobby. We had a very bad experience with a tour to Buzios. They mentioned we would be picked up and dropped off after tour. This never happened, the driver of the van that took us to Buzios drove like crazy, very dangerous. The next... More 

Helpful?
Thank monica m
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear monica m, First of all, we would like to thank you so much for choosing our hotel as your destination and for writing this helpful review about your experience. I am truly sorry to learn that you faced this issue with your tour and I assure you that we are conducting an investigation together with the company provider that... More 

Palma de Mallorca, Spain
Level Contributor
47 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed 2 weeks ago

You can tell that they recently renovated much of the hotel. The location is amazing right by the ocean. The club rooms were modern and comfy the way would would expect from a 5 star hotel. The pool area is incredible as well. It's a beautiful hotel, and what stood out the most was the service! You can tell that... More 

Helpful?
Thank tronicmusic
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear tronicmusic, We would like to thank you so much for this awesome review about our hotel and our service. Also, we appreciate you for choosing the Sheraton Grand Rio. It was a pleasure for us to welcome you here! It is amazing to know that we could make a difference for you with the smile of our associates. It... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
Restaurante Casarao
Restaurante Casarao
Cuisines: Steakhouse, Brazilian, South American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
This exclusive and recently renovated 5-star oceanfront resort sits on trendy Leblon Beach, in Rio's South Zone. Guests at Sheraton Grand Rio can enjoy a complete leisure area including 2 pools*, a tennis court and tasty gastronomic options. They can also play golf in Gávea Golf Club, use the well-equipped gym or relax on the newly-launched Shine Spa. For sightseeing, the iconic Christ the Redeemer is 10 km away. In the pool area, Sheraton Grand Rio offers Casarão Steakhouse, which serves grilled recipes and a delightful buffet. Guests can also enjoy Bene Restaurant, which serves Italian food and Dry Martini Bar by Javier de Las Muelas, the latest, modern and innovative bar. The Casa da Cachaça, at the pool area, offers sophisticated snacks, specialty caipirinhas and classic cocktails. On the 26th floor, guests will also find L'Etoile, a French cuisine restaurant with panoramic sea views. The luxurious renovated rooms at Sheraton Grand Rio are spacious, with modern décor and contemporary furnishings. All have air conditioning and a private balcony with stunning beach views. Leblon Beach is 1 km away and Tijuca Forest National Park is 3.4 km away. Sheraton Rio is 16 km from Santos Dumont Airport. An airport shuttle service can be arranged. ... more   less 

Additional Information about Sheraton Grand Rio Hotel & Resort

Address: Avenida Niemeyer, 121, Rio de Janeiro, State of Rio de Janeiro 22450-220, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro
Price Range: $213 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Rio Hotel & Resort 5*
Number of rooms: 538
Reservation Options:
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Also Known As:
Sheraton Rio Hotel And Resort
Sheraton Rio Hotel Rio De Janeiro
Sheraton Rio De Janeiro
Rio De Janeiro Sheraton
Sheraton Grand Rio Hotel & Resort Rio De Janeiro, Brazil
Hotel Style:
#4 Business Hotel in Rio de Janeiro
#6 Spa Hotel in Rio de Janeiro
#7 Romantic Hotel in Rio de Janeiro
#11 On the Beach Hotel in Rio de Janeiro
#14 Luxury Hotel in Rio de Janeiro
#19 Family Hotel in Rio de Janeiro
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