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Sheraton Grand Rio Hotel & Resort

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Sheraton Grand Rio Hotel & Resort
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1,152 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Phoenix, Arizona
1 review
3 of 5 stars Reviewed 4 days ago NEW

We had a car from the hotel pick us up at the airport, great price and he was there waiting for us. That was great after a redeye flight. Arrived at the hotel around 8:30 am expecting to wait for room, only had to wait 10 minutes, big plus for the hotel. Room was clean, hotel staff very helpful, but... More 

Helpful?
Thank andysamarripas
Lansing, Michigan
Level Contributor
70 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel just a few minutes walk from Leblon is wonderful. The views back toward Leblon and the Christ are great. The waves will put you to sleep, as they crash against the private beach. However, while the location is perfect, and the views awesome what makes this property are the staff. While everyone we ran into was great, the... More 

Helpful?
Thank gfmsugrad
Atlanta
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Before coming to Rio we'd read that while this moderate hotel was a good option, it was outdated and its common outdoor areas were disappointing. NOT TRUE! We loved this hotel. The staff was amazing. The views are magnificent. And the recent renovations of the outdoor pool and dining areas make this a great property for a couple, a family,... More 

Helpful?
Thank LakeAtitlan1
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear LakeAtitlan1, Thank you so much for this review about your experience. It is truly motivating for us to know that you found a safe and renovated hotel once you arrived here. Lately, we have been working hard on renovations and training of our staff to get our hotel on the level of our five star guests, and now with... More 

Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel was much more than anything my family needed, but boy did we love it! The pools, food, and location could not have been better. Breakfast was excellent and the staff were all incredibly friendly. I left my phone in the room, but was going to return after spending 8 days at another location. I called the hotel to... More 

Helpful?
Thank Lisa L
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear Lisa L, Thank you so much for this nice words about our hotel! We can´t wait to welcome you and your family back here. It has been a pleasure for us to host you during your vacation. Please, let us know if you have any special request or need any assistance! We´ll be more than happy to take care... More 

IL
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 1 week ago

Full service American (or Western) style property that will have everyone feeling safe. Nice grounds and pool. One significant downside, and only for some, would be that the location is just outside of the area you want to be in. You can be in that area by car in 4 minutes but you have to take a taxi or car... More 

Helpful?
Thank mlhaa
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear mlhaa, Thank you for choosing to stay with us and for this nice feedback about the Sheraton Grand Rio. We are happy to learn that you felt safe and enjoyed your experience. This is really our main goal. Do not hesitate letting us know if you need any assistance on your future stays. We are looking forward to see... More 

Rio de Janeiro, RJ
1 review
5 of 5 stars Reviewed 1 week ago

Great staff and views We hired a car from the hotel to take us to the top of mountain, the man went above and beyond and went out of way for us to have a great experience. Very curtious and safe driver was waiting at the top of mountain as to when finising our tour waiting patiently for us to... More 

Helpful?
Thank jerryfrakes
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear jerryfrakes, Thank you very much for this nice review! It´s great for us to know that everything went fine with the driver arranged through the hotel and that you enjoyed your experience. Please let us know when you have plans to come back to Rio and we will be pleased to welcome you back! Have a lovely week! Cordially... More 

Atlanta, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

Extremely wonderful and professional staff from check-in, bellman, bar (inside and outside), and housekeeping. We used the Starwood Gold check-in on 26th floor. Wonderful experience. Pool area and related venues were very nice. The French restaurant on top floor was fantastic...also use for breakfast if you can. Frog legs were superb. Awesome martini at the lobby bar--who would have thought.... More 

Helpful?
Thank lovetotravel30327
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear lovetotravel30327, Thank you so much for this wonderful comment and for choosing to stay with us. We are pleased and happy with your words and to know that we were able to provide with a great experience! We are looking forward to welcome you back! Cordially yours, Isabel Soares dos Santos More 

Montevideo, Uruguay
Level Contributor
10 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We had a wonderful stay at this hotel. We totally enjoyed the brand-new pool and jacuzzi. The restaurant staff (Maria Elena, Marcela, Vinicius, Casio and the rest) were very warm and made sure we enjoyed all our meals. We highly recommend the Saturday (Brazilian food) and Sunday (fresh seafood) buffets.

Helpful?
Thank azperez
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear azperez2733, Thank you so much for this nice comment and for your compliments to our staff. All the people involved were already thanked and congratulated for the outstanding work done. We are looking forward to welcome you back and we are entirely at your disposal. Have a lovely week ahead. Cordially yours, Isabel Soares dos Santos More 

CA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

I really enjoyed my stay at the Sheraton. The pool was one if my favorite amenities. They have a tennis court on sight as well. The gym was exceptional and you can also sign up for groups or to work with a trainer. There was a gift shop on the lower level. Very tasty restaurants and also a bus stop... More 

Helpful?
Thank BRANDI N
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear BRANDI N, Thank you for your nice words about our hotel and for choosing to stay with us on your recent trip to Rio. Also, we appreciate you sharing the details of your experience that will certainly help other travelers. We are glad to know that we could provide you with an enjoyable stay, especially with the help of... More 

London, United Kingdom
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

It delivers what you expect. The staff is very accommodating, food is good and fresh and various restaurants at the hotel give you a panel of choices. Football court. Basketball court. Tennis court. 2 swimming pool and beach accessible from the hotel. Recommendation, please use the taxi of the hotel for ANYTHING!! It is Safer than the local taxis. (Recommendation... More 

Helpful?
Thank Arnie A
Isabel S, Quality Manager at Sheraton Grand Rio Hotel & Resort, responded to this review

Dear Arnie A, First of all, thank you for choosing to stay with us and for taking your time on this helpful feedback! We are happy to know that we could deliver what you expected and you found our staff very accommodating. Also, thank you for the recommendations to the other travelers. We hope to be able to welcome you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Food & drink at the hotel
No photo provided
Restaurante Casarao
Cuisines: Steakhouse, Brazilian, South American
Things to do
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Hot Tub
  • Pool
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This exclusive and recently renovated 5-star oceanfront resort sits on trendy Leblon Beach, in Rio's South Zone. Guests at Sheraton Grand Rio can enjoy a complete leisure area including 2 pools*, a tennis court and tasty gastronomic options. They can also play golf in Gávea Golf Club, use the well-equipped gym or relax on the newly-launched Shine Spa. For sightseeing, the iconic Christ the Redeemer is 10 km away. In the pool area, Sheraton Grand Rio offers Casarão Steakhouse, which serves grilled recipes and a delightful buffet. Guests can also enjoy Bene Restaurant, which serves Italian food and Dry Martini Bar by Javier de Las Muelas, the latest, modern and innovative bar. The Casa da Cachaça, at the pool area, offers sophisticated snacks, specialty caipirinhas and classic cocktails. On the 26th floor, guests will also find L'Etoile, a French cuisine restaurant with panoramic sea views. The luxurious renovated rooms at Sheraton Grand Rio are spacious, with modern décor and contemporary furnishings. All have air conditioning and a private balcony with stunning beach views. Leblon Beach is 1 km away and Tijuca Forest National Park is 3.4 km away. Sheraton Rio is 16 km from Santos Dumont Airport. An airport shuttle service can be arranged. ... more   less 

Additional Information about Sheraton Grand Rio Hotel & Resort

Address: Avenida Niemeyer, 121, Rio de Janeiro, State of Rio de Janeiro 22450-220, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro
Price Range: $222 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Rio Hotel & Resort 5*
Number of rooms: 538
Reservation Options:
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Also Known As:
Sheraton Rio Hotel Rio De Janeiro
Sheraton Rio Hotel And Resort
Sheraton Rio De Janeiro
Rio De Janeiro Sheraton
Sheraton Grand Rio Hotel & Resort Rio De Janeiro, Brazil
Hotel Style:
#4 Business Hotel in Rio de Janeiro
#7 Romantic Hotel in Rio de Janeiro
#8 Spa Hotel in Rio de Janeiro
#11 On the Beach Hotel in Rio de Janeiro
#14 Luxury Hotel in Rio de Janeiro
#19 Family Hotel in Rio de Janeiro
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