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Sheraton Grand Rio Hotel & Resort

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Avenida Niemeyer, 121, Rio de Janeiro, State of Rio de Janeiro 22450-220 Brazil
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (2143)
Room & Suite (526)
Pool & Beach (291)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Grand Rio Hotel & Resort
Updated 08/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#46 of 324 hotels in Rio de Janeiro
Location
Cleanliness
Service
Value
Travelers' Choice
Sheraton Grand Rio Hotel & Resort is an exclusive and recently renovated 5-star oceanfront resort sitting on trendy Leblon Beach, in Rio's South Zone. Guests of our hotel in Rio de Janeiro, Brazil enjoy a complete leisure area including 2 pools, a tennis court and tasty gastronomic options. They can also play golf in Gávea Golf Club, use the well-equipped gym or relax on the newly-launched Shine Spa. For sightseeing, the iconic Christ the Redeemer is 10 km away. On the 26th floor, guests will also find L'Etoile, a French cuisine restaurant with panoramic sea views. The luxurious renovated rooms at Sheraton Grand Rio Hotel & Resort are spacious, with modern décor and contemporary furnishings. All have air conditioning and a private balcony with stunning beach views. Leblon Beach is 1 km away and Tijuca Forest National Park is 3.4 km away. Sheraton Grand Rio Hotel & Resort is 16 km from Santos Dumont Airport. An airport shuttle service can be arranged.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Wifi
Hot tub
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Rooftop bar
Tennis court
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Shuttle bus service
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Great View
Languages Spoken
Spanish, Portuguese

Location

Full view
77Somewhat walkable
Grade: 77 out of 100
14Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
2270Reviews131Q+A100Room tips
Traveler rating
  • 1,236
  • 691
  • 184
  • 81
  • 78
Time of year
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Popular mentions
Travis F wrote a review Yesterday
San Francisco, California1 contribution
This is my second time staying at the property. I really want to thank Daniele Resende for being incredibly helpful with my inquiries in advance of the stay, to the team working in the interim club lounge, and the folks responding to service requests during my stay in a timely and helpful manner. It was a wonderful visit and I look forward to returning soon.
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Date of stay: May 2021
Value
Location
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cesar G wrote a review Apr 2021
2 contributions
I was very happy and satisfied with the service of this hotel . My first time in rio was better than expected +thanks to the hard work knowledge and professional friendly environment created by Carolina from Chile at the restaurant in the pool . She was kind, respectful,professional * spoke 3 different languages and knew about the drinks the food and made us feel at home away from home . Along with her coworkers from Paraguay and fortaleza. A great team work effort all around . I’ll definitely recommend this place to my friends and family and I’ll comeback for more good times drinks by the pool with the amazing breeze and friendly environment. Thanks 🙏 by cesar from New York City
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Date of stay: April 2021Trip type: Traveled solo
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Response from Daniele Resende, Other at Sheraton Grand Rio Hotel & Resort
Responded 3 weeks ago
Dear Cesar, We would like to thank you for the preference and we are very happy to have you here at the Sheraton Grand Rio! We are glad to know that we exceeded your expectations and that you had an incredible experience with our associates. Here at our hotel we do our best to insure you have a great experience and we will complement Carolina for providing it for you. Hope to welcome you once again in our hotel soon. Kind regards, Daniele Resende Groups and Events Coordinator.
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Roberto C wrote a review Apr 2021
1 contribution
The employees at the Sheraton are great. Everyone is friendly and helpful. Unfortunately the weekend Carioca fare/passes the Sheraton is promoting turns the hotel into Vegas. It is impossible to enjoy the pool or anything else without being overwhelmed by rude people who have no consideration of anyone else. The safety protocols for covid are just a suggestion...the weekend people feel entitled to help themselves to the buffet without gloves and they cut in front of everyone in line. They are rude to the employees and treat them like servants. If you want to have a great place to enjoy through the week, this is it...just beware the weekend! .
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
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Response from Daniele Resende, Other at Sheraton Grand Rio Hotel & Resort
Responded 3 weeks ago
Dear Mr. Robert, Thank you for sharing your sincere comments and for choosing the Sheraton Grand Rio for your recent stay. We want to make it clear that we are complying with all covid-19 security protocols required by local authorities. As for the behavior of the other guests, we apologize, the whole staff is attentive, advising all guests to follow the security protocol against covid-19 to keep the environment safe for everyone. I would like to leave my personal contact if you want to give more details or suggestions. My email is anderson.a.silva@sheraton.com Thank you very much Graciously, Anderson Silva Front Office Supervisor
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Andre Dempsey Pianucci wrote a review Mar 2021
10 contributions2 helpful votes
I have been living at the Sheraton Grand Rio for the last 4 months and the Sheraton Hotels since July when we moved to Brazil. The overall experience has been great. Besides meeting new people, the Sheraton crew has always been the best. It is hard to mention everyone here but I will try as I write this letter! Breakfast Staff - OMG – How can I thank them for all the hard work they do every day! They are all so nice and friendly. Also, they deserve awards for how they handle some guests in the hotel that never use the words “Good Morning,” “Please,” and “Thank you.” They are always attentive and take of everyone with great care and respect. The same goes to the pool crew and bar crew! They don’t have an easy job dealing with vacationers all day long. The night Crew Kudos – for the L’Etoile, Bene, and Casa Cachaca staff. Special thanks to Bene Chef Augustus who made a special dinner for us. It was the best vitelo that I have eaten in a very long time!!!!!!! Thank you to Mariana that is helping with my birthday cake! Anderson the night manager – besides doing a great job taking care of everyone, I think he also works part time as the Sheraton psychologist patiently listening to everyone’s problems! Pablo and Renan with their amazing drinks and bar service! And I could not forget to thank Agnaldo for taking care of happy hour. He is pure joy and happiness – always taking care of everyone and never losing the smile on his face. His smile and friendliness come through even though he’s wearing a mask! Thank you, thank you to everyone here for making us feel at home.
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Date of stay: July 2020
Location
Service
Sleep Quality
Room Tip: All the rooms end in 26 have a bater AC , all the rooms end 23 better view
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1 Helpful vote
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Response from Daniele Resende, Other at Sheraton Grand Rio Hotel & Resort
Responded 3 weeks ago
Dear Mr Andre, First of all, we would like to thank you for choosing to stay at the Sheraton Grand Rio! It's a hornor to be your home here at Rio de Janeiro Providing the highest level of hospitality is our number one priority and are glad to know that our crew has provided it for you! We are very happy to know that we exceeded your expectations at our restaurants Bene, Casa da Cachaça and L'Etoile. Please be sure that we'll extend your compliments to all associates that made the differece in your stay! Thank you once again for the preference! Kind regards, Daniele Resende Groups and Events Coordinator.
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agashishgupta wrote a review Feb 2021
Rio de Janeiro, RJ2 contributions4 helpful votes
Property is dated including the rooms and inside hotel areas. “Mountain View” is actually of a swath of favelas. Outdoor spaces are expansive but unimpressive. Pool is average, no elaborate landscaping, outdoor bar is unappealing. Beach facility is poor with unbelievably cheap, uncomfortable furniture. Breakfast is not great. I did find the staff to be professional. Overall, grossly unbefitting of a 5 star, let alone a Sheraton, and would not stay here again.
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Date of stay: February 2021Trip type: Traveled solo
1 Helpful vote
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Response from Anderson Azevedo, Other at Sheraton Grand Rio Hotel & Resort
Responded Feb 28, 2021
Dear Agashishgupta, Providing the highest level of hospitality is our number one priority and we sincerely apologize for not meeting your expectation. I sincerely hope your recent experience with us will not mar your impression of our resort, I hope you will grant us the opportunity to have you stay with us again here in Rio de Janeiro and welcome you to discuss additional thoughts on your future stay at anderson.azevedo@sheraton.com so I can take care of each detail of your stay. Sincerely, Anderson Azevedo Hotel Manager on Duty
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PRICE RANGE
$131 - $255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton rio hotel rio de janeiro, sheraton rio hotel and resort, sheraton rio de janeiro, rio de janeiro sheraton
LOCATION
BrazilState of Rio de JaneiroRio de JaneiroZona Sul (South Zone) / Leblon
NUMBER OF ROOMS
538
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Frequently Asked Questions about Sheraton Grand Rio Hotel & Resort
Which popular attractions are close to Sheraton Grand Rio Hotel & Resort?
Nearby attractions include Mirante Do Leblon (0.3 miles), Vidigal Beach (0.01 miles), and Trilha do Dois Irmãos (0.07 miles).
What are some of the property amenities at Sheraton Grand Rio Hotel & Resort?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Sheraton Grand Rio Hotel & Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sheraton Grand Rio Hotel & Resort?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Sheraton Grand Rio Hotel & Resort?
Yes, valet parking is available to guests.
What are some restaurants close to Sheraton Grand Rio Hotel & Resort?
Conveniently located restaurants include L'Etoile, Bene, and Restaurante Casa da Cachaça.
Are there opportunities to exercise at Sheraton Grand Rio Hotel & Resort?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Sheraton Grand Rio Hotel & Resort have an airport shuttle?
Yes, Sheraton Grand Rio Hotel & Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Grand Rio Hotel & Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Grand Rio Hotel & Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Sheraton Grand Rio Hotel & Resort?
The staff speaks multiple languages, including Spanish and Portuguese.