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Hilton Rio de Janeiro Copacabana

Avenida Atlantica 1020, Rio de Janeiro, State of Rio de Janeiro 22010-000 Brazil
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Traveler (707)
Room & Suite (513)
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Hotel direct offer!Oferta: Café da manhã incluso | Breakfast Included Offer
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About

#98 of 305 hotels in Rio de Janeiro
Location
4.7
Cleanliness
4.2
Service
4.3
Value
3.8
GreenLeaders Platinum level
Enjoy the best of Rio de Janeiro at Hilton Copacabana. Our hotel offers the largest number of ocean view rooms in the city, two outdoor swimming pools overlooking Copacabana Beach, beach service with exclusive activities to our guests, a wellness Spa, Fitness Center, restaurant and three bars. Relax and enjoy sunset from our rooftop Isabel Lounge while having a drink. For both leisure and corporate guests, we are conveniently located near to most of Rio attractions, close to downtown and airports. Our meeting space offers 36 flexible rooms, perfect for small meetings to large conferences and social events.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Airport transportation
Business Center with Internet Access
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Poolside bar
Rooftop bar
Conference facilities
Banquet room
Meeting rooms
Facial treatments
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Sun terrace
Sun umbrellas
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Minibar
Cable / satellite TV
Flatscreen TV
Telephone
Wardrobe / closet
Iron
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, French, Spanish, Portuguese
Hotel links
Special Offer:Oferta: Café da manhã incluso | Breakfast Included Offer

Location

Avenida Atlantica 1020, Rio de Janeiro, State of Rio de Janeiro 22010-000 Brazil
Name/address in local language
Hilton Rio de Janeiro Copacabana
4.0
558 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Nestled on the iconic Copacabana beach, Hilton Rio de Janeiro Copacabana is lauded for its breathtaking views and prime location. Reviewers have commended the clean, modern accommodations with comfortable beds, though some mention the decor could use a refresh. While the hotel's amenities, including exceptional pools and rooftop vistas, receive high marks, guests have noted that noise can be an issue in rooms. The hotel's service is often praised for the staff's friendliness and efficiency, although there are occasional mentions of housekeeping delays.
Location
Beachfront
Atmosphere
Stylish
Rooms
Dated
Value
Reasonable
Cleanliness
Mixed
Noise level
Noisy
Service
Friendly
Amenities
Outstanding
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558Reviews30Q+A59Room tips
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Sheena M wrote a review Feb 11
CHICAGO, United States2 contributions
This hotel absolutely sucks! Picked it based on star rating but obviously most of the good posts must be sponsored or paid off. Horrific customer service. No response for hours or ignored entirely, good luck getting requests fulfilled. Dirty and outdated, housekeeping does an awful job. The food breakfast and rooms service tastes horrible. Only plus is its next to the beach, even then there's trash and loitering right outside anyway. I'd rather camp on the beach, honestly that's y those people are probably out there instead of staying here. Sadly this can be said of most of the Hilton brand. I usually just move on, but Hilton has been consistently bad so I had to say something . Hilton Copacabana is my last nail in the Hilton coffin. I will pay quadruple or stay home before staying in a Hilton hotel again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
Room Tip: Just avoid avoid avoid. Then avoid again.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Armando S wrote a review Jun 2023
Birmingham, United Kingdom160 contributions
+1
Hotel's Favorite
Wonderful location! Great staff all around especially at breakfast and Alex in front desk. A stone away from Copacabana beach and 20 min walk from Ipanema! All site's to visit can be taking care from the hotel. The hotel itself needs a bit of TLC apart from that great .
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Date of stay: May 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alina Arroyo, Guest Services / Front Office at Hilton Rio de Janeiro Copacabana
Responded Jun 6, 2023
Dear Guest: Thanks for your feedback and the compliments to our staff (specially to Alex!) and location! We are very happy to know that you enjoyed your experience with us and I would like to share that we are already working in the general refurbishment of the building to be 100% up to your expectations. See you next time! Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reservarlden wrote a review Feb 8
London, United Kingdom351 contributions
What a surreal experience this venue was. Firstly there is nothing whatsoever about it which would suggest that it is a 5 Star hotel. This is at max a 3 Star. I have had far better experiences in 3 Star hotels than in this establishment. Upon arrival just before entering the desperately in need of a clean revolving door, a most obnoxious grumpy looking female gave me the look similar to that as if she had just looked under her shoe to discover that she had trodden in some animal faeces. I have never had this obnoxious behaviour at any other Hilton previously. Seconds later after passing through the 1970s style revolving door another employee gave his own look of disgust and disdain complementing his female colleague's. The very busy check-in desk which is far too small to accommodate the number of guests and requests that the establishment is likely to deal with. After surviving this experience and having the breakfast times and location unnecessarily repeated several times the next experience were the lifts which were just around the corner form the reception. Upon entering the lift and using the keycard to reach the correct floor, another three guests then entered and had difficulty in using their keycards to access their separate rooms. The North American guests explained that they were not at all impressed with the hotel and would think again before using the Hilton brand outside of North America. They were not happy that as each of them were staying on different floors, their keycards would only work for their own floors and any guest communal areas causing more discontent. The room located just next to the lifts was like something from a timewarp. The windows probably had not seen any evidence of cleaning in a very long time. As time went on slamming doors from other rooms could be heard along with the constant opening of the lift doors and the differing volumes of conversations from persons exiting the lifts. If you want to show someone under 32 what hotels used to be like this is probably ideal for a historical tour. We are now in 2024 however the lack of available power outlets was poor. Only two located on the opposite side of the room from the bed were available. Bedside was an alarm clock and phone which belonged in a museum along with a filthy lamp that looked well past it's best days. No power sockets next to the bed for any laptop / phone / electrical gadget charging. We are no longer in 1984 where very few power outlets would have been needed. And then we move onto 1999 style internet service. Welcome to the equivalent of 1999 style dial-up. The extremely poor wifi was abysmal and for a 5Star hotel this should not be the case. The wifi was constantly dropping out and was the slowest experienced in any lodging accommodation anywhere in the last decade. The pillows and mattress also felt extremely well worn with likely years' worth of service accommodating guests. If you want 5 Star DO NOT COME HERE. This seems to be some large grotty building that just happens to have the Hilton name attached. The Hilton's own website offer digital key checkin and extra points in their promotion. This is a complete joke as you cannot check in digitally here as passports have to be checked at reception and then you have to collect the keycard relic which obviously restricts your movements around the establishment. Further accommodations in the coming months and years will very likely not have the Hilton brand considered when booking.
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Renato Ohira, Guest Services / Front Office at Hilton Rio de Janeiro Copacabana
Responded 2 weeks ago
Dear Guest First of all, thank you for your time providing this detailed report. We are deeply sorry to learn we were unable to fulfill your expectations during your stay at Hilton Copacabana. Please accept our most sincere apologies. Our renovations plan had to be postponed in 2020 due to Covid pandemic, Hilton HQ is still to approve a new schedule for this much needed refurbishment and we are anxious to have it done, once it will allow us to provide a richer and more satisfactory experience to our guests. High season is always a challenge in Rio, Hilton Copacabana team always look for ways to improve efficiency in peak hours, however we do understand lines and waiting time will occur, despite all our efforts. Your comments generated notifications to Engineering Team, Housekeeping and Front Desk (lack of power outlets/soundproof insulation, old furniture/facilities, service). We are very sorry we were unable to make you feel welcomed and taken care of, this is not typical of our hotel, especially Front Desk, used to work fast and being accommodating at same time. Key cards are programmed to give access to guest's room floor and social areas, as a Security Protocol. Whenever families or groups (friends, co-workers, colleagues) inform us multiple floors access is needed, we are able to program our key cards to work as necessary. Digital key is a feature offered by Hilton in several countries, but due to local regulations, hotels in Brazil cannot implement this service, unfortunately. We appreciate your honest and long review, which gives us the opportunity to rethink our strategies and look for ways to improve services, facilities and procedures, aiming for the best for our guests. We will keep at your entire disposal for further clarification. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paul R wrote a review Feb 7
Cardiff, United Kingdom433 contributions
If you’ve decided to go all the way to Rio, chances are Copacabana Beach will be one of your highlights.. So it makes sense to stay in a hotel right on the beach, so right where the action is. The Hilton has all the brand values of this established international chain - friendly, courteous staff, well appointed rooms, great breakfast and an efficient concierge service. All in all a great base to savour the many pleasures of this wonderful city.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Amber K wrote a review Jan 2024
Atlanta, Georgia1 contribution
If you are African American or Black, do not stay at this location. Before coming to Rio, within our travel group where we are international passistas (Samba Dancers) one of our friends stayed here last year & had a racist encounter with the staff when checking. They thought it was a mistake she was at the hotel because apparently Black people can’t afford to stay in that hotel. In January 2024, our group is back for Carnival , I met up with my former white college friend who is staying with her co-workers who are also white. My-self and my samba sisters were denied entry into the hotel pool which wouldn’t have been a big deal but we saw the staff were letting white people in without asking if they stayed their. I have been staying in Barra de Tijuca, specifically Hotel Nacional. I highly recommend that hotel and area so you do t have to deal with discrimination. And what’s worse is these were Afro-Brazilians who were discriminatory towards us.
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Date of stay: January 2024Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Renato Ohira, Guest Services / Front Office at Hilton Rio de Janeiro Copacabana
Responded 2 weeks ago
Dear Guest Thank you for your time giving us your feedback. We are deeply sorry to learn we were unable to provide a good experience during your stay at Hilton Copacabana. Please accept our apologies. Hilton is 100% antiracist and against any form of prejudice or discrimination. Brazil (and Rio de Janeiro in particular) is known worldwide as a multicultural society, with multiple backgrounds and huge immigrants communities leaving in harmony. Hilton Copacabana is committed to assist our local impoverished community, being 100% antiracist as well. We are sorry if any miscommunication lead you to conclude treatment was different towards your friends. Access to our facilities is granted to our guests only, we do not offer "day pass" or guest's "visitors access" in order to prevent overcrowding and, consequently, a not pleasant experience to our guests. We appreciate your comments and rest assured our Managers were informed about, which gives us the opportunity to reflect about the importance of a Hilton Hotel in Rio de Janeiro social scenery. We will keep at your entire disposal for further clarification. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DrRichardLJones wrote a review Jan 2024
San Francisco, California23 contributions
We enjoyed the experience, but service at this hotel needs considerable work. Struggling with our bags from a van on arrival brought no help from any member of the staff. The concierge had no city maps. We had stayed here before, 27 years prior, when the hotel was the Meridian. Nothing had been done to maintain or upgrade the property since then. We just loved the view and lunch on the 39th floor, overlooking the pool.
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Date of stay: January 2024
Value
Location
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Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Harvey M wrote a review Jan 2024
United Kingdom6 contributions
Beware folks. This not a 5 star hotel. Panhandlers and homeless right across the street. 3 stars at best. The location is in a seedy area. The room we had was poor. Wind noise coming thru the window. They fixed it quickly. Floor was dirty. The clock on the nightstand was filthy and sticky. No washcloth in the bathroom. Furniture old and worn. Room fridge needs defrosting so that you can put something in the freezer. Room service was quick but the order was not correct. Had to scrape off stuff from my burger. Breakfast buffet is a disaster. Chaotic. Can’t find seats. Food terrible and not replenished. Noise from adjacent rooms, doors slamming, people talking in the hallways. Elevators dirty. Save your money. Stay elsewhere.
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Date of stay: January 2024Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Renato Ohira, Guest Services / Front Office at Hilton Rio de Janeiro Copacabana
Responded 4 weeks ago
Dear Guest First of all, thank you for taking the time to provide us with this very detailed evaluation. We are very sorry to learn we were unable to fulfill your expectations during your stay at Hilton Copacabana. Please accept our apologies. Housekeeping, Engineering and Food & Beverage teams were notified about described issues and we asked them to immediately take actions to rectify those issues. We appreciate your honest review, which represents a chance to improve our services and fix our weak points. Copacabana pays a price being a focal area for major events in our city, attracting all sort of people, including the most unfortunate ones. Hilton Copacabana helps local community through social campaigns; however, we are unable to solve Rio de Janeiro's social issues by ourselves, unfortunately. We will keep at your entire disposal for further clarification. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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docarva wrote a review Jan 2024
Mexico City, Mexico208 contributions
Old hotel, old and dirty rooms, noisy, I could hear the elevators from my room. In the morning, I found out that not even a hairdryer the room had! Long cues for checkout. Breakfast is caotic and below average. It is not a Hilton at all. It is like a 3-4 stars hotel. To be forgotten.
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Date of stay: January 2024Trip type: Traveled on business
Room Tip: Avoid rooms next to elevators , you will hear them
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Renato Ohira, Guest Services / Front Office at Hilton Rio de Janeiro Copacabana
Responded 4 weeks ago
Dear Guest Thank you for your time providing us this detailed feedback. We are very sorry to learn we were unable to fulfill your expectations during your stay at Hilton Copacabana. All your comments will be addressed to our departments and they will be asked to look for ways to improve our services and mitigate situations often described in our high season, when we operate at full capacity. We appreciate your honest review, which gives us the opportunity to fix our weak points. We will keep at your entire disposal for further clarification. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PastyPerson wrote a review Jan 2024
Sacramento, California179 contributions
This is a standard Hilton with more security than usual. Honestly, this hotel seemed overpriced when there are other places to stay. The breakfast was extra and not that great, but again, expensive. Concierge services were very good but seemed to be too busy
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Renato Ohira, Guest Services / Front Office at Hilton Rio de Janeiro Copacabana
Responded 4 weeks ago
Dear Guest Thank you for your time providing us with your review. We are glad to know you noticed Security is a very important point in our hotel, due to our location in Copacabana, famous for being the focal area for all major events and celebrations in our city. All prices are more expensive during our high season in Rio in all hotels by the beach, as a seasonal phenomena. Concierge Team will be informed about your considerations and asked to look for ways to improve efficiency. We will keep at your disposal for further clarification. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Garry T wrote a review Jan 2024
Oklahoma City, Oklahoma210 contributions
The 40-story hotel (ground is 0) is across the road from Copacabana Beach and the hotel provides beach access. We stayed in the hotel for two nights in January. We liked the hotel and loved the location. The hotel has two pools, one on the 4th floor, and the other is a rooftop pool/bar. The roof pool seems to attract locals and a reservation is required in the evening. Our room had a safe large enough to hold a 15-inch laptop. Comfortable room on the 36th floor. The only issues: we were told by an employee not to drink the tap water (drink bottled water) and the lack of electrical outlets in the room. The room has outlets for 110 and 220 and are marked with the proper voltage. Both outlets have the unique Brazil socket but can take a European C plug. We needed to unplug the clock so we could charge our phones and tablets.
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Date of stay: January 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Ask for a beach-facing room on a high floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Renato Ohira, Guest Services / Front Office at Hilton Rio de Janeiro Copacabana
Responded 3 weeks ago
Dear Guest Thank you for your time providing us with your review! We are glad to learn we were able to provide a good experience during your stay at Hilton Copacabana. We would like to clarify tap water is potable, but some guests prefer mineral water instead for personal taste. More electrical outlets are included in our renovation plans, postponed since 2020 due to Covid pandemic. We appreciate your comments, which give us the opportunity to include more details to our improvements list. We hope to welcome you back soon! Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$178 - $322 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
windsor atlantica hotel rio de janeiro, iberostar rio de janeiro, iberostar hotel copacabana
FORMERLY KNOWN AS
Windsor Atlantica Hotel
LOCATION
BrazilState of Rio de JaneiroRio de JaneiroZona Sul (South Zone) / Leme / Copacabana
NUMBER OF ROOMS
545
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON RIO DE JANEIRO COPACABANA $191 ($̶3̶7̶2̶) - Updated 2024 Prices & Hotel Reviews - Brazil

Frequently Asked Questions about Hilton Rio de Janeiro Copacabana
Which popular attractions are close to Hilton Rio de Janeiro Copacabana?
Nearby attractions include Voyagez Rio (0.05 miles), Praia do Leme (0.3 miles), and Rio Carnaval Tickets (0.3 miles).
What are some of the property amenities at Hilton Rio de Janeiro Copacabana?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Hilton Rio de Janeiro Copacabana?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hilton Rio de Janeiro Copacabana?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hilton Rio de Janeiro Copacabana?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Rio de Janeiro Copacabana?
Conveniently located restaurants include Joaquina, Pasta e Pallone, and Amir.
Are there opportunities to exercise at Hilton Rio de Janeiro Copacabana?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Hilton Rio de Janeiro Copacabana have airport transportation?
Yes, Hilton Rio de Janeiro Copacabana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Rio de Janeiro Copacabana?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Rio de Janeiro Copacabana offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Rio de Janeiro Copacabana?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.