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Sofitel Rio de Janeiro Copacabana

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Sofitel Rio de Janeiro Copacabana
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2,147 Reviews from our TripAdvisor Community

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Showing 934: English reviews
Lahore, Pakistan
Level Contributor
34 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The hotel is at the beach. Cross the street and you are there. Lots of food around the area too. Rooms are a little compact and god knows what is wrong with the showers. Either it puts out burning hot water or freezing cold. The staff is helpful and friendly. The breakfast menu is good but the hot food selection... More 

Helpful?
Thank Shumail S
Los Angeles, California
Level Contributor
268 reviews
254 hotel reviews
common_n_hotel_reviews_1bd8 229 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I have now stayed at this hotel several times over the past couple of years with mixed results previously. My most recent three night stay over the weekend in June gives hopes that they can really deliver. The front desk manager swiftly checked me in and walked to the room. He showed the location of the temporarily club lounge once... More 

Helpful?
Thank LoyaltyLobby
Sofitel-Rio, General Manager at Sofitel Rio de Janeiro Copacabana, responded to this review

Dear guest, thank you very much for your comments. We are truly happy that your stay met your expectations. Our location and neighbourhood indeed pleases our guests. We are looking forward to receive you again. Sincerely, Philippe Seigle Area General Manager More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location could not be better and that is exactly what you pay for. Get the balcony facing the sea. No point to stay here otherwise. Breakfast overpriced. 100 EURO per day for 4 people. No kettle in room to have tea/coffee facility and not available when asked for. Not helpful at reception bordering on rude. concierge was hit and... More 

Helpful?
Thank Tara N
Sofitel-Rio, General Manager at Sofitel Rio de Janeiro Copacabana, responded to this review

Bonjour, I am deeply saddened by the fact that your stay in our hotel was not up to your standards and it did not meet your expectations. I am truly saddened by the unfortunate experience you had with us. Regarding the breakfast, the concierge and front desk service, be sure that I will pass these comments on to the relevant... More 

Dubai
Level Contributor
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great hotel and great location right between Copacabana and Ipenema. The room had a great view, the staff were friendly. Breakfast outside on the terrace was wonderful. The Horse's Neck bar is the perfect sun downer location.

Review collected in partnership with Sofitel.com

Helpful?
Thank Rudolph V
Sofitel-Rio, General Manager at Sofitel Rio de Janeiro Copacabana, responded to this review

Dear guest, It is a great pleasure to receive your comments. We are very glad that your stay overcame your expectations and that you enjoyed our view over Copacabana Beach, our staff and our rooms. It means that our main purpose was reached, which is to provide a memorable stay to our guests. We hope to see you soon. Kind... More 

Gulf Breeze, Florida
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Located on Copacabana beach you can hear the roar of the ocean from your spacious room. Rooms very clean and has all top amenities. Favorite part was Atlantis restaurant with large terrace by pool for dining overlooking beachfront. Cannot say enough on how pleased I was with staff at Atlantis. Hotel is very beautiful with everything you could ask for.

Helpful?
Thank Perrie R
Sofitel-Rio, General Manager at Sofitel Rio de Janeiro Copacabana, responded to this review

Dear Guest Bonjour, Thank you for taking time to post your comment. We are very glad that you enjoyed our restaurant and view. It is always a pleasure to receive positive feedback and I will be very pleased to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our... More 

A TripAdvisor Member
5 of 5 stars Reviewed June 19, 2016 via mobile

Jacqueline specifically and the rest of the front desk team and concierge were incredible after I was there all the way from New York on a 1 night stay. Passport was lost. They did everything one could do to make the stay as enjoyable as possible and help me with my luggage and check out while I dealt with US... More 

Helpful?
Thank A TripAdvisor Member
Sofitel-Rio, General Manager at Sofitel Rio de Janeiro Copacabana, responded to this review

Dear Guest, bonjour! We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Copacabana. It is always a pleasure to receive positive feedback and I will be very pleased to share your comments with our team, especially with Jacqueline, the front desk and the concierge team who will be very pleased to have been remembered.... More 

Mooloolaba, Australia
1 review
1 of 5 stars Reviewed June 19, 2016

Room was musty, failed to upgrade room and made no knowledge of the club room and failed to supply welcome drink!!!! With only weeks till the Olympics they would need to pick their game up, definitely not Sofitel standard in my eyes. I have never had a negative review on any other Sofitel but in this case it's needed.

Review collected in partnership with Accorhotels.com

Helpful?
Thank stephenkX7237OT
Washington DC
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 18, 2016 via mobile

I stayed in a Prestige Club Suite facing Copacabana with 4 balconies. What an excellent room and hotel! From the moment I checked in till the moment I checked out, the entire staff went out of their way to make my stay pleasurable. Moises the butler for the room provided excellent service and was always willing to help me if... More 

Helpful?
Thank c2u4ze2im
Sofitel-Rio, General Manager at Sofitel Rio de Janeiro Copacabana, responded to this review

Dear Guest, bonjour! We very much appreciate your comments regarding your stay at the Sofitel Rio de Janeiro Copacabana. It is always a pleasure to receive positive feedback and I will be very pleased to share your comments with our team, especially with Moises, Carla and the Club Millésime who will be very pleased to have been remembered. We are... More 

Cleveland, OH
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 14, 2016

Location = Perfect. Easy walking distance from both Ipanema and Copacabana beaches. In fact, as soon as you set foot out the door you’re on Copacabana. Well-appointed lobby with very helpful hotel staff. Everyone’s English was impeccable. There a lovely restaurant with a view of the sea where you breakfast in the morning or can have a cocktail in the... More 

Helpful?
1 Thank uclabruin75
Sofitel-Rio, General Manager at Sofitel Rio de Janeiro Copacabana, responded to this review

Dear guest, thank you for taking time to send us your feedback. We are very glad to know that we met your expectations and that we could provide great moments during your stay. Our location and neighbourhood indeed pleases our guests. It is really rewarding when we please our guests. I will share your comments with our team. I am... More 

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Staying in Copacabana

Neighborhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The location of Sofitel Rio de Janeiro Copacabana is a splendid one. It leaves the guest practically leaning over Copacabana beach – one of the most beautiful beaches in the world. It is beside Ipanema, a charming neighborhood full of attractions, immortalized in a song by Tom Jobim and Vinicius de Moraes, “Garota de Ipanema”.Sofitel Rio de Janeiro Copacabana is considered one of the most prestigious Brazilian luxury hotels, combining French savoir-faire with Carioca charm.Enjoy our comfortable apartments with balconies and the MyBed bed, the executive floor with Club Millésime services – a new concept in personalized service, beach service, two pools and many other facilities, in addition to the award winning cuisine here at Sofitel.Situated near the main business centers in the city, the hotel offers an ample and versatile Convention Center, and also a modern Board Meeting Room, a fully equipped room with a view of Copacabana beach, uniting comfort and personalized services. ... more   less 

Additional Information about Sofitel Rio de Janeiro Copacabana

Address: Av. Atlantica, 4240 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22070-002, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $239 - $380 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Rio de Janeiro Copacabana 5*
Number of rooms: 388
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Also Known As:
Sofitel Rio De Janeiro Copacabana Hotel Rio De Janeiro
Accor Rio De Janeiro
Rio De Janeiro Sofitel
Sofitel Rio De Janeiro Copacabana Brazil
Hotel Style:
#10 Business Hotel in Rio de Janeiro
#12 Spa Hotel in Rio de Janeiro
#15 Romantic Hotel in Rio de Janeiro
#22 Family Hotel in Rio de Janeiro
#23 Luxury Hotel in Rio de Janeiro
#24 On the Beach Hotel in Rio de Janeiro
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