Excellent service and accommodations! Staff very good. Rogerio was very nice! They did everything possible to make out stay perfect! Thank you all! I recommend to stay here! One of the best of Rio!!!!
Best location. Copa/Ipenema. 5 star accomodations. Hotel is very modern, clean. Staff is excellent. Lobby, pools,bars are fancy and high end. Front desk speaks good english. My room was perfect and although I didnt have beach view, I loved the view from the back. My advice, dont pay extra for ocean view. I could see two brothers mtn, city and favelas. It was wonderful. Hot water/ cold AC. I would highly recommend this hotel and stay again... note: I brought Realls with me from my bank in the U.S. worked great for my stay in Rio. But the wait staff here has no idea what to do with paper money so pay your tab at the desk and dont include the breakfast. On the street is better food option.
I've stayed here twice in two years. The hotel is lovely (recently remodeled). The staff and management are incredibly polite and helpful. Best hotel gym I've ever used. Very comfortable beds. I do prefer Ipanema over Copacabana, but this is as close to Ipanema from Copacabana as you can get.
It's my third time staying in a Fairmont hotel, but it wasn't the best, but it wasn't bad either. The hotel is located in a quiet area and has a great view of Copacabana beach and Sugar Loaf. It's a minute walk away from the fort. The breakfast was great; I also enjoyed the infinity pool and a sunrise every morning. There was a lot of miscommunication because most of the staff members think they speak English, but they don't. I asked a concierge to find me a Samba dance show, and he sent me to a night club with Samba music, no dance show. I had a problem with the phone in the room, so every time I had a question, it took me some effort to connect with a concierge who had to transfer me to the right people and we often got disconnected. Other than that, my stay was nice.
A true 5 star hotel with best possible location and great staff. Rooms are awesome with see view and the GM of the hotel Mr. Netto is a world class leader running an excellent team. You will love this hotel and enjoy the best experience I would choose it again and again
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing