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JW Marriott Hotel Rio de Janeiro

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1,931 Reviews from our TripAdvisor Community

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Showing 1,275: English reviews
Reviewed yesterday NEWvia mobile

Restaurant very good service The food very good. Restaurant Terraneo Arthur and Fabiano very nice waiters People nice The hotel need buy new mattress Very good location The lobby bar very good service Very beautiful City

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Helpful?
Thank Telly L
Magden, Switzerland
Reviewed 3 days ago NEWvia mobile

Hotel directly on the famous Copacabana beach. Perfectly situated to discover Copacabana or Ipanema in a walk and countless other attractions of Rio by taxi. Rooms as you expect for a Marriott Hotel, many without view on the beach. Rooftop pool and bar with great view over Copacabana. Mix of tourists, businessguest and airline staff. Exchange office with good rates...

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Helpful?
Thank marcroniger
Paris, France
Reviewed 6 days ago NEW

I stayed here for three days in September while visiting Rio. I wanted to escape Recife in the North for a while and visit Rio as it was always a dream of mine. The staff at the hotel are very friendly and helpful. For those who don't speak Portuguese, it's not a problem as everyone spoke English. The rooms are...

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Helpful?
Thank CDN_GUY_40
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear CDN_GUY_40, We are glad that you enjoyed the JW Marriott Rio de Janeiro experience. It is really rewarding to read a comment like yours. I am glad that our staff, services and facilities made your stay more comfortable. I am going to share your comments with all JW team. We are counting down the days to host you again...

Singapore, Singapore
Reviewed 1 week ago via mobile

The Marriott group should not let the owners of this hotel get away with calling this property a JW. While having a great location on Avenida Atlantica, the rooms (décor, furniture) are badly in need of a major refurb, the bathroom amenities are minimal and basic, and the public areas terribly dated. We had lunch at the lobby café. Service...

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Helpful?
1Thank Lam N
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Lam N, Thank you for taking your time to write about the JW Marriott Rio de Janeiro. We know JW Marriott properties are really renowned and truly appreciated. I am very sorry that your room and our public areas didn’t reach your expectation and you did not have the experience we usually deliver. Please, accept our sincere apology. Although,...

Reviewed 1 week ago via mobile

Loved my time at this hotel. It's conveniently located on Copacabana Beach. I had great food and the staff was awesome. I worked out at the top of the hotel on a cold day with a great view. You can always rely of JW Marriott to keep their standards high. I can't wait to go back. Orville O. Dunk, Esq.

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Helpful?
Thank Orville D
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Orville D, We are happy that you took your time to write about our hotel. It is very nice to know that our privileged location, our facilities and staff made your experience at the JW Marriott Rio even better. Our main purpose is to provide the best service to our guests. On your next stay try to have a...

West Hyattsville, Maryland
Reviewed 1 week ago

Patronize the restaurant for breakfast on 12/25/2016, and was immediately recognized by Vagner, as a repeat guest. Vagner always greets my friends and I with a great smile, and genuine happiness to see us. The excellent service he provides not only to my friends and I, can be seen with everyone he encounters. Great Job Vagner, and have a Happy...

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Helpful?
Thank William D
Kuala Lumpur, Malaysia
Reviewed 1 week ago

I rate hotels based on their own claims (in this case, the JW Marriott Rio de Janeiro self-professes to offer 'true luxury') and brand expectation. As a luxury brand, unfortunately the JW Marriott Rio de Janeiro has not lived up to it's billing. The hotel is very old - and the design, with most rooms facing a bland atrium, clearly...

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Helpful?
Thank WilliamNg111
JW_Marriott_RJ, Gerente at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear WilliamNg111, We know JW Marriott properties are truly appreciated and guests have a high expectation about our hotels. I am very sorry that we didn’t reach your expectation and consequently, you did not have the deserved experience. Please, accept our sincere apology. Although, I'm glad to know you enjoyed the service provided by our team, especially by the concierge...

Monticello, Minnesota
Reviewed 1 week ago

As typical of the JW series, this hotel was quaint meaning smaller, but decorated beautifully for the holiday. Nice small main level bar, rooms were decorated with whimsy and had some interesting and unique artwork. Advanced business center and great guest services for when we went to a soccer game. There is a private strip of beach in front of...

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Helpful?
Thank brookvillejill
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear brookvillejill, Thank you for sharing your comments about our hotel. We are happy that our hotel responded to your expectation, but sad that Rio didn't. I kindly recommend you to, on a future visit, ask for our concierge to give you tips and book the best tours and places for you to go. Although your recent visit didn’t make...

United States
Reviewed 2 weeks ago

This was my first time to Rio and at a JW Mariott, neither disappointed. The location is superb, right in the middle of Copacabana. The staff are very helpful, particularly Afonoso, who is a Chef Concierge (like having a PhD in concierge services). Afonoso provided excellent recommendations for the best way to visit Christ the Redeemer and got us the...

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Helpful?
Thank Jade98
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Jade98, You can't imagine how happy we are to know that you enjoyed the experience of being at the JW Marriott Rio de Janeiro! We are glad to have associates like Afonso that goes out of their way to make our gust's stay even better. I am sure he will love to hear your kind words. We are glad...

Reviewed 2 weeks ago

Stayed over the new years in Rio. Marriott offered excellent room and check in services. Specially the breakfast waiters - Arthur and Ribeiro who were extremely friendly and helpful. Centrally located, a must stay in place.

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Helpful?
Thank Adarsh A
JW_Marriott_RJ, Front Office Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Adarsh A, Thank you very much for sharing this kind words about our hotel. Is a great honer to receive comments like yours, as our main goal is to provide a high quality service to our guests. We are so lucky to have Arthur and Ribeiro in our team, I will personally share your comments with them. Once again...

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Staying in Copacabana

Neighborhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The extraordinary JW Marriott Hotel Rio de Janeiro hotel offers seamless commuting to the city's best attractions, including Sugarloaf Mountain, Christ the Redeemer and a variety of nightlife, restaurants and golf courses. The world-famous Copacabana beach is just steps away from our doors, and Rio de Janeiro-Galeão International Airport is less than 10 miles away. Outdoor enthusiasts will appreciate our proximity to exciting activities like rock climbing, surfing and sailing. Guest rooms at our JW Marriott feature elegant decor, plush bedding, marble bathrooms and LCD TVs with international cable. ... more   less 

Additional Information about JW Marriott Hotel Rio de Janeiro

Address: Avenida Atlantica, 2600 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22041-001, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $228 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Rio de Janeiro 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Jw Marriott Rio De Janeiro
Marriott Rio De Janeiro
Rio De Janeiro Marriott
JW Marriott Hotel Rio De Janeiro Brazil
Hotel Style:
#3 Family Hotel in Rio de Janeiro
#5 Business Hotel in Rio de Janeiro
#8 Romantic Hotel in Rio de Janeiro
#10 Green Hotel in Rio de Janeiro
#11 On the Beach Hotel in Rio de Janeiro
#13 Luxury Hotel in Rio de Janeiro
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Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Hotel Rio de Janeiro staff and other travelers.
31 questions
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Questions? Get answers from JW Marriott Hotel Rio de Janeiro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Beach facing is the best...but expensive......”
 of 5 bubbles CDN_GUY_40, 6 days ago | Read review
“Ask for ocean view room”
 of 5 bubbles WilliamNg111, 1 week ago | Read review
“Rooms with an ocean view are the best”
 of 5 bubbles Jade98, 2 weeks ago | Read review
“Ocean views are nice, but more expensive.”
 of 5 bubbles TonyO999, 2 weeks ago | Read review
“The best rooms are the ones facing the beach, but then again, you have the rooftop bar that has an amazing view.”
 of 5 bubbles , 2 weeks ago | Read review
5 of 5
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