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JW Marriott Hotel Rio de Janeiro

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1,779 Reviews from our TripAdvisor Community

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Showing 1,183: English reviews
London, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed today NEW

Stayed there for 5 nights and due to a variety of reasons they were split between a room overlooking the beach and one overlooking the atrium. While both are perfectly fine, the ones overlooking Copacabana are definitely better - it was amazing waking up with the sunrise over Sugarloaf Mountain. The lounge offers eually great views and the spread is... More 

Helpful?
Thank Lubomir A
London, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

It can't be easy to cope with the hundreds of guests and long, long hours produced by the Olympic Games but the team in the Marriott managed brilliantly and never showed any sign of buckling under the pressure. It seems invidious to pick out one person for particular praise when everyone I met in all departments was so helpful, friendly... More 

Helpful?
Thank James G
Abu Dhabi, United Arab Emirates
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

Room was dirty, Replenishment of bathroom supplies was not forthcoming nor was the supposed free waters for the room. After repeated requests and even having to send e-mails, eventually after the third day of a 7 day stay the supplies started being replenished. Also the room was then cleaned properly. Although the staff are all smiles, it seems that behind... More 

Helpful?
1 Thank darrylmb
2 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

After my last review Marriott made changers to their menu. They now have 3 soups which are delicious as well as more American Foods. Youseff and Alberto are the two best bartenders in all Rio. Alexandre and Monica the new waitress are great as well. The Mariott treats me as family even though I wasn't staying with them. I would... More 

Helpful?
Thank James J
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear James J, Thank you for taking your time to send us these lovely words about your experience at JW Marriott Rio de Janeiro. We are more than happy to learn that our staff delivered you the high quality service that you deserve. I will send your compliments personally to Alberto, Youssef, Alexandre and Monica! Sincerely, Mariela Mendoza Front Office... More 

Doha, Qatar
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is beautiful, the food is good, the rooms are gorgeous and the staff if amazing! The rooms have all the facilities needed. I stayed in a suite with a guest bathroom living area, walk in closet and all the amenties you need. The staff are super helfpul and very cheerful. The location is rigth on Copacapana. The service... More 

Helpful?
Thank Sara N
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Sara N, Thank you for taking your time to write us this lovely comment about your experience at JW Marriott Rio de Janeiro. Needless to say that is a great source of pride to learn from you that your stay was nothing less than perfect. We are glad to hear that you enjoyed our service and location! We hope... More 

Vail
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stay for three nights in July 2016. Hotel was clean but could use some updating. I eat multiple times at the hotel. Would recommend the breakfast. The food was excellent for hotel breakfast buffets and the service was amazing. My waiters were very attentive and would engage in conversation. Meals at the hotel lobby bar were reasonably priced and the... More 

Helpful?
1 Thank 658matthewn
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear 658matthewn, First of all I would like thank you for taking your time to share your feedback about your recent stay in our Hotel. We are glad to hear that you enjoyed our service and breakfast! We hope to host you many other times and deliver the high quality service that you deserve. Sincerely, Mariela Mendoza Front Office Manager More 

Prato, Italy
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've been in this hotel more than once during my trips to Rio. It has rooms with ocean view (expensive) and with internal view (more affordable). It is very clean and elegant, staff is nice, breakfast is really good. I've noticed it has became more expensive during the years, more than similar hotels in Copa.

Helpful?
Thank Marco P
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Marco P, First of all I would like thank you for taking your time to share your feedback about your recent stay in our Hotel. We are glad to hear that you enjoyed our service and breakfast! We hope to host you many other times and deliver the high quality service that you deserve. Sincerely, Mariela Mendoza Front Office... More 

Houston, Texas
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

Just came back from visiting Rio de Janeiro with 3 of my girlfriends. From check-in through check-out, the staff at the JW Marriott was superb! We reserved two rooms - connecting. Staff provided water, plug converters (although not needed for US plugs) and lots of helpful directions. Breakfast was also delicious and plentiful. Lastly, this hotel is in a great... More 

Helpful?
Thank Tanisha H
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Tanisha H, Thank you for taking your time to write us this lovely comment about your experience at JW Marriott Rio de Janeiro. Needless to say that is a great source of pride to learn from you that your stay was nothing less than perfect. We are glad to hear that you enjoyed our service and location! We hope... More 

Khobar
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel look like courtyard hotels no JW Hotels!! The hotel location in middle of Copacabana beach. Friendly staff from the reception to the room service specially the concierge team. Small rooms but clean, poor swimming pool. The breakfast was under average. The hotel for business more than holiday.

Helpful?
Thank BanderZz
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear BanderZz, Thank you for taking the time to share your recent experience at the JW Marriott Hotel Rio de Janeiro with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the... More 

Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

First time in Brazil! The hotel’s in a prime location with breathtaking ocean views. It’s the staff though that will make your stay fabulous! I'm one to acknowledge good service when I get it. So here you go... BELLMAN: Thumbs up to Elinaldo and Antonio who were very courteous and welcoming. Thanks for going the extra mile! CONCIERGE: Carmen and... More 

Helpful?
1 Thank susanrafiki
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear susanrafiki, Thank you for taking your time to write us this lovely comment about your experience at JW Marriott Rio de Janeiro. Needless to say that is a great source of pride to learn from you that your stay was nothing less than perfect. We are glad to hear that you enjoyed our service and location! As we are... More 

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Staying in Copacabana

Neighborhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience endless celebration at the luxurious JW Marriott Hotel Rio de Janeiro. Our extraordinary Rio hotel offers easy access to the city's best attractions, including Sugarloaf Mountain, Christ the Redeemer and a variety of nightlife, restaurants and golf courses. The world-famous Copacabana beach is just steps away from our doors, and Rio de Janeiro-Galeão International Airport is less than 10 miles away. Outdoor enthusiasts will appreciate our proximity to exciting activities like rock climbing, surfing and sailing. Guest rooms at our JW Marriott feature elegant decor, plush bedding, marble bathrooms and LCD TVs with international cable. After an exhilarating day at the beach, visit our state-of-the-art fitness center, sparkling rooftop pool or one of our two massage rooms. Our hotel in Rio also offers irresistible on-site dining and more than 7,000 square feet of stylish space for memorable weddings, receptions, banquets and conferences. Book your stay at our spectacular Rio de Janeiro hotel today! ... more   less 

Additional Information about JW Marriott Hotel Rio de Janeiro

Address: Avenida Atlantica, 2600 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22041-001, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $269 - $452 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Rio de Janeiro 5*
Number of rooms: 245
Reservation Options:
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Also Known As:
Jw Marriott Rio De Janeiro
Marriott Rio De Janeiro
Rio De Janeiro Marriott
JW Marriott Hotel Rio De Janeiro Brazil
Hotel Style:
#3 Family Hotel in Rio de Janeiro
#5 Business Hotel in Rio de Janeiro
#8 Romantic Hotel in Rio de Janeiro
#10 On the Beach Hotel in Rio de Janeiro
#10 Green Hotel in Rio de Janeiro
#14 Luxury Hotel in Rio de Janeiro
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