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JW Marriott Hotel Rio de Janeiro

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1,890 Reviews from our TripAdvisor Community

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Showing 1,246: English reviews
Washington DC, District of Columbia
Reviewed 2 days ago NEW

My wife and I recently celebrated our honeymoon and spent 5 nights here. I have been a Marriott Rewards member from nearly 10 years and booked a room with points and let them know that this was my honeymoon. To my surprise, when we checked in, we were upgraded to an Ocean View room on an upper level. Not only...

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Helpful?
Thank mike_mendoza01
Reviewed 4 days ago NEWvia mobile

One of the best stays I've had at a Marriott, and I spend about 40-60 nights per year in various Marriotts around the world. Carlos and the rest of the restaurant & executive lounge staff were friendly and went out of their way multiple times to make our stay comfortable. The front desk staff were exceptional as well. Will definitely...

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Helpful?
Thank Chris S
Reviewed 6 days ago NEWvia mobile

I spent the evening at the rooftop bar and had a blast with the bartender Alexander. He spoke very good English and was obviously a professional at producing Brazil's signature cocktail, the caipirinha. One can hear the sound of the ocean if you move a little closer to the banister. Overall, it was an experience I will cherish forever. I...

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Helpful?
Thank David H
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear David, You can't imagine how happy we are to know that you liked of our hotel. We are glad that our property was meaningful to your trip. Our rooftop view is really breathtaking, isn't it? I will share your comment with Alexandre hoping that one day we can host you again. Best Regards, Lis Gatti Food & Beverage Manager

Arizona
Reviewed 6 days ago NEW

Friendly staff, willing to be as helpful and accommodating as possible. Other than that, a less than mediocre experience for a high price: $350 plus $50 in taxes (one night, without breakfast or any other added services). The hotel is old and needs a total makeover, it is surprising Marriott wants to have its name associated with it. The worst...

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Helpful?
Thank hrys707
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear hrys707, Thank you very much for taking the time to provide feedback and advice from your recent visit to Rio de Janeiro. I am very sorry that we didn’t reach your expectations, and consequently you did not have the experience up to your expectations. As a JW Marriott hotel, our goal is to provide the highest quality accommodations and...

Tulsa, Oklahoma
Reviewed 1 week ago via mobile

If you are a Marriott loyalist like I am, you will be deeply disappointed by this property. I have stayed at JW Marriott locations across the world, and this location just does not live up to the high level of service you come to expect from a JW property, and the property itself shows its age. The warmth and feeling...

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Helpful?
Thank lcamarena5
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear lcamarena5, We are sorry our property didn’t reach your expectations and I will share all your comments and opinions with our team. I would like to thank you for taking your time to review about JW Marriott Rio de Janeiro. We know JW Marriott properties are truly appreciated around the world and guests have a high expectation about our...

Dallas, Texas
Reviewed 1 week ago

We spent 3 days here while sightseeing and could not have been more impressed. The staff and hotel property were excellent and the views of Copacabana Beach and the surrounding area were stunning, from our room and especially the rooftop bar. The concierge prearranged for our airport transportation, a private guide for a tour of the city and outstanding recommendations...

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Helpful?
Thank MikeandBrendaR
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear MikeandBrendaR, I am so glad to know you had the opportunity to enjoy the most of our amazing location in the heart of Copacabana Beach and our Concierge team was responsible to make your trip even more memorable. You can be sure I am going to share your feedback with the team! Thank you very much, we definitely can't...

Reviewed 2 weeks ago

JW Marriot went beyond our expectations to bring us a fantastic stay in our first time in Rio. especially Susana at the executive lounge was beyond helpful and truly a friend a Rio. Please send our regards to her and we hope to see you again in our next trip to Rio. Att, Silvestre Compres

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Helpful?
Thank Tony C
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Tony C, We are glad our staff went beyond your expectations and you had fantastic moments with us! You can be assured I am going to thank Susana personally. We definitely can't wait to have you with us soon. Best Regards, Mariela Mendoza Front Office Manager

Split, Croatia
Reviewed 2 weeks ago via mobile

The hotel is very well located and by it I don't only mean it is in the midle of Copacabana but it is also close to other Copacabana shops and restaurants (I realy recomend a very nice and afortable local restaurant just around the corner named Rian). Neghbourhood is calm and feels secure to walk around. Hotel is very nice...

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Helpful?
Thank Padova1994
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Padova1994, It's so grateful to read such a valuable review like yours. We appreciate so much your kind words about out staff. They really have the spirit to serve that JW Marriott cares so much. We can't wait to have you here with us again soon. Best Regards, Mariela Mendoza, Front Office Manager

Anchorage, Alaska
Reviewed 2 weeks ago via mobile

Centrally located in Copacabana! You can easily walk surrounding shops and restaurants, Ipanema beach and R. Freitas lagoon; 30-minute drive to downtown, Corcovado, Sugar Loaf, Santa Teresa and airport. Beach service was excellent! Kleitom was very attentive and courteous. We got nice reclining seats and clean towels, plus waiting services for drinks! Pool service was awesome too. Alex makes great...

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Helpful?
Thank JSJAK907
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear JSJAK907, We are glad you enjoyed your stay at our hotel, and had the opportunity to delight yourself with amazing view of Copacabana Beach. As you said our concierge team helped you enjoy the best of the wonderful city, you can be assured I'm going to thank each one of them personally, and also Kleiton, Felipe and Alex. During...

Reviewed 2 weeks ago via mobile

Words can not begin to describe my stay here. As a platinum member with Marriott, I'm used to great treatment, yet I've never felt so much love from a hotel as I did here! As a surprise to my girlfriend I planned on proposing to her in the hotel. I worked with the concierge and they went ABOVE & BEYOND...

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Helpful?
Thank Joseph T
JW_Marriott_RJ, Manager at JW Marriott Hotel Rio de Janeiro, responded to this review

Dear Joseph T, What a great moment i had here reading the amazing story of your proposal! One of the things I like to to the most is to know our team exceeded our guests expectations. Here in JW Marriott Rio de Janeiro, we are very proud of turning our guests stay into unforgettable memories. I'd like to thank you...

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Staying in Copacabana

Neighborhood Profile
Copacabana
The rowdy Copacabana is one of the most traditional and old areas from Rio de Janeiro. This neighbourhood is a blend of Brazilian soul - crowded, rowdy and traditional. This neighbourhood has a bit of everything: bars with music, pubs, street fairs, chaotic streets, and many shops. All these things and more live side-by-side. There are options for all price points and tastes. However, the most powerful draw in Copacabana is still the fantastic view of the coast and the incredible beaches.
Explore this neighborhood
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The extraordinary JW Marriott Hotel Rio de Janeiro hotel offers seamless commuting to the city's best attractions, including Sugarloaf Mountain, Christ the Redeemer and a variety of nightlife, restaurants and golf courses. The world-famous Copacabana beach is just steps away from our doors, and Rio de Janeiro-Galeão International Airport is less than 10 miles away. Outdoor enthusiasts will appreciate our proximity to exciting activities like rock climbing, surfing and sailing. Guest rooms at our JW Marriott feature elegant decor, plush bedding, marble bathrooms and LCD TVs with international cable. ... more   less 

Additional Information about JW Marriott Hotel Rio de Janeiro

Address: Avenida Atlantica, 2600 | Copacabana, Rio de Janeiro, State of Rio de Janeiro 22041-001, Brazil
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Copacabana
Price Range: $155 - $621 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Rio de Janeiro 5*
Number of rooms: 245
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Marriott, Booking.com, Travelocity, Odigeo and Jetsetter so you can book your JW Marriott Hotel Rio de Janeiro reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Rio De Janeiro
Marriott Rio De Janeiro
Rio De Janeiro Marriott
JW Marriott Hotel Rio De Janeiro Brazil
Hotel Style:
#3 Family Hotel in Rio de Janeiro
#5 Business Hotel in Rio de Janeiro
#8 Romantic Hotel in Rio de Janeiro
#9 On the Beach Hotel in Rio de Janeiro
#10 Green Hotel in Rio de Janeiro
#12 Luxury Hotel in Rio de Janeiro
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Questions & Answers

Here's what travelers have asked, with answers from JW Marriott Hotel Rio de Janeiro staff and other travelers.
28 questions
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Questions? Get answers from JW Marriott Hotel Rio de Janeiro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean view rooms are the way to go!”
 of 5 bubbles mike_mendoza01, 2 days ago | Read review
“Beware that there is a major street right between the hotel and the ocean, so it can be noisy if you have a lower floor room.”
  • One small uncomfortable armchair. If you have a guest, he/she needs to sit on the bed or desk ch
  • The ocean view is nothing to talk about. No balcony. No quietness, major street right below
  • A general view of the whole room
  • The main furniture in the room... Ikea quality level.
  • Small window, cheap curtains, no view of the ocean unless you literally stand by the window
  • Poor desk designand quality, chair barely moving and not confortable
 of 5 bubbles hrys707, 6 days ago | Read review
“The rooms facing the beach on a higher floor are outstanding.”
 of 5 bubbles MikeandBrendaR, 1 week ago | Read review
“Request a room with a view even if it costs more”
 of 5 bubbles 100by40, 3 weeks ago | Read review
“I stayed on 7th floor, seaview”
 of 5 bubbles , 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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