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Santa Teresa Hotel RJ MGallery By Sofitel

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Santa Teresa Hotel RJ MGallery By Sofitel
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991 Reviews from our TripAdvisor Community

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Showing 478: English reviews
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We had the most wonderful stay at this hotel. A slice of pure paradise in Rio, tranquil, quiet and beautifully designed. Great food and the bar is brilliant. A spa, a pool with a killer view and elegant, understated chic throughout. We absolutely loved it. Very happy memories.

Helpful?
Thank Cathy M
SMenou, Gerente geral at Santa Teresa Hotel RJ MGallery By Sofitel, responded to this review

Dear Cathy, Thank you very much for sending us your feedback regarding your stay with us at Hotel Santa Teresa M Gallery by Sofitel. We work hard to offer to our guests exactly what you described, a quiet, elegant atmosphere with rich decoration, beautiful nature and a stuning view from Rio's bay and its surroundings. We are also glad you... More 

New York City, New York
1 review
5 of 5 stars Reviewed 1 week ago

Having traveled to many parts of the world and having had the pleasure of staying in some top hotels, I am happy to say that this is a gem of a boutique hotel in a beautiful city and look forward to returning.

Review collected in partnership with this hotel

Helpful?
Thank philippe_bennett8254
SMenou, Gerente geral at Santa Teresa Hotel RJ MGallery By Sofitel, responded to this review

Dear Mr. Bennett, Thank you so much for sharing with us your experience at our Hotel Santa Teresa M Gallery by Sofitel, it's a pleasure for us to receive our guests here and receiving your feedback is a great way for us to always increase our services. Thank you so much again and we hope to see you again soon!... More 

Stamford, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The Santa Teresa oozes style and serenity - perfectly situated, you feel totally cocooned when you are inside. Breakfast and sitting by the pool are especially memorable experiences. Any questions were quickly answered and getting us to the airport in the middle of the night was no problem.

Review collected in partnership with this hotel

Helpful?
Thank Nicholas R
SMenou, Gerente geral at Santa Teresa Hotel RJ MGallery By Sofitel, responded to this review

Dear Mr Nicholas, We are so glad to know that your experience staying with us was so memorable, it's our main goal to provide the feeling of serenity and refugee to all our guests, so you feeling cocooned at our Hotel Santa Teresa M Gallery by Sofitel is a true win for us! We hope to see you again soon,... More 

State of Rio de Janeiro
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I was disappointed with the service from the beginning to the end. On the top of it the air conditioner was making a loud noise. Horrible breakfast, not many to choose from, the omelette was really oily, it took a very long time to be prepared.

Review collected in partnership with this hotel

Helpful?
Thank KateLautert
SMenou, Gerente geral at Santa Teresa Hotel RJ MGallery By Sofitel, responded to this review

Dear Kate, We are sorry our services didn't meet your expectations, we are doing our best to offer the best service possible to all our guests. Thank you for your review, it's a good way to know where we can improve to continue our search for improvement, we hope to see you again so we can have a opportunity to... More 

Sittard, The Netherlands
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Was surprise by the beauty of the garden, we had some monkeys and toucan welcoming us. Great pool, nice breakfast and excellent restaurant. Kind service from everyone. Love the escape away from the busy rio Copacabana side

Helpful?
Thank 1976rosa
SMenou, Gerente geral at Santa Teresa Hotel RJ MGallery By Sofitel, responded to this review

Dear guest, Thank you so much for sharing with us your impressions about our hotel, we are very pleased to know that you enjoyed the time you spent with us and that you had such a beautiful and warming welcome from nature! Our main goal is to provide a true escape from the city buzz, knowing our guests can feel... More 

A TripAdvisor Member
1 of 5 stars Reviewed 2 weeks ago via mobile

We were very excited to get to know santa Teresa we had many great reviews! The neighborhood is amazing very different fro the rio that we are used to. But the hotel was a huge disappointment! The hotel was not in a good shape specially for a 5 star hotel. There was a very bad smell of mold in the... More 

Helpful?
Thank A TripAdvisor Member
SMenou, Gerente geral at Santa Teresa Hotel RJ MGallery By Sofitel, responded to this review

Dear guest, Thank you so much for sharing your feedback with us, we are sorry for the issues you listed and we are doing our best to solve them as soon as possible. We hope to see you again in a near future so your first impression can be changed. Thank you again for your opinion, it is valuable to... More 

Nottinghamshire, United Kingdom
Level Contributor
112 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

For ease of reading, I'll list the pros and cons for our three night stay. My sister's wedding took place at the hotel on day two. Santa Teresa Hotel Pros - We booked five rooms so the hotel was full and we were all upgraded - Our junior suite was superb - Breakfast was nice - Location was good -... More 

Helpful?
Thank Kershia Kewi W
SMenou, Gerente geral at Santa Teresa Hotel RJ MGallery By Sofitel, responded to this review

Dear Kershia, Thank you for sharing with us your experience at our hotel Santa Teresa M Gallery by Sofitel. We very much appreciate your comments, it is vital for us to have our guest's opinion so we can improve our services. Thank you so much again for your feedback, Best regards, Stephane Menou General Manager More 

Jersey, Channel Islands
Level Contributor
160 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Accor group have recently taken over this hotel from Relais & Chateaux and the latter normally has a very good reputation for service so Accor will have some work to do. Some comments for the management to consider: - Rubbish curtains! The room curtains do not pull back and forth easily. While good at blocking the light it's like... More 

Helpful?
Thank tycariadus
SMenou, Gerente geral at Santa Teresa Hotel RJ MGallery By Sofitel, responded to this review

Dear guest Tycariadus, Thanks a lot for your feedback. Yes we confirm we have some work to do, we agree with you on this one. We are sorry for the inconvenience and hope to see you soon. Kind regards, Stephane Menou General Manager More 

Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed August 2, 2016 via mobile

Actually visited the place to celebrate anniversary with my "better me". It was literally awesome. A nice suite with all it takes to be romantic. Great sun set terrace with best cocktails and great oversight on rio. The old tram a la Lisbon and very authentic neighborhood including small libraries (books souvenirs as well as local Samba CDs) are epic..... More 

Helpful?
Thank Amadou D
SMenou, Gerente geral at Santa Teresa Hotel RJ MGallery By Sofitel, responded to this review

Dear Amadou, Thank you so much for your feedback, we are pleased to know that your stay at Hotel Santa Teresa M Gallery by Sofitel had so many memorable moments of the anniversary celebration. We do our best to offer an excellent service and we are so glad that you enjoyed our accomodations and staff plus our pool deck, that... More 

Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 27, 2016 via mobile

A great escape for couple. Fantastic swimming pool With view. Rooms are nicely decorated, ask for the one with the view. Cassava for breakfast...a must, they do a Romeo and Juliette version. Not to miss the Terese restaurant, try their lobster...

Helpful?
Thank Muse1974
SMenou, Gerente geral at Santa Teresa Hotel RJ MGallery By Sofitel, responded to this review

Dear Muse1974, Thank you so much for sharing your opinion regardind your stay at Hotel Santa Teresa M Gallery by Sofitel with us, we truly appreciate it. Our main purpose is to offer, exactly as you said, a escape from the city buzz and to promote relaxation for couples and for any of those who might look for it. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Staying in Santa Teresa

Neighborhood Profile
Santa Teresa
Santa Teresa is a bohemian enclave hosting many local artists’ studios. The narrow, winding streets of this neighbourhood were revitalised years ago, and visitors can now stroll through this area to view magnificent mansions dating back to the late 19th and early 20th century. A highlight not miss: Museu Chacará do Céu, a former mansion turned museum which houses works by prominent Brazilian modern artists.
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Concierge
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Hotel Santa Teresa M Gallery by Sofitel, in the heart of Santa Teresa neighborhood, offers direct access to the economic hubs of the city, such as Avenida Rio Branco, Botafogo beach, Marina da Gloria, only 10 minutes away from Santos Dumont Airport. It is also close to all the main tourist attractions, such as Christ the Redeemer, Sugarloaf Mountain, Lapa district, Ruins park, Selaron steps, Santa Teresa tram, plus Copacabana, Leme, Ipanema, Leblon and Barra da Tijuca beaches. It has 44 rooms beautifully decorated with Brazilian design furniture, connected to gardens filled with exotic plants and birds, Le Spa, a serenity escape in the middle of Rio de Janeiro, a pool with a breathtaking view of the city, our Bar dos Descasados, known for receiving a loyal and cool crowd , and last but not least Restaurant Tereze with its contemporary Brazilian gastronomy, ranked as one of the best hotel’s restaurants of Rio de Janeiro. Extras of this hotel Hotel Santa Teresa is a hotel boutique with only 44 apartments and suites, 2 meeting rooms allocating up to 120 people, space and advisory for weddings and social events, pool lounge area, bar, restaurant and spa services. ... more   less 

Additional Information about Santa Teresa Hotel RJ MGallery By Sofitel

Address: Rua Almirante Alexandrino, 660, Rio de Janeiro, State of Rio de Janeiro 20241-260, Brazil (Formerly Hotel Santa Teresa)
Location: Brazil > State of Rio de Janeiro > Rio de Janeiro > Santa Teresa
Price Range: $263 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Santa Teresa Hotel RJ MGallery By Sofitel 5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Hotel Santa Teresa - Relais And Chateaux
Santa Teresa Hotel RJ MGallery By Sofitel Rio De Janeiro, Brazil
Hotel Style:
#7 Spa Hotel in Rio de Janeiro
#9 Romantic Hotel in Rio de Janeiro
#11 Business Hotel in Rio de Janeiro
#15 Luxury Hotel in Rio de Janeiro
#21 Family Hotel in Rio de Janeiro
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