Amazing place with an outstanding staff. The place is fornt of horseshoe beach, one o the greateast beaches at buzios. I have chosen this place to ask my girlfriend's hand and I do not a single complaint, only compliments.
We really loved the design of the hotel. So many options for privacy. Views of the beach from all areas of the hotel. The buffet breakfast had many options but the dinner menu was not to my liking. The servers were friendly but did not speak English so any modification to the menu was impossible. We were so incredibly thankful for Rafaela as she was able to help us with many items. The masseuse is not on sight so plan ahead if you are looking for this service. Traffic to this area can cause delays. We enjoyed the stay.
We took the New Years Package and we loved the Hotel. Typically in Brazil the standard is not as high as Europe and the USA. However, we found the food and all the little touches (free massage, free Ice Cream, live Music DJ and Signers) really great. The room was also very large and bed was fantastic. The only issue we have is the service. The team is super friendly. However, they are also super fortgetful you need to ask several times for the same thing.
we stayed in Insolito hotel for 4 full days expecting to spend wonderful relaxing moments in exclusive boutique hotel...unfortunately it was not in line with our expectations. PRO - amazing view on the Praia - pools and vegetation, structure layout is one of the best I have ever seen - not crowded (you might be alone in the pool for hours) - access to private beach - food just ok Cons - Structure missing of maintenance - it has been build in early 2000 with Amazing style but it si clear that owner is not interested in keeping it in the best condition, it is a clear decay (parquet with irregularities, floor with small holes, pool mattress and (filthy) cushions of common areas with many stains, lamp of our room not properly fixed, and many others small details that you do not expect paying so much). Overall shabby. - Service restaurant: even if the staff was always nice and smiling, practically nobody understood a word in English; the service is not organised at all: in one occasion after 40 minutes of wait the waiter came back saying (in Portuguese) that ingredients of our dish were out of stock ... and they realised after 40 minutes!!! The chief of the staff apologised nicely offering us the lunch. You might end up waiting a lot at the restaurant for waiter coming to pick the order. - Service in general: you have the impression that the staff is not customer oriented and skilled for their job (again I am referring to luxurious hotel not to BnB for which I could lower my expectations - frequent helicopter noise …
An amazing place to stay and feel totally spoilt, incredible views of the beautiful beach and so many lovely places to chill. Three pools to chose from and wonderful team looking after you has made this my new favourite hotel.