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All reviewsroyal suiteporto bay riopool areabreadsnack menurua das pedrastv channelsminute walkstayed here for nightsbrava beachspacious roombeautiful hotelbreakfast is servednice breakfasteach morningoff seasongreat room
I stayed at the PortoBay Buzios in April for a wedding I was a guest at. I was so impressed with the hotel as a whole and the level of service we received from the staff.
On arrival after a long trip we were offered...More
Loved parts of this hotel but not so sure about some aspects.
Firstly, the website and what it promises:-
Sparkling wine at check in - none offered nor received
Tea and Coffee facilities - none in room and when we requested a kettle, we had...More
Thank Mr. MJB
Response from Alexandre B, Manager at PortoBay BuziosResponded 2 weeks ago
Dear Mr. Michael,
I appreciate your comments and regret to hear that we did not meet your expectations, thank you for taking you time to give us your feedback.
Your opinion is very important to us, I'm checking with our team all the points you...More
The grounds themselves are beautiful, but the interior design is what makes it special. The furniture is modern yet comfortable, and the layout of the rooms is spacious and sleek. The rooms and common areas are extremely well maintained and clean.
The staff is very...More
Response from Alexandre B, Manager at PortoBay BuziosResponded March 13, 2018
First of all, thank you for choosing our hotel. Your opinion is very important to us - thank you for sharing it. We are very pleased to hear that our hotel and team were able to meet your expectations. We look forward to...More
My husband and I were really disappointed by our five night stay in Portabay Hotel Buzios last week. We had booked a master suite as a holiday treat. It was large but our ground floor balcony overlooked the busy main narrow walled walkway from reception...More
1 Thank Sandy O
Response from Alexandre B, Manager at PortoBay BuziosResponded January 26, 2018
I am surprised to read your comments because I understood that we resolved this matter to your satisfaction while you were at the hotel. As you were informed us only one day before, unfortunately on that time we had no other suite available...More
My friend and I stayed in a standard king room. Rooms was exceptionally clean, bathroom modern and an awesome shower pressure. There are bugs (you are kind of in the jungle I guess) but the cleaning staff sprays every day so don't be alarmed at...More
Response from Alexandre B, Manager at PortoBay BuziosResponded December 20, 2017
We were very grateful for your feedback and for choosing the PortoBay group. Your words confirm the dedication of the entire team and our desire to continue to satisfy our guests’ needs.
We look forward to your next visit!