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Serena Hotel Boutique Buzios

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Serena Hotel Boutique Buzios
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892 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Sao Paulo, SP
Level Contributor
3 reviews
5 of 5 stars Reviewed June 26, 2016

This is a little paradise in Buzios. Perfect for a romantic trip, but also can work for a family trips. The beach is 1 block away and if you want to go to the city center they offer a bus at night. Rooms are very well decorated and the service is simply great. We loved our stay here and will... More 

Helpful?
Thank annabsan
GestiondeCalidad, Gerente at Serena Hotel Boutique Buzios, responded to this review

For Serena hotels , it is really important to know our guests' preferences in order to succeed in satisfying their needs. I would like to take this opportunity to thank you for your positive comments on our daily work. They let us know we are successfully achieving our goals. Looking forward to welcoming you in our hotels soon, Manager More 

London
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed May 23, 2016 via mobile

I'm currently staying at Serena, our stay will be seven days in total. There are lots of positives : the staff are excellent - all lovely, helpful and friendly, they can't do enough for you; it's in a great location - just a few minutes walk from Geriba Beach, when you get to the beach the hotel has chairs, umbrellas,... More 

Helpful?
Thank SFK77
GestiondeCalidad, Gerente at Serena Hotel Boutique Buzios, responded to this review

Dear guest Every day we listen to our guests' needs in order to improve our services and to achieve our most important goal: exceeding guests' expectations. I would like to take this opportunity to thank you for your positive comments on our daily work. They let us know we are successfully achieving our goals. Looking forward to welcoming you in... More 

Rugby, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed February 14, 2016

Just spent 4 nights in this charming little hotel. Our room was basic, but clean and had a nice outside patio area. The hotel is very small and intimate, and very popular with young families. The staff are incredibly friendly and helpful, and there is a 24hr reception with English speaking staff. This is very relevant if you don't speak... More 

Helpful?
Thank AnnieVF03
GestiondeCalidad, Gerente at Serena Hotel Boutique Buzios, responded to this review

For Serena, it is really important to know our guests' preferences in order to succeed in satisfying their needs. I would like to take this opportunity to thank you for your positive comments on our daily work. They let us know we are successfully achieving our goals. Looking forward to welcoming you in our hotels soon, Manager More 

New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed January 14, 2016

My friend and I stayed at Serena over the Christmas holidays. If you're looking for a quiet hotel away from the crowds downtown, then this is the place to be. The hotel has evening shuttles downtown, but with the current USD/BRL exchange rate, taxis were pretty inexpensive for us. (Downtown Buzios was fairly quiet over the Christmas holidays, but I... More 

Helpful?
Thank mmt235
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 23, 2015

After a relaxing 2 hour drive from Rio (we opted for the rental car rather than take the bus), we pulled up to this quiet little neighborhood where the hotel was located. We arrived before our check-in time and were greeted with complementary caipirinhas. If that wasn't a welcome site, we then we told of all the other perks we'll... More 

Helpful?
Thank Greg J
Rosario, Argentina
Level Contributor
111 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed October 22, 2015

We spent a week with my wife and 2 yo baby. Everything was perfect! just a few steps to the best beach in Búzios , all the staff was always ready to help and assist us in every need. They have a good restaurant, great pool in a calm and peaceful environment.

Helpful?
Thank JPAmsler
GestiondeCalidad, Gerente at Serena Hotel Boutique Buzios, responded to this review

Every day we listen to our guests' needs in order to improve our services and to achieve our most important goal: exceeding guests' expectations. I would like to take this opportunity to thank you for your positive comments on our daily work. They let us know we are successfully achieving our goals. Looking forward to welcoming you in our hotels... More 

Los Angeles, California, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 5, 2015 via mobile

Had an incredible time during my impromptu visit to Buzios staying at Serena. Everyone was very friendly and the service was impeccable. Even the USD - Real exchange rate was great. Highly recommend for a peaceful weekend getaway to Buzios!

Helpful?
Thank Jesse G
GestiondeCalidad, Gerente at Serena Hotel Boutique Buzios, responded to this review

For Serena Hotels, it is really important to know our guests' preferences in order to succeed in satisfying their needs. I would like to take this opportunity to thank you for your positive comments on our daily work. They let us know we are successfully achieving our goals. Yours sincerely, Manager More 

Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed March 9, 2015 via mobile

I feel you'd go a long way to find a better hotel in Buzios , very beautiful boutique hotel staff were excellent, their morning breakfast buffet was to die for. Even of a night you had local animals flying about and gamba's crawling around small marsupials from the area very cool place

Helpful?
3 Thank Terry R
GestiondeCalidad, Gerente at Serena Hotel Boutique Buzios, responded to this review

Our guests' comments are the best tools we have to improve our service and therefore, the only path to achieve our main goal: exceeding guests' expectations.  "I would like to take this opportunity to thank you for your positive comments on our daily work. Looking forward to welcoming you in our hotels soon, Rochester Hotels Manager More 

London
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
1 of 5 stars Reviewed February 27, 2015

Let me begin by saying that upon arrival we were "upgraded" to the so called apartment that I neither booked not requested. Coming from London I specifically reserved a room with a balcony or an outside area so we could enjoy the fresh air. When we walked into our "upgraded" accommodation it was dirty, didn't even have soap, and on... More 

Helpful?
13 Thank Lawyergirllondon
Velletri, Italy
Level Contributor
179 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed February 22, 2015

This hotel is close to the center but not on the Beach that is few minutes walking.The pool is small and not for swimming but the garden is wide an cured. The services has good levels,but I've problems concerning the room given,later solved. The reception is young but very concern in helping. The food is good brasilian style.

Helpful?
3 Thank francescomortillaro
GestiondeCalidad, Gerente at Serena Hotel Boutique Buzios, responded to this review

Our guests' comments are the best tools we have to improve our service and therefore, the only path to achieve our main goal: exceeding guests' expectations.  I would like to take this opportunity to thank you for your positive comments on our daily work. Looking forward to welcoming you in our hotels soon, Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Serena Hotel Boutique Buzios is located just 100 meters from the Geriba beach, being the only resort with an easy beach-level access, providing an easier access to the elderly and younger children. Surrounded by 6,000 square meters of lush tropical gardens, the hotel also features a deck and lit outdoor pool, and a 24 hour bar service. Furthermore, recreational areas, and children's play area supervised by trained staff With complimentary WI-FI throughout the resort, our rooms range up to 70 m2 with king-sized beds, cable TV, Mini bar and a safe deposit box. Most rooms offer a beautiful private garden with a Jacuzzi. Our buffet breakfast stays open till 11 am with hot dishes prepared by our very own on site chefs. Our gourmet restaurant offers a wide range of international and local cuisine with a top notch bar service. Serena also offers a weekly program of live music shows. In addition, our service is also available at the beach providing beach chairs, umbrellas, tables and chairs. The hotel has a stylish modern design, but respects the colonial materials and architecture of the local region. Serena offers free hourly shuttle services to downtown Buzios during the afternoon and night as well as other local beaches. Our guests are also encourages to take water sports lessons. ... more   less 

Additional Information about Serena Hotel Boutique Buzios

Address: Rua Campo de Pouso 1630, Armacao dos Buzios, State of Rio de Janeiro 28950-000, Brazil (Formerly Serena Buzios)
Location: Brazil > State of Rio de Janeiro > Armacao dos Buzios
Price Range: $95 - $303 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Serena Hotel Boutique Buzios 4*
Number of rooms: 37
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Also Known As:
Serena Buzios Hotel Buzios
Serena Hotel Buzios
Serena Hotel Boutique Buzios Armacao Dos Buzios, Brazil
Hotel Style:
#2 Top resorts Hotel in Armacao dos Buzios
#8 Luxury Hotel in Armacao dos Buzios
#11 Spa Hotel in Armacao dos Buzios
#27 Family Hotel in Armacao dos Buzios
#39 Romantic Hotel in Armacao dos Buzios
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