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Rafain Palace Hotel & Convention

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894 Reviews from our TripAdvisor Community

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Showing 54: English reviews
Reviewed October 27, 2016

Hotel offers a great cost-benefit... very attentive employees... easy of access... well placed. In mine particular bedroom, WiFi did not work as it was supposed to be. But it is a very good place to be, anyway... :-)

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Helpful?
Thank Clayton Moura B
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Clayton, Thank you much for completing this review of your recent stay with us. We are pleased to have been able to provide you with a good experience and that you were pleased with your stay. Best regards, Leandro.

São Paulo, São Paulo, Brazil
Reviewed October 24, 2016

The bedroom was terrible old and small. The wi-fi connection was awful. In addition, it is really very far from every attraction. The taxi costs were huge. Good conference's rooms and structure. Good breakfast and meals.

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Helpful?
Thank HenriqueTakachi
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Sr. Henrique, Thank you for taking the time to review our hotel following your recent stay. We are really sorry to learn that our hotel did not meet up with your overall expectations. Best regards, Leandro.

Reviewed October 12, 2016

I participated in the XXI Latinoamerican Congress of Pharmacology and I received a good service by hotel people. People are very friendly and corteous. Hotel has a wide area of ​​leisure against nature,

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Helpful?
Thank Valfredo S
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Valfredo, Thank you so much for your review, we are pleased to have had the opportunity to service your stay and hope to be able to welcome you back again soon. Best regards, Leandro.

Reviewed October 4, 2016 via mobile

Very nice place to go with your family....good service...swimming pool...group responsible to play with kids .....tasty food....a gd place to do weddings...or party...near the main street....30 minutes far from aeroport...and the shopping also....contains spa....nice restaurant...you must visit

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Helpful?
Thank Dima A
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Dima, Thank you much for completing this review of your recent stay with us. We are pleased to have been able to provide you with a good experience. Best regards, Leandro.

Pittsburgh, Pennsylvania
Reviewed October 2, 2016

Most rooms are outdated, we had to change to a slightly renovated room, but still did not feel nice. We attended this hotel because we were stuck with a conference there. I would never return otherwise.

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Helpful?
Thank alejandro h
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Dear Alejandro, Thank you for taking the time to review our hotel following your recent stay. We are really sorry to learn that our hotel did not meet up with your overall expectations. Best regards, Leandro.

Milwaukee, Wisconsin
Reviewed September 24, 2016

We were unpleasantly surprised by the Rafain Palace, where we stayed while attending a Convention onsite. The rooms are small, and there are no desks or chairs in the standard rooms where the wi-fi was irregular at best. The rooms are in poor condition, with cracks in the wood and plaster. Storage space was minimal. Their was an unpleasant odor...

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1Thank Doc A
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Mr. Doc, Thank you for sharing your review with us, your opinion is so import to us to improve our services. Our apologies for the inconvenience in your stay. We will pass for the manager your feedback. Best regards, Leandro.

Seattle, Washington
Reviewed September 19, 2016

Hotel has a terrible location far from town. The rooms are in poor condition. The first room we were given was dreadful, with mold on the shower vent and lampshades, among other problems. We complained and were given a better room in the central part of the hotel, but even the new room does not fulfill the standards one would...

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Helpful?
Thank jtfman
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Jtfamn, Thank you for sharing your review with us, your opinion is so import to us to improve our services. The hotel are working in Iguassu Falls for 40 years and we are always trying our best to satisfy our guests. We feel so sorry to may leave you feeling some discomfort. Best regards, Leandro

Tubarao, SC
Reviewed July 25, 2016 via mobile

Excellent hotel,with big bed room and many recreational activity including pools,sauna and gym. Particular attention is given to family thanks to a very serious and professional entertainment team only for children.Playground,tennis and football court,mini fazenda and climbing wall are used by them.Inside there is also a reception for organize tours in different locations.

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Thank kabuz400
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Kabuz, Thank you for sharing your positive review about us. We're pleased to read that our services truly make a difference! We look forward to receive you soon! Best regards, Ana.

Campinas, SP
Reviewed July 18, 2016

This hotel is located close the highway and not so close to the downtown and any convenience close. The room is good but have no desk, if you want to work, you will need to find another place. I believe this hotel is recommended for people that are in holidays or participating in a congress, seems that they have a...

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Thank ETog
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Thank you for your feedback. Ellen

Reviewed May 30, 2016

Stayed there 3 nights, confortable and big beds. Our party has 4 person, 2 adults and 2 children. I found that the room dont have the proper noise isolation from corridors. So in the night we can hear everything that happens outside the room. This need to be improved. Besides this fact, the breakfast was very good and the property...

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Helpful?
Thank Eromir
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Dear Eromir, It was a pleasure to host you on your recent visit. We would like to thank you for the feedback, it is so important to us to improve our services. We look forward to welcoming you back to the hotel soon. Best regards, Ana Paula Nicolau

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Breakfast
Official Description (provided by the hotel)
Located 6 km from the center of Foz do Iguaçu and 20 km from the Bird Park, the Rafain Palace Hotel offers area for conventions, 3 swimming pools, soccer fields and children's activities in its 63 thousand square meters. It offers diverse breakfast and is 20 km from the Iguaçu Falls. Further facilities include an outdoor heated whirlpool, sauna, gym, kids room, climbing wall, sports court and tennis. Wi-Fi internet and parking are free and the reception serves 24 hours, helping with tourist information and hiring shuttles. The breakfast buffet serves seasonal fruits, fresh breads, cakes and juices. The restaurant offers national and international dishes, while the American bar and the pool bar preparing drinks. Room service works 24h. The accommodations are equipped with 32 "TV with cable, minibar, air conditioning, desk, safe and hairdryer. The Rafain Palace Hotel is approximately 7 km from the Friendship Bridge, gateway to the Paraguay. The Foz do Iguaçu International Airport - Falls is 20 km away. ... more   less 

Additional Information about Rafain Palace Hotel & Convention

Address: Avenida Olimpio Rafagnin 2357 | Parque Imperatriz, Foz do Iguacu, State of Parana 85862-210, Brazil
Location: Brazil > State of Parana > Foz do Iguacu
Price Range: $66 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rafain Palace Hotel & Convention 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Rafain Palace Hotel Foz Do Iguacu
Rafain Palace Hotel And Convention Center
Rafain Palace Hotel & Convention Foz Do Iguacu, Brazil
Hotel Style:
#12 Business Hotel in Foz do Iguacu
#16 Family Hotel in Foz do Iguacu
#18 Romantic Hotel in Foz do Iguacu
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Questions & Answers

Here's what travelers have asked, with answers from Rafain Palace Hotel & Convention staff and other travelers.
12 questions
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Questions? Get answers from Rafain Palace Hotel & Convention staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I suggest those rooms at 1st floor, beside Winter-garden !!! (e.g. Ap.105-107-109-113... odd numbers!!!)”
 of 5 bubbles claytonmourab, Oct 27, 2016 | Read review
“Good view, corner quiet and confortable”
 of 5 bubbles , Oct 12, 2016 | Read review
“Rooms at the ends of hallways are quieter.”
 of 5 bubbles doca953, Sep 24, 2016 | Read review
“If you have to stay here, ask for a room in the central part of the hotel”
 of 5 bubbles jtfman, Sep 19, 2016 | Read review
“Ask for room in the new wing.”
 of 5 bubbles ETog, Jul 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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