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Rafain Palace Hotel & Convention

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829 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Tubarao, SC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Excellent hotel,with big bed room and many recreational activity including pools,sauna and gym. Particular attention is given to family thanks to a very serious and professional entertainment team only for children.Playground,tennis and football court,mini fazenda and climbing wall are used by them.Inside there is also a reception for organize tours in different locations.

Helpful?
Thank kabuz400
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Kabuz, Thank you for sharing your positive review about us. We're pleased to read that our services truly make a difference! We look forward to receive you soon! Best regards, Ana. More 

Campinas, SP
Level Contributor
112 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 18, 2016

This hotel is located close the highway and not so close to the downtown and any convenience close. The room is good but have no desk, if you want to work, you will need to find another place. I believe this hotel is recommended for people that are in holidays or participating in a congress, seems that they have a... More 

Helpful?
Thank ETog
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Thank you for your feedback. Ellen More 

Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 30, 2016

Stayed there 3 nights, confortable and big beds. Our party has 4 person, 2 adults and 2 children. I found that the room dont have the proper noise isolation from corridors. So in the night we can hear everything that happens outside the room. This need to be improved. Besides this fact, the breakfast was very good and the property... More 

Helpful?
Thank Eromir
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Dear Eromir, It was a pleasure to host you on your recent visit. We would like to thank you for the feedback, it is so important to us to improve our services. We look forward to welcoming you back to the hotel soon. Best regards, Ana Paula Nicolau More 

Rio de Janeiro, RJ
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 9, 2016

Big event space and convention center, very poor WiFi, good breakfast, good swiming pool, sport areas needs a urgent reform. Located 10km far from downtown, in the middle of the BR-277 Road, near a gas station, is 30 km far from Cataratas do Iguacu atraction. So, if you did not rent a car, be prepared to pay $$$ for transfers.

Helpful?
Thank Leo_Braga
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Leo, thank you for choosing to stay with us on your recent visit to the city and for taking the time to share your experience. We look forward to welcoming you back soon. Kind regards Ana Paula. More 

Novato, California
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 8, 2016

We arrived at 12:30 am due to a delay enroute. Staff was helpful, even at that hour. Public areas are quite nice. Breakfast offers a variety of good food. All-in, a great place to stay while visiting the falls and Itaipu.

Helpful?
Thank 732brantm
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Brant, thank you for sharing your positive review of our Hotel. I hope to have the privilege of welcoming you back again in the future. Kind regards, Ana Paula. More 

Munich, Germany
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 18, 2016 via mobile

Since I did not have time to irganise the tour, I was said this hotel has good tours possibilities and spontaneous: I arrived by night, went early to the concierge who managed in the time we were having breakfeast to organise a tour with private cheap taxi the whole day who took our luggages, brought us to a tour with... More 

Helpful?
Thank Joao C
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Dear João, Thank you for sharing your review of Rafain Palace! Providing impeccable services and facilities to our guests is our utmost priority. We hope to have the privilege of welcoming you back on your next visit to Iguassu Falls. Warmest Regards, Ana Paula Nicolau More 

Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2015

Went to Foz 3 years ago and stayed here for a week. It was an excellent choice. This is rated as a 4**** hotel in Brazil and South America, but be careful if you're coming from Europe. Stars are different there. :) In Europe this would be a 3*** hotel, but great nevertheless. The food and service were very good... More 

Helpful?
Thank Diana T
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Diana, thank you so much for your feedback. Happy New Year! More 

Brooklyn, New York
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed October 18, 2015

I recently stayed at the Rafain Palace Hotel and Convention and while the hotel staff were both friendly and helpful, I am sure there are far better options in Foz do Iguacu. The hotel lobby is clean and inviting with ample seating. There are two main pools, a hot tub and a bar in the pool area with pool chairs... More 

Helpful?
Thank Ashante W
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Thank you for your note and evaluation, this is how we measure our care and service. Recently remodeled half of our apartments and soon others will be upgraded and modernized. Hope to see you in the next opportunity and so, captivate you. More 

Rio de Janeiro, RJ
Level Contributor
66 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 28, 2015

The hotel provides several nice facilities (sauna, external pool, games room, kids entertainment) and confortable rooms. The furniture and floor tiles look a bit old-fashioned, from the early nineties. There were no ac power plugs on my room, I had to disconnect the tv whenever computer and mobile phone had to be charged. Breakfast is fine, services as well. Wifi... More 

Helpful?
1 Thank revmm
Rafain P, Coordeandora de Comunicação at Rafain Palace Hotel & Convention, responded to this review

Thank you for your comment. We are innovating our hotel very soon. I'm sorry for the hot water, so we’re checking. The most of our apartments are renovated, so ther are with 03 power plugs available. In the not renewed rooms, there are two plugs, and the reception can lend adapters, when necessary. With reference to our location, we are... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 6, 2015

Very helpful staff with awesome 24hrs. room service. It is possible to reach everywhere in the city including all the famous interest points in Foz do Iguaçú, Puerto Iguazú and Ciudad del Leste thru the travel service service desk in the main lobby. Modern, clean, quiet rooms with free wi-fi which kept me connected with good bandwidth/speed for all three... More 

Helpful?
1 Thank Eduardo M
Rafain P, Gerente de relações públicas at Rafain Palace Hotel & Convention, responded to this review

Eduardo, Thank you so much for your feedback, we hope to meet you soon at Rafain Palace Hotel & Convention. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
Located 6 km from the center of Foz do Iguaçu and 20 km from the Bird Park, the Rafain Palace Hotel offers area for conventions, 3 swimming pools, soccer fields and children's activities in its 63 thousand square meters. It offers diverse breakfast and is 20 km from the Iguaçu Falls. Further facilities include an outdoor heated whirlpool, sauna, gym, kids room, climbing wall, sports court and tennis. Wi-Fi internet and parking are free and the reception serves 24 hours, helping with tourist information and hiring shuttles. The breakfast buffet serves seasonal fruits, fresh breads, cakes and juices. The restaurant offers national and international dishes, while the American bar and the pool bar preparing drinks. Room service works 24h. The accommodations are equipped with 32 "TV with cable, minibar, air conditioning, desk, safe and hairdryer. The Rafain Palace Hotel is approximately 7 km from the Friendship Bridge, gateway to the Paraguay. The Foz do Iguaçu International Airport - Falls is 20 km away. ... more   less 

Additional Information about Rafain Palace Hotel & Convention

Address: Avenida Olimpio Rafagnin 2357 | Parque Imperatriz, Foz do Iguacu, State of Parana 85862-210, Brazil
Location: Brazil > State of Parana > Foz do Iguacu
Price Range: $80 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Rafain Palace Hotel & Convention 3.5*
Number of rooms: 224
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Also Known As:
Rafain Palace Hotel Foz Do Iguacu
Rafain Palace Hotel And Convention Center
Rafain Palace Hotel & Convention Foz Do Iguacu, Brazil
Hotel Style:
#12 Business Hotel in Foz do Iguacu
#16 Family Hotel in Foz do Iguacu
#18 Romantic Hotel in Foz do Iguacu
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