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Recanto Cataratas Thermas Resort & Convention

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Av. Costa E Silva 3500, Foz do Iguacu, State of Parana 85863-762 Brazil
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Traveler (3519)
Pool & Beach (875)
Room & Suite (576)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 09/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Recanto Cataratas Thermas Resort & Convention
Updated 09/16/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 105 hotels in Foz do Iguacu
Location
3.9
Cleanliness
4.5
Service
4.5
Value
4.1
Travelers' Choice
Recanto Cataratas Thermas Resort & Convention is located in an urban area, surrounded by a green area of native forest. Distant three miles from the city center and with easy access to all attractions. It offers a leisure complex, swimming pools for adults and children with thermal water, indoor pool, with monitors recreation for all ages, games, playground, fitness center, bowling, spa, sauna, bars and restaurants.
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Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Tennis court
Kids stay free
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Water park
Entertainment staff
Table tennis
Babysitting
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Hot spring bath
Massage
Salon
Solarium
Steam room
Rooftop terrace
Baggage storage
Concierge
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Family
Languages Spoken
English, Spanish, Portuguese
5580Reviews193Q+A61Room tips
Traveler rating
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Popular mentions
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Most Recent
ldgp14 wrote a review Aug 2022
Walsall, United Kingdom2633 contributions683 helpful votes
We stayed for one night at the Recanto Cataratas on our trip to Iguassu Falls. The hotel was brilliant with large clean rooms, multiple pools and restaurants. The breakfast was brilliant and all of the staff were great. Situated around 30 mins from the Brazilian side of the falls it is in a great location.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes
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Response from Camille Czajka, Atendimento ao cliente/recepção at Recanto Cataratas Thermas Resort & Convention
Responded 4 weeks ago
Greetings Idgp14, We are grateful to receive your review and happy to know that you enjoyed our facilities and that you felt welcomed by our service. We hope to be able to host you again soon, so that you can enjoy even more special moments in this piece of paradise that is our resort. Our best regards! Camille Czajka Guest relation - Recanto Cataratas Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
YAZ TEAM R wrote a review Aug 2022
1 contribution
The cleaning part need to improve, by end of the week the shower was slippery for no washing it. We always had to ask for towels, never leave enough for 2 people, and wasn’t small towels. Need to even ask for toilet paper once. You can hear the noise from other rooms easy, Only let you charge to the room with a room card , complete unpractical! and every time room card got acabes stop working. Staff was helpful
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Review collected in partnership with this hotel
Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Gabrielle Tanuri, Atendimento ao cliente/recepção at Recanto Cataratas Thermas Resort & Convention
Responded 4 weeks ago
Dear yazteamr, Let us take this opportunity to thank you for choosing Recanto Cataratas Resort for your stay. We are happy to know that our staff showed committement in providing you a helpful service. We get very proud of our customer service and seek to train our employees to meet top quality service standards. On the other hand, we are sorry to know that the service you received was not helpful. Thank you for bringing this to our attention. We are particularly concerned when customers feel they have been poorly treated. We assure you that we will be more attentive for prevetting our customers not to feel well served. We look forward to serving you more efficiently in the future. Best Regards, Gabrielle Tanuri
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amit M wrote a review Apr 2022
2 contributions
Amenities are basic. Reception and housekeeping staff was helpful. Poolside bar staff was not so helpful, it felt that they make rules on the go. Hotel refuses to provide even basic stuff like clothes iron.
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Review collected in partnership with this hotel
Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mariza Goulart, Atendimento ao cliente/recepção at Recanto Cataratas Thermas Resort & Convention
Responded Apr 22, 2022
Dear Mr. Amit, Let us take this opportunity to thank you for choosing Recanto Cataratas Resort for your stay. We are happy to know that Reception and Housekeeping teams showed committement in providing you a helpful service. We get very proud of our customer service and seek to train our employees to meet top quality service standards. On the other hand, we are sorry to know that the service you received at the pool bar was not helpful. Thank you for bringing this to our attention. We are particularly concerned when customers feel they have been poorly treated. We assure you that we will be more attentive for prevetting our customers not to feel well served. Rergarding to the clothes iron service, due to previous incidents and focused on the guests safety, we offer the press iron service in laundry hall service only. We look forward to serving you more efficiently in the future. Best Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rafael T wrote a review Mar 2022
6 contributions
We love this resort. Sadly, we only stayed two nights, and I feel like we should have stayed at least three days. One problem I had is that I requested a room with a king or queen bed size, and they ended up giving me a room with two beds. Overall, the place is awesome, the drinks are perfect and we're excited to see the expansion of this place.
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Review collected in partnership with this hotel
Date of stay: March 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mariza Goulart, Atendimento ao cliente/recepção at Recanto Cataratas Thermas Resort & Convention
Responded Mar 29, 2022
Dear Mr .rafaeltU646WF, We thank you for our comments. The opinion of our guests is very important because it gives. It is extremely gratifying to know that we exceeded your expectations,with emphasis in our drinks. Rest assured that your notes help us to constantly seek solutions that optimize not only the service but also our relationship. Best regards, Camille Czajka
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sedigheh a wrote a review Feb 2022
45 contributions1 helpful vote
Indeed when you see a good score hotel , you expected favorable and basic amenities in room. Unfortunately electric kettle and tea and coffee services are not available in rooms! Safety box was closed ,single use slippers aren’t available in rooms too! No welcome water was in rooms.
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Date of stay: February 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mariza Goulart, Atendimento ao cliente/recepção at Recanto Cataratas Thermas Resort & Convention
Responded Feb 22, 2022
Dear Mr. Sedigheh, Thank you for your feedback. First, let us express our deepest apologies for not offerring the standard you are used to have in some places. You deserve only the best service, especially when you visit our property. We want all guests to enjoy the stay at the Resort, so we take very seriously the opnion of all. In response to your comments regarding the amenities available in our accomodations, it is important to mention that there is minibar and snacks in all rooms as additional service as well as 24hours Room Service. Robe suits are complimentary. Besides these amenities & service, we offer hot water free of charge by the Pool bar area, located in the main building. Additionally, there is a shared kitchen space in both buildings where guests can use microwave, blender and a small minibar to prepare smoothies or any thing they want. We look forward to serving you more efficiently in the future. Best Regards, Mariza Goulart Recanto Cataratas Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jamie Q wrote a review Mar 2020
Moreno Valley, California91 contributions17 helpful votes
We stayed 3 days as a tour group during our visit to the Iguazu Falls on Brazil and Argentina side. We first stayed on the older resort building and then on the adjacent newer building. Their dinner buffet was super delicious and excellent at their older property. The newer property has very spacious room and of very modern design but they only serve breakfast at the time. Their swimming pools are a place to hangout. Staff were also friendly and accommodating. I had an encounter with a couple of friendly young bellboys named Renadson and Alan who referred me to a shop across the street to get something I needed at the time. I had fun chatting with them. I found out they loved and knew American music and their artists.
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Date of stay: March 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Recanto-Cataratas, Departamento de relacionamento at Recanto Cataratas Thermas Resort & Convention
Responded Mar 23, 2020
Greetings Jamie!! We are grateful to receive your review and happy to know that you enjoyed our facilities and that you felt welcomed by our service. We hope to be able to host you again soon, so that you can enjoy even more special moments in this piece of paradise that is our resort. Our best regards! Lorine Roters Guest relation - Recanto Cataratas Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pattayainsider wrote a review Mar 2020
Las Vegas, Nevada1043 contributions957 helpful votes
+1
Generally very nice place, just a few minor issues. At check-in, which was around midnight, they gave me a room with a terrible View and a nonworking air conditioner. The second room which was the only other one available had no View but a good air conditioner. We were tired at that hour and that is all we could accept. That room was smaller than what we had paid for but it was clean and quiet and everything worked. The Wi-Fi I was excellent. And they did have CNN in English. I notice some reviewers did not like the food, but I can tell you the dinner buffet was excellent. The food was fresh and there were lots of choices and it was a beautiful big restaurant. The breakfast was quite simple but they had all of the basics. One thing that sort of borders on fraud is they have the word thermal in the hotel title and I have no doubt that the pool water was not thermal. I believe it was just regular natural water and they think the word natural means thermal. In other words there was no chlorine in the pool. There were also no signs about anyting thermal and no one could answer a question about it. Regardless, the pool was nice and the staff were all very friendly.
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Date of stay: March 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Response from Recanto-Cataratas, Departamento de Relacionamento at Recanto Cataratas Thermas Resort & Convention
Responded Mar 9, 2020
Greetings traveler, thank you for taking the time to evaluate us. We are honored to have chosen us as a destination, for a lodging full of all the comfort and leisure you deserve. There are some points in your review that we believe deserve clarification. We are sorry that you did not like the view from your apartment. In our resort we offer several accommodation options ranging from 27 to 65 m², the premium suite category is the only one where the pool view is guaranteed at the time of booking, the other room options are subject to availability. In our resort we constantly invest in the comfort of our guests, and we are pleased to note that you have enjoyed our cuisine, as well as all other details of your accommodation. We are professionals and work seriously, our resort meets several criteria and standards to be considered 5 stars. Our pools are thermal, as they are supplied with water from the Guarani aquifer, which is a huge aquifer that covers parts of the territories of Uruguay, Argentina, Paraguay and, mainly, Brazil, occupying 1,200,000 km². Particularly about the pools, here is more information: Extraction point: (Recanto source) depth 700 meters (groundwater, Guarani aquifer) Location of the well: close to the tennis court. The water comes out of the fountain with a temperature around 28 and 32 degrees. Natural water does not even receive a chemical treatment. For not receiving even a chemical product it is emptied 3 times a week, where it is washed And again filled by pumps, time 7:30 am, after filling, it is at the natural flow rate of around 20,000 liters per hour Thermal water is used only for bathing, and after it passes through the pool it passes through filters and is thrown into a stream that leads to the Iguaçu River, returning to nature. Pool: depth 1:30 Water volume 1,250,000 LT Children's pool: 0.40 cm depth Thank you for giving us the opportunity to clarify these points. We hope to have the opportunity to host you soon, so that you can enjoy our facilities, in a warm and special stay. Sincerely, Lorine Roters Guest relation - Recanto Cataratas Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
denboy938 wrote a review Feb 2020
London, United Kingdom41 contributions53 helpful votes
This attractive hotel is remote and really just a convenient stopping place for visiting Iguassu falls. Rooms are very nice and the buffet choices for breakfast and dinner were excellent. Internet was patchy but Hotel expert is able to connect you to their system which helped. If possible speak to their Technical expert however as the front desk staff were keen to help but untrained and so just waste your time trying to assist by doing all the things you've already tried. Twice! It took 20 minutes to eventually get the qualified person and he is not always on site.
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Date of stay: October 2019
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Recanto-Cataratas, Departamento de Relacionamento at Recanto Cataratas Thermas Resort & Convention
Responded Feb 17, 2020
Greetings Denboy. Thank you very much for your review. We are happy to know that we have met your expectations with our spacious and comfortable accommodation and our special gastronomy. We are sorry that this bad impression was left in some aspect. Your notes were sent to the responsible sectors so that we can analyze these occasional inconvenience and take the necessary measures. We look forward to the opportunity to have you at our resort soon, to provide you a stay that exceeds your expectations. Our best regards, Lorine Roters Guest Relation - Recanto Cataratas Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Prariedave327 wrote a review Jan 2020
Saskatoon, Canada63 contributions95 helpful votes
This property is designed for families with children as they offer lots of amenities and activities. The rooms are modern but our son booked a very expensive room for his family and the room way very sub-par, after a lengthy visit to the front desk he was upgraded to a room almost twice the size with a much nicer view, more in line for what he paid for his room. He purchased the breakfast and dinner and the food was buffet style with few selections and of average quality at best, except for the first night when the BBQ restaurant was opened and the food was very good. It was only opened for the 1 night of his 5-day stay, and in typical Brazilian style it was going to be closed for the next 10 nights? Do not buy the dinner option at this property as there are many other options in the city. The property is a little isolated and they are expanding so next year the pool area could get crazy busy. The check-in staff was helpful but, as the resort has a large number of rooms there can be a huge line up at check-in time. The pool area was very nice and is accurately depicted on their website. The pool was a little green probably due to a large number of people in it, including children and I saw very few use the provided bathrooms which were not easily accessible. Great for children but there may be better choices or the price.
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Date of stay: January 2020
Location
Service
Sleep Quality
Room Tip: Pay for pool view rooms , but beware, you may not get one.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Recanto-Cataratas, Assistente de Relacionamento at Recanto Cataratas Thermas Resort & Convention
Responded Jan 27, 2020
Dear Prariedave We would like to thank you for taking the time to help us realize our strengths and points for improvement because through your compliments and complaints we are able to improve our services more and more, to serve you better. We are so sorry that the service you received did not meet your expectations. To resolve these inconveniences, we forward your comment to the corresponding sectors. We hope to have a chance to serve you again, to change this first impression in order to restore your confidence in us. Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
debbiegoldrick wrote a review Jan 2020
manchester8 contributions28 helpful votes
+1
Been here two days now and food very poor especially breakfast it took 3 attempts this morning to get hot water for tea and still waiting 🤨 toast was baked it took that long to toast hard eggs were hard boiled till they were green and scrambled was awful too. Wouldn’t recommend and definitely not 5*
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Recanto-Cataratas, Assistente de Relacionamento at Recanto Cataratas Thermas Resort & Convention
Responded Jan 27, 2020
Dear Debbie We would like to thank you for taking the time to help us realize the points that we must improve. We are so sorry that the service you received did not meet your expectations. To resolve these inconveniences, we forward your comment to the corresponding sectors. We hope to have a chance to serve you again, to change this first impression in order to restore your confidence in us. Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$90 - $175 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel recanto park
LOCATION
BrazilState of ParanaFoz do Iguacu
NUMBER OF ROOMS
500
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Frequently Asked Questions about Recanto Cataratas Thermas Resort & Convention
Which popular attractions are close to Recanto Cataratas Thermas Resort & Convention?
Nearby attractions include Poco Preto trail (0.5 miles), Brasil das Águas Tur - Foz do Iguaçu Day Tours (0.5 miles), and Catedral Diocesana Nossa Senhora de Guadalupe (0.6 miles).
What are some of the property amenities at Recanto Cataratas Thermas Resort & Convention?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and free breakfast.
Which room amenities are available at Recanto Cataratas Thermas Resort & Convention?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Recanto Cataratas Thermas Resort & Convention?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Recanto Cataratas Thermas Resort & Convention?
Yes, free parking is available to guests.
What are some restaurants close to Recanto Cataratas Thermas Resort & Convention?
Conveniently located restaurants include Eliane Balena Pastifício, Pizzaria Onofre, and Churrascaria Porteira Dos Pampas.
Are there opportunities to exercise at Recanto Cataratas Thermas Resort & Convention?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Recanto Cataratas Thermas Resort & Convention?
Yes, dry cleaning and laundry service are offered to guests.
Does Recanto Cataratas Thermas Resort & Convention offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Recanto Cataratas Thermas Resort & Convention?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Recanto Cataratas Thermas Resort & Convention?
Many travelers enjoy visiting Marco Das Tres Fronteiras (6.0 miles), La Aldea Fortin M'Bororé (6.5 miles), and Viejo Hotel Cataratas (6.2 miles).