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Hotel Mercure Belo Horizonte Lourdes

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Hotel Mercure Belo Horizonte Lourdes
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1,641 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Cardiff, United Kingdom
Level Contributor
136 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 1 week ago

Great fast check in which was appreciated as it was just for one night during the busy Olympic period. Staff were friendly and efficient and the concierge staff were very much on point ensuring an easy transition from arrival to room. Only good things to say and I would recommend this hotel to anyone considering a short business trip to... More 

Helpful?
Thank 0213
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Sao Paulo, SP
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Good service provided by polite and efficient staff, clean and tidy rooms and facilities, good location, nice and varied room service menu, good working and convention infrastructure. Breakfast though was not so good, at least when you consider its expensive cost.

Review collected in partnership with Accorhotels.com

Helpful?
Thank AnaLuizaDaltro
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Ana, We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Short Hills, New Jersey
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed August 16, 2016 via mobile

The hotel is very clean and in an excellent location. The service was attentive and polite. Near by is an excellent restaurant called Trindade, we went there both nights we were in town, though you have to take a short cab ride

Helpful?
Thank Osschloss
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Osschloss, We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
171 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 29, 2016 via mobile

Just a one night stop over for business in the hotel. Function rooms transferred into offices. Very cooperative staff, especially Laiza and the hotel IT crew. It was great working with them. Guest rooms pretty ok. Bathroom somewhat outdated. Breakfast area pretty basic, as it choices of food. At least an egg station :-) Restaurant has extensive winecard. Not that... More 

Helpful?
Thank Micy01
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Micy01, We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

porto alegre,brasil
Level Contributor
110 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed July 26, 2016 via mobile

I've just stayed in this hotel for 2 days to attend a meeting and as it has a convention center it's the main hotel for this purpose. Concierge is cold and unattentive, they are always busy and have any pacience to explain things. Carpets in corridors dirty, room old , size ok, amenities poor quality, breakfast just ok, if i... More 

Helpful?
Thank pecinha
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Pecinha, Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Lourdes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

New York City, New York
1 review
1 of 5 stars Reviewed July 16, 2016

Umberable Noise day and night! On weekinds you are unable to sleep due to the bar loudspeakers blasting all kind of Music from 3PM to early morning! Our group gor so fed up that day went to another hotel even though we had already paid for all the 5 days ! A word of advice : If you are looking... More 

Helpful?
Thank brancagomez2016
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear brancagomez2016, Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Lourdes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

1 review
3 of 5 stars Reviewed July 9, 2016

I usually stay at this hotel when visiting family in town. It's in a convenient central location, with valet parking and great city views if you stay in the right room. Breakfast is good but room service food is dismal at best, better to dine out. Wi-Fi is spotty and the room temperature is a little hard to get right.... More 

Helpful?
Thank gigi g
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Ms. Gisele, We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Rio de Janeiro, RJ
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed June 15, 2016

Good hotel to stay in, with a very good "feijoada" on Saturdays... The rooms are comfortable, breakfast ok, but gym needs some improvement. For Accor club members, you need to double check the rate they're charging you when you're leaving. Also a note: taxis are always at the door, so look out if you're calling an Uber - as they... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank jramalho_ibmec
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Mr. Ramalho, Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Lourdes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Sao Paulo, SP
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 25, 2016

The hotel is conveniently located in Belo Horizonte fancy area of Lourdes. Lot's of nice places and bar to go out. The hotel is modern, clean and on the privilege floor you have a wonderful view of the city.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Sabatine
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rodrigo Mangerotti General Manager More 

Rio de Janeiro, RJ
2 reviews
5 of 5 stars Reviewed May 11, 2016

Best recepcion. Prepared professionals. Nice and warm wellcome Wi-Fi workshops very well and the breakfast is something. All news papers Availble. Best neighborhood. The bar is Brandão new and they always invest.

Review collected in partnership with Accorhotels.com

Helpful?
Thank sergio303506
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Guest Mr. Sergio, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rodrigo Mangerotti General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Belo Horizonte Lourdes is the perfect hotel for those who want to be close to everything.Located in the most charming neighborhood of Belo Horizonte and near the main points of the capital of the state, Mercure Belo Horizonte Lourdes offers to guests comfort and elegance.The staff is highly qualified, friendly and eager to tell you what the city has to offer. In addition, Mercure Belo Horizonte Lourdes is perfect option to host your business meeting, since it has Wi-Fi and a modern convention center. The Hotel combines the tradition of a french brand and the famous hospitality of the local people. Come and experience this unique concept of accommodation. ... more   less 

Additional Information about Hotel Mercure Belo Horizonte Lourdes

Address: Avenida do Contorno 7315, Belo Horizonte, State of Minas Gerais 30110-047, Brazil
Location: Brazil > State of Minas Gerais > Belo Horizonte
Price Range: $51 - $96 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Mercure Belo Horizonte Lourdes 3.5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Hotel Mercure Belo Horizonte Lourdes Brazil
Hotel Style:
#3 Spa Hotel in Belo Horizonte
#3 Family Hotel in Belo Horizonte
#4 Romantic Hotel in Belo Horizonte
#7 Business Hotel in Belo Horizonte
#10 Green Hotel in Belo Horizonte
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