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Hotel Mercure Belo Horizonte Lourdes

Cancelon$58*
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Certificate of Excellence
GreenLeadersBronze level
06/04/2017 06/05/2017
1 room 2 adults 0 children
$79*
$58*
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$79*
$79*
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Hotel Mercure Belo Horizonte Lourdes
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1,820 Reviews from our TripAdvisor Community

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Showing 187: English reviews
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Reviewed 2 days ago NEWvia mobile

Again this hotel is fine. Still it is just not possible trough a internetbooking, to apply for a room for a diabled person in a wheelchair ! I send a email, send it trough the app and no responce on my request, witch is to us most important ! Lateron the receptionist confirmed it that he did not read the...

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Helpful?
Thank Rob S
Reviewed 3 weeks ago

I had a very nice accomodation at Mercure, their rooms are quite clean, renovated and warm. Their breakfast was amazing. It is in a very nice neighborhood. All staff were very kindly and helpfull. I recommend it.

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Helpful?
Thank Clarison B
MercureBHLourdes, Guest Relations Manager at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Mr. Clarison, Thank you for choosing our hotel in Belo Horizonte and share your impressions with the users of TripAdvisor. We are very pleased to have met your expectations during your stay in our hotel. We hope to see you again soon. Sincerely, Nicole Costa Quality Manager

canada
Reviewed March 25, 2017

Just a quick word of praise to the staff at Mercure Lourdes. I come back to BH every year and always stay at Mercure Lourdes. The hotel has all one needs for a pleasant stay, amenities, good location, etc. BUT, what sets this hotel apart is its great staff. I really need to single out Luiz Claudio and Leonardo, bellboys...

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Helpful?
Thank zizintheworld
MercureBHLourdes, Guest Relations Manager at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Zizintheworld, Thank you for choosing our hotel in Belo Horizonte and share your impressions with the users of TripAdvisor. We are very pleased to have met your expectations during your stay in our hotel. We hope to see you again soon. Feel Welcome! Sincerely Nicole Costa Quality Manager

MIAMI
Reviewed March 19, 2017

The hotel is very well located with major roads arround to facilitate access in this large city. The room was ok... nice view from 11th floor. Breakfast was really good...and included in the price. The restaurant in the first floor is very good. Bacalau dish and the feijoada are outstanding....

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Helpful?
Thank LEOPOLDO R
MercureBHLourdes, Guest Relations Manager at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Leopoldo, Thank you for choosing our hotel in Belo Horizonte and share your impressions with the users of TripAdvisor. We are very pleased to have met your expectations during your stay in our hotel. We hope to see you again soon. Sincerely, Nicole Costa Quality Manager

San Francisco, California
Reviewed March 10, 2017 via mobile

I have stayed in Mercure for business in different continents Whether it is in Asia, Europe or Latin America, this one is the best Clean , spacious and excellent breakfast In my opinion, this one is better than some of the Pullman I stayed in the past

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Helpful?
Thank Eric J
MercureBHLourdes, Guest Relations Manager at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Eric, Thank you for choosing our hotel in Belo Horizonte and share your impressions with the users of TripAdvisor. We are very pleased to have met your expectations during your stay in our hotel. We hope to see you again soon. Sincerely, Nicole Costa Quality Manager

Burlington, Vermont
Reviewed February 11, 2017

checked in about midnight, went straight to bed. woke up went to take shower, no soap, no shampoo, only a shower cap and a condom! Would not stay here again. got an apology at desk but that was it. Room was ok.

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Helpful?
Thank G6712LNgregoryb
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review
Google Translation

Prezado Cliente, agradecemos pela avaliação ao Mercure Belo Horizonte Lourdes. Com certeza deve ter acontecido algo, nosso padrão para aptos...

Vancouver, British Columbia, Canada
Reviewed January 26, 2017

Our first room had a broken bed which we all noticed upon entering the room. The staff immediately took us to a new room and all was well. Hotel was clean, well situated and staff were very helpful and attentive. Breakfast buffet was awesome!! The bar/lounge is lovely but the air conditioning was a bit too cool. I appreciate the...

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Helpful?
Thank Kats K
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Kats, Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Lourdes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed January 15, 2017 via mobile

I stayed here for a couple of nights while in town for a friend's wedding. Though I wasn't going sightseeing, it seemed to me that the surrounding area was good. The hotel itself has positive and negative aspects, though the negative ones really weighted out on my experience: Positives 1 - Front desk staff was very pleasing 2 - breakfast...

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Helpful?
Thank Fernanda C
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Fcugola, Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Lourdes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed December 29, 2016

I planned to stay at the hotel, but when I arrived the hotel was so noisy from an event held there that I decided to go somewhere else for my trip. Blaring music from a hotel event at a late night hour is not what I wish for in my stay

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Helpful?
Thank Sammy B
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear Sammy, Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Lourdes Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Sao Paulo
Reviewed December 26, 2016

Very friendly staff: provided information on restaurants, late checkout, gluten-free options, etc. Very convenient location of Belo Horizonte, easy to reach some of the best spots (just far from Pampulha). Beautiful view of the city from a high floor. Very good gym. The only weakness was the pool that was very dirty.

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Helpful?
Thank JohnSaoPaulo
MercureBHLourdes, Gerente geral at Hotel Mercure Belo Horizonte Lourdes, responded to this review

Dear jOHN, We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Lourdes Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

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06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Mercure Belo Horizonte Lourdes is the perfect hotel for those who want to be close to everything.Located in the most charming neighborhood of Belo Horizonte and near the main points of the capital of the state, Mercure Belo Horizonte Lourdes offers to guests comfort and elegance.The staff is highly qualified, friendly and eager to tell you what the city has to offer. In addition, Mercure Belo Horizonte Lourdes is perfect option to host your business meeting, since it has Wi-Fi and a modern convention center. The Hotel combines the tradition of a french brand and the famous hospitality of the local people. Come and experience this unique concept of accommodation. ... more   less 

Additional Information about Hotel Mercure Belo Horizonte Lourdes

Address: Avenida do Contorno 7315, Belo Horizonte, State of Minas Gerais 30110-047, Brazil
Location: Brazil > State of Minas Gerais > Belo Horizonte
Price Range: $54 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Mercure Belo Horizonte Lourdes 4*
Number of rooms: 380
Reservation Options:
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Also Known As:
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Hotel Mercure Belo Horizonte Lourdes Brazil
Hotel Style:
#3 Spa Hotel in Belo Horizonte
#3 Family Hotel in Belo Horizonte
#4 Romantic Hotel in Belo Horizonte
#4 Luxury Hotel in Belo Horizonte
#6 Business Hotel in Belo Horizonte
#12 Green Hotel in Belo Horizonte
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Mercure Belo Horizonte Lourdes staff and other travelers.
13 questions
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Questions? Get answers from Hotel Mercure Belo Horizonte Lourdes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“away from the elevator”
clarisonb, 3 weeks ago | Read review
“Ask to face the mountains... Very beautiful sundown view.”
zizintheworld, Mar 25, 2017 | Read review
“high floors”
JohnSaoPaulo, Dec 26, 2016 | Read review
“Ninth floor was perfect for me.”
anapaulamartins1978, Oct 24, 2016 | Read review
“Higher floors are better”
oneillpuk, Oct 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$58* /night
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Prices are for 1 room, 2 adults
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