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Mercure Goiania

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Mercure Goiania
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1,050 Reviews from our TripAdvisor Community

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Showing 31: English reviews
Brasilia, DF
Reviewed 1 week ago

I stayed at the subject property for two nights. On the first night, between 1:30 and 2:00 am, I was interrupted at my door and by telephone three times regarding room service that I do not order. I was not able to sleep after these disturbances.

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Helpful?
Thank charlescH2840KX
Reviewed July 7, 2016

They were without system at the first day, and changed the type of my booked room to a inferior type. I complained and they changed my room, but they said that they could not charge the reduced value for de inferior room, they only could give me complimentary breakfast, so I accepted. Upon check out they forced me to pay...

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Helpful?
Thank Leandro P
Reviewed July 3, 2016 via mobile

I was invited here, thus, I did not pay for my stay. If I had to pay for it I would be really upset, specially considering the price for the night. At first, upon arriving the system for bookings was not working and it took a long time to them to find my room. After that I was given a...

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Helpful?
Thank mcorassa
Florianopolis
Reviewed May 3, 2016

Everything about this hotel is simply wonderful. I have been a hotel general manager myself for 19 years and I know a good one when I see one. Very friendly, well groomed and efficient staff, beautiful room, the best breakfast buffet in a long time.

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Thank Fred W
Sao Paulo, SP
Reviewed May 1, 2016

Mercure Goiania is an excelent choice. As usual, Mercure offers a really nice service, with a good price, but Mercure Goiania surprised me even more. Great location. Staff above average. Nice big room. Excelent breakfast.

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Thank Fabio L
Brasilia
Reviewed March 9, 2016

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Helpful?
Thank nathalia-mn
Rodrigo M, General Manager at Mercure Goiania, responded to this review

San Diego, California
Reviewed January 25, 2016

I like this establishment for its room service, great gym, comfortable rooms, great steam sauna, and very friendly service. There's never anyone at the bar or restaurant s if you're after a romantic weekend with few distractions and no interruption this is the place for you. One thing about it, is it can be a little pricey, but you get...

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Thank karleric575
Rodrigo M, General Manager at Mercure Goiania, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rodrigo Mangerotti General Manager

Baltimore
Reviewed October 20, 2015

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Thank Charles C
Rodrigo M, General Manager at Mercure Goiania, responded to this review

Guarulhos
Reviewed September 25, 2015 via mobile

Air conditioning does not work very well , noisy and does not cool the room being that Goiania is a very hot city . The soap in the shower is not good , does not lather very well . TV bad recepcion and terrible image . This is just my first day here . Only one pillow for each person...

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Thank Luiz B
LiviaSoares, General Manager at Mercure Goiania, responded to this review
Google Translation

Prezado Sr. Luiz, gostaríamos de lhe pedir desculpas pelos diversos pontos abordados em sua avaliação ao Mercure Goiania. Faremos revisões...

Sao Paulo, SP
Reviewed September 15, 2015 via mobile

This is my fourth time at this hotel. I have no complaints at all, but would like to make a few observations. The hotel is located in a nice area, so it's easy to walk around. I like the spacious rooms and the style. The amenities offered by the hotel is also nice. They have a nice selection on the...

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1Thank Pedro C
LiviaSoares, General Manager at Mercure Goiania, responded to this review

Mr. Pedro, We very much appreciate your comments regarding your stay at the Mercure Goiania Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Breakfast
GreenLeadersGold level
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Mercure Goiania

Address: Avenida Republica do Libano 1613, Goiania, State of Goias 74125-125, Brazil
Location: Brazil > State of Goias > Goiania
Price Range: $55 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Goiania 3.5*
Number of rooms: 177
Reservation Options:
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Also Known As:
Mercure Goiania Brazil
Hotel Style:
#1 Green Hotel in Goiania
#2 Spa Hotel in Goiania
#2 Business Hotel in Goiania
#4 Family Hotel in Goiania
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Questions & Answers

Here's what travelers have asked, with answers from Mercure Goiania staff and other travelers.
4 questions
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Questions? Get answers from Mercure Goiania staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“ask for a top floor”
 of 5 bubbles 267fredw, May 3, 2016 | Read review
“860 is a great room”
 of 5 bubbles FabioL541, May 1, 2016 | Read review
“Ask for room facing the plaza”
 of 5 bubbles karleric575, Jan 25, 2016 | Read review
“Front rooms have better view”
 of 5 bubbles 708robertot, May 17, 2015 | Read review
“Our room, in the 7th floor was quiet. I think this hotel does not have problem with noise.”
 of 5 bubbles iarak, Feb 10, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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