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Mercure Goiania

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Mercure Goiania
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1,012 Reviews from our TripAdvisor Community

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Showing 30: English reviews
1 review
1 of 5 stars Reviewed July 7, 2016

They were without system at the first day, and changed the type of my booked room to a inferior type. I complained and they changed my room, but they said that they could not charge the reduced value for de inferior room, they only could give me complimentary breakfast, so I accepted. Upon check out they forced me to pay... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Leandro P
Level Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed July 3, 2016 via mobile

I was invited here, thus, I did not pay for my stay. If I had to pay for it I would be really upset, specially considering the price for the night. At first, upon arriving the system for bookings was not working and it took a long time to them to find my room. After that I was given a... More 

Helpful?
Thank mcorassa
Florianopolis
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 3, 2016

Everything about this hotel is simply wonderful. I have been a hotel general manager myself for 19 years and I know a good one when I see one. Very friendly, well groomed and efficient staff, beautiful room, the best breakfast buffet in a long time.

Helpful?
Thank Fred W
Sao Paulo, SP
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 1, 2016

Mercure Goiania is an excelent choice. As usual, Mercure offers a really nice service, with a good price, but Mercure Goiania surprised me even more. Great location. Staff above average. Nice big room. Excelent breakfast.

Helpful?
Thank Fabio L
San Diego, California
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed January 25, 2016

I like this establishment for its room service, great gym, comfortable rooms, great steam sauna, and very friendly service. There's never anyone at the bar or restaurant s if you're after a romantic weekend with few distractions and no interruption this is the place for you. One thing about it, is it can be a little pricey, but you get... More 

Helpful?
Thank karleric575
Rodrigo M, General Manager at Mercure Goiania, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rodrigo Mangerotti General Manager More 

Guarulhos
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed September 25, 2015 via mobile

Air conditioning does not work very well , noisy and does not cool the room being that Goiania is a very hot city . The soap in the shower is not good , does not lather very well . TV bad recepcion and terrible image . This is just my first day here . Only one pillow for each person... More 

Helpful?
Thank Luiz B
LiviaSoares, General Manager at Mercure Goiania, responded to this review
Google Translation

Prezado Sr. Luiz, gostaríamos de lhe pedir desculpas pelos diversos pontos abordados em sua avaliação ao Mercure Goiania. Faremos revisões... More 

Sao Paulo, SP
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 15, 2015 via mobile

This is my fourth time at this hotel. I have no complaints at all, but would like to make a few observations. The hotel is located in a nice area, so it's easy to walk around. I like the spacious rooms and the style. The amenities offered by the hotel is also nice. They have a nice selection on the... More 

Helpful?
1 Thank Pedro C
LiviaSoares, General Manager at Mercure Goiania, responded to this review

Mr. Pedro, We very much appreciate your comments regarding your stay at the Mercure Goiania Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Sao Paulo, SP
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 28, 2015 via mobile

I came to Goiania on a Business trip. This is the second time I stay at the hotel, but the first time I write a review. I liked it very much, in comparison to the last hotel I stayed in Goiania two years ago - can't recall the name, but it's almost in front of Mercure. No particular complains about... More 

Helpful?
Thank Brzfoodfuntraveler
LiviaSoares, General Manager at Mercure Goiania, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Goiania Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Breakfast
GreenLeadersGold level
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Mercure Goiania

Address: Avenida Republica do Libano 1613, Goiania, State of Goias 74125-125, Brazil
Location: Brazil > State of Goias > Goiania
Price Range: $60 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mercure Goiania 3.5*
Number of rooms: 177
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Also Known As:
Mercure Goiania Brazil
Hotel Style:
#1 Green Hotel in Goiania
#2 Spa Hotel in Goiania
#2 Business Hotel in Goiania
#4 Family Hotel in Goiania
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