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Metropolitan Hotel

Traveler (245)
Room & Suite (191)
Video (1)

About

#31 of 57 hotels in Brasilia
Location
Cleanliness
Service
Value
If you’re looking for a quiet hotel in Brasilia, look no further than Metropolitan Flat. Given the close proximity of popular landmarks, such as Itamaraty Palace (1.5 mi) and Santuario Dom Bosco (1.5 mi), guests of Metropolitan Flat can easily experience some of Brasilia's most well known attractions. You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a kitchenette, and you can stay connected during your stay as Metropolitan Flat offers guests free wifi. The hotel features a 24 hour front desk and room service. Plus, Metropolitan Flat offers a pool and free breakfast, providing a pleasant respite from your busy day. While in Brasilia be sure to experience local lobster favorites at Coco Bambu Lago Sul. Looking for something to do in Brasilia? Santuário da Mãe Rainha e Vencedora Três Vezes Admirável de Schoenstatt (0.3 mi), Catedral Metropolitana (0.9 mi), and Torre de Televisão (0.3 mi) are some popular attractions that are within walking distance of Metropolitan Flat. The staff at Metropolitan Flat looks forward to serving you during your upcoming visit.
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Property amenities
Pool
Room service
Restaurant
Fitness Center with Gym / Workout Room
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room amenities
Air conditioning
Minibar
Refrigerator in room
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Hotel links
Visit hotel website
Special Offer:Package Deal
1,290Reviews
3Q+A
5Room tips
Traveler rating
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Popular mentions
If you want to go back 40 years back...pick this hotel. The pictures are not the reality of the hotel. The hotel is very old, the beds are uncomfortable and above all we got our credit card stolen. If u decide to stay there make sure that u dont leave anything ...they opened the
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Response from ggeralmft, Front Office Manager at Metropolitan Hotel
Responded May 10, 2019
Senhora Rebecca, muito obrigado por escolher o Metropolitan Flat para sua estada em Brasília. É de se estranhar vossa observação a respeito de nossos produtos e serviços, totalmente diferente da maioria das avaliações de nossos clientes. Em relação ao cartão de crédito nossa gerência já entrou em contato com a senhora, e já informou sobre o que foi analisado, e momento algum houve falha na segurança e os nossos colaboradores são de alta confiança e todos são treinados, para lidar com os hóspedes em todas as situações. Estamos a disposição para qualquer esclarecimento, pedimos desculpas e lamentamos pelo imprevisto. Atenciosamente, Supervisor de Recepção!!!
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Good hotel. Location was little from the center and tourist places. Nice room and service. Liked the breakfast at top floor. The mattress was little soft for me. Overall we are satisfied about our stay.
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Review collected in partnership with this hotel
Response from ggeralmft, Front Office Manager at Metropolitan Hotel
Responded Apr 5, 2019
Dear guest, thank you for choosing the Metropolitan Flat for your stay. We are happy to have enjoyed our endeavor and positive evaluation. We apologize for the soft mattress, but please note that we are replacing some mattresses to solve this problem. We hope to see you soon to make your stay even better. Sincerely, Reception Supervisor.
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This is a good modern hotel near shopping and within several miles of many of the sights in Brasilia. The included breakfast was very good and comprehensive and the rooftop pool was very warm. The restaurant was fine.
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Response from ggeralmft, Front Office Manager at Metropolitan Hotel
Responded Mar 6, 2019
Prezado hóspede, em nome de toda a nossa equipe agradecemos a sua avaliação sobre nosso hotel. Sua avaliação é muito importante para o nosso desenvolvimento. Ficamos felizes por ter gostado de nosso empreendimento e do café da manhã. Em sua próxima estada não hesite em compartilhar conosco sua experiência de hospedagem. Atenciosamente, Alcino Humberto – Supervisor de Recepção!!!
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Stayed there on a business trip for its convenient location. Would not stay again. Needs renovation and better maintenance. Air conditioning had problems. No hot water in the morning. There are many better options nearby. New hotels for the same price.
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Response from ggeralmft, Front Office Manager at Metropolitan Hotel
Responded Sep 20, 2018
Prezado hóspede, muito obrigado pelo tempo dedicado para nos avaliar. Ficamos felizes por ter escolhido o Metropolitan Flat. Pedimos desculpas e lamentamos pelos inconvenientes, realmente houve um problema pontual de água quente, mas já foi solucionado.Esperamos revê-lo em breve novamente, para fazer de sua estada ainda melhor. Atenciosamente, Supervisor Recepção!
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Wifi is pretty much non existent, after 2 days complaining, they asked a 3rd company to install a hotspot in my room (then it worked). There is a hidden 10% tax that only shows up after the reservation is confirmed (not even the manager was able to explain what it's for). Hot
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Review collected in partnership with this hotel
Response from ggeralmft, Front Office Manager at Metropolitan Hotel
Responded Aug 13, 2018
Prezado Jonas Almeida, agradecemos pelos comentários e pela crítica, assim poderemos trabalhar nos pontos mencionados. Pedimos desculpas pela Wifi não ter funcionado nos 2 primeiros dias, mas como o senhor mesmo mencionou foi solucionado. Sobre a taxa de serviços de 10%, como foi explicado ao senhor no checkout, é uma taxa aprovada pelo convenção de condomínio e todos os hotéis cobram essa taxa. E no momento da confirmação da sua reserva, clicando no link mais detalhes, estará explícito que o hotel cobrará mais 10% de taxas de serviços. Qualquer outras dúvidas estou a disposição!!! Atenciosamente, Alcino Humberto - Supervisor de Recepção.
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PRICE RANGE
$52 - $101 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Metropolitan Flat
LOCATION
BrazilFederal DistrictBrasilia
NUMBER OF ROOMS
112
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