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Melia Brasil 21

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#11 of 56 Hotels in Brasilia
Certificate of Excellence
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1 room 2 adults 0 children
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Melia Brasil 21
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2,527 Reviews from our TripAdvisor Community

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Showing 336: English reviews
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Reviewed 2 days ago NEW

I stayed at the hotel for three nights on a business trip, and found it completely adequate. The room was comfortable and the wifi worked well. The greatest disappointment was the breakfast. Staff rarely interacted with guests, and when they did, I never saw a smile. On two of the three days, no one welcomed me when I arrived at...

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Helpful?
Thank Dan G
Winnipeg, Canada
Reviewed 1 week ago

I have mixed reviews about this property. I stayed in Block D which is the newer renovated block. Check in was great and I was able to check in early with no issue. My room while small was comfortable and up to date, I was shocked to see that the hotel charges 6 real for a Nespresso coffee My room...

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Helpful?
Thank Kim L
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Kim L, Thank you for choosing Melia Brasil 21 as your lodging in Brasília. We apologize for not fully meet your expectations with some services. Please send us an email with a few more details about your last stay to qualidade.brasil21@meliahotels.com.br will be a pleasure to answer. Take this opportunity to thank your comments, which help to improve our...

Warsaw, Poland
Reviewed 2 weeks ago

Not first stay in Melia, but first in business hotel that company. Modern and comfort, great rest after very, very long trip from Europe. Worth it's price, clean and spacy room, wonderfull brakfast. Very nice Staff, clear information both in reception and in the room.

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Helpful?
Thank Tomasz_z_Warszawy
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Tomasz_z_Warszawy, Thank you so much for choosing Meliá Brasil 21 as your lodging in Brasília. Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback. Take this opportunity to thank your comments, which help to improve our services. Sincerely, Jacques Bezençon General Manager

Port of Spain, Trinidad
Reviewed 3 weeks ago

Both accommodation and services were great, right in the heart of activities, close to restaurant , beauty shop etc. Well kept, clean interior, noise free stay. Lovely view from the top floors , bilingual staff make the stay more enjoyable. Thank You

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Helpful?
Thank Phyllis M
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Phyllis M, Thank you so much for choosing Meliá Brasil 21 as your lodging in Brasília. Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback. Sincerely, Jacques Bezençon General Manager

Reviewed February 20, 2017

I arrived in the morning and found out that I had forgotten my briefcase in the taxi that brought me to the hotel. Three persons, Marília, Sebastiao and Nelson took care of this terrible problem. Started making calls and in a short period of time they were able to find the cab driver who brought my computer and other important...

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Helpful?
Thank Martin F
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Martin F, Thank you so much for choosing Meliá Brasil 21 as your lodging in Brasília. Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback. Take this opportunity to thank your comments, which help to improve our services. Sincerely, Jacques Bezençon General Manager

San Francisco, California
Reviewed February 17, 2017

The rooms are clean, the dining at Norton is ecellent and the people are very friendly. I would recommend this hotel for business trips at any towers, A, D or B. Close to a mall and feels pretty safe.

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Helpful?
Thank 246cyril
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear 246cyril, Thank you so much for choosing Meliá Brasil 21 as your lodging in Brasília. Thanks for staying with us, we work hard to make our guests happy. We appreciate your feedback. Take this opportunity to thank your comments, which help to improve our services. Sincerely, Jacques Bezençon General Manager

Knoxville, Tennessee
Reviewed February 15, 2017

Not the most luxurious property, but clean, comfortable, and well-located. Staff is competent and eager to meet guest needs. Cost is very reasonable and this hotel certainly met my needs. I would stay here again if the need for another trip arose.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank W8913IOalank
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear W89131Oalank, Thank you for choosing Melia Brasil 21 as your lodging in Brasília. We apologize for not fully meet your expectations with some services. Take this opportunity to thank your comments, which help to improve our services. Kind Regards, Jacques Bezençon - General Manager

Reviewed February 13, 2017 via mobile

The staff at the reception desk were friendly and tried to be helpful. The room felt clean and spacious. The bathroom however was not cleaned properly. The breakfast was also quite good, there was a wide selection of food for breakfast.

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Helpful?
Thank Maria C
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Maria C, Thank you for choosing Melia Brasil 21 as your lodging in Brasília. We apologize for not fully meet your expectations with some services. Please send us an email with a few more details about your last stay to qualidade.brasil21@meliahotels.com.br will be a pleasure to answer. Take this opportunity to thank your comments, which help to improve our...

Canton of Geneva, Switzerland
Reviewed February 11, 2017 via mobile

Stayed there for a conference. There are 3 towers (B, D & F). I stayed in B (higher floor) and was happy. Room was modern, clean and comfortable. Colleagues who were on lower floors complained about the old style of their room. Colleagues in tower F were not so happy. Apparently, this one had not been upgraded. Tower D looked...

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Helpful?
Thank Ludo-Owen
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Ludo-owen Thank you for choosing Melia Brasil 21 as your lodging in Brasília. We apologize for not fully meet your expectations with some services. Please send us an email with a few more details about your last stay to qualidade.brasil21@meliahotels.com.br will be a pleasure to answer. Take this opportunity to thank your comments, which help to improve our services....

Dallas, Texas
Reviewed February 8, 2017 via mobile

I'm into my 3rd day here and it's not bad. When I checked in, they sent me to another tower. Rumor is they can sometimes put Americans in their lesser rooms. That being said, my room is ok. I asked for a single bed but they gave me 2 twins. When I checked in at 2am, I can't say I...

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Helpful?
Thank Ryan B
Jacques_MB, Gerente geral at Melia Brasil 21, responded to this review

Dear Ryan B, Thank you for choosing Melia Brasil 21 as your lodging in Brasília. We apologize for not fully meet your expectations with some services. Please send us an email with a few more details about your last stay to qualidade.brasil21@meliahotels.com.br will be a pleasure to answer. Take this opportunity to thank your comments, which help to improve our...

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Melia Brasil 21

Address: SHS Quadra 6 - Bl. B, D & F | Asa Sul, Brasilia, Federal District 70316-000, Brazil
Location: Brazil > Federal District > Brasilia
Price Range: $71 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Melia Brasil 21 4.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Melia Brasil 21 Hotel Brasilia
Melia Hotel Brasilia
Sol Melia Brasilia
Melia Brasil 21 Brasilia, Brazil
Hotel Style:
#6 Romantic Hotel in Brasilia
#6 Family Hotel in Brasilia
#8 Luxury Hotel in Brasilia
#8 Business Hotel in Brasilia
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Questions & Answers

Here's what travelers have asked, with answers from Melia Brasil 21 staff and other travelers.
13 questions
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Questions? Get answers from Melia Brasil 21 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Book D block”
 of 5 bubbles I9468WIkiml, 1 week ago | Read review
“the higher, the better”
 of 5 bubbles Tomasz_z_Warszawy, 2 weeks ago | Read review
“top floor, give a great view of the immediate surroundings , plus its quieter”
 of 5 bubbles 837phyllism, 3 weeks ago | Read review
“Select a room in Block "D" if possible.”
 of 5 bubbles W8913IOalank, Feb 15, 2017 | Read review
“Away from the lift...noisy.”
 of 5 bubbles grbr07, Dec 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question