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Grand Mercure Brasilia Eixo

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Traveler (182)
Room & Suite (135)
Pool & Beach (18)
Overview
  • Excellent62%
  • Very good26%
  • Average7%
  • Poor3%
  • Terrible2%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (513)
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All reviewsstaff was very friendly and helpfulexcellent locationshopping malleasy accessgood sizenice viewnice hotelfront desklucasoptionsbalconyamenitiesbusinessminibartaxicity
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1 - 5 of 35 reviews
Reviewed 2 weeks ago via mobile

I can’t believe I have to stay overnight in this hotel, everything is wrong with it, not one is taking care since the 80 s probably, and I will definitely ask the the hotel manager to resign Since you arrive to the hotel nothing works,...More

Thank Guillermo V
Response from mkuchemann, Manager at Grand Mercure Brasilia EixoResponded 3 days ago

Dear Guestt, Thank you for taking the time to tell us about your experience at the Grand Mercure Brasilia Eixo Monumental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive...More

Reviewed 2 weeks ago via mobile

So this was my second stay at the Grand Mercure Brasilia, and it will be my last. I booked the luxury suite but when I arrived I was told that they had “made a mistake” and accidentally allowed a guest to extend their stay in...More

Thank joaoYreina
Response from mkuchemann, Manager at Grand Mercure Brasilia EixoResponded 3 days ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Brasilia Eixo Monumental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive...More

Reviewed 3 weeks ago via mobile

This is your typical Accor/Mercure hotel: nothing five star about it. The rooms are a bit run down, Service is average. The same thing goes for the food/breakfast. Well located, in the hotel sector of the city, nearby restaurant chains.More

Thank Colesterol
Response from mkuchemann, Manager at Grand Mercure Brasilia EixoResponded 3 days ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Brasilia Eixo Monumental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive...More

Reviewed 3 weeks ago

The hotel location is perfect for business or hollidays trips. The car park could be bigger to accomodate more cars. Particularly the room I stayed (1022) was very noisy due, probably, to water drain pipes. Airconditioning also too noisy.

Review collected in partnership with Accorhotels.com
Thank roberto_duha66
Response from mkuchemann, Manager at Grand Mercure Brasilia EixoResponded 3 days ago

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Marco André Kuchemann Gerente Operacional / Operations Manager Grand Mercure Brasília

Reviewed 4 weeks ago

This is not a five-star hotel. there must be some rooms avaliable with 5-star status, but the majority of the rooms are old or defective. I was there for a month, and during this period I had constant alergy crisis, because, even throught the rooms...More

Thank Adriano M
Response from mkuchemann, Manager at Grand Mercure Brasilia EixoResponded 3 weeks ago

Dear Guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Brasilia Eixo Monumental. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Microwave
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Indoor pool
Outdoor pool
Details
Price range
$58 - $117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Brasilia
#8 Family Hotel in Brasilia
#11 Romantic Hotel in Brasilia
#16 Business Hotel in Brasilia
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$58 - $117 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Luxury Hotel in Brasilia
#8 Family Hotel in Brasilia
#11 Romantic Hotel in Brasilia
#16 Business Hotel in Brasilia
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (182)
Room & Suite (135)
Pool & Beach (18)
Dining (11)
Amenities (9)
Questions & Answers
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rlfisher02
January 9, 2018|
Answer
Response from Dalvlira | Reviewed this property |
One of the best apartments.
0
Votes
Google Translation
Room Tips
"Even if you payed stardard, ask for a "renewed" room, because most of the standard are just sad and..."
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"Top floors rooms are quiet and provide a limited view of the city."
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"Don't face west as services performed at night!"
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"quieter floors, good cleanliness"
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