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Hotel Mercure Manaus

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#6 of 43 Hotels in Manaus
Certificate of Excellence
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Hotel Mercure Manaus
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520 Reviews from our TripAdvisor Community

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Showing 51: English reviews
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is a little out of town, but we only needed a night somewhere prior to an Amazon trip. Very limited options for dinner, it was a Sunday night and places were closed. 3 of us in a room, it was plenty big enough for all of us.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Rachael A
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Rachel, Thanks for your time to make a comment about your stay in our hotel, your opinion is very important for our quality process. We hope to see you soon. My best regards, Christian Costa General Manager More 

The Netherlands
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 20, 2016

We (family with two children) stayed at the Mecure Manaus in June 2016 for 3 nights. The hotel is what you would expect from a Mercure. Simple, standard, not particularly charming, but facilities worked well and service was efficient. The location is excellent as it is walking distance from the best Shopping Mall of Manaus (called Manauara Shopping). Conclusion, good... More 

Helpful?
Thank DMFT1967
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Guest, It is a pleasure for us to know that your stay was very good for you and your family, our employee target is provide the best service in hospitality. We hope to see you and your family soon. Best regards, Christian Costa General Manager Mercure Manaus Hotel More 

Espoo
Level Contributor
70 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed May 20, 2016

Service was excellent all through the hotel. They were available all the time, and especially at the front desk they were exceptional. Whether we needed to book a massage or needed to extend our stay, they were always there for us. Breakfast was nice, there was a nice steam sauna at the top floor and the pool was very nice.... More 

Helpful?
Thank terot
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Terot, We glad to have you here in our hotel, we are very happy to know that you like our service and building. Our staff team work every day to give you our best and exceed your expectations. We hope to see you soon. Best regards, Christian Costa General Manager Mercure Hotel More 

Buenos Aires, Argentina
Level Contributor
194 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed May 12, 2016

The hotel had a great breakfast, good sized rooms and comfortable beds.the hotel was clean and up to a good standard. It is not in the historical centre so taxis are a must to go most places but it is near shops and restaurants. It has a small swimming pool and a basic gym.

Helpful?
Thank JosephineSalvador
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Josephine, We thank you for you positive comment about your stay in our hotel Mercure in Manaus, our target is your total satisfaction. We hope to see you soon. Best regards, Christian Costa General Manager More 

Melbourne, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed February 25, 2016

The Mercure is an excellent value, from nice clean rooms to excellent staff. They went above and beyond to make sure we were comfortable and taken care of. We had a rather large group, 11 rooms I think, and everyone was very happy with the accommodations including great breakfast. I was having trouble getting my phone to work and had... More 

Helpful?
Thank Kvelie
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Christian Costa General Manager Mercure Manaus Hotel More 

Sao Paulo, SP
Level Contributor
83 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 7, 2016

Mercure Manaus is a typical hotel from the franchise. Clean, well located and with a good cost-benefit. The one in Manaus is located less than half mile from the Manauara Mall, that hosts many Brazilian top stores and restaurants. The property itself has an efficient front desk, and the rooms have a small kitchen with a microwave and sink. The... More 

Helpful?
Thank SilvioT
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Mr. Silvio, We are very happy about your positive comments of your stay in our hotel, our employees work hard everyday to give to you the best quality of service. We hope to see you soon. Best regards, Christian Costa General Manager More 

Vancouver, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 19, 2016

I stayed here a total of five nights, with an Amazon excursion in midst of my stay; the hotel is clean and the staff are friendly and helpful; the room were spacious & quiet; the facilities, including rooftop pool and gym are nice; the restaurant/lounge looks okay but lacking in atmosphere; we chose to walk a couple of blocks to... More 

Helpful?
Thank VCR-Jeff
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Jeff, Thank you so much for you time to write about your stay in our Hotel Mercure Manaus, it´s a pleasure to serve and satisfy your expectation . We hope to see you soon. Best regards, Christian Costa General Manager More 

London, United Kingdom
Level Contributor
85 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed January 14, 2016 via mobile

The Mercure is Manaus has great beds and decent bathrooms. The pool is small but adequate and the gym well equipped. It just doesn't have a lot of atmosphere as the bar is in the lobby and never seems to be open. It's a good base to see Manaus.

Helpful?
Thank Sara M
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Sara, Thank you so much about your comments of your stay in Hotel Mercure Manaus, our staff work everyday to give to you the best quality of service. We hope to see you soon. My best regards, Christian Costa General Manager More 

Rio de Janeiro, RJ
Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed December 16, 2015

We got an excelent price for this hotel but it has some little problems. The air conditioning wasn't cooling properly the room and it was noisy. The water from the shower sometimes wasn't hot enougth. But the staff was really kind with us.

Helpful?
Thank Luiz R
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Mr. Luiz, We appreciate your time to answer this survey, your opinion is very important for us to improve our quality control and avoid more issues. We hope to see you again soon. Best regards, Christian Costa General Manager Hotel Mercure Manaus More 

Budapest, Hungary
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed November 3, 2015

A good hotel to stay in Manaus. The staff of the hotel was extremely friendly and helpful. The room was clean and very comfortable. The breakfast was avarage but good quality. The rooftop swimming pool is a bit worn out but they are working on the renovation of the wellness unit already. Anyway it was nice to sit in the... More 

Helpful?
Thank István L
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear István, We appreciate your time to write about your stay in our hotel Mercure Manaus, we are very happy to know that our service meet your expectation. We hope to see you soon. Best regards, Christian Costa General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 3 star MERCURE APT MANAUS has 126 apartments with living room, kitchen and suite. Located in the exclusive area of Manaus, it is about 15 minutes from the international airport, the city centre and the industrial district. The hotel offers a sauna, fitness centre and spa. ... more   less 

Additional Information about Hotel Mercure Manaus

Address: Avenida Mario Ypiranga 1000 | Adrianopolis, Manaus, State of Amazonas 69057-001, Brazil
Location: Brazil > State of Amazonas > Amazon River > Manaus
Price Range: $58 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Mercure Manaus 3.5*
Number of rooms: 126
Reservation Options:
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Also Known As:
Hotel Mercure Manaus AM, Brazil
Hotel Style:
#4 Family Hotel in Manaus
#5 Business Hotel in Manaus
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