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Hotel Mercure Manaus

#5 of 41 Hotels in Manaus
Certificate of Excellence
Av. Mario Ypiranga, 1000 (antiga Rua Recife) | Adrianopolis, Manaus, State of Amazonas 69057000, Brazil
Hotel amenities
1 room 1 adult
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Hotel Mercure Manaus
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431 Reviews from our TripAdvisor Community

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Sao Paulo, SP
Level Contributor
72 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Mercure Manaus is a typical hotel from the franchise. Clean, well located and with a good cost-benefit. The one in Manaus is located less than half mile from the Manauara Mall, that hosts many Brazilian top stores and restaurants. The property itself has an efficient front desk, and the rooms have a small kitchen with a microwave and sink. The... More 

Helpful?
Thank SilvioT
Vancouver, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here a total of five nights, with an Amazon excursion in midst of my stay; the hotel is clean and the staff are friendly and helpful; the room were spacious & quiet; the facilities, including rooftop pool and gym are nice; the restaurant/lounge looks okay but lacking in atmosphere; we chose to walk a couple of blocks to... More 

Helpful?
Thank VCR-Jeff
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Jeff, Thank you so much for you time to write about your stay in our Hotel Mercure Manaus, it´s a pleasure to serve and satisfy your expectation . We hope to see you soon. Best regards, Christian Costa General Manager More 

London, United Kingdom
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The Mercure is Manaus has great beds and decent bathrooms. The pool is small but adequate and the gym well equipped. It just doesn't have a lot of atmosphere as the bar is in the lobby and never seems to be open. It's a good base to see Manaus.

Helpful?
Thank Sara M
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Sara, Thank you so much about your comments of your stay in Hotel Mercure Manaus, our staff work everyday to give to you the best quality of service. We hope to see you soon. My best regards, Christian Costa General Manager More 

Rio de Janeiro, RJ
Level Contributor
50 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed December 16, 2015

We got an excelent price for this hotel but it has some little problems. The air conditioning wasn't cooling properly the room and it was noisy. The water from the shower sometimes wasn't hot enougth. But the staff was really kind with us.

Helpful?
Thank Luiz R
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Mr. Luiz, We appreciate your time to answer this survey, your opinion is very important for us to improve our quality control and avoid more issues. We hope to see you again soon. Best regards, Christian Costa General Manager Hotel Mercure Manaus More 

Budapest, Hungary
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed November 3, 2015

A good hotel to stay in Manaus. The staff of the hotel was extremely friendly and helpful. The room was clean and very comfortable. The breakfast was avarage but good quality. The rooftop swimming pool is a bit worn out but they are working on the renovation of the wellness unit already. Anyway it was nice to sit in the... More 

Helpful?
Thank István L
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear István, We appreciate your time to write about your stay in our hotel Mercure Manaus, we are very happy to know that our service meet your expectation. We hope to see you soon. Best regards, Christian Costa General Manager More 

Guatemala City, Guatemala
Level Contributor
211 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed October 27, 2015

Modern tower of fifteen floors. Located in a nice area of Manaus, a little far from the city center, but you can take a taxi and get there in 15 minutes. There are several restaurants and shops nearby. Big, nice pool. Clean and modern rooms, small but with everything you need for a good stay. Breakfast good, but not included... More 

Helpful?
Thank EMILE D
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Emile, We are very grateful for your positive comments about your stay in Hotel Mercure Manaus, our employees work hard everyday to give you the best experience and service in your trip. We hope to see you soon. My best regards, Christian Costa General Manager More 

Freising, Germany
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed October 19, 2015

This hotel has a lot of good stuff, like clean bedding, nice climate conditioning (although conference room is very cold), good breakfast and nice staff. Only the complications at the check-out were unfortunately, but this might be due to a somewhat complicated construction. People staid friendly. The rooftop pool, jacuzzi and gym is making it a prefect place for chilling.

Helpful?
Thank gerson v
MERCURE M, Gerente geral at Hotel Mercure Manaus, responded to this review

Dear Gerson, We feel very glad for your feed back trought your comments on Trip Advisor about your hosting in Mercure Manaus Hotel. We are sorry about your check-out issue, and hope to assist you in your next time in Mercure Hotel Manaus. Make sure that your opinion is very important for us. Our employees work to offer excelent services... More 

Cleveland, Ohio
Level Contributor
5 reviews
5 of 5 stars Reviewed September 8, 2015

Accommodations were very good, Bruno at the front desk went about and beyond! We had a large group and he took the time to make sure that we were all settled in. this was my first trip to Manaus and my first time in a Mercure Hotel. Thanks again Bruno!

Helpful?
Thank Ed P
MERCURE M, General Manager at Hotel Mercure Manaus, responded to this review

Dear Padley, We feel very glad for your feed back trought your comments on Trip Advisor about your hosting in Mercure Manaus Hotel. Make sure that your opinion is very important for us. Our employees work to offer excelent services and produts. I'll share your comments with our team. We expect see you again in Mercure Manaus Hotel, Regards, Christian... More 

Fortaleza
Level Contributor
85 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed August 11, 2015

good location....close to a mall...very clean room..poor amenities and towels..comfortable sized room...good breakfast...not very friendly reception...good internet..a very good option for business travellers..

Helpful?
Thank Sumeetbr
MERCURE M, Manager at Hotel Mercure Manaus, responded to this review

Dear Sumeetbr, Thank you very much for your feedback, your satisfaction is really important for us. we appreciate your information, and inform you that the hotel has undergone a recent renovation. We'd like to invite you to another experience at Mercure Manaus. Best regards Christian Costa General Manager mercure.com More 

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