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Quality Hotel Manaus

#7 of 41 Hotels in Manaus
Certificate of Excellence
Avenida Mario Ypiranga 1090 | Adrianopolis, Manaus, State of Amazonas 69057-002, Brazil
Hotel amenities
1 room 1 adult
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Quality Hotel Manaus
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627 Reviews from our TripAdvisor Community

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Silver Spring, United States
Level Contributor
62 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Comfortable rooms, helpful bilingual front desk staff, and located next to a large, upscale mall. Good breakfast buffet too with plenty of options for local tastes and international guests. I would stay again.

Helpful?
Thank Nat T
Level Contributor
12 reviews
4 hotel reviews
3 of 5 stars Reviewed December 15, 2015

Elevators were extremely slow and hot. Ended up taking stairs many times even though they were dark and hot. Hallways were dim and not safe. Very slow drains in bathrooms. Mold is a problem. Bring Chlorox wipes if mold bothers you. Alerted front desk about drains and they did nothing. No instructions given on how to turn on air conditioner;... More 

Helpful?
Thank O9666RGjaneb
ggeral, Gerente at Quality Hotel Manaus, responded to this review

Dear Guest, Thank you for sharing your review. We value guest feedback and share it with our team to maintain the highest level of excellence. We look forward to welcoming you back soon. Kind Regards, Mauro Rafael General Manager Quality Hotel Manaus More 

Florida
Level Contributor
327 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed November 30, 2015

We (two women) stayed here for two nights prior to an Amazon cruise. Arrived at midnight from the airport. 40 reals to get to the hotel. Very little English spoken. We were given a fairly large room, which was quiet and clean. I Shower had a lot of mold in the tiles and halls were dimly lit, which scared us,... More 

Helpful?
Thank Bocagrlz
ggeral, General Manager at Quality Hotel Manaus, responded to this review

Dear Guest, Thank you for sharing your review. We value guest feedback and share it with our team to maintain the highest level of excellence. We look forward to welcoming you back soon. Kind Regards, Mauro Rafael General Manager Quality Hotel Manaus More 

Manaus, AM
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed November 26, 2015

The hotel itself was good. The staff was friendly and quite helpful. The room was very comfortable. It's conveniently located near Manauara and restaurants nearby. I booked a weekend break to enjoy the facilities (swimming pool, bar, etc). At the night of our arrival, the swimming pool bar was closed, the pool area was very dirty - cigarette butts all... More 

Helpful?
Thank DuanesSantos
ggeral, General Manager at Quality Hotel Manaus, responded to this review

Dear Guest, Thank you for taking the time to review the Quality Hotel Manaus. We appreciate your comments and take every one of them very seriously as our goal is to provide you with an experience that provides comfort from beginning to end. I was sorry to hear that you couldn't use the pool. My sincere apologies, we hope that... More 

1 review
4 of 5 stars Reviewed November 20, 2015 via mobile

Overall it was a good stay. They had people at the front desk who could speak English when needed. The breakfast was great! Bed was a little hard that is the only negative. The outside "bar" isn't really a bar, just a place to congregate and have drinks, but you can freely have drinks out there. Good place would stay... More 

Helpful?
Thank Steven K
ggeral, General Manager at Quality Hotel Manaus, responded to this review

Dear Guest, Thank you so much for taking time to write about your experience at Quality Hotel. I am so pleased to know that you enjoyed many aspects of your stay with us. It is my sincere hope that we will have the opportunity to welcome you back very soon! Kind Regards, Mauro Rafael General Manager Quality Hotel Manaus More 

houston
Level Contributor
63 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
1 of 5 stars Reviewed November 10, 2015

took over three hours to get into room after check in. Reception did not notify housekeeping that we were waiting for the room. Toilet did not work properly and management did not fix it. Manager could not be bothered to come check out the problem when asked.

Helpful?
Thank dmcHouston
ggeral, General Manager at Quality Hotel Manaus, responded to this review

Dear Guest, Thank you for taking the time to write a review about Quality Hotel Manaus. I am sorry for the unfortunate incident you had at our hotel. I hope that you are able to give our hotel another chance and are able to get the extraordinary experience the rest of our guests receive. Kind Regards, Mauro Rafael General Manager... More 

Bengaluru (Bangalore), India
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 21, 2015

The location of this hotel is very nice, just next to a big shopping Mall Manaura which is one of the best malls in Manaus which makes the hotel perfect for long stays as you have many options to eat out. Plenty of taxis are available makes more convenient.. Hotel is good.. Rooms are clean & good options for breakfast.... More 

Helpful?
Thank abhishek1232015
ggeral, General Manager at Quality Hotel Manaus, responded to this review

Dear Guest, Thank you for taking the time to fill out our online review. We appreciate your comments and feedback. Keep us in mind the next time you are in Manaus. Kind Regards, Mauro Rafael General Manager Quality Hotel Manaus More 

Bengaluru (Bangalore), India
Level Contributor
3 reviews
4 of 5 stars Reviewed September 8, 2015

The location of this hotel is very nice, just next to a big shopping Mall Manaura which is one of the best malls in Manaus which makes the hotel perfect for long stays as you have many options to eat out. Plenty of taxis are available makes more convenient.. Hotel is good.. Rooms are clean & good options for breakfast.... More 

Helpful?
Thank Avy1980
ggeral, Gerente geral at Quality Hotel Manaus, responded to this review

Dear Guest, Thank you for leaving your review of Quality Manaus. Hope to see you soon! We look forward to your return to Quality Hotel Manaus in the very near future. Best Regards, Mauro Rafael Gerente Geral Quality Hotel Manaus http://www.tripadvisor.com.br/ShowUserReviews-g303235-d2176311-r308290734-Quality_Hotel_Manaus-Manaus_Amazon_River_State_of_Amazonas.html# More 

Cairo, Egypt
1 review
4 of 5 stars Reviewed August 13, 2015

I liked the hotel, the rooms are very simple and clean, it's close to the biggest mall in Manaus, i think i'd stay at the same hotel if i go to Manaus again, the breakfast had a good variety, and the staff understood English which is quite rare in Manaus.

Review collected in partnership with this hotel

Helpful?
Thank 287haithamc
ggeral, Gerente geral at Quality Hotel Manaus, responded to this review

Dear Guest, Thank you for leaving your review of Quality Manaus. Hope to see you soon! We look forward to your return to Quality Hotel Manaus in the very near future. Best Regards, Mauro Rafael Gerente Geral Quality Hotel Manaus More 

London, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed July 20, 2015

We booked this hotel to be a stop over from flying to Manaus and an Amazon lodge experience. The check in was very easy, the hotel was very nice and clean. The rooms were great, the beds were comfy and the bathrooms were clean and large. Breakfast was very good and inclusive. Check out was easy, and we were able... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Sharley186338
ggeral, General Manager at Quality Hotel Manaus, responded to this review

Dear Guest, Thank you for reviewing your recent stay with us. We are indeed very happy that you enjoyed your stay with us and do look forward to welcoming you back soon. Your feedback is greatly appreciated as it enables us to monitor our performance in both our service and facilities so our guests needs are met. Thank you again... More 

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