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Holiday Inn Manaus

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#1 of 44 Hotels in Manaus
Certificate of Excellence
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Holiday Inn Manaus
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671 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Los Altos, California
Reviewed November 24, 2016

This is my first time to come to Brazil. And as the first stop we stayed in the Hoiliday In. I find it a wonderful place. The roon is quite comfortable,the breakfast is great, and all the people are very good to us, and very professional in service. If I have a chance to come here, I'll certainly to choose...

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Helpful?
2Thank liuhy39224502012
Management response:

Dear liuhy39224502012, Thank you so much for your review of our hotel. We appreciate your comment about Jhonathan Silva. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Suzane Ouro Front Office Supervisor.

Australia
Reviewed October 12, 2016

Front desk and concierge staff members were amazing and friendly. The service by a front desk guy and concierge guy were just outstanding. Swimming pool was good. When we checked in, we got complimentary water and chocolates, which we loved them. That was really nice touch. Breakfast was really good as well.

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Helpful?
Thank Kookaburra-miwa
HolidayInnManaus, Front Office Manager at Holiday Inn Manaus, responded to this review

Dear Kookaburra-miwa, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Suzane Ouro Supervisora de Recepção.

Boston, Massachusetts
Reviewed September 29, 2016

I booked this hotel last minute as I was checking out of an all-inclusive resort along the Black River. This hotel, that costs 1/4 the amount of money of the resort, had better food, service, bedding, internet, and staff. I really don't expect much when I go a Holiday Inn, but this particular one really exceeded my expectations. it's not...

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3Thank vagabond05
A TripAdvisor Member
Level Contributor
3 reviews
3 helpful votes
Reviewed September 26, 2016 via mobile

We stayed at the Manaus HI for 3 nights total, book ending our trip to the rain forest. It's a great hotel with excellent facilities and service. The food served in the restaurant is very good , the rooms were excellent and the pool is perfect. The staff were all top notch too. It's really more of a business hotel...

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2Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Manaus, responded to this review

Dear Valued Guest, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our facilities, service, food, and staff. However, I was concerned to see that you were not impressed with our location. Rest assured, your comments will be shared with our management team to properly...

Reviewed September 25, 2016

The perfect Hotel. From the people, the rooms, the internet, the air conditioning, one elevator blocked only for the team, ideal food and fruits, staff very respectful, and private, remember the electricity is 220, and you will need the adaptor.

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3Thank Gustavo P
Eatontown, New Jersey
Reviewed September 14, 2016 via mobile

I visited Manaus for business and stayed here for 17 days. The hotel is reasonably nice, but the employees really make it a great place to stay. They all seem to really enjoy their jobs, especially Julio and Kaleo, who helped me not only see the tourist locations all around the city, but the heart of the city and all...

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Thank socrjay
Reviewed August 31, 2016

Stayed for business trip. Service is excellent especially by Jhonathan and the room is also nice. Convenient location for me because it is very close to our customer's facilities. Definitely I will stay the hotel again.

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2Thank Daisuke K
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Daisuke K, We kindly appreciate your review. It is great to hear that not only our facilities, but also our staff made the difference. Our Bell Boy Jhonathan is definitely an asset for the hotel. He is always eager to help and to take a smile from the guests faces. We are looking forward for your return soon. Yours...

Stuttgart, Germany
Reviewed August 29, 2016 via mobile

I spent 2 days in this hotel. The location is not central but it takes only 15 min by taxi to reach the Teatro Amazonas. Room are modern and clean. The staff very helpful and professional. The restaurant on the average - much better to head to one of the restaurant in downtown.

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Thank rc67
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear rc67, Thank you for the time spent in writing to us. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Pablo Pacheco Rooms Division & Quality Manager

Birmingham, United Kingdom
Reviewed August 27, 2016 via mobile

I have nothing but great things to say about this hotel. The rooms were clean and well equipped, the swimming pool area was perfect and great for relaxing. The best thing about this hotel is the customer service, especially Suzanne on the front desk. Latam airline had lost my baggage for the entirety of my stay in Manaus but Suzanne...

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1Thank Naomilane83
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Naomilane83, We kindly appreciate your time for filling this review and the gentle recognition about our installations and out staff. Suzane is really an asset for our property. I am going to thank her personally for her great job. I am sure that she will be really happy with your feedback. Hope you may visit us again in the...

Reviewed August 27, 2016 via mobile

I travel a lot with work and stay at many IHG Hotels so I always expect a good level of service wherever I go. The Holiday Inn Manaus however totally blew other Holiday Inns out of the water, mainly because the staff are so welcoming and happy to help wherever possible. Staying at the Holiday Inn Manaus is a very...

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1Thank mancwheeler
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear mancwheeler, We are deeply flattered with your review. It is great to hear that we are above most Holiday Inn hotels, we have a solid team that is very passionate to serve and to help, thank you very much for your recognition and kind words. Hope to see you back soon. Greetings from Manaus, Pablo Pacheco Rooms Division &...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience the Holiday Inn Manaus Get ready for a new experience and welcome to Holiday Inn Manaus! With a complete structure and differentiated service, we serve guests who are seeking for a personalized service, comfort and convenience. Our structure, products and services have been enhanced to meet and exceed the expectations of our guests. Our hotel and guest rooms provide and follow the highest international safety standards and are fully equipped to ensure to our guests comfort, quality and excellence in customer service. With care in customer service and attention to every detail, we provide you welfare along your stay. ... more   less 

Additional Information about Holiday Inn Manaus

Address: Avenida Rodrigo Otavio 3721, Manaus, State of Amazonas 69073-177, Brazil
Location: Brazil > State of Amazonas > Amazon River > Manaus
Price Range: $61 - $83 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Manaus 3.5*
Number of rooms: 240
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Also Known As:
Holiday Inn Manaus AM, Brazil
Hotel Style:
#1 Family Hotel in Manaus
#1 Business Hotel in Manaus
#2 Green Hotel in Manaus
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Manaus staff and other travelers.
9 questions
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Lethem, Guyana
over a year ago
Lethem, Guyana
New York
over a year ago
Evanston, Illinois

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Questions? Get answers from Holiday Inn Manaus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors are with nice view & corner rooms are bigger.”
 of 5 bubbles Bhagsan, 1 week ago | Read review
“I stayed in rooms from the 8th to the 12ve floor, all rooms are great”
 of 5 bubbles joaqcam, 2 weeks ago | Read review
“Ask for a city view room on one of the top floors.”
 of 5 bubbles D2PPS, Jul 19, 2016 | Read review
“away from elevator noise as in any other hotel”
 of 5 bubbles Paprika25, Jul 15, 2016 | Read review
“Higher floors are quieter.”
 of 5 bubbles , Jul 15, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question