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Holiday Inn Manaus

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#1 of 43 Hotels in Manaus
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578 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Stuttgart, Germany
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

I spent 2 days in this hotel. The location is not central but it takes only 15 min by taxi to reach the Teatro Amazonas. Room are modern and clean. The staff very helpful and professional. The restaurant on the average - much better to head to one of the restaurant in downtown.

Helpful?
Thank rc67
Rio
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have nothing but great things to say about this hotel. The rooms were clean and well equipped, the swimming pool area was perfect and great for relaxing. The best thing about this hotel is the customer service, especially Suzanne on the front desk. Latam airline had lost my baggage for the entirety of my stay in Manaus but Suzanne... More 

Helpful?
1 Thank Naomilane83
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I travel a lot with work and stay at many IHG Hotels so I always expect a good level of service wherever I go. The Holiday Inn Manaus however totally blew other Holiday Inns out of the water, mainly because the staff are so welcoming and happy to help wherever possible. Staying at the Holiday Inn Manaus is a very... More 

Helpful?
1 Thank mancwheeler
Sao Paulo, SP
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I stayed in this hotel in August 2016 and I liked it very much. Excellent room, good breakfast, good meals (lunch / dinner) and very helpful and friendly workers. Elias is one of the worker and he treats the client very well. It´s very close to the Industrial district and also easy access to the tour area.

Helpful?
Thank SLPGK01
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW via mobile

Overall: good. I would recommend it. The staff is kind and competent. It's near a small mall and a supermarket. The hotel offer a free transfer for Manauara mall (a big one in case you are into shopping). Its not very close to tourist places but you can easily get a taxi (Manaus is not safe.. so dont walk around... More 

Helpful?
Thank André R
1 review
5 of 5 stars Reviewed 1 week ago

Stayed in Holiday Inn Manaus. Nice room, Good service. Asked for city tour. Immediately provided the details of different choices with rates, It was quiet easy to choose the one what need. It is booked quickly and had pleasant trip.

Helpful?
Thank D. Dhayananda D
San Juan, Puerto Rico
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 26, 2016 via mobile

Stayed for one night and didnt like the damp smell our floor and room had, the bed sheets felt wet. Also its very expensive to get there from the airport, they have a fixed price of 88 real, so I spent 176 real for the round trip. If I were to visit Manaus again I would look for a different... More 

Helpful?
Thank manolo93
IHGService, Guest Relations Manager at Holiday Inn Manaus, responded to this review

Dear manolo93, Thank you for staying and for sharing your experience. I am happy that you found our staff very commendable. However, I apologize if your stay was not 100% satisfactory due to the condition of the room. specially the bed and the floor/ carpet. I have forwarded your comments to our hotel management for us to assist you better... More 

Sao Paulo, SP
Level Contributor
163 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 24, 2016 via mobile

The staff was kind and friendly and the beds were so comfortable. I had a pleasant stay and would go back. Breakfast is good too and since there are many core abs that stay there, they even had Korean ramen. I couldn't imagine. It's located right next to the mall.

Helpful?
Thank Dianalee_13
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Dianalee_13, We appreciate your comments. It is great when we have the recognition of our efforts for the single details. For us is a passion to serve all our guests and clients and we respect their culture and traditions. We are very glad that you liked it! Hope to see you again soon. Sincerely, Pablo Pacheco Rooms Division &... More 

Sanford, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2016

The hotel is beautiful! The taxi's were waiting outside of the airport to bring us to the hotel with door to door 1st class service. The staff is very professional and they speak very good English. The accomodations were very much updated and everything worked as it should, the beds were very comfortable with no outside noise. The pool is... More 

Helpful?
2 Thank D2PPS
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear D2PPS, Thank you very much for your magnificent feedback. Your kind words sounds like music to my ears! We appreciate your recognition for all the hard work from our staff and the partnership to Amazon Explorers, a great tour company in the region. We are looking forward for your next visit, it will be a great joy for all... More 

Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 15, 2016

No one picked us up at the airport, there was no working pool as it had been drained empty by maintenance and the reception or guests had no idea about it, and the toilet's flush was not flushing so we had to do it manually (maintenance was unable to fix it). Despite these issues, I'd say I slept quite well... More 

Helpful?
1 Thank Paprika25
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Paprika25, Thank you for your comments. We apologize that your stay did not meet expectations. We appreciate your feedback and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Yours truly,... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
Experience the Holiday Inn Manaus Get ready for a new experience and welcome to Holiday Inn Manaus! With a complete structure and differentiated service, we serve guests who are seeking for a personalized service, comfort and convenience. Our structure, products and services have been enhanced to meet and exceed the expectations of our guests. Our hotel and guest rooms provide and follow the highest international safety standards and are fully equipped to ensure to our guests comfort, quality and excellence in customer service. With care in customer service and attention to every detail, we provide you welfare along your stay. ... more   less 

Additional Information about Holiday Inn Manaus

Address: Avenida Rodrigo Otavio 3721, Manaus, State of Amazonas 69073-177, Brazil
Location: Brazil > State of Amazonas > Amazon River > Manaus
Price Range: $63 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Manaus 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Holiday Inn Manaus AM, Brazil
Hotel Style:
#1 Family Hotel in Manaus
#1 Business Hotel in Manaus
#3 Green Hotel in Manaus
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