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Holiday Inn Manaus

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#1 of 42 Hotels in Manaus
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Holiday Inn Manaus
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572 Reviews from our TripAdvisor Community

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Showing 140: English reviews
1 review
5 of 5 stars Reviewed 6 days ago NEW

Stayed in Holiday Inn Manaus. Nice room, Good service. Asked for city tour. Immediately provided the details of different choices with rates, It was quiet easy to choose the one what need. It is booked quickly and had pleasant trip.

Helpful?
Thank D. Dhayananda D
San Juan, Puerto Rico
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed for one night and didnt like the damp smell our floor and room had, the bed sheets felt wet. Also its very expensive to get there from the airport, they have a fixed price of 88 real, so I spent 176 real for the round trip. If I were to visit Manaus again I would look for a different... More 

Helpful?
Thank manolo93
IHGService, Guest Relations Manager at Holiday Inn Manaus, responded to this review

Dear manolo93, Thank you for staying and for sharing your experience. I am happy that you found our staff very commendable. However, I apologize if your stay was not 100% satisfactory due to the condition of the room. specially the bed and the floor/ carpet. I have forwarded your comments to our hotel management for us to assist you better... More 

Sao Paulo, SP
Level Contributor
163 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The staff was kind and friendly and the beds were so comfortable. I had a pleasant stay and would go back. Breakfast is good too and since there are many core abs that stay there, they even had Korean ramen. I couldn't imagine. It's located right next to the mall.

Helpful?
Thank Dianalee_13
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Dianalee_13, We appreciate your comments. It is great when we have the recognition of our efforts for the single details. For us is a passion to serve all our guests and clients and we respect their culture and traditions. We are very glad that you liked it! Hope to see you again soon. Sincerely, Pablo Pacheco Rooms Division &... More 

Sanford, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2016

The hotel is beautiful! The taxi's were waiting outside of the airport to bring us to the hotel with door to door 1st class service. The staff is very professional and they speak very good English. The accomodations were very much updated and everything worked as it should, the beds were very comfortable with no outside noise. The pool is... More 

Helpful?
2 Thank D2PPS
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear D2PPS, Thank you very much for your magnificent feedback. Your kind words sounds like music to my ears! We appreciate your recognition for all the hard work from our staff and the partnership to Amazon Explorers, a great tour company in the region. We are looking forward for your next visit, it will be a great joy for all... More 

Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 15, 2016

No one picked us up at the airport, there was no working pool as it had been drained empty by maintenance and the reception or guests had no idea about it, and the toilet's flush was not flushing so we had to do it manually (maintenance was unable to fix it). Despite these issues, I'd say I slept quite well... More 

Helpful?
1 Thank Paprika25
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Paprika25, Thank you for your comments. We apologize that your stay did not meet expectations. We appreciate your feedback and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Yours truly,... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 15, 2016

Other than the broken toilet, empty pool, and failed airport pickup, it was a great hotel. It had #1 potential. The staff spoke perfect English. It was a 25-30 minute ride to the airport. It isn't in the downtown area.

Helpful?
1 Thank Brandt B
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Brandt B, We are very sorry for the consecutive inconveniences you had to face during your recent stay with us. Rest assure that all proper actions are being taken in order to avoid such inconveniences to happen in the future. We hope to see you again to provide the top-notch services that we are used to. Cordially, Pablo Pacheco... More 

Kiev, Ukraine
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 7, 2016

Rooms & hotel service were fine. We contacted tour provider - Tuhiri Tour - recommended by hotel. Luiz Magalhaes organized magnificent 3 days stay - Amazon tours and adventures. He took really good care of us and service was excellent.

Helpful?
Thank ValeriiVerb
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear ValeriiVerb, Thank you for your message. It is very rewarding to hear from you that our staff and our great partner, Mr. Luiz Magalhães from Tuhiri Tour have exceeded your expectations. We look forward to your next visit to the amazing Rainforest. Greetings from Manaus, Pablo Pacheco Rooms Division & Quality Manager More 

Curitiba, PR
1 review
4 of 5 stars Reviewed June 7, 2016 via mobile

Very good. No complaints. I used the gym, swimming pool, restaurant and breakfast and all of them was pretty good. The room is also very good, new furniture, clean, tidy and comfortable. A mall and a market very close.

Helpful?
Thank Luiz G
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Mr. Luiz G, Thank you for your time to share with us your experiences in our hotel. It is great to hear that all went well during your stay. Hope to see you back again with us soon! Warm Regards, Pablo Pacheco Rooms Division & Quality Manager More 

Dundee, United Kingdom
1 review
1 of 5 stars Reviewed May 26, 2016 via mobile

With regret I write to complain about my recent stay at the Holiday Inn Manaus hotel. I have stayed at this hotel many times now over the last 5 years and the reception I receive from some of the staff is becoming unsettling and very off-putting. The new Manageress appears to be quite unfriendly to some of the guests, rarely... More 

Helpful?
Thank Goofyy500
IHGService, Guest Relations Manager at Holiday Inn Manaus, responded to this review

Public acknowledgement: Dear Goofyy500, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and comfortable accommodation. It is nice to know that the cleanliness and comfort of the room received up to your par, and regarded our bar staff friendly and helpful. On the other hand, it seems that we... More 

Coral Springs, Florida
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 3, 2016 via mobile

I have been at the Manaus Holiday Inn several times over the past 2yrs (+50nights)... although it is far from major attractions/City (not much to do in Manaus anyway), the hotel is close from my workplace, which is great. The rooms are always extremely clean and spacious. The reception staff is always welcoming. The remoteness of the hotel is easily... More 

Helpful?
1 Thank Hugo N
HolidayInnManaus, Manager at Holiday Inn Manaus, responded to this review

Dear Hugo N, Thank you very much for your candid review. It is very rewarding for having a review from such a loyal guest. Please make sure your comments will be forwarded to our management. Nour is really an asset for our hotel, we are very proud to count on him in our team. I will make sure your kind... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Concierge
Official Description (provided by the hotel)
Experience the Holiday Inn Manaus Get ready for a new experience and welcome to Holiday Inn Manaus! With a complete structure and differentiated service, we serve guests who are seeking for a personalized service, comfort and convenience. Our structure, products and services have been enhanced to meet and exceed the expectations of our guests. Our hotel and guest rooms provide and follow the highest international safety standards and are fully equipped to ensure to our guests comfort, quality and excellence in customer service. With care in customer service and attention to every detail, we provide you welfare along your stay. ... more   less 

Additional Information about Holiday Inn Manaus

Address: Avenida Rodrigo Otavio 3721, Manaus, State of Amazonas 69073-177, Brazil
Location: Brazil > State of Amazonas > Amazon River > Manaus
Price Range: $64 - $88 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Manaus 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Holiday Inn Manaus AM, Brazil
Hotel Style:
#1 Business Hotel in Manaus
#1 Family Hotel in Manaus
#3 Green Hotel in Manaus
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