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Otter Creek Inn Fireplace & Jacuzzi Suites

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2536 Hansen Ln, Altoona, WI 54720
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About

#1 of 2 B&Bs / Inns in Altoona
Location
4.7
Cleanliness
4.6
Service
4.5
Value
4.4
The Otter Creek Inn is a three-story English Tudor building with a country-Victorian decor nestled on a wooded hill high above the Otter Creek. The facility has operated as a bed and breakfast continuously since 1987. There are six guestrooms, each with its own restroom, double whirlpool, and television. Many of the guest rooms also have a gas fireplace and mini-frig. Breakfast is menu style and breakfast served to your room door is a favorite choice. The Inn is conveniently located near many restaurants and shopping areas and the bike path crosses in front of the Inn connecting you with nearly fifty miles of bike trails.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Wifi
Hot tub
Free breakfast
Non-smoking hotel
Room features
Air conditioning
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
48Reviews1Q+A12Room tips
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Jimandmlf wrote a review Feb 2022
3 contributions
First of all, there is a self check-in process. We never felt welcome. They can't use Covid as the reason because the following morning, there were staff members right in your face with no masks. Someone could have greeted us, wearing a mask and standing 6 feet away. The "Welcome Reception" was also self-serve from a mini fridge! When we entered our bedroom (Room 1), the rugs for the floor were still thrown on the chairs from the prior cleaning! The top half of the outlets didn't work in the bedroom, nor did the floor lamp. Incidentally, the chandelier if for looks only. It doesn't have any light bulbs in it!! The whirlpool was the strangest shaped one we've ever used. All of the jets were on the bottom and when you were in the whirlpool with the water level below the maximum level, the water would shoot out over the top of the tub onto the floor. The dial for high to low for the whirlpool jets had no difference in intensity. It was uncomfortable, so we just turned the whirlpool jets off and had a hot bath!! The shower was so small, you could barely turn around in it. This was surprising since the bathroom itself was probably one of the largest we've ever been in (apparently, it was a bedroom at one time). It even had two high-back side chairs facing the whirlpool tub. Not sure if this was for others for viewing when the hot tub was in use as no one would choose to sit in a chair to relax in the bathroom. Back to the shower; after adjusting it to the desired temperature, I started my shower. Three times during my shower, the water went from ice cold to scalding hot without turning the control knob. This place needs work. The breakfast was quite lackluster. We were served a souffle, which was delicious, along with tater tots plus a beverage. That was it!! At every bed and breakfast we've ever been to, breakfast included a muffin or pastry along with some fruit, in addition to the entree. This breakfast was very disappointing. Some directions on how to operate things would be helpful. I gave up on the sound machine/speaker in the bathroom after trying everything. After 5 minutes, I finally got a glass of cold water out of the hi-tech water dispenser in the Great Room. The staff is very unfriendly. After breakfast I went to get a cup of coffee from the Keurig machine since the pot of coffee served with breakfast had a lot of coffee grounds in it. Two staff members were in the kitchen cleaning up. Neither one said a word to welcome me or ask how I was this morning. One even had to reach in front of me at the Keurig machine to get a tray of silverware. Not a word!! All in all, we felt the least welcome at this bed and breakfast from the many that we have been to over the years. We have even been to some during Covid and were always welcomed by the owner or manager wearing a mask.
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Date of stay: February 2022
Rooms
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Room Tip: Don't elect to stay at this facility. It is not worth it!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Connie G wrote a review Jan 2022
1 contribution
Our experience at Otter Creek Inn was outstanding. Privacy and comfort met all of our expectations. Very peaceful environment. Extremely clean. Breakfast was phenomenal. We have stayed at the Inn one other time and we are very glad that we returned. I would recommend that couples in the area get away for a weekend and enjoy a relaxing weekend away from "normal" life by taking advantage of the Inn's amenities. Call it a Couple Rejuvenation Weekend. We will definitely return to the Inn when we travel to Eau Claire in the future.
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Date of stay: January 2022
Rooms
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Service
Room Tip: The Inn has 6 different rooms. Each has a jacuzzi. Room size varies as well as themes. All...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Victoria G wrote a review Jan 2022
Medford, Wisconsin41 contributions9 helpful votes
We have been wanting to visit the Otter Creek Inn for quite some time and finally found time to spend a night on New Year's Day. We stayed in the "Grand Suite" . Mixed feeling about our stay. Some good things, some bad things. Were not able to use the hot tub in our room because there was no hot water.
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Date of stay: January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nancyrc wrote a review Dec 2021
Wisconsin21 contributions3 helpful votes
I was looking for a hotel on our way South. I usually start with Trivago to get an idea about what is in the area. This Bed and Breakfast was available for not much more than a hotel. The room was very clean and the bed was comfortable. We loved the fireplace and large bathroom. The host cooked a wonderful breakfast that was included with the room. Check out the website. Everything is just as advertised. It was dark when we arrived and I had a little trouble with the turn off the highway.
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Date of stay: December 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MauraManor wrote a review Nov 2021
Greenwood Village, Colorado6 contributions
Easily my favorite bed and breakfast I have ever stayed in. Immaculately clean, amazing amenities, delicious breakfast with so many choices. In absolute awe of this hidden gem. I will 100% be coming back to this amazing inn.
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Date of stay: November 2021
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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joe h wrote a review Nov 2021
1 contribution
This is a beautiful B & B with a lovely yard. Lindsey and Riah could not have been nicer and more accommodating. The room was very comfortable, breakfast (made to order) was outstanding and the afternoon happy hour was a very nice touch. We had a wonderful time and would highly recommend Otter Creek Inn.
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Date of stay: October 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Troy and Jean wrote a review Oct 2021
3 contributions
After reading many of the great reviews on this bed and breakfast we were disappointed. The lower level was very nice and clean. The upper level carpet and carpet in our room was very much in need of cleaning. We stayed in the Honeymoon Suite and though the bed was comfortable anytime someone moved or attempted to get out of bed it squeaked loudly. This particular suite is indeed of updating. The tile around the jacuzzi is intact but broken. In order to have privacy to shut the curtains you have to awkwardly climb on the jacuzzi tile surround. A remote controlled blind would be a great fix. The Inn is next to the freeway so traffic can be heard. Breakfast was just average and might have been better had it been hot. The shower did not have great water pressure (which I could have handled) but the water turned ice cold half-way through my shower. The toilet did not flush well either. We have stayed at many great bed and breakfasts in the past. Unfortunately, this one did not meet our expectations.
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Date of stay: October 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mercedes F wrote a review Oct 2021
6 contributions2 helpful votes
When I arrived, the host was very friendly and showed me around so I knew where everything was. The happy hour was very pleasant. As others have mentioned, there is not a lot of seating in the main room...really just one group fits around the sofa area. I think part of the charm of B&Bs is the chance to meet others, but perhaps this set up works during covid times. The room was cozy. Bed and pillows were extremely comfortable and he massage chair in my room was a nice surprise. Breakfast was hot and delicious and Lindsey was very sweet.
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Date of stay: October 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Kealan wrote a review Jul 2021
4 contributions
Otter Creek is a superb place to stay. They have literally thought of everything. The room was clean, austere, beautifully designed and decorated. The hot tub was a great way to destress after a long day on the road. Free drinks in the gorgeously laid out common room during happy hour, and just a lovely location. Couldn’t have been more pleased with our stay.
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Date of stay: July 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Deb S wrote a review Feb 2021
Appleton, Wisconsin88 contributions27 helpful votes
We booked this inn for a romantic retreat after reading so many five star rave reviews. But from the beginning, we were disappointed. First, due to covid and no in-person registration, the place said they would contact us on the day we were to check in to let us know the procedures. We were traveling from several hours away, planning to check in at 3:00, and by 2:30 we had heard nothing. I finally called, and 5 minutes later got a text from them telling us where to find the key, etc. That didn't seem very timely to me, caused us some concern about the veracity of our registrations. When we entered the room, we were hit with a rather stale, old house smell, a little off-putting but we got used to it pretty quickly. Some of the rugs had quite noticeable stains, something I think should have been corrected as they were throw rugs. The bathroom was small with a small shower and toilet. The sink was a low, small one outside the bathroom with rather low lighting. There was a comfortable bed, and two older pink chairs set in front of a gas fireplace, that when turned on was pretty noisy. We found the chairs comfortable, but there were no larger tables anywhere to put anything on, and no closet. The temperature in the room was very warm, and no way we saw to turn it down, so we really couldn't use the fireplace much as it just heated the room up way more. The hosts provide a happy hour sort of time where they allow guests to help themselves to shots of whiskey, soda, and wine in carafes. This was very nice, but it was advertised on the website that there would be "cakes and cookies", etc. , which there were not. In addition, the great room where this was held had very limited seating: only one loveseat with some footstools, and a small table with four chairs around it. The room was large enough to have had some comfy chairs next to the fireplace, some more over by the windows. As it was, there was simply not enough seating for everyone who wanted to sit and chat or enjoy the drinks. So we were disappointed, but not ready to totally call this trip a bust. We settled in to our bed but the traffic outside our windows (we were on the side of the house next to the highway) was quite loud, as was the noise between the walls from other rooms. We were looking forward to the breakfast in the morning, which promised homemade ("made your way") eggs benedict, eggs souffle, etc. These were to be served with "Wisconsin cheese and seasonal fruit." I was really looking forward to that portion of the breakfast but alas, it was nowhere to be found. When I questioned this (again, texting to the only number they provided for contact), I was told that they stopped doing this because people were wasting the food and sending it back untouched! I guess the topper of the whole experience was when we decided to pack it up and leave and had our one and only contact with a live person, the cook who made our breakfast, and she wasn't wearing a mask. We asked her why she wasn't wearing one (very nicely and politely), and she said she didn't have to because she was a very clean person. So, we left! I would not recommend this place unless they make some changes. First, update their website so it reflects the reality of staying there. Make sure their employees are following covid safe guidelines. Replace and refresh the furnishings. And be a little more communicative so people actually feel welcome and take care of! Instead, I'd stay at the Holiday Inn Express nearby which, while lacking the ambience of the Otter Creek inn, definitely gets five stars for cleanliness, service and affordability. At the HIE they went out of their way to provide us with a good experience!
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Date of stay: February 2021
Value
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Room Tip: Room 2 advertised as on the main floor, but there were many stairs to climb just to enter the house.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$183 - $202 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWisconsinAltoona
NUMBER OF ROOMS
6
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Frequently Asked Questions about Otter Creek Inn Fireplace & Jacuzzi Suites
Which popular attractions are close to Otter Creek Inn Fireplace & Jacuzzi Suites?
Nearby attractions include Happy Hollow Tavern (0.7 miles) and Bend The Trend (0.6 miles).
What are some of the property amenities at Otter Creek Inn Fireplace & Jacuzzi Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Otter Creek Inn Fireplace & Jacuzzi Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Otter Creek Inn Fireplace & Jacuzzi Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Otter Creek Inn Fireplace & Jacuzzi Suites?
Yes, free parking is available to guests.
What are some restaurants close to Otter Creek Inn Fireplace & Jacuzzi Suites?
Conveniently located restaurants include Altoona Family Restaurant, Milwaukee Burger Co. Bar and Grill, and Taqueria la Poblanita.
Are there any historical sites close to Otter Creek Inn Fireplace & Jacuzzi Suites?
Many travelers enjoy visiting Wisconsin Logging Museum:Home of the Paul Bunyan Logging Camp (3.3 miles) and Galaudet Gallery (2.3 miles).