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Holiday Inn Express Maceio Ponta Verde

#6 of 49 Hotels in Maceio
Certificate of Excellence
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Rua Gaspar Ferrari, 175, Maceio, State of Alagoas 57035, Brazil
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Holiday Inn Express Maceio Ponta Verde
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705 Reviews from our TripAdvisor Community

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Rio de Janeiro
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 26, 2015 via mobile

After having staid here many times in the first half of 2015 I returned as usual. The reception crew was the same as always, everyone knew me, and yet I was treated with a courteous yet distant and bureacratic fashion. I checked in with a relative who had his passport in his suitcase. They insisted on seeing his passport even... More 

Helpful?
Thank gcbranco
IHGCare, Guest Relations Manager at Holiday Inn Express Maceio Ponta Verde, responded to this review

Dear gcbranco, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us identify the areas that may benefit from our additional attention. It is disheartening to know that your experience was not as pleasant as it should have been. This is not the customer service our hotel endeavors to... More 

Rio de Janeiro
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 19, 2015 via mobile

Very well located, in the heart of Ponta Verde. Spacious room, with a comfortable and functional approach. Two blocks from the beach, and about 10 blocks from the restaurant / bar road Dr. Antonio Gomes (formerly Amelia Rosa) Pity pool is not a lap pool. Breakfast ok, better go to Palato Ponta Verde Montagu's next door apparently has good sandwiches,... More 

Helpful?
Thank gcbranco
Vancouver
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed April 15, 2015

The Holiday Inn Maceio Ponta Verde is a great choice for both business and pleasure travelers alike. It provides an excellent value for the money and the location is great. The service at the front desk and room is excellent. The property is a couple of blocks from the beach and it is in the same area as other more... More 

Helpful?
Thank hansf
Sao Paulo, SP
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed February 10, 2015

Expect a great Hotel, nice room good location and a really great and helpfull staff that's is well trained and understand all Guest expectation from a little Child to a busy business traveller. Breakfast is good, no room service available but plenty of good restaurants around and only a few steps from the Beach

Helpful?
Thank PeterSorger
Porto Alegre, RS
Level Contributor
243 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed January 22, 2015 via mobile

Lovely hotel, IHG chain keeps surprising me in a good way. The hotel are always clean and functional. This hotel looks brand new, very nice rooms, an excellent bed. Very good shower and bath amenities. The gym it's not that good, one treadmill and one bike, but if you have the time go run at the beach . Breakfast it's... More 

Helpful?
Thank Prettinho
Worcestershire
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed July 3, 2014

We stayed here in June 2014 suing IHG reward points at a cost of 10,000 per night. The hotel is modern, clean and in good condition. Our rooms were large and very well maintained, and had a partial sea view. The hotel is set a block back from the beach road, but is in a good position. The staff were... More 

Helpful?
Thank whiskerxx
Sao Paulo, SP
Level Contributor
8 reviews
5 of 5 stars Reviewed June 15, 2014

This is definetely a great cost-benefit hotel in Maceió! It is a cosy place.I have enjoyed my stay there very much! All the staff are well prepared to assist their guests. The front desk personnel were incredible,with no exception, and they have provided me the best experience I could have in my first stay in Maceió. They have given me... More 

Helpful?
Thank SNC88
Columbus, OH
Level Contributor
84 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 stars Reviewed February 26, 2014

The rooms and decor were excellent and the AC blows ice cold. It even runs when you are not in your room to keep it cool which is a big plus. Check in and check out were a little slow and there always seemed to be a wait for the 2 elevators that serviced 8 floors. The location is safe... More 

Helpful?
1 Thank ObanSkye
Melbourne, Australia
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed October 28, 2013

A newish and clean hotel. Rooms were spacious with all the required amenities. Would of been nice to be able to open a window as the air felt a bit stale and the air conditioning did not help. Breakfast was adequate not outstanding. Location is good, one block back from the beach and within walking distance to the main areas.

Helpful?
Thank mcleanar
IHGCare, Guest Relations Manager at Holiday Inn Express Maceio Ponta Verde, responded to this review

Dear mcleanar, Thank you for taking the time to write us a review regarding your recent stay. It is great to hear that you enjoyed your room and the majority of features provided. However, I would like to for the undesirable smell in the room. Rest assured that the issues you have raised has been documented and will be forwarded... More 

Rio de Janeiro, RJ
Level Contributor
136 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed May 4, 2013 via mobile

very good localization, excellent for business or vacations, very good attendances, good breakfast, not a normal standard as commum express brand... I recommend it for any type of trip...Close to most famous beach restaurants, is possible to go walking...

Helpful?
Thank Italo T
Holiday Inn Exp... M, Gerente de recepção at Holiday Inn Express Maceio Ponta Verde, responded to this review

Good Morning Mr. Italo, thank you for your comments. We strive to exceed our guests' expectations, even though we are Express and we are also very happy when we achieve our goals. We will continue working to provide best services always and we hope you return soon to stay with us. At your disposal. More 

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